very nice people i worked late that night so they gave me a late check out

there was a grocery outlet and a laundry mat close that we used

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

laundry and vending on-site

the laundry was broken

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

the breakfast was fantastic

very clean room. pool was the best we've had at a hotel and so clean.

great if you have dogs or kids

nice amenities, gym, hot breakfast, hot coffee snd tea in the lobby 24/7

loved the daily breakfast

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

wine and cheese , bed , breakfast

breakfast was delicious

they were even kind enough to allow us a late check out

great spa bath , reasonably priced

breakfast was muffins and coffee

convenient location & great spa tub

don’t like it because it said it was a double room and had spa tub in the description when i did the reservation

price for the location, cleanliness, breakfast, friendly staff

parking lot was very small and tight.

for off-street parking but the spots were really tight to maneuver into

the breakfast buffet was lovely and delicious

eakfast was also great

great breakfast and evening cheese and wine. great for meeting other guests

massive lap pool, basketball net, shuffle board

a lot of fun things for the kids. shops and restaurants nearby.

the activities for the kids ... great location

location, amenities, decor, pools, spa tub in room, good breakfast. very comfortable.

great breakfast. clean rooms, nice beds.

beautiful grounds and pool area

the gym opens at 7am not practical for anywho who works. there is one very small elevator.

spacious suite, helpful staff, fabulous breakfast, convenient laundry.

we also did laundry in the laundry room

my kids didn't want to leave it was such a nice place

spa treatments were expensive

complimentary shuttle into the city was unexpectedly a personal taxi service for both myself and my wife

lovely croissants for breakfast enjoyed having a glass of wine on the veranda

grubhub/doordash orders are about the same price) and even the room service food was top notch quality

hot tub was broken and this was very disappointing in gym hot tubs weren t hot enough

lobby, courtyard, pool area

was already cold/windy outside), but it looked welcoming

lovely setting with large clean rooms. the staff in the bar were helpful and cheery.

and my kids loved the heated pool

ey were clearly not traveling as a family) and never asked them if they would like an

location. pool

we had an early check in and they brought us up a microwave in our room because of my dietary needs

across the street were many better options for breakfast.

the room was clean and comfortable and my kids loved the pool.

pool for the kids

good laundry facilities.

sorry to say...the breakfast

i’ll give you more example your front desk person doings laundry while answering the phone while checking you in and getting a phone call for repair

very convenient, nice kitchen

property, very clean, centrally located, kitchenette was a welcome sight

i had breakfast elsewhere, so i have no opinion on that

breakfast

breakfast is bare minimum but if you can get by on concentrated orange juice and a bagel with cream

breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals

the breakfast would have been great

noise level. i heard the bar activity from my room.

,rooftop bar was great

the bar was a bit dead

loved the coffee in the morning and the spacious on site gym is the nicest hotel gym i have ever seen/used

rooftop bar was good, but could use better sun shades

service was good and staff very friendly included breakfast would definitely highly recommend and would stay there

the staff was friendly and caring, the baskets with food never got empty during breakfast, they were refilling it all the time :)) we really liked the room design and its tidiness

the breakfast was good, room was clean

their breakfast was great, everything was there for you to take up to your room

wish breakfast went longer in the morning

only thing that was remotely wrong would have been the parking lot was small and hard to maneuver

we had requested early check in and adjacent room which were not ready so had to go away for 3 hours and come back

there s not too much parking spots.

a fridge- you can walk to restaurants and starbucks and the beautiful presidio - it also has free parking if you get one of the spaces never had an issue but there are more room that parking spaces

parking was tight and limited, but it was free!

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

no guest laundry

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

staff were friendly and helpful and able to facilitate early check in and baggage storage

laundry in 5 minutes walk

cant open the doors... its hard there is no laundry in the hotel wifi is not good

staff was super friendly and accommodated my request for early check in

didn't use the kitchen

small kitchen area

location, has free parking, the bed is good, and a simple kitchen is so helpful

rooms are new and renovated. nice kitchen & bathroom.

room was lovely and spacious with a little kitchen area

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

location + availability of early check in. it seems well runs and it is clean

the gym is 3 exercise bikes

outside looks nice and good location and good gym.

no cutlery or coffee making facilities even though it had a kitchen, microwave and

the ‘breakfast’was a choice of tea or coffee and the ‘kitchen area’ was full of tramps

no equipment in the kitchenette area not even a fork

the kitchen staff is a bit unfriendly

the room was amazing had a cute small kitchen and so much space , the closet was huge !

