clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

the pool area, the delicious food and comfortable bedroom

the stay the breakfast and the place very nice all excellent

gardens with small pool

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

the breakfast was tasty, and the entire staff was very helpful to any of our questions about the city

excellent stay and wonderful staff. the breakfast was tasty.

great breakfast

hotel has parking as well which is a nice

location and design was very nice . breakfast was amazing !

bed was a little hard spotty wifi

no laundry service available through the hotel - but there is a laundry about 8min walk away

i wasn t able to eat breakfast every morning, but what i did have was of a great standard and my friend enjoyed her

they also did a good job with our laundry

i appreciate the internal museums, gym, pool, steam room

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

especially with kids

the garden, the bar / restaurant in the spa area and the jacuzzi were incredible

place is amazing, gorgeous, loved the architwcture, the museums, the pool area, really enjoyed

were very accommodating & allowed us to add another night in a different room for better wifi

laundryservice

wifi was a little slow when working remotely

a clean room, a comfortable bed, a decent wifi connection

used the laundry service and the clothes came back a bit wet

maybe needs little more facilities - little more sophisticated bar menu -

bed was comfy, room service tasty and they gave us

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

i asked for room service at 805pm and they said the restaurant was closed for the evening

the restaurant and room service staff went out if their way to be helpful

breakfast was amazing so were the staff

food was amazing - room service 10/10

gym is nice

wifi great and good very good channels too

tikal futura has great food and excellent breakfast options

history of the building, room decoration, parking is included, spacious bedroom, comfy beds, friendly and helpful employees, it was a perfect

wifi was intermittent

slow wifi and bad connectivity in room, hot water takes long

comfortable beds, hot water and reliable wifi

parking available

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

wifi is basically nonexistent

great wifi

wifi in the rooms was poor

internet in my room didn t work, i had to stand by the door to catch wifi

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and most helpful

room, amazing patio area, amazing view from 2nd floor terrace, free breakfast, free parking included

great location, sweet staff, amazing breakfast and the history of place was

were lots of choices and it was an excellent hot breakfast

very kind staff, good free breakfast

staff was very helpful and accommodating including with late check out during a busy time

in house laundry service was quick and convenient

my laundry was done and folded for a very reasonable price

good laundry service

additionally, the laundry service was efficient and convenient, which was much appreciated during our extended stay

less noise in the main part of the hotel with the kitchen facilities being on the roof top compared to two years ago when they were in the court area

wifi was free of

i can t forget the breakfast options; the food was plentiful and tasty

great breakfast and choice of food available

included breakfast was phenomenal

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

great breakfast

the breakfast was great

i liked the property itself. i also liked the staff and the free breakfast.

parking is not on the premises

they were extremely accommodating allowing me to check in early after coming back filthy from an overnight volcano hike

great hot water shower, amazing linens and excellent wifi

the spa bath was nice

the hot water was ample, wifi strong enough to stream shows at night, and the beds so comfortable

breakfast was excellent but you have to place an order for it 15 minutes before you want to eat

also they even packed breakfast to go, because early check out

happy staff, very clean rooms ( i stayed each end of my trip), lovely fresh breakfast

the breakfast was delicious

breakfast was great (large bowl of fresh fruit and yogurt and granola, along with fresh papaya

delicious breakfast included

the breakfast was very good - probably the best hotel breakfast we have ever had

breakfast was

tasty breakfast

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

we did laundry and it came back same day

our kids really liked the playing area and the garden

the wifi is almost unusable

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

room far from wifi

wifi was sometimes down

laundry service good

staff were helpful with all our questions, organising tours, laundry etc

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua’s central square and thus close to all of the

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and have our

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were never given to them (they were)

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

did not get to try their breakfast closes too early but if you're an early bird your ok

very friendly staff, clean, good breakfast, lovely garden. excellent location

pecially the bathroom), the comfort of the beds, as well as the tasty guatemalan breakfast in the morning

noisy room off the lounge, breakfast area

the breakfast is tipico but wholesome and the staff

the breakfast is great

very good location , very good breakfast , great service from the team .

excellent and kind staff, good breakfast, comfortable rooms.

the staff was super friendly and breakfast was delicious

i enjoyed breakfast too

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and the restaurant

centrally located had parking

the beds, showers, ambiance, wifi and daily filtered water were great

reception

parking lot leaves you wondering

the wifi was pretty terrible too

wifi didn't work, property was locked at all times and sometimes the front desk person wasn't there

breakfast included - it's just a coffee

breakfast was a let down

the staff was very nice and the included breakfast. also, the view on the roof

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

didn't try the breakfast this time but it smelled amazing

breakfast varies every day and it is served in the garden if you prefer

the location was excellent, and the breakfast was delicious

breakfast was always different and we couldn't choose

we had to ask for things at breakfast 2-3 times before they arrived

the dinners were delicious but, i must admit, the breakfast could use some improvement

forentino breakfast,

mentioned, i'd skip breakfast and coffee at the hotel

breakfast was excellent!

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

breakfast was included and amazing service and food

the room we booked comes with breakfast for two and drinks

, in other comments wifi and not enough coffee at breakfast was critisized

the breakfast is good, and the beds are

breakfast was also very good

breakfast was good enough - continental one, but quite good taste

breakfast a little early

freshly made breakfast (eggs and coffee)

they prepare breakfast early in the morning and they do it while listening to music

wifi is decent if you want to work and there is a restaurant at the front of the property which

wifi in my room

poor wifi

even the wifi signal is low

wifi. variable. dropped al 3 of my devices frequently.

