friendly staff and breakfast was better than most hotels of the same category

pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

the kitchen faucet was coming off and difficult to use

the view and the amenities! great full kitchen

our 1 bedroom cabin had a complete kitchen, a separate bedroom and a sofa bed (for our grandson)

no dirty laundry bags were provided

staff, location, bed, parking and ease of accessing room were great.

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

com in a parking lot 1 mile from the hotel

pool is outdoor, not heated for nc mountain life, it may be a nice addition and encourage more

pool was closed for the off season. no hot tub.

clean, pool was nice, breakfast goo

pool, breakfast

did not know the pool was closed,

bathroom fan didn’t work loud upstairs neighbors pool was closed fire pit was out of order

has a spa and a bar

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

nice size rooms , greta view from windows . nice kitchen

the two pools were also fantastic

hot tub pool spa fireplace peaceful

the chef provided a delicious and high quality breakfast

the breakfast was great. everything was fresh and from local vendors.

breakfast was amazing as always

breakfast was out of this world amazing!

the made-to-order breakfast was excellent and coffee was always available

the room was very clean and spacious with a full kitchen and cook wear

second room had kitchen, with lots of utensils and pots and dishes, and a big fridge

kitchen.

the kitchen was huge and very well stocked

after booking there was a slight mix-up but i received a call and was given a king room with full kitchen at no extra charge

clean, quiet, good tv, paper in the am & a actual continental breakfast!

friendly, close, they did my laundry for a small fee

breakfast was pretty slim, with waffles being the only fresh warm option

good breakfast with a really nice gym access only a few minutes from this location

we didn’t have breakfast

no full breakfast...needed bacon, sausage, eggs...

breakfast was excellent, also the location

being closed for breakfast, at least i believe it wasud83eudd14

continental breakfast wasn't open due to covid19 which i totally understand

advertised free breakfast for this hotel- it is not included

the breakfast that came with the room was exceptional

selection on the breakfast bar

the lake, gardens, pool , fire pit, swings, hammocks and trails couldn’t be better

the buffet breakfast was quite tasty with a bounty of choices.

is the lake and the pool

i needed an early check in and she worked it out for me

early check in

gym was cardio machines with about 4 different medicine balls

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

indoor pool area, rooms clean, breakfast area was big and food was fresh

clean and updated indoor heated pool was great breakfast was great and cathy who took care of the breakfasts and dining area did an

free breakfast each morning was very good

staff was friendly and helpful, breakfast was good, location was convenient.

the breakfast choices

outside pool area was locked up, but there was a lovely day where i wanted to just sit in a chair outside

breakfast bar was wonderful

breakfast from 630 to 930 advertised

breakfast could have been a little better

we were hoping for breakfast none due to covid we did get coffee and pound cake.

then to top it off the breakfast was the best i have ever had at any hotel

breakfast had the perfect foods to start the day

nice staff, very clean, large rooms, excellent breakfast, very nice pool

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

the kitchen in the room had everything you could want

the breakfast was good value and a nice variety of foods

we loved the pool and fitness room

the shuttle's driver was very rude and make us feel unwelcome to the hotel

z the only thing i didn’t like was the strong chlorine smell in the pool area.

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

pool & hot tub indoor.

the indoor pool and location to the airport.

excellent breakfast.

was very clean, breakfast was good

the pool water was too cold. the kids could not enjoy it as much as they wanted.

pool was under construction which was a let down for my kids and we didn’t know until we were checking in even though i messaged the hotel earlier that

the continental breakfast was awesome! our room was super clean and lovely!

the managers went above and beyond to make my stay comfortable and arranged a shuttle driver to take me to the airport

front desk person did not book our airport shuttle for check out morning

hotel room was so clean and the hotel a lot to offer, breakfast, washer/dryer and a target within walking distance

good for more than one night, with a nice self serve breakfast

morning breakfast was good

breakfast bar was great, much better than a “continental breakfast”!!

convenient to airport. had shuttle service to airport.

