nice owners, really helpful and cozy rooms. breakfast was delicious!

the staff were very friendly, the complementary breakfast was delicious!

amazing place very cozy, friendly staff, great views. breakfast was delicious

the gardens are luscious and the included breakfast is amazing

the stay comes with daily free breakfast included and it was great

we enjoyed the food both at breakfast and dinner

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

their iconic infinity pool is currently closed for refurbishments but they don't offer guests any discount because of

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

if it's fully booked then residents of the hotel are not able to use its facilities

beautiful property, great heated pool, wonderful service.

very beautiful hotel, great pool. very friendly staff, great food

the included breakfast was great

location and view and restaurant staff and small pool. night lights. room service.

nothing .although our teenage son found the unreliable wifi frustrating. ud83dude44

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

good laundry service

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

their laundry was slightly expensive compared to full-fledged laundries

the breakfast is good, and the beds are

included breakfast which was minimal but nice to be included

there was mold on the walls in our room and the wifi had poor connection

the wifi connection is bad when you are in the back rooms.

wifi was not working during our stay

breakfast was good, we had tamales, and the patio was nice and clean, service was good

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

the breakfast was very good and so were the staff

parking inside, breakfast too small, door didn't work i when i told the i was going to complane they give me a

i just liked the breakfast lady.

pool to cold

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

pool also, but small enough that i'm not sure you can actually swim in it

the breakfast was home-cooked and well done

the breakfast was also very good

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

the hotel offers an excellent and delicious breakfast. the hotel was clean, quiet and very nice.

breakfast was extensive and lovely, freshly prepared every morning

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

my husband and i love the breakfast this hotel serves

breakfast is amazing

also missed breakfast because it started too late for

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

beautiful place! i absolutely loved it! wonderful staff, facilities and breakfast!

my friend is coeliac and they provided gluten free pancakes for breakfast which is unheard of in most hotels

free breakfast, staff was friendly, room was clean every day, & free parking with a big gate & security

great (included) breakfast in courtyard

breakfast same daily , need to add more items

wifi is decent if you want to work and there is a restaurant at the front of the property which

no breakfast available.

breakfast was very good

especially the breakfast and the excellent, helpful staff

are basic but clean, smells like fresh laundry as soon as you enter

excellent breakfast.

enormous room, nearby a shopping centre

was clean and cute, staff was nice, breakfast was very good

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

rge supermarket) and a very nice fresh breakfast!

the breakfast was delicious

the location is perfect and the breakfast was great

breakfast was great (large bowl of fresh fruit and yogurt and granola, along with fresh papaya

we had a busy schedule and they made sure we had our breakfast before leaving as well as always answered to all our questions and gave us suggestions of

the breakfast is also really good value for being included in the room price

good wifi pretty bedroom comfy bed helpful staff - readily available

the daily room service is a nice touch

good stable wifi

the wifi works great

the wifi was strong and i was able to work remotely

very good breakfast

really enjoyed the location, setting, staff and excellent breakfast

hotel provided us early check in without any problem

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast, working, etc

parking place is a excellent

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

laundry for a reasonable price

they also offer a laundry service which was quick and well priced

fair price. good and speedy laundry.

there is a kitchen, a laundry service, free water and coffee and tea

the customer service was fantastic, the location was central to everything, the free breakfast was good, it was clean and the bathroom was large

the breakfast is full of fruits, and the people of the hotel are super friendly and clean

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

there is a nice terrace where you can eat your breakfast and watch the volcanoes nearby

the views from the rooftop patio are breathtaking while the bar and restaurant is of the highest quality

wifi worked 100% of the time

the wifi can also improve a bit

males/pupusas) where only available for an extra fee.

wifi didn't reach the room

the breakfast was also excellent

location is good, breakfast is great. employees friendly.

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

the breakfast is great

staff was lovely, breakfast was tasty

room was clean and the breakfast was very good

i enjoyed breakfast too

the wifi didn't reach my room.

location, clean room, big comfortable bed, good wifi signal, cheap price

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

location, rooms were clean, you could do laundry at very good price

wifi worked great

beautiful garden, roof terrace. good breakfast.

there was only a very limited meal service except for breakfast

breakfast was fair

breakfast was awesome, and the staff was super nice and helpful and the bed and sheets were super

breakfast was entirely adequate. building was very attractive and there was ample free parking.

hotel, really lovely pool and well kept rooms and general areas

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

- service was very good, the girl at the front desk was super friendly and helpful - free parking on the premises - although it was not clear from the website where it was exactly

breakfast started at 7:30 and was delish

pool was very small

location, good parking

the plunge pool wasn t working when i was there, a primary reason i chose the place

my room was right above the laundry room, don't was loud at times

the place it’s beautiful, clean and the breakfast was delicious

the hotel was exceptionally clean. outstanding staff. breakfast and wifi were good.

the breakfast was perfect and they let me leave my bags

i particularly liked having breakfast with a volcano view from the roof

the location was fine and the laundry service offered was good.

the kitchen could be a little better cared for - dish towels for drying dishes etc.

there was a broken window that didn't open and one window that opened into the laundry room

there is also a nice kitchen area and the terraces are nice to sit out and have breakfast

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried black beans, bread, fried plantains, and coffee

strong wifi and just a short walk from the centre

used the laundry service and the clothes came back a bit wet

wifi was a little slow when working remotely

were very accommodating & allowed us to add another night in a different room for better wifi

as a digital nomad, the wifi worked perfectly

great hotel, good location and cheap laundry service !