older well kept property in a quiet, convenient location. the breakfast bar was adequate.

comfortable area for continental breakfast where they make you waffles

on-site laundry and vending machines

we had a kitchenette room and it didn't have enough horizontal blinds to cover the window

and i like unsweetened oatmeal packets for a sugarless breakfast option - again, my thing

the kitchen was complete, bathroom modern and everything was very clean

the suite was fabulous and kitchen was well equipped

next to a room that was very loudly partying and smoking weed which crept into our room with our kids and we didn’t get any sleep all night

we could hear kids from upstairs

the double beds are too high need to lower it for safety purposes for kids.

easy early check in. very gracious front desk greeting. great location.

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

early check in

neema was very helpful with an early check in

needs the carpets in the closet and extra space to be vacuumed regularly they were dusty and the kids were playing on them

3 kids & 2 adults

super helpful and friendly staff. great location and great place to stay with kids.

laundry room available for guests

we didn't use it but there is a good laundry facility there if you need to catch up with your

this is a hazard with small kids

traveling with kids means you’ll always have snacks on hand and keeping them chilled in the room would have been

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

we asked for early check in and were accomodated.

i asked for an early check in and norma made it happen. we are most grateful.

staff were brilliant and let us have a very early check in so we could get the nearby river taxi to san fransisco

they were able to arrange an early check in and check out which helped our schedules a lot

the food choices at breakfast were nice and convenient-fresh apples were a treat

location, breakfast, quiet rooms, friendly staff, and clean rooms

it is in a perfect location, the rooms are clean, the staff is nice and the breakfast is delicious

the breakfast was good

no towels from 12-3 (laundry time); came back to room in afternoon to no towels

relaxed, bright, friendly and has an outside pool which the kids loved

they offered a year round heated pool and continental breakfast as well

breakfast was all carbs, i would like to have protein so how about offering hard boiled eggs

they offered a year round heated pool and continental breakfast as well

the kids enjoyed the all day snacks/drinks (pastries/juice) the great location allowed us to walk to

different location but would definitely stay here again because we felt safe staying here with my kids

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

very relieved to have picked this area with two small kids, able to lots on foot

breakfast is really really sparse and simple. teas, toast, and jam, packaged danishes

we are on a road trip through california with our kids and loved how spacious the room was

we were traveling with kids and love that neighborhood

thankfully i watched all my kids get out but if i didn't i know some cars would've been damaged

good value for money breakfast was basic (cereal,coffee,sliced bread) but not bad overall rooms were

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

free parking is also a great option

on site parking was great and the hotel seemed to be in a safe area

great location with parking. renovated rooms, very clean and comfortable, cozy. fresh bathroom

the bed was comfortable, room service every day & towels changed

rooms were clean. good parking in garage, close to lots of restaurants, good location.

train was expected to be 6 hours late arriving in sf which would have been 3 am

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

the hotel would benefit from a restaurant rather than a cocktail bar that serves a limited range of snacks

hotel sells day-passes to the community center across the street, and you will have access to the gym, yoga, spinning classes

the bar is beautiful too with great decor and a cozy fire and ambience, definitely good for a few

room was spacious. allowed early check in. bed was comfy

there were about 2-3 tiles in the bathroom which were broke and had sharp edges, there were no kids with us so it was ok for us but definitely a no go if you have children with you

breakfast good, kids especially loved the pastries

breakfast is really not something i would like to remember, only sweets oaks, maybe food for kids, i took only apple and banana

only the type of the shower, it hanging on the wall. a bit difficult to shower kids

no chain lock at top of door to keep kids from getting out

very good, everything is nearby and quite easily walkable, though we drove to places as we have kids in the party

drunk kids running around at 1 am, then workers walking past on their way to work from around 5:30,

of parking, however we didn’t hire a car and most used the driverless waymo taxi’s which our kids loved

good location (walking distance from fisherman's warf, even with kids)

there are board games at the lobby lounge that kids can play with

no spa services resort fee

jerry’s ice cream shop downstairs we’re a winning set up for our family, as we could send the kids down on their own to get ice cream and we could go down for a evening drink and leave them to

we loved are room and the location room service was right spot on

room service stops at 8:30pm which was a bit annoying after getting back late at night.

