the pool was very clean and the water was warm.

asked for a late check out when i booked

i didn't like that breakfast wasn't hot breakfast. just grab to go breakfast.

felt clean and safe. spacious room. good breakfast.

clean and spacy room, enjoyable shower indoor pool with controlled temperature, nice little gym with dumb bells and treadmill decent breakfast

breakfast was good, . just love the soft mattresses and how everything was very clean

appreciated the mountain views, above average continental breakfast, and complimentary refreshments throughout the day by the front desk

pool is tiny, but kids enjoyed that option

the hours for breakfast (and the pool) were perfect for me and the family to have an awesome morning before the drive home

cleanliness, friendly staff, and the breakfast

very friendly staff. room was very clean. loved the kitchenette.

warm caring staff, exceptional rooms with full size kitchen. great breakfast, super clean

the pool wasn’t very clean, had a film on top of water morning of 09/03/24.

the cleanliness, how friendly the staff was, the heated pool, and the tasty breakfast.

everyone was kind and helpful. the suite's kitchen was especially useful.

cleanliness, great breakfast!

the hotel and the room were very clean, bathroom still looked very new and breakfast was awesome considering it being covid times

staff was very friendly. great breakfast.

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

the pool was small. breakfast was fair .

could have been better breakfast

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

the breakfast

good location,clean rooms,breakfast

clean, smelt clean, quiet, adequate space, good breakfast, and friendly staff

is the lake and the pool

pool was extremely cold, wife was not able to get in it to enjoy

the food was beyond excellent and having such a wonderful buffet breakfast included in the room price was a great bonus

lake activities, walking trail, farm life, breakfast, pool.

i wish the eggs for breakfast would be made consistently with ghee butter instead of other inflammatory seed oils too

kitchen.

after booking there was a slight mix-up but i received a call and was given a king room with full kitchen at no extra charge

the kitchen was huge and very well stocked

the room was very clean and spacious with a full kitchen and cook wear

little kitchenette would be great for a multiple day stay

everything was wonderful. breakfast was hot and delicious!

breakfast was out of this world amazing!

the breakfast was delicious

the next morning breakfast was made to order

the breakfast was great. everything was fresh and from local vendors.

i needed an early check in and she worked it out for me

early check in

breakfast had the perfect foods to start the day

breakfast could have been a little better

then to top it off the breakfast was the best i have ever had at any hotel

the staff was so friendly and probably the best free breakfast ever

clean, neat, quiet, comfortable. everything was in good working order. excellent breakfast.

pool towels are wayyyy too small

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

just loud disrespectful guests allowing their kids to run the halls and slam the doors not the hotels fault

clean, quiet, exceptional staff, great selection for breakfast, well taken care of

the breakfast was incredible. the room was classy.

advertised free breakfast for this hotel- it is not included

being closed for breakfast, at least i believe it wasud83eudd14

no full breakfast...needed bacon, sausage, eggs...

continental breakfast wasn't open due to covid19 which i totally understand

didn't have a chance to try the breakfast since lobby is close for covid

nice staff, very clean, large rooms, excellent breakfast, very nice pool

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

the kitchen in the room had everything you could want

the breakfast was good value and a nice variety of foods

we loved the pool and fitness room

pet fee was cheap, 15$

don't know about the pool we didn't try it.

more variety on breakfast bar .same food 4 straight days.

outside pool area was locked up, but there was a lovely day where i wanted to just sit in a chair outside

we came in with two trucks and parked behind the motel

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

friendly, close, they did my laundry for a small fee

clean, quiet, good tv, paper in the am & a