the bar is very noisy from 8 to 9pm

wifi was sometimes down

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

horrible wifi

room far from wifi

breakfast buffet, nice options, it's parking lot is pretty big and had no issues coming late

the gym and sauna also need updating

the spa was a mess, bad food experience, the staff have no idea about quality

their attitude really was great, always trying to make us comfortable, very patients with little kids

beautiful grounds, great pool and very helpful staff.

also they charge 40q a lb for laundry which was literally outrageous

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

the laundry service was efficient and fairly priced

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

e best we had in 3 months in central america

there were lots of english magazines and the wifi was

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really appreciated after an overnight bus from flores

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

the breakfast in the morning was delightful

amazing breakfast on the rooftop terrace and a quick walk to the central

breakfast was huge

the breakfast was excellent and we enjoyed eating on the roof for the views

acantenango, perfect morning sunrise view and morning coffee, perfect owner, increadible breakfast, center location, perfect ambiance, home stlyle decoration hotel, peaceful hotel, quite

breakfast is perfect

the second one didn t have a good wifi connection and i found two roaches on the room

poor wifi

all three rooms had weak or almost zero wifi coverage

wifi in my room

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

t working in room 204)

reception

centrally located had parking

the beds, showers, ambiance, wifi and daily filtered water were great

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

breakfast which can be taken in the downstairs cafe or the rooftop has a choice of set options

the breakfast has good varieties and was very tasty

have stayed at many fine hotels, but this raises the bar far beyond any expectations

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

they also organized our spa treatment, which was exceptional

wifi was super strong

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

they also do laundry for a good price

it had wonderful kitchen and laundry facilities

they have laundry service

couldn’t do laundry because it was saturday night and there is no laundry on sunday

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

our room had a kitchen with stove, oven, full-size fridge freezer

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage after a long walk

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious rooms

it says its a hotel & spa while the only “spa” thing they have is a room where you can book massages

friendly and very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

they do laundry on site too for a very reasonable price which is very handy

breakfast is priced separately, and is more expensive than in

great location near the center. and very good local breakfast

the breakfast prepared was homemade, authentic guatemalan cuisine, and very delicious

freshly made breakfast (eggs and coffee)

good location, breakfast is very simple but feels like home

breakfast was ok. tipical. a little fruit or juice would have been nice.

excellent service, location and free breakfast

breakfast was also very good

you can also buy food at the supermarket nearby and use their kitchen

convenient common fully equipped kitchen area for guests

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated for cooking

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

placed next to public coffee and laundry room

gardens, friendly staff, excellent parking facilities in a town where is very difficult to

but you can pay additionally for a great buffet in the restaurant or ask for room service

staff and rooms are great, but the jacuzzi should be hotter, gym very poor/old and sauna takes about 30 mins to start to heat

there's a mini bar the drinks in which weren't cold enough (the coke foamed in my mouth) (+) restaurant and bar are really good, top quality food and very nice breakfast, with loads of variety, especially on (-) the bar would not allow wine to go to room in a real glass but insisted on plastic (-) we loved the cocktails at the bar but they were really expensive (-) good to also know that the rooftop area is very small (you'd have to buy a drink at the bar upstairs and take it up there), and it took a while for me to find someone to unlock it (-)didn t like that they charge so much for the mini bar and that they charge gratuity on it as well which they never told you

breakfast on sunday

the breakfast is amazing and you are greeted every morning with a smile from the very friendly

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

good location, price, and breakfast

however, we had 2 kids, 1 fully grown and one teenager to be

cable tv and good wifi in the rooms

the gardens, the kids loved the pool, the area outside each room was lovely to sit in

beautiful building and gardens. breakfast was delicious

the wifi did not res h the second floor as much

understand kids don t like their hair washed, we ve been there) next to our room when there was so much

is served till 9am and there is no room service

very good breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

good breakfast included with a great view of the volcano

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were never given to them (they were)

laundry service offered

the pool is absolute highlight, specially when traveling with kids

the staff was great, hotel was clean, room was nice, and the kids loved the

staff were helpful with all our questions, organising tours, laundry etc

beautiful, impeccable, nice staff, amazing breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

i liked the property itself. i also liked the staff and the free breakfast.

the parking situation is a little difficult to coordinate each time you want to park or depart

the breakfast was unbelievable

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

it was great having the private parking lot as well

maybe needs little more facilities - little more sophisticated bar menu -

the restaurant, the bar has great ambiance, the room and hotel in general very romantic and the staff superb

also in-house parking is a big

nothing..bit a loud from bar under building..if you want a early night..

awesome customer service. requested early check in and within minutes received an answer.

the did an excellent an efficient laundry service as well

they offered laundry service with a affordable price

there is a bar close by, music till 1 am

fact that they turned off the wifi 10 min after we got there and didn t turn it back on until we asked at breakfast

lovely hotel! excellent breakfast choice. the food was delicious.

good breakfast

less noise in the main part of the hotel with the kitchen facilities being on the roof top compared to two years ago when they were in the court area

wifi wasn't good at room, very bad reception

well rated for kids

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

bar and dining area

a beautiful place we rented the apartment which was confortable for our family of 4 adults and 2 kids, the staff was awesome and the facilities 5 star, outside the hotel theirs really no

the shuttle is not included, only for breakfast and the property is far from town (around 7 km from antigua

for instance, the breakfast options were limited and not all what was listed on the menu, which was a bit

breakfast is dismal

the breakfast was a total lie: you actually need to get to the downtown antigua for it

breakfast was really good, fresh and very tasty