the deck chairs out by the pool we're extremely uncomfortable

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

the style of the property the warm swimming pool the spa and its massage

breakfast was great and the lady who served us was very kind

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

because it is a little ways out of ajijic, but if you are looking to just relax at a hotel with a pool this is a wonderful place

slow internet, excellent free breakfast, friendly staff, beautiful grounds, restaurant, and pool

the included breakfast was definitely a highlight, absolutely delicious, with plenty of variety and everything

the included breakfast was really good and the staff was friendly

heated pool breakfast included highway access

enjoyed being able to play a game of pool

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including hand-made-on-site-tortillas for a very reasonable price

garden and view at the restaurant pool area is great

love the pool, my wife love the pool, and my daughter really enjoyes the pool and the jacuzzi for kids

property is well maintained with amazing pool and outdoor area for kids to play

i love the pool, my wife love the pool, and my daughter really enjoyes the pool and the jacuzzi for kids

property is well maintained with amazing pool and outdoor area for kids to play

old fans that doesn't work can't sleep is to hot inside the rooms,you can see trash everywhere pool are nasty they don't filter the water everything is really old they don't give you the rooms

the cleanliness of the swimming pool could perhaps be improved

30) so if you have to leave early, you can't have it

breakfast was not good, view was great.

the tennis court, the pool and the jacuzzi were excellent too

lighting in the king suite, especially the bathroom very marginal breakfast offered-no real service $500 peso pet

privacy and good parking area, which is difficult to find on the area.

simple breakfast no privacy on space outside the room with our own jacuzzi

breakfast included was ok, no fruit included though

com who was wrong about breakfast and room description

included breakfast was wonderful as well as the ladies/staff that provided it

like the place, atmosphere, view, rooms, breakfast

the property is very clean and the pool is very warm

stuff was nice, pool was nice

it’s great for families with kids too

room with all you need, wonderful pool and tasty breakfast

spacious sun lounge area around smallish pool more suited to kiddies than swimming

nice breakfast, with outstanding staff service

the pool looked great but we did not use it so i cannot comment on chlorine levels, cleanliness, etc

the breakfast was wonderful and the property is beautiful

room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and the malecon is only 1 minutes walk so you can be in the town centre in a few minutes

pool was not heated and was left closed. hot tub was extra cost and terrible.

room size, the view, the gardens and the pool, the staff, all excellent

pool was heated and good for afternoon dip

quiet location, easy walk to center or malecon, good salt water heated pool

the pool, the quietness, the cleanness

staff are eager to prepare a breakfast just as you wish and guests were pleased with the breakfasts and the staff service and

we did not use the pool

breakfast very good. the property is beautiful and very relaxing

need water bottles in the room and better coffee for breakfast.

no in room safes. never knew if the hotel bar would be open, didn't keep regular hours.

bogart s bar was great

a continental breakfast was available

the bar didn t open until 2pm

complimentary breakfast is a great start to the day

delicious breakfast

also garden of dreams is a little like an upscale bed and breakfast since all the guests can enjoy breakfast talking together, exchanging ajijic experiences

the people were great....lovely garden and pool...room was nice.

especially once the pool was shocked and didn't look like a green swamp

light breakfast was great

pool was not clean

the view, spa available, room service, pretty well everything was amazing.

property seemed to be well maintained on the first look but the pool was kind of dirty, the hot tub as well & the lake area in front of the suites was full of

exclusive and quiet- huge shallow pool great for kids

setting in tropical gardens, big pool and spacious very comfortable room

our daughter loved that our lake view room opened directly out onto the pool area

pool in room, not what i expected. chairs could be more comfortable to relax on private patio.

there is a bar and restaurant steps away - both overlooking the lake and the pools

lakeside property with fabulous staff and great pool overlooking the lake

i also liked that there were multiple pools with different tempratures

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king sized bed and terrace (+) beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and (+) the pool was steps from my front door

breakfast was delicious many options! staff was great & location was perfect.

the breakfast was delicious and the staff were friendly

the location is great, hotel is clean, staff was so nice, and breakfast was delicious.

