clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

the pool area, the delicious food and comfortable bedroom

the stay the breakfast and the place very nice all excellent

gardens with small pool

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

the breakfast was tasty, and the entire staff was very helpful to any of our questions about the city

excellent stay and wonderful staff. the breakfast was tasty.

great breakfast

hotel has parking as well which is a nice

location and design was very nice . breakfast was amazing !

bed was a little hard spotty wifi

no laundry service available through the hotel - but there is a laundry about 8min walk away

i wasn t able to eat breakfast every morning, but what i did have was of a great standard and my friend enjoyed her

they also did a good job with our laundry

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

same with late check out at 1 pm

strong wifi and just a short walk from the centre

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

customer service was excellent! room service was also excellent!

from the food, to the spa, to the pool, to the grounds

breakfast is varied and fresh

the heated pool, the gym, and the restaurant

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

maybe needs little more facilities - little more sophisticated bar menu -

bed was comfy, room service tasty and they gave us

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

i asked for room service at 805pm and they said the restaurant was closed for the evening

the restaurant and room service staff went out if their way to be helpful

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

the wifi can be spotty inside the room but i left a staff member know and they fixed it!

helped us store our luggage for overnight hike and also allowed early check in

was a plus for us to have safe parking for our rental

the staff are exceptional and go beyond to make you feel comfortable and have an early check in

parking available

wifi signal in the last room at the end of the corridor

internet in my room didn t work, i had to stand by the door to catch wifi

good wifi, hot shower, and very comfortable big rooms

wifi in the rooms was poor

om 23 if i remember well)

the internet or wifi service is very bad

is near the hotel that offers laundry and yoga classes

no coffee for costumers, wifi signal very poor

room, amazing patio area, amazing view from 2nd floor terrace, free breakfast, free parking included

wifi. breakfast. service.

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

staff, delicious homemade breakfast, amazing location

the location is perfect and the breakfast was great

breakfast was great (large bowl of fresh fruit and yogurt and granola, along with fresh papaya

we had a busy schedule and they made sure we had our breakfast before leaving as well as always answered to all our questions and gave us suggestions of

happy staff, very clean rooms ( i stayed each end of my trip), lovely fresh breakfast

good laundry service

in house laundry service was quick and convenient

my laundry was done and folded for a very reasonable price

they also do laundry at the front desk

and a great laundry service

fact that they turned off the wifi 10 min after we got there and didn t turn it back on until we asked at breakfast

the wifi came and went probably because of the thick walls.

laundry and spa services were good and easy to get from the concierge

not having hot water but we didn't have that experience and we were impressed with how good the wifi was

wifi wasn't good at room, very bad reception

great breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

the breakfast was great

breakfast was delicious

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

wifi was sometimes down

wifi in the back where we stayed did not work for 2 days

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

the breakfast is good, and the beds are

location was great, and the room had everything i needed to be comfortable including a very good wifi

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

wifi was not working during our stay

included breakfast which was minimal but nice to be included

breakfast was

tasty breakfast

breakfast was included in the price and a variety of options were included

we did laundry and it came back same day

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

excellent and kind staff, good breakfast, comfortable rooms.

the staff was super friendly and breakfast was delicious

breakfast was great

i enjoyed breakfast too

the breakfast is great

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

lovely pool area

the staff was great, hotel was clean, room was nice, and the kids loved the

great pool

also, their laundry service was fast and did a good job for a fair price

wifi is decent if you want to work and there is a restaurant at the front of the property which

the spa bath was nice

breakfast was excellent but you have to place an order for it 15 minutes before you want to eat

free water, coffee and wifi was a bonus

cold a/c, good wifi, great hot showers

breakfast

the quiet, green and well-cared-for patio, in which you can have breakfast, is an oasis inmidst the hustle and bustle of antigua, and you can gain energy for your

no on site parking, needed moto transport to and from

amazing place very cozy, friendly staff, great views. breakfast was delicious

outstanding breakfast included in price

the gardens are luscious and the included breakfast is amazing

the hotel is in the middle of everything and since they have parking space for your car you don t have to use your car until you leave the facility

because of the easter week processions, their off-street parking became a real plus

t working in room 204)

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and the restaurant

parking lot leaves you wondering

coffee - quiet and great view from the roof terrace - big room, fresh bed sheets, tv, great wifi, comfortable bed

good stable wifi

the wifi was strong and i was able to work remotely

wifi

good wifi pretty bedroom comfy bed helpful staff - readily available

wifi. variable. dropped al 3 of my devices frequently.

even the wifi signal is low

the second one didn t have a good wifi connection and i found two roaches on the room

wifi in my room

working wifi

good location, breakfast is very simple but feels like home

breakfast was good enough - continental one, but quite good taste

breakfast was ok. tipical. a little fruit or juice would have been nice.

freshly made breakfast (eggs and coffee)

delicious breakfast like home made

location was brilliant and breakfast was lovely

pecially the bathroom), the comfort of the beds, as well as the tasty guatemalan breakfast in the morning

very friendly staff, clean, good breakfast, lovely garden. excellent location

breakfast included

breakfast was simple but tasted good

breakfast was good

staff listened to my concerns about hotel bar playing music so close to the one the one room downstairs and turned it down/off and eventually

the breakfast was tasty and the rooftop bar was excellent

the views from the rooftop patio are breathtaking while the bar and restaurant is of the highest quality

breakfast was so yummy

my only complaint is the weak wifi. bring a sim card if you need to work...