perks are: location is great it does have a gym and 2 pools (one indoor , one outdoor) the main areas of the hotel are constantly being cleaned

shuttle driver aaron went above and beyond to take care of my needs

fantastic breakfast, very quiet

parking was only behind the hotel

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

was able to check out but still use the shuttle a little later in the afternoon to get back to the airport, much appreciated

long walk from back parking

pool area with hot tub and fire feature was amazing

breakfast eggs were a little odd but not too bad.

fitness center and laundry facilities on site

big bed, pool and good location.

location, pet friendly, free hot breakfast, handicap facilities

breakfast ended too early. being charged a pet fee. no inside pool.

the pool and the kids water feature.

we've been to lots of hotels but this one really impressed the kids

breakfast was nice. we enjoyed the pool and gym. location was great.

it would be nice if the shuttle had longer hours.

-location close to airport and has a shuttle -very clean -has everything you need

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

were extra friendly, they assisted me with an early check-in and accommodated my request for a late check out (which i ended up not needing

very new and clean. only a mile from asheville airport with shuttle from hotel included

free parking

need to let u access the building through more than one door, especially since there is parking all around the building

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

the breakfast was amazing and the room and amenities were among the nicest i have ever

more variety, hot breakfast.

the free breakfast was just okay.

pool was too cold

the hotel and the room were very clean, bathroom still looked very new and breakfast was awesome considering it being covid times

clean, nice staff, great breakfast!

comfort, location, morning breakfast, in room microwave and fridge.

we happily took advantage of the microwavable food choices and stayed cozy warm in our room the breakfast was delicious - totally did not expect a full breakfast - wonderful surprise

services were not available due to covid- like the gym and breakfast

said it offered a free hot breakfast but there was only some prepackaged muffins and cheese danish and apples and

i've stayed at other quality inns . . . breakfast could've been a lot better even during covid.

felt clean and safe. spacious room. good breakfast.

my kids loved the indoor pool.

gym

could have been better breakfast

good location,clean rooms,breakfast

breakfast could have been a little more involved but i know space can be an issue.

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

clean, smelt clean, quiet, adequate space, good breakfast, and friendly staff

were not replaced all 5 days feeling of savings everywhere, breakfast, lights, water in the gym

gym is terrible

pet friendly, gym

breakfast ended at 9:30 so we missed it.

breakfast was ok due to the covid restrictions.

the pool is small

pool was cold

it was clean and amenities like the gym and morning breakfast always available.

heated pool, bit small but keeps kids busy for a bit

good breakfast. working ice machines! nice laundry services.

parking location

we enjoyed the indoor pool and on location restaurant

the pool, spa and restaurant was great!

spa is fantastic

no laundry service.

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

we had a pet friendly room and paid the extra pet fee

were comfy (pull out sofa not so much but that’s to be expected), pool was great, breakfast was yummy

great location, very comfortable room, friendly staff, yummy breakfast

like the free breakfast and it being self service. fitness room was good also.

pet fee was too much, $25 per night

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

the pool was great even though we didn't get a chance to go, it looked so fun

breakfast was good. it was very clean and up to date

the pool had towels

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the gym was nice

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

also the gym and indoor pool were not available

pool wasn’t open yet

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

parking bays too small.

the pool needed to be vacuumed.

thank you for the lights in the parking lots

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

nice indoor pool, although small

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

the friendly staff,quiet,great location,decent breakfast

we enjoyed the pool &jacuzzi, grab and go breakfast was good

jacuzzi and indoor pool

beds were comfortable. breakfast was the best i d ever had!

the staff was very friendly, room was clean and comfortable and we had a great breakfast

she offered a late check out, but we needed to get on the road

location excellent service staff and breakfast outstanding

nice gym

breakfast, expand the menu

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

the bed, kitchen and bathroom were clean.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

think it's great that kids eat free

it has a nice indoor pool and large gym

accommodated a late check out due to having to attend my sons graduation

was excellent

parking was adequate, room was clean and beds were comfortable

no pots or pans in the kitchenette you do have the option to purchase your own, but really

the kitchen is a good thing. great location. staff is accommodating.