complimentary breakfast was good

good breakfast shout out to ignacio and santiago

the maid did a laundry and that was very helpful, and the staff were cordial

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

very pretty property, heated pool, full breakfast, spacious room

very pretty property, heated pool, full breakfast, spacious room

the breakfast was ok. the hotel is nice and simple a good value for the cost.

the smell of clean sheets and the pool

but they have a bar there and you can order drinks being inside the pool

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights, very erratating to have to be stopped at the gate to be id'd should

a good, clean room with private bathroom, the restaurant on the top floor was really nice, the pool was smaller than i thought and that it looks on the pictures

pool is warm and clean

no wifi connection in the room.

beautiful garden and pools. room very clean and comfortable .

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

there could be some improvements when it comes to the pool and the warmth

manager did not enforce rule of no loud music by the pool. painfully loud!

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

no room service yet

limited room service hours

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

free shuttle to the airport and great, friendly service.

both times the shuttle got me to the right one so it was all good

the shuttle driver was very helpful

time i did not eat breakfast, first time i stayed i got a little sick from something but mostly because my stomach is

no restaurant , pool, outdoor space

didn’t get to have breakfast but did have coffee tea, we did have dinner at the restaurant

the breakfast was amazing, fresh fruits and beautiful hot meals

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

made-to order breakfast, as well as the buffet was excellent

proximity to the airport and shuttle service

there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

staff, secure and well lit inside parking lot

gs, bread, fruit, all you can drink coffee)

free airport transportation, free breakfast, free parking, comfy beds, great view, excellent location

hotel wifi didn t work for the entire stay

without breakfast

excellent breakfast! friendly staff! shuttle service to and from airport. just phone ahead!

room service was excellent

i really enjoyed the free breakfast and the free drink ;-)

the gym and pool were great and there's plenty of outside seating, which was nice because the weather was

opportunity to leave the car in the hotel parking lot

shuttle service to airport is included

nice, clean, has a bar inside, good parking

helpful staff, especially at check in, great breakfast and free and efficient airport shuttle

the gym hasn't been used in a while

simple authentic food person i wanted coffee and i couldn’t get it at night because it was for breakfast but it was

clean, modern room, close to airport. attentive staff. airport shuttle.

they have four shuttle cars on the property that can take you into town or to the airport for a

room service was excellent

parking, security, location.

the taxi did not find the parking entrance so i went to a different hotel

landed hungry in the middle of the night to find 24 hour room service

needs room service

they have a pool, unfortunately not heated, but will give it a go on my return

mex$270

the pool was cool

not enough staff to serve breakfast the morning we stayed.

in the same parking lot there is a denny s and chili s which is more familiar for the american taste

very clean, the breakfast was delicious, and the staff was so nice

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

permitted me to leave my car in the parking lot for a minimal weekly charge

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

and general facilities are very good, it includes a gym and a pool, which is not normal in other hotel of this kind

the breakfast was not great, but adequate/

the free shuttle from the airport worked out excellent and was the main reason we picked this hotel

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

clean. quiet. good breakfast.

we booked this hotel exclusively because avid states that they have free complimentary shuttle to and from the airport to the hotel

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

comfortable rooms, very good and practical breakfast

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

stayed there with my wife and kids and they loved the heated pool

breakfast was great and is greast every morning until 1030-1130am weekdays and weekends

offers an indoor heated pool, gym, heating and cooling in room

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities great

the breakfast was good and the eggs were fresh. the coffee was hot and tasty.

love the view, there's a big pool, breakfast and dinner was delicious

early check in due to flight

the pool was pretty dirty. game room and pool bar were close due to covid.

the pool was pretty dirty. game room and pool bar were close due to covid.

my kids were tired and we have no place to stay

excellent location with free parking. breakfast option exceeded our expectations.

the blackout curtains and comfortable bed are nice. the free breakfast was good.

havent had breakfast yet, but i know encore hotels have a good variety of food to choose

close to the event and the continental breakfast was delicious.

was two different breakfast sections, one free, one paid

very clean. good breakfast. kind and friendly staff.