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

breakfast each day was delicious and the garden & volcano views

the breakfast is good, the cleaning and fresh toiletries

the breakfast includes options which we appreciated because we stayed eight nights

asked for early breakfast ( 7 am) before we left and were refused

breakfast included was perfect

friendly, good breakfast, rooftop terrace with great views and great location and good

great box breakfast for early trip

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

the breakfast was excellent: eggs, beans, papaya, bread, and great coffee

large bathroom, hot water at all times and free breakfast

cleanliness and comfortable bed staff are welcoming and accommodating they let me have a slightly late check out which was appreciated

the wifi was spotty every now and then but otherwise this place was perfect!

good wifi pretty bedroom comfy bed helpful staff - readily available

the wifi was strong and i was able to work remotely

the daily room service is a nice touch

the laundry service was efficient and fairly priced

excellent laundry service

laundry service and the beautiful garden and seating area

laundry service and attentive to things

e best we had in 3 months in central america

it included a lovely breakfast of fruit, toast, jam and coffee

bedrooom opened onto dining area and the hotel bar pumped music out all day until 11pm which is only 2m from bedroom

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was trying to fall asleep around 10-11 pm

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back same (+) friendly staff, cheap breakfast and laundry (+) we also used the laundry service which was a reasonable price for the area (50q for a mid-sized load) (+) laundry service is available, i think a small bag is 30 quetzal and a large bag is 50 quetzal (+)location, on the edge of the city centre - walking distance to coffee and laundry facilities

great wifi and comfy

location great, bed comfortable and wifi excellent.

stly with google translation to spanish) and

wifi was good, but it looked like we were the only people there so may not be as good if there are

had good wifi

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

location is good, breakfast is great. employees friendly.

they even had laundry service which was really helpful to us and even had the facility to clean your shoes after

great location, the best staff, cozy and good value hotel -- don't miss it. great wifi

they offered laundry service with a affordable price

personally doesn't bother me, but there is a bar that occasionally plays loud music that can be heard slightly from some rooms

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and also right in the corner of the main action in

beautiful garden! good breakfast! very quiet area.

staff was very friendly and helpful and the included breakfast was excellent

ala cart breakfast very good

it's a beautiful old villa with a lovely garden and the breakfast is great

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

outdoor rooftop bar seemed closed during my stay in the evenings

the rooms are very basic and the spa was closed

defintely get a massage at the spa after you hike acatenango

delicious breakfast

the laundry service shrank/damaged my clothes beyond repair

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

couldn’t do laundry because it was saturday night and there is no laundry on sunday

they offer laundry services for 3-6 euros, depending on the load

caused some issues with hot water, no wifi and most of the last day in the dark

speedy laundry service

wifi was super strong

they have laundry service

the laundry service is high recommendable

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the wifi was weak - we could scroll the web most days but not take video calls

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

wifi sucked

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

great pool. the staff is friendly. the rooms are very clean. the wifi is good.

the annex's pool is private and lovely

kids activities with a loud mike next to the pool people of a wedding running around while we were

parking is not on premises

activities for the kids

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated for cooking

we didn't need a kitchen except the fridge, but it was fine

placed next to public coffee and laundry room

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

there is a shared kitchen you can make some oatmeal or instant coffee

for an extra charge they did my laundry and it was much appreciated

the wifi wasn t very strong in my room.

good location, great wifi in rooms, rooftop view of volcanoes.

they also offer a laundry service with fair price

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

the staff were very friendly, the complementary breakfast was delicious!

no on site parking, needed moto transport to and from

free parking which in antigua is a big deal finding parking

outstanding breakfast included in price

the quiet, green and well-cared-for patio, in which you can have breakfast, is an oasis inmidst the hustle and bustle of antigua, and you can gain energy for your

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

good breakfast included with a great view of the volcano

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

very good breakfast

also they charge 40q a lb for laundry which was literally outrageous

we can use also the kitchen for quick lunch

the hotel offers an excellent and delicious breakfast. the hotel was clean, quiet and very nice.

breakfast was great

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

breakfast was extensive and lovely, freshly prepared every morning

breakfast was delicious and the location is great

the breakfast was delicious

great coffee and breakfast at the cafe cafe just 2mins away

breakfast was very good

no breakfast available.

breakfast area was nice

breakfast was not included

convenient location, lots of small areas to sit down and chat, great breakfast too

location and facilities. renewed classic palace. great breakfast

view from terrace on the volcanos breakfast & food friendly staff good location

great staff, clean beautiful hotel. good breakfast too!

r our motorcycle), great rooms, wifi and breakfast

room was spacious, a/c worked great, beds comfy, breakfast was yummy and we loved that was always coffee and cake available

free laundry

they even served us breakfast half an hour before the usual time as we were leaving very early in the morning

they also offer a laundry service which was quick and well priced

basic kitchen and a very good and fast laundry service

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

there is a kitchen, a laundry service, free water and coffee and tea

if you need an apartment with a washing machine and kitchen, this could be a good place for you

the kitchen was well stocked with the basic equipment for cooking, though we mainly used it for making

kitchen fully equipped

full kitchen and washer dryer. they arranged transfer from the airport.

while we didn't really use it, having a kitchen would be a bonus for anyone who did