friendly staff, nice rooms and great breakfast!

hospitality was wonderful and the snacks available in the evening, then the delicious breakfast were well beyond our expectations

the breakfast buffet was the same every day.

breakfast was always tasty; wi-fi was super fast

breakfast provided was fresh, individually prepared, great flavor

hotel/residence was stunning, the suite we stayed in was massive with kitchen, living room, 2 bedrooms

included would have been more convenient as the we were staying with kids especially given the weather conditions it was difficult looking for breakfast

car parking with valet is free for customers and this very positive to this property

adults and 3 kids)

well stocked, highly functional kitchen

no early check in.. no parking since the place was packed.

was really clean. great staff. got an early check in which was great after a long flight

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

he had his earphones on and seemed occupied when we inquired about an early check in

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

location, helpful staff, laundry room

room room was clean and housekeeping came daily and replenished towels atm, vending machine and laundry service were useful good location- on the road of hop on hop off

room size good, breakfast was good, great location, onsite laundry and ice machine

laundryvroom was open only between 9 and 9

great, felt safe and secure at the motel, good vending machines and laundry facilities

parking/no pet fee and are allowed

perfect for kids

they didn’t allowed us to do early check in

microwave or mini refrigerator, this is a big problem when you travel with family/kids/toddlers

my 6 year old going unnoticed in the traffic, and worst of all we had nowhere to sit so me and my kids ended up standing and eating at one of the food stations

i was so tired and they did me early check in without any fee

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

gym, laundry room, location and comfortable beds.

getting an early check in and a cot added to the room promptly.

nice helpful staff. modern furnishing. laundry and gym facilities.

gym, laundry room, location and comfortable beds.

the lack of laundry facilities was a struggle.

great staff, good location for piers, good pool

games room and gym both great

amazing location, great staff, very nice gym.

the games in the lobby were a big hit with my kids

spa and wellness facilities are advertised but do not exist

they had non-alcoholic drinks for the kids and wine/beer for grown ups

were all lovely bar one lady who seemed a little abrupt when we were checking out, and was going to charge us for

there should be a shower for guests who ise the gym before they are able to check in

very nice bar and restaurant as well

late check out was given with out haste

i booked the room, i didn't know that our room came with a small kitchen, which includes microwave, fridge, stove and kitchen stuffs to cook

parking, free breakfast, kitchen in the room was a good surprise, good location, friendly staff, cleaning every day, you can

they even had a full kitchen with a stovetop and refrigerator!

coffee maker in room, though room had a kitchen and essentially everything else you could need

kitchen for longer stays. but basically i like everything here.

the rooms my kids were in were nice and clean

can't get free wifi if you're in marriott, no microwave in my room and fridge was empty, not even 1 bottle of

had to pay for parking. also would had to pay for wifi if i was not s marriott reward member

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

gym has lots of equipment, was tidy and clean

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

general manager gave us an early check in at 7:30 am without any additional charges.

wifi connection was not great

the wifi and the trafic noise

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

very noisy bar on the first floor.

i thought there would be like hand soap dispenser or small bottle but it was just the bar soaps which i thought was kinda weird

allowed early check in, clean facility

the bar on the first floor makes noise all the night

lovely beach and coffee shop a short walk away, and a great bar with live music next door (stopped at 10pm so no problems there)

had a great stay with our 3 kids

they charged extra fee for early check in without telling me they charged extra for amenities

early check in and late check out is a big plus.

the option of a gym was nice, if limited

were very accommodating all staff were lovely the only thing i would suggest is their should be laundry facilities for families especially with children no body wants a lot of washing coming home

were surprised to find that they have a laundry room and it’s free

location and quality of room and other facilities like the gym and outdoor recreation area.

my kids enjoyed free ghirardelli chocolates

free use of the communal laundry with detergent and drying sheets available for all

early check-in and late check out were also very handy for me

the hotel is super clean , great bar attached

not currently doing room service.

gym was small but well equipped! staff was very friendly and supportive!!

nice to have a swim in the pool and hot tub after a long day sightseeing

internet wifi was difficult to use

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy sleepers

my wife and kids, 11 and 9yrs, were happy with staying there

late check out

the kids here prior and enjoyed our stay

kids loved everything about this location as well as ourselves

there’s a gym also included but i’m here one night i don’t want a gym - they could charge as you use

they have a lot play ?reas for kids and marshmallows in the fire?

