had several dinners there- especially the pizzas after a long day of tour excursions 3) swimming pool was beautifully located in a very prettily manicured garden that was very peaceful 4) hotel

the best part is the hotel offers free parking

the parking.

staff from the front desk to the person in charge of the parking lot

due to covid you had to reserve the pool. hard to find a tuk-tuk or taxi in this area.

the breakfast was

the breakfast was amazing, staff was absolutely wonderful, room was clean, beautiful, and comfortable

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also had a laundry service, and that was incredibly helpful

at first i thought the wifi signal wasn t great, but i used it with ease after jumping on and off a tethering device i

lovely staff, delicious breakfast, i would stay here again every time i visited antigua.

it is possible to pay for laundry services

- the breakfast was included and wonderful

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

we loved the breakfast they had and the staff very very helpful with information about the town and where to go

wifi

wifi was problematic

breakfast had several excellent local choices

great breakfast, nice rooftop, and late check out. their cleaning lady was amazing!

wifi occasionally spotty.

we parked the car in their free parking garage and were able to walk to all the points of interest on foot

the garden, the bar / restaurant in the spa area and the jacuzzi were incredible

especially with kids

customer service was excellent! room service was also excellent!

such a nice place for a small, tiny , 3 machines, 4 square metters gym.

allowed us early check in, luggage storage, airport pick up and drop off

in house laundry service was quick and convenient

they also do laundry at the front desk

you’ll notice some nice details like usb plugs, laundry bags, blanket, coffee & biscuits, hair drier, nice bedding, netflix etc, it’s all good

and a great laundry service

good breakfast

the staff were accommodating with regards to our baggage and early check in

stly with google translation to spanish) and

very quiet, very clean, excellent wifi signal

options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little

had good wifi

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

you can getvyour laundry done across the street

the central garden was a beautiful and relaxing place for a nice breakfast and for an evening drink

the ladies at breakfast were helpful and the food was delicious

breakfast was delicious and the staff were lovely

breakfast is served in a tranquil garden

wifi signal in the last room at the end of the corridor

internet in my room didn t work, i had to stand by the door to catch wifi

good wifi, hot shower, and very comfortable big rooms

wifi in the rooms was poor

om 23 if i remember well)

comfortable beds, hot water and reliable wifi

they even helped us to send out our laundry to get it done

wifi wasn t great inside the

parking available

the breakfast could have more choices and wifi in the room could ber better

rla and the senor who helps with the luggage

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was delicious

location, service, breakfast

breakfast there was no buffet

pecially the bathroom), the comfort of the beds, as well as the tasty guatemalan breakfast in the morning

room was spacious, a/c worked great, beds comfy, breakfast was yummy and we loved that was always coffee and cake available

r our motorcycle), great rooms, wifi and breakfast

coffee and cake are always available and the staff helped us with laundry and even ordering a pizza

breakfast was ok

they even served us breakfast half an hour before the usual time as we were leaving very early in the morning

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

beds were comfortable. room service was great , cleaned properly.

breakfast was included every morning which was a nice bonus

breakfast was always different and we couldn't choose

great free breakfast

breakfast was only coffee and fruits but another couple got some tortillas with it maybe it

breakfast included - it's just a coffee

breakfast included was pretty small and not enough for me

the wifi was pretty terrible too

they prepared us a packed breakfast because we had to leave early in the morning to hike acatenango volcano

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop bar

we also had wifi

very kind staff, good free breakfast

is near the hotel that offers laundry and yoga classes

wifi. breakfast. service.

really enjoyed the coffee in the room too + the laundry service

big spacious comfortable bed, and the suite has a jacuzzi spa tub

the staff is extremely pleasant and attentive. the breakfast is great and cooked to order.

wifi was temperamental, didn t always work. wish price was a bit less.

no breakfast buffet and have to knock every time to go in to the hotel

was amazing and the breakfast was delicious

hotel has parking as well which is a nice

the breakfast was tasty, and the entire staff was very helpful to any of our questions about the city

the property also has parking

great breakfast

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

i was very satisfied with the breakfast options

they send you a what's app message as to when you want breakfast so it's always freshly made and hot

great location. wonderful breakfast. very helpful staff.

