and my kids loved the heated pool

the pool/jacuzzi was small but clean and great for kids to play at the end of the day

leaf blowers in the parking garage sounds like a jet plane taking off.

lack of parking

loved the free movies the kids could rent and the very nice front desk staff even made

spa treatments were expensive

both dinner and breakfast were room temperature

coffee and croissants gym was brilliant and the spa healing pool fantastic location and it didn t feel

view on the golden gate was disappointing -no access to spa for kids, even 12 years old accompanied by an adult

lovely croissants for breakfast enjoyed having a glass of wine on the veranda

wine and cheese , bed , breakfast

beautiful location nightly wine and cheese, breakfast and all day coffee and tea

breakfast was wonderful it is not your typical hotel continental breakfast, and the view is amazing

lots of extras include, wine & cheese, freshly baked cookies and breakfast

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

advertised that breakfast was included however they are not serving it for now

great spa bath , reasonably priced

a little bit pricey, but so are the times. also, the jets in the spa tub did not work.

breakfast options were lacking

san francisco reasonable price, and desk staff were very courteous and helpful free buffet style breakfast clean room, and quiet considering

the breakfast was great and all the staff i interacted with were personable and helpful

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

great service. great breakfeast and pool.

of room to park with our trailer

we were up fairly early in the mornings but even so, 7:30 am is a little too early to hear kids running through the halls and yelling conversations

no ice machine. costly laundry facilities. very small bathroom

the laundry was broken

there was a grocery outlet and a laundry mat close that we used

laundry and vending on-site

very nice people i worked late that night so they gave me a late check out

has outdoor activities for kids and adults. there is shops and restaurants across the street.

great breakfast. clean rooms, nice beds.

i loved the cute outside scenery like mini golf, basketball hoop, patio with seating and bbq pit also the pool was fantastic

like lounge around the fire pits, play basketball, shuffleboard, and ping pong, swim, or use the gym

facilities were amazing, great pool, basketball, mini golf

didn't bother me as i was alone, but if i had had my kids with me i would have had to answer some questions about the noises

large suite. comfortable. great spa tub. quiet. welcoming staff. good location.

my kids didn't want to leave it was such a nice place

room was spacious and the common areas: pool, outdoor lounge, games and patio tables were really well maintained

only things that come to mind was there were some kids above us that were a little noisy, but i was with my family too which i get

breakfast minimal choice

the rooms were clean and well kept, and the suite we were given had a partial kitchen with a refrigerator and working stove

snotty laundry maid at the front desk would not let us check in 20 min early

not enough washcloths for two people pool was closed

laundry room is good and accepts both cards/app and quarters

parking was difficult for me

location and parking, friendly and helpful staff, wine and cheese happy hour and a delicious breakfast buffet with quiche, fresh fruit, and waffles

the breakfast was very nice and tasty with a good variety of choices and beautiful setting

great location, easy parking, great wine hour and breakfast

eakfast was also great

parking very easy and safe right on the street

their parking lot is in one place, lobby is one place and hotel room are on different place

parking lot was full had to park on the street

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

spa tub

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

the breakfast is of good quality

nice location. nice pool area. nice shopping area with kids play area across the street.

pool and hot tub

we had an early check in and they brought us up a microwave in our room because of my dietary needs

asked at the front desk about the breakfast in the morning and they said it was recently discontinued

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

renovation with some noise and no pool or laundry, due to the restoration

breakfast was decent

key didn't work for the laundry room. pool was closed during heat wave.

games for the kids to play and great location.

gym is small but open 24/7 and has almost everything you need

you are charged with $29 per day for having access to gym and lobby table games

there are board games at the lobby lounge that kids can play with

location in fisherman s wharf area good bar and breakfast

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

an added bonus was the guest laundry & a good

nice helpful staff. modern furnishing. laundry and gym facilities.

we had two little kids us and we had to warm up their food that we took

laundry room being available is also

times about whether or not we had more people staying with us in such a big space (2 adults/2 kids)

my kids loved the plaza and the chocolate factory

having an apartment with a kitchen and a common area was great for our group

my kids loved the plaza and the chocolate factory

apartment is beautiful, spacious and the kitchen is completely equipped

good late check out a 12 pm

location and gym facilities

great staff, good location for piers, good pool

the games in the lobby were a big hit with my kids

some of the things weren’t working yet laundry and the pool

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

we will be back with the kids next time

late check out

my wife and kids, 11 and 9yrs, were happy with staying there

the location was great for my kids.