nice leisure area for guests and a wire well-equipped gym

very good location we ask for a early check in and the staff help right away

perfect for family and kids

a little street noise. not a big deal. bar closes at 9:00.

was small, but with all the sightseeing to do, you're barely in your room

lobby bar was a nice way to relax and have a drink before retiring for the evening

to visitors to san francisco on the pretence is for providing extras - such as coffee / tea and wifi -2 hour cycle hire - discounts at other attractions - $10 off f&b per day

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for other travellers

good breakfast, gym, check in and checkout system, great staff.

they did offer early check in for an additional $30

breakfast was excellent, and varied

no room service breakfast a little chaotic

hailed our first night and we came back to the hotel and hung out in the lobby area with our kids playing uno

the king room was spacey and included a table which was great for meals with the kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

also a must is muir park for the redwoods

gave us a 3 hour early check in

amazing staff free parking. distance to everything. early check in

parking is free and this was very good, don't look for hotels without parking in san francisco when

parking(a real bonus in sf) no extra hidden fees,comfortable bed,employees are cool,let me have a late check

updated rooms and great safe location for me and my family and young kids.

they keep the rooms very clean everything is new look like in the pictures plus they got private parking

everything is great, except the wifi.

the people at the reception were nice and allowed for late check out

very kindly gave us an early check in and provided information about the local area

we could even park our small rv in the parking lot

great spacious room. loved the closet space. very accommodating to our late check out.

got early check in at 12:30 pm 4

location, original architecture, restaurant, and bar attached

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the place, and its location

gio in the restaurant bar downstairs was excellent

were clear signs for the coin operated laundry room but guests weren’t allowed to use - a little odd

i appreciated the self service laundry and cheap airport shuttle service available

they also offer parking which is not very common in san francisco if you staying somewhere in the center

the car parking is under cover below the rooms so your car is super safe

location, parking space, clean, staffs were nice.

coffee machine is not working and water not available and no room service

room service was done every day so we had cleaned room, fresh towels and new coffee

other items from kitchen were wonderful

small partial kitchen with plates etc

no music the two nights i was there but a lot of noise coming from the bar and kitchen

kitchen was well equipped. balcony was nice. convenient to the store and restaurants.

location wine bar at night and coffee in morning

for example, some of the machines in the gym were not set up

very good location close to japantown and good restaurants. good gym, good breakfast.

my kids loved the bay window overlooking japantown and the shower/tub

no pool and gym too small

very nice place to stay. large comfortable rooms. perfect gym. friendly staff.

the gym is

great wifi, excellent gym

decor and ambiance of the breakfast room

room service wasn't clear or at all mentioned.

is no restaurant or room service provided, but the continental breakfast was adequate and since we were out sightseeing

very clean, cool decor, lovely happy hour, great breakfast, great coffee!

was ok, but a little odd that the room service didn't completely make my sisters bed

wifi was very weak. i had to come out to the corridor to connect to wifi and email.

the wifi signal is weak and unstable.

earlier coffee in lobby & earlier breakfast. more coffee in room.

good wifi in hotel

very friendly staff, we asked for an early check in and they were happy to accommodate that and check us in at 11 am

don't recall having this problem on prior stays but the wifi was constantly weak, patchy, kept dropping out to the extent i had to use my phone hotspot

wifi was not working from our room so we had to get into the corridor or downstairs in the lobby

the cable car line that took us to some of the christmas sights highlights, which was fun for our kids

room service for breakfast

does not have an option for 2 queens and pullout but this would help families with kids

pistachio kitchen for breakfast

laundry room was coins only but the hotel itself is cash free.

hotel is beautiful. suite was lovely. kitchen was the best of our trip. breakfast was very nice.

the morning breakfast is in a delightful room and it is a full breakfast which surprised us

i loved having a kitchen and a sitting room!

space, the room were more like an apartment with dinning room, family room and kitchen

it is a beautiful breakfast/wine lounge

also, there is a daycare right next door so you wake up to the sound of little kids

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

the allowed me to park my big truck in their temporary parking overnight, since i arrived

i used their laundry service once and my stained jeans arrived like new

they offer free laundry, although it wasn’t communicated that it was complimentary

provided a complimentary coffee machine, iron and iron board and they also have a laundry service with a reasonble price

was ready at early check in w/ handicap bathroom

on the positive side, there is a 24hr fitness just a couple blocks away