i requested early check in and they were happy to oblige

i booked this hotel only for the in built kitchen for our 1

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

no pool, coffee in the room or ice available

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

it was clean and the rooms were nice. great location and good breakfast.

otherwise property is clean with heated pool and gym

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

otherwise property is clean with heated pool and gym

in-room kitchen facilities were great, as good as an extended stay hotel

breakfast&dinner

able to view mountain.. store near by pool

free breakfast and free dinner

awesome location, great breakfast

was very quiet and the pool was a wonderful surprise

i loved that i could do my laundry on site before heading home from

laundry should be free to customers.

good breakfast and great location

breakfast without protein

to covid, the breakfast was cold, but they did the best they could

i was able to pay 50 bucks for a early check in.

like the fact they had a gym

breakfast

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

extremely clean / nice free breakfast

quick check-in, clean room, comfortable bed and a good breakfast

pool still wasn't open no hot breakfast

size room, cookies during day, coffee out always, hot breakfast and laundry

veri modern and room was very well decorated and spacious. the breakfast options were very good.

5hrs for a small load of laundry to dry

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

their breakfast was very

wifi was not good. only half tv channels would tune e.

big drawback was the wifi

was great but if i could change anything, breakfast could run a little bit longer and it would also be great if the pool was open a little

the covid procedure of not having room service was just fine with me

off the highway, super comfy beds, easy check in, accommodated our late check out request easily, overall great

breakfast was wonderful.

the waffles were great! very appreciative we got a late check out time of 1pm!

smelt like a old gym sock someone left the a/c off

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

small bar area

cleanness, in-door pool, large comfortable lobby.

also enjoyed the free parking

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool evenings

friendly staff, excellent clean rooms, and very nice breakfast

brand name soaps, sterilized tv remote in bag, great hot breakfast, friendly staff.

i was able to use the guest laundry and wash a few things

breakfast had variety and food was good

dir cations for how to use the gym equipment

place was very clean, pool was great also very clean

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

stool handle would stick and continue running morning coffee bar was pitiful

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

pretty grounds, pool area kept well water bottles in our room

pool not in service (mechanical issue)

location, cleanliness, quiet, fitness center was great!

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

lots of parking

google maps took us thru the taco bell parking lot and it was confusing

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

the hotel also has a great grill located within and a spa that we went to

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

the spa was amazing!

massage at posiedon spa was amazing

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

pool was chilly. no hot tub/spa

food selection at restaurant, my kids are so picky

gym and pool

our kids enjoyed the indoor pool

pretty annoying when traveling with small kids, good thing we had food with us

kids loved being able to watch netflix

breakfast was great

morning breakfast was not great

the kitchen area was great and if we had been staying more than 1 night we would have definitely made

had pool and hot tub

if you plan to use the pull out couch (like we did for our kids), reconsider

kitchen was nice

the breakfast buffet had lots of choices

ke we did for our kids), reconsider

great bed. we'll equipped kitchen

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

it is a beautiful condo with a pool and gym to work out.

an e mail that the pool was closed for maintenance since june- the day before our stay

would love to come back when the pool area is open

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

the gym and coffee shop are not operational

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

nice rooftop bar with fire pits which is nice on cool evenings

the laundry is nice but had to track down another guest who left their clothes in the dryer

com, but there was no mention of the pet fee or how much it is

very clean, great pool and fitness center, nice breakfast and close to downtown with a shuttle.

btw i think a pet fee of $ 30

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

-- the adjacent bar was lovely and the bartender rose was kind, attentive and accommodating

nice bar and courtyard and breakfast

the much-touted bar wasn't actually open any of the three nights we were there

it was pure delight to stay there and the breakfast buffet which was included in the price was delicious

breakfast was ok, nothing special

a good breakfast was included

i used their laundry facilities

pool was closed for maintenance, but even then they provided another hotel's pool that we could

the daily breakfast was very good

i didn't go to the pool but could see it as i walked to my room and it

there was a bar on site and they made food

indoor pool

liked the pool, patio and bar area.