cheaper breakfast would have been nice.

it was clean and close to things the kids could do.

the bycicles, the gym

breakfast was excellent but not cheap and we had to pay $50/day for my 2 kids !!!

love the location of hotel property near to all places, i appreciate they have given early check

the kids loved the games room and the funky outdoor area

they accommodated our early check in which was super nice after a long flight

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them, and adults too

lovely large enclosed courtyard with seating areas to relax and kids to

love the game room and courtyard, kids wanted to spend all our free time there

the bed, bedding, size of room and hot free breakfast.

were very accommodating all staff were lovely the only thing i would suggest is their should be laundry facilities for families especially with children no body wants a lot of washing coming home

the breakfast was always very good

had a great stay with our 3 kids

they charged me $35 for an early check in (at 12.30 pm ) very expensive when the room is ready.

bed was comfortable. prime location and the gym was nice. room was always clean!

for 50+ dollars a day, perhaps this is good for san francisco though), no free in room wifi

only complaint was the noisy neighbors with hyper kids running around next door.

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

also it says gym and business center were available and they were not

loved the 24 hr gym, the nice pool, and the rooms were very spacious

lovely hotel room that was a good size. early check in given and the bed was very comfortable.

the gym is free and open all the time and the swimming pool and hot tub in frequent use

brick and beam the sports bar was fab with excellent service

the included wifi isn't super fast, but can be upgraded if needed

wifi didn't work in the room, had to pay for it. wifi only complimentary in the lobby.

not only a great location but clean and great rooms. and the wifi was excellent.

only other issue is they charge extra for kids to stay at the hotel

think they had kids)

we didn't use the pool or gym but they seem clean and nice

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

wifi didn't work.

wifi was non existent

view and wifi were bad.

the wifi did not work and the manager could not correct it.

the room was small. reservation was 2 adults and 2 kids only 1 bed

hotel have fire pits and games for the kids to enjoy, it’s so relaxing and well situated to everything

the smores were a hit with the kids

wifi set up

spacious room, location, s mores for the kids, inviting courtyard, italian restaurant

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

location + availability of early check in. it seems well runs and it is clean

the gym is 3 exercise bikes

outside looks nice and good location and good gym.

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

enjoyed relaxing on the terrace outside the gym after a day of sight seeing

the staff was attentive and accommodated our request for early check in which we appreciated considering our journey was over 18 hours

no table makes it tricky for kids eating on their laps.

a free laundry for guests, flavoured water and ice on tap etc

got 2 rooms far from another and we were with the kids, so it was difficult but this is really

on-site parking, great cleaning service, and prime location to multiple walkable restaurants, bars and

parking is first come first served and there are only like 8 spots available.

there s not too much parking spots.

only thing that was remotely wrong would have been the parking lot was small and hard to maneuver

localization, friendly staff, early check in.

staff was super friendly and accommodated my request for early check in

hospitality from all the staff, good coffee and breakfast, nice property with gorgeous flowers in boxes and planters, parking, and especially loved

breakfast was very good and the staff was very cordial, friendly and helpful. thanks again

the breakfast was good and the staff were really friendly and helpful

wish breakfast went longer in the morning

amazing location, rooms very clean and breakfast was good as well

location, has free parking, the bed is good, and a simple kitchen is so helpful

didn't use the kitchen

kitchen without table and chairs

small kitchen area

tight parking hard to get out and our facet for the kitchen area was broken

in the rooms i understand giving the adults names but i felt kind of weird having to give my kids information considering i’ve never had other hotels do that before

suite with well supplied kitchen, very comfortable bed

there were kids in there as well

we liked having the small kitchen, especially since it did not include breakfast

aren’t pot lids in the kitchenette and the explanation about the path between the front desk and the room in the check in

no guest laundry

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

cant open the doors... its hard there is no laundry in the hotel wifi is not good

staff were friendly and helpful and able to facilitate early check in and baggage storage

laundry in 5 minutes walk

the laundry was an excellent touch

we didn't use it but there is a good laundry facility there if you need to catch up with your

free parking and our room is well prepared earlier than check in time, therefore we able to do an early check in for a good rest