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

parking is free for hotel guests

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

simple breakfast and not very kind for breakfast staff

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

and wonderful breakfast

friendly staff, nice breakfast included

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

free wifi working in our room

we loved that the parking spot where gated in

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

the location was awesome, it felt safe, the parking facility was perfect for us.

the wifi was good

location and parking and staff

room was nothing fancy but had everything we needed including wifi and tv

variety of breakfast

breakfast, buffe included

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast was okay and the gym was not that great.

great breakfast and access to restaurants

comfy and family friendly bed and breakfast

the breakfast was simple but nourishing

the breakfast was delicious

fabulous breakfast

excellent breakfast - fresh orange juice, cereals, herbal teas, coffee, cooked egsgs to your order, bread and

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

value for money, huge parking lot, room very clean. good location

d they have secure parking on the premises)

right in the middle of everything yet you feel away from it all

the location and secured parking is the best in town.

good breakfast included

breakfast, excellent service, and a lovely garden and pool

breakfast was delicious!

the complimentary breakfast is cooked to order

everything. location, style, breakfast

i would've liked yogurt for breakfast. everything else was pretty much perfect.

breakfast is made to order

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

the breakfast was delicious

the garden was an oasis in the city and the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

great location and good parking

room, quiet street, tasty breakfast and very helpful staff

pool was clean and water temp was perfect

were only there 1 night and had to leave early next morning, so we didn t get to utilize the pool

staff from front desk to bar servers

staff was friendly, breakfast was delicious, very clean, perfect location

ways available) and breakfast breadas was more than sufficient

and even when breakfast was simple, it was abundant: big bowl of fresh fruit, coffee and bread

the breakfast was very nice and is exactly what i like.

breakfast of fresh fruit, coffee

breakfast was some bread and papaya no choice. but that did not spoil our stay.

they have laundry service at an additional cost however i felt that is something that should be included with

we only stayed one night so we did not use the pool

wifi had a tendency to go in and out, which wasn't a big deal for us but would be annoying if you

they have secure parking across to street

strong wifi

breakfast was good and fresh, people that work there is super friendly,

i wish i had a chance to get breakfast but i left too early on sunday morning

the third floor has the pool and breakfast area very convenient if you are staying in most of your trip

the pool was not clean

breakfast is limited to 3 dishes, but still very good.

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast was excellent

just the parking structure

the breakfast was fantastic

nice restaurant attached which delivers room service throughout the day

i liked the pool and the gym

parking stalls too small, and hard to find an available spot.

that it was very clean and has everything in it gym,swimming pool,restaurant

nice service, cleaning, gym.

breakfast was excellent

this hacienda is in perfect shape, very well maintained and the breakfast was delicious

the breakfast was super good ud83dudc4d

breakfast is the only meal they normally serve

there is secure parking on the property

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

wifi was excellent

wifi and bed too small

the pool, was nice and warm water. but the kids pool was disgusting .

the pool, was nice and warm water. but the kids pool was disgusting .

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

has it's own underground parking lot with convenient elevator access

we loved the breakfast as well

the price, the garden. the gym and the cafeteria area.

breakfast was awesome lots to choose from. thanks darryl

location, value parking

very bad wifi and mosquitoes in the room not letting me sleep!

this hotel has a poor gym and the pool is too small for swimming.

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

it incredible that you get only one coffee capsule with you nights stay despite there are 2 adults booking the room

quiet place, swimming pool with hot water, comfortable beds, stable wifi.

the wifi was very slow sometimes

good location, wonderful staff and a big pool

was nice and clean, comfortable bed, clean room everything we could need, wifi tv and a pool

the street is the majestic casino - the kids in the hotel pool and my wife and me at

no wifi in rooms

i did like the safety. room service was good price.

wifi, location, size and cleanliness of the rooms, quietness in the hotel as it s a small hotel,

wifi is weak inside the rooms

looks clean and decent. near expo guadalajara which is great. it had ac and wifi.