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

the wifi is kinda slow.

e best we had in 3 months in central america

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

were really good let us check in at 4:00 am and served us a good breakfast

they prepared us a packed breakfast because we had to leave early in the morning to hike acatenango volcano

breakfast included was pretty small and not enough for me

breakfast was a let down

is super nice, you can see fuego the shower is warm no key but always someone at the door breakfast included it’s very central, 5min from parque

good breakfast, too

breakfast was terrific

great free breakfast

breakfast was always different and we couldn't choose

the location was excellent, and the breakfast was delicious

location is good, breakfast is great. employees friendly.

friendly, good breakfast, rooftop terrace with great views and great location and good

great box breakfast for early trip

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

large bathroom, hot water at all times and free breakfast

the room was clean and comfy and breakfast was good

wifi did not work, parking not at premises

facilities were beautiful and clean. breakfast was excellent.

breakfast, kind staff, gorgeous views from rooftop, comfy bed, got early check in, and only 10 min walk to town

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

breakfast had several excellent local choices

breakfast each day was delicious and the garden & volcano views

the breakfast is good, the cleaning and fresh toiletries

the breakfast includes options which we appreciated because we stayed eight nights

asked for early breakfast ( 7 am) before we left and were refused

breakfast included was perfect

the breakfast has good varieties and was very tasty

outdoor rooftop bar seemed closed during my stay in the evenings

they also organized our spa treatment, which was exceptional

great breakfast quiet good roof top terrace

the rooms are very basic and the spa was closed

location, strong wifi, hot shower

wifi worked well in our room next the the kitchen

they have laundry service

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

they also do laundry for a good price

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

the laundry service shrank/damaged my clothes beyond repair

couldn’t do laundry because it was saturday night and there is no laundry on sunday

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

great location, the best staff, cozy and good value hotel -- don't miss it. great wifi

good wifi

was a bar at the below

awesome customer service. requested early check in and within minutes received an answer.

laundry is more affordable elsewhere

friendly staff, great location, great breakfast

the breakfast was also very good

perfect location and lovely breakfast. clean and comfortable bedrooms.

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and the service amazing

good hot breakfast eggs, beans, plantains, assorted breads juice and coffee

wifi was extreme bad in the room

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

this place has a great location, helpful staff, laundry service, good security, and a great value

the wifi wasn t very strong in my room.

are basic but clean, smells like fresh laundry as soon as you enter

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

especially the breakfast and the excellent, helpful staff

breakfast was very good

breakfast was delicious and the location is great

good laundry service

their laundry was slightly expensive compared to full-fledged laundries

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

location great, bed comfortable and wifi excellent.

stly with google translation to spanish) and

the staff were accommodating with regards to our baggage and early check in

very quiet, very clean, excellent wifi signal

wifi was good, but it looked like we were the only people there so may not be as good if there are

there is a kitchen, a laundry service, free water and coffee and tea

they even offer a cheap laundry

fair price. good and speedy laundry.

they offer a laundry service, and have complimentary tea and coffee for most of the day

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

also they charge 40q a lb for laundry which was literally outrageous

free coffee and water and a shared kitchen and fridge you can use

first room i was assigned was in a dark corner next to the laundry room

the kitchen was excellent and very handy, and the rooftop garden was beautiful with amazing views

we didn't need a kitchen except the fridge, but it was fine

also the availability of a kitchen to store / prepare food

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

had good wifi

very good breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

good breakfast included with a great view of the volcano

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

wifi works in the room

the main building is much more vibrant and the pool, restaurant, bar and gym were all great

parking offered during the whole stay, a lot of staff ready to help

when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and that was ok, the thing is that when we

kids activities with a loud mike next to the pool people of a wedding running around while we were

the space was clean and they provided enough towels, lounging areas and inflatables for the kids

great hotel, good location and cheap laundry service !

beautiful garden! good breakfast! very quiet area.

lovely staff, delicious breakfast, i would stay here again every time i visited antigua.

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

it is possible to pay for laundry services

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage after a long walk

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious rooms

breakfast was not great and limited selection. bar is small and not very enticing

it says its a hotel & spa while the only “spa” thing they have is a room where you can book massages

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

staff friendly and helpfull kitchen free of use terrace with amazing view on volcano

we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried black beans, bread, fried plantains, and coffee

we liked the kitchen space and the terrace upstairs

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

excellent location, kitchen to share