3 kids & 2 adults

location, especially if you are traveling with young kids, since there is a library close by, and the marina is beautiful

breakfast was delicious we loved the waffles

more breakfast food variety

i liked my morning continental breakfast of yogurt, granola bar, and banana

no breakfast

no towels from 12-3 (laundry time); came back to room in afternoon to no towels

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

the room was amazing had a cute small kitchen and so much space , the closet was huge !

the kitchen staff is a bit unfriendly

no equipment in the kitchenette area not even a fork

the kitchenette was a godsend as i could do my

no cutlery or coffee making facilities even though it had a kitchen, microwave and

we asked for early check in and were accomodated.

room the 2nd maybe you 3rd rule of biz, the cousthere is alwise right he'll the strung out kids working at the carnival know that and if you read this do yourself a favor grow up and don't

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

traveling with kids means you’ll always have snacks on hand and keeping them chilled in the room would have been

different location but would definitely stay here again because we felt safe staying here with my kids

very relieved to have picked this area with two small kids, able to lots on foot

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

the same goes for the carpets in our room (the kids room was better though)

elevator was really helpful with small kids

no chain lock at top of door to keep kids from getting out

2 adults & 2 kids

good location (walking distance from fisherman's warf, even with kids)

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

easy early check in. very gracious front desk greeting. great location.

early check in

neema was very helpful with an early check in

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

parking/no pet fee and are allowed

the breakfast was fresh and the coffee was pretty good

location and pool! kids loved it and staff was wonderful! could walk every where.

have no complaints ud83dudc97 i would love to see a couple gluten free options in the breakfast

it is a quiet secluded hotel with a swimming pool that is close to all the sites, shopping, and financial

the pool was also open and since it was cold, it was a heated pool

location, helpful staff, laundry room

great, felt safe and secure at the motel, good vending machines and laundry facilities

room room was clean and housekeeping came daily and replenished towels atm, vending machine and laundry service were useful good location- on the road of hop on hop off

laundry service available, nice size of bed

laundryvroom was open only between 9 and 9

clean, comfortable and appealing rooms. good parking available

on site parking was great and the hotel seemed to be in a safe area

free parking is also a great option

2 year anniversary it was perfect location right in the middle of marina district, offers on-site parking with a gate closure to protect the parking lot ,wifi,fridge, coffee machine, ice & vending

rooms were clean. good parking in garage, close to lots of restaurants, good location.

my kids love the softy banquets

staff member informed us that early check in would be possible and to come back in one hour

it’s not fancy. the pull-out sofa bed was a little sad but my kids didn’t complain much.

only the type of the shower, it hanging on the wall. a bit difficult to shower kids

breakfast is really not something i would like to remember, only sweets oaks, maybe food for kids, i took only apple and banana

was really clean. great staff. got an early check in which was great after a long flight

no early check in.. no parking since the place was packed.

he had his earphones on and seemed occupied when we inquired about an early check in

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

good value for money breakfast was basic (cereal,coffee,sliced bread) but not bad overall rooms were

nothing or maybe breakfast

breakfast was really simple and no chairs or tables tonsit with kids

marina and union street facility were good free parking overall a good place if you travel with kids

have a microwave and mini fridge which really helps without getting breakfast and plus i have kids

the king room was spacey and included a table which was great for meals with the kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

gave us a 3 hour early check in

amazing staff free parking. distance to everything. early check in

not good with kids who are trying to sleep

early check-in and late check out at no charge

i was so tired and they did me early check in without any fee

place was extremely dark not clean and had a bad smell,i wanted to see the room before me and my kids stayed the manager walked me to the room nasty

ample breakfast to start your day. good coffee and hot, good coffee.

the rooms are fairly small, & i have 2 kids which makes the small rooms a really tight space the restrooms are smaller & this didn’t

the laundry is good much quicker than a lot of previous experiences we have had

all the little things provided like tea, coffee, laundry facilities, wifi made a real difference