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

friendly, good breakfast, rooftop terrace with great views and great location and good

i liked having parking and confortable accommodation

it was fairly spacious and very quiet. there s plenty of parking for those with vehicles.

great to have a kitchen and washing facilities

while we didn't really use it, having a kitchen would be a bonus for anyone who did

if you need an apartment with a washing machine and kitchen, this could be a good place for you

it was my first time in guatemala and the breakfast had all of my cells excited

a swimming pool would have been nice

breakfast was not included

they should have a swimming pool

rooftop terrace is amazing spot to drink fabulous mojito’s or sangria expertly made by the bar and gaze at the volcanoes super comfy bed and pillows

breakfast is superb

beautiful i loved the restaurant breakfast buffet

gym and sauna were out of action for two days with no warning and no alternatives offered

breakfast is expensive. it is better to go out to other restaurants.

services, romo, wifi

the room was cozy and room service impeccable

everyone always with a smile, ready to help you in anything you need, laundry to shuttle services even

loody freezing but lovely when you are in ) morning swim in pool

the pool wasn t clean enough for us to swim

pool closed in the afternoon when there is sun

lovely hotel! excellent breakfast choice. the food was delicious.

the breakfast on the terrace was really good, the women at the front desk was very attentive

less noise in the main part of the hotel with the kitchen facilities being on the roof top compared to two years ago when they were in the court area

cheap laundry prices

great breakfast and choice of food available

poor wifi signal, smaller pool than what i expected, no gym or sauna area.

they even allowed us to do an early check in since we were traveling all-night to get there

wifi in rooms could have been better

the restaurant and room service staff went out if their way to be helpful

from free umbrellas on rainy days to reliable wifi, everything met or exceeded expectations

we love the hotel, the style, decor, location and breakfast! the garden was huge and beautiful!

room to noise they never gave me the wifi password

good breakfast, although not included for kids in the reservation

arrange private transportation, you do not want to drive in this city and while there is safe parking within this hotel, finding parking spots within antigua is very difficult

somebody above were making love around 2 hours so we had to put tv on, we came with 2 little kids

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

i liked the spa tub and the security of the place. it was also very quiet and clean.

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

more breakfast choices

the breakfast was great

i liked the property itself. i also liked the staff and the free breakfast.

the breakfast was unbelievable

beautiful, impeccable, nice staff, amazing breakfast

the kids were very comfortable

has a swimming pool and sauna

the pool!

love the location, the pool and the pet friendliness...

great pool

after long travels and unreliable wifi all over belize and guatemala i booked with el carmen and had a great meeting with my clients

the wifi

breakfast was delicious with a stunning view from the terrace. wifi worked well.

wifi was amazing and the workers were so kind and helpful

good wifi

we used the laundry service which was very quick and the clothes were lovely and clean

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

its location to the terrace, from laundry services to the cleanness, it has been a fantastic experience, thank you so much

central location, kind staff, quick laundry service. had a great stay.

excellent wifi and co working space, ideal as i had a few days of work to do, nice to have a comfortable

excellent service, location and free breakfast

breakfast was good enough - continental one, but quite good taste

good location, breakfast is very simple but feels like home

freshly made breakfast (eggs and coffee)

breakfast was ok. tipical. a little fruit or juice would have been nice.

very good breakfast

good breakfast included with a great view of the volcano

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

laundry service is fast and a great price

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated for cooking

first room i was assigned was in a dark corner next to the laundry room

overall wonderful n great lil kitchen

convenient common fully equipped kitchen area for guests

reception

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

centrally located had parking

t working in room 204)

the hotel is in the middle of everything and since they have parking space for your car you don t have to use your car until you leave the facility

the breakfast was very good - probably the best hotel breakfast we have ever had

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

tasty breakfast

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really appreciated after an overnight bus from flores

amazing breakfast, beautiful hotel and wonderful stuff

even the wifi signal is low

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

the second one didn t have a good wifi connection and i found two roaches on the room

wifi in my room

working wifi

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn’t do laundry because it was saturday night and there is no laundry on sunday

typical house with a small garden very nice staff comfortable room and bed good wifi quiet and safe

decent wifi clean helpful staff

a clean room, a comfortable bed, a decent wifi connection

laundryservice

as a digital nomad, the wifi worked perfectly

wifi was super strong

wifi works

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

the laundry service is high recommendable

it had wonderful kitchen and laundry facilities

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

the breakfast was delicious

outdoor rooftop bar seemed closed during my stay in the evenings

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

it says its a hotel & spa while the only “spa” thing they have is a room where you can book massages

room with small kitchen which was very helpful to have

even though we didn’t use the kitchen area, it was very big and well equipped

hand made to order sit down breakfast

breakfast is good

the free breakfast, room and bathroom was spacious, water pressure was good with hot water, location was