the pool was amazing and i really liked the fact that capacity was enforced

i did do a load of laundry, $5 plus soap

also very loud with kids playing from open to close

ate in bar area

now room service time was good, burgers were over cooked and dried out way too expensive for over

we used room service several times and the food was absolutely amazing

loved that the adventure center with mountain biking, zip lines, a kids adventure park, and an obstacle course was next to the hotel and there were many paths to walk

breakfast was nice with plenty of seating and an overflow room as well

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

they also have laundry for guests, which came in clutch with an 18 month old

clean room, nice pool, good breakfast

great bed and pillows and nice pool area with excellent location and great parking.

glad there was a gym in the hotel

extremely clean and well-maintained, featuring a beautiful indoor pool and hot tub, and luxurious fireplace to enjoy outside

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

spa and fitness room

wonderful breakfast with with wide

the breakfast was nice and well stocked

clean, comfortable, nice breakfast

staff, quiet atmosphere, parking.

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

very clean,modern,quiet. we had great service and the best breakfast!

i really do miss the continential breakfast you served in the past

the breakfast could have been better by providing a waffle maker. and the location excellent.

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

the breakfast area was really nice and clean

breakfast is pretty pathetic unless you like cereal

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

the bar & check-in desk are combined together, so the bar never feels boring

location was perfect and staff was super helpful. the gym and pool were superb

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

location was perfect and staff was super helpful. the gym and pool were superb

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

location, pool table, balcony, pool, and pet friendly! loved it!!!

such an incredible, friendly staff! and i loved the gym.

parking on site an laundry very useful

kids screaming all day at the pool.

pool looked as if it may have needed to be cleaned .

location was ideal. view was panoramic. enjoyed the pool and fountains.

staff all were excellent: cleaning service staff,breakfast staff, & front desk staff who went out of their way recommending upon our request nearby

the pool's been closed for ages

outside could use a face lift, along with the pool area.

the breakfast

pool & pool area was clean and inviting

very clean room. comfortable bed. good breakfast and dining area.

we didn't like the fact that the pool and gym were in different building across the parking lot.

great clean room in a quiet area. nice to use the pool next door at glo, too!

there is no room service offerings but great access to amazing restaurants.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

great location helpful staff awesome bar area with live music tesla s to transport us around

online states a mini bar & room service

the fitness center was well equipped and the condition of the equipment was very good

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

love the room! love the gym! the pelotón bike is great!

nice pool and breakfast room

breakfast was good, staff very friendly

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent spread

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

breakfast baskets every morning, refrigerator packed with drinks, and optional snacks and alcohol

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

sofa bed for kids, like most hotels out there, was completely uncomfortable

they offered us water, and one complementary drink from the bar per night

the embassy suites by hilton always have the best breakfast.

great breakfast.

loved the divided two rooms to have kids separate on sleeper sofa

rooftop bar sunset was the icing on the cake

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

rooftop bar closed earlier than we would have liked for a weekend. small thing.

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

roof top bar on the ninth floor was excellent.

great value for the money, gym clean and well equipped

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

the pillows were terrible they reminded me of a sack of laundry

great gym

we found a cute bar nearby, had a drink and watched football

complimentary morning coffee bar in the hotel lobby

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

service in the bar was sketchy. understaffed.

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

i'm glad the gym was not busy otherwise the massage might have been interrupted

i like it nice and hot, so room service is never an option

the gym has pelaton bicycles

i could not order a glass of wine through room service but was told i could order a bottle

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

the room service was quick and fresh

we liked the room, restaurant, workout space, and pool.

a nice indoor pool, and a great rooftop bar with food options and a view of the mountains

it acts their room service, but they aren t interested or responsive to providing room service

my laundry was stolen from the dryer and nothing was offered to help

the kitchen, with two electric burners and big refrigerator and deep sink ideal

the man at the desk was very nice, but he was the person hired to do the laundry at night

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

a kitchen with a queen bed was the best

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

delicious breakfast

yummy room service & nice big shower

great location, clean and great breakfast.

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

location and having restaurant and bar in house.

the upstairs bar is fun and plentiful

however, the rooftop bar and lounge area were spectacular

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

it is convenient and we appreciated the laundry facility