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning, small boxes of raisins and mints in the room

gio in the restaurant bar downstairs was excellent

location, original architecture, restaurant, and bar attached

room comes with a small kitchen and it’s really convenient

parking, free breakfast, kitchen in the room was a good surprise, good location, friendly staff, cleaning every day, you can

coffee maker in room, though room had a kitchen and essentially everything else you could need

i booked the room, i didn't know that our room came with a small kitchen, which includes microwave, fridge, stove and kitchen stuffs to cook

kitchen for longer stays. but basically i like everything here.

updated rooms and great safe location for me and my family and young kids.

there s no one in the front desk, we waited almost half an hour with hungry, impatient kids waiting

ankly it scared myself and my kids)

cleanliness, space, room service

parking is honestly slim

we could even park our small rv in the parking lot

the people at the reception were nice and allowed for late check out

great spacious room. loved the closet space. very accommodating to our late check out.

got early check in at 12:30 pm 4

very kindly gave us an early check in and provided information about the local area

more selection on breakfast

breakfast is bare minimum but if you can get by on concentrated orange juice and a bagel with cream

breakfast

have breakfast and wifi is also fast. rooms are fine and ac was also working properly.

having the ability to eat breakfast is convenient

had to use my phone for wifi to get work done

location, parking, cleanliness, great value and friendly staff

room, comfortable beds, a beautiful and spacious shower, and fast wifi

parking under the building for free, also the free wifi great location!!!

has free parking by availability.

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

the allowed me to park my big truck in their temporary parking overnight, since i arrived

also, there is a daycare right next door so you wake up to the sound of little kids

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

excellent service even early check in beautiful suite and rooms

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

the hotel would benefit from a restaurant rather than a cocktail bar that serves a limited range of snacks

train was expected to be 6 hours late arriving in sf which would have been 3 am

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

no gym, and you could hear every noise in the place

the look and feel of a classic bed and breakfast, but with a nice modern bathroom (unlike some other b&b’s)

daily breakfast healthy and delicious

friendly staff, nice rooms and great breakfast!

delicious breakfast & afternoon tasty treats

breakfast provided was fresh, individually prepared, great flavor

courteous staff

room service for breakfast

late check out without extra charge

has laundry but it needs 10 quarter coins for washing and 10 quarter coins for drying

loved all the amenities: restaurant, fitness center, laundry service, location, parking structure

late check out of 1pm was great too, to help with post marathon necessities

gym was good

complimentary late check out offered

having a gym onsite was very useful and the hotel itself is located in a great spot.

well my kids and i stayed here the most comfortable place that made me feel safe with my two sons

staff, delicious and fast room service, beautiful holiday decorations, comfortable

out-dated decor - tooth-brush/ slippers/ other amenities are only provided upon request - the gym is not free to use

from at the bar to hotel employee who drove us to the airport

for the kids the day after thanksgiving with the life size gingerbread house and the beautiful christmas

wifi should be free, so should the gym

view was great. staff very helpful. spa great also

the bar and restaurant

no dining room service for lunch.

this is my ,most favorite property in s.f. the big four bar and restaurant is the best.

food is good but very limited room service menu

no pool and gym too small

didn’t exactly care for the happy hour traffic going through the gym to get to the courtyard

for example, some of the machines in the gym were not set up

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

has a gym and pool

room service was great and beyond expectations

awesome bar with great views of the city and the bay

p of the mark)

additional charge $20 for early check in

staff was incredible. location was great. view from room was fantastic. 24 hour gym.

food outstanding (breakfast & sherry/cookies at tea time)

the wifi connection in our room wasnt the best, but it was somehow sometimes working.

the complementary wifi worked perfectly

the wifi signal is weak and unstable.

wifi was flakey at times...breakfast was only ok

couldn't access hotel bar on one night due to private function

even though the breakfast had plenty of options, most of them were quite sugary.

the breakfast room is very nice

wifi was fast enough and had no issues

the breakfast had lots of options, and the dining room was elegant and full of charm

pets stay free

early check in appreciated

let me check in early even though i was there way before check in time, and waived the early check in fee

thought room service would be available

minibar or room service options might have been nice

didn't use any of the other facilities or amenities offered like the gym etc as we were just staying overnight

accomadated us for 2 beds, high floor and late check out

staff, early check in

333 bar has amazing food, personable service, and a great cocktail selection

the gym actually has fruits, something i did not expect