good location, price, and breakfast

wifi poor at times

parking lot very convenient in a town without many parking facilities

we love the safe and secure underground parking lot

there's a mini bar the drinks in which weren't cold enough (the coke foamed in my mouth) (+) restaurant and bar are really good, top quality food and very nice breakfast, with loads of variety, especially on (-) the bar would not allow wine to go to room in a real glass but insisted on plastic (-) we loved the cocktails at the bar but they were really expensive (-) good to also know that the rooftop area is very small (you'd have to buy a drink at the bar upstairs and take it up there), and it took a while for me to find someone to unlock it (-)didn t like that they charge so much for the mini bar and that they charge gratuity on it as well which they never told you

parking on premises, underground and included in the bedroom rate

key to access rooms and parking with the app work with out problems

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

breakfast is priced separately, and is more expensive than in

they do laundry on site too for a very reasonable price which is very handy

very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

they also offer meals, laundry service, and airport shuttle although all three are extra cost

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

nice staff, great wifi signal great location

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

wifi not good

our kids really liked the playing area and the garden

the wifi is kinda slow.

laundry service and attentive to things

laundry service and the beautiful garden and seating area

nothing except maybe the wifi that's not reaching some of the rooms.

wifi is good and the buffet breakfast is simple but adequate

also they charge 40q a lb for laundry which was literally outrageous

the location was excellent, there was private parking, the rooms were clean.

breakfast

they had a complementary breakfast as well & parking on site

so i found it hard to understand why they put people with a very young and loud

water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not bare the cold water

breakfast was huge

acantenango, perfect morning sunrise view and morning coffee, perfect owner, increadible breakfast, center location, perfect ambiance, home stlyle decoration hotel, peaceful hotel, quite

the breakfast is like you are eating from your grandma’s home delicious and filled with love

the breakfast was excellent and we enjoyed eating on the roof for the views

lovely breakfast on balcony

great hotel, good location and cheap laundry service !

breakfast was great

the staff was super friendly and breakfast was delicious

the breakfast is great

staff was lovely, breakfast was tasty

excellent and kind staff, good breakfast, comfortable rooms.

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

cleaning the fact that we had our own kitchen living room and garden to relax also a terrace was

great location. lovely staff. laundry was done very well.

there is a communal kitchen, living room and patio area along with a rooftop deck

there is also a nice kitchen area and the terraces are nice to sit out and have breakfast

there was a broken window that didn't open and one window that opened into the laundry room

the location was fine and the laundry service offered was good.

location is good, breakfast is great. employees friendly.

it included a lovely breakfast of fruit, toast, jam and coffee

staff listened to my concerns about hotel bar playing music so close to the one the one room downstairs and turned it down/off and eventually

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

staff and owner were fantastic and so was the location and breakfast

the views from the rooftop patio are breathtaking while the bar and restaurant is of the highest quality

wifi worked great

for an extra charge they did my laundry and it was much appreciated

good location, great wifi in rooms, rooftop view of volcanoes.

the wifi didn't reach my room.

this place has a great location, helpful staff, laundry service, good security, and a great value

the place it’s beautiful, clean and the breakfast was delicious

we used the laundry service the hotel recommended (and is affiliated with) and one shirt was damaged

laundry is located just 1 minute from hotel

good location, breakfast was delicious, clean

my room was right above the laundry room, don't was loud at times

very nice room, good location, good breakfast and free parking

and lastly wifi was often patchy in the bedroom, maybe because of the thick walls

non working wifi, you can hear everything happening around leading to interrupted sleep

no wifi between 12-7am

wifi and cold water!

room (we were upstairs) was so quiet and was of a great size, the staff were lovely, the breakfast (and breakfast staff) was amazing, and it was in a very good location - close to parque

happy staff, very clean rooms ( i stayed each end of my trip), lovely fresh breakfast

also they even packed breakfast to go, because early check out

we had a busy schedule and they made sure we had our breakfast before leaving as well as always answered to all our questions and gave us suggestions of

breakfast was great (large bowl of fresh fruit and yogurt and granola, along with fresh papaya

the wifi was strong and i was able to work remotely

clean facilities, friendly staff, comfortable, and great wifi

the daily room service is a nice touch

wifi was very stable and fast

the wifi was spotty every now and then but otherwise this place was perfect!

they also offer a laundry service which was quick and well priced

appreciated the early check in (free) as well

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

laundry for a reasonable price

laundry service was clean(after volcano hike we really need this

wifi is decent if you want to work and there is a restaurant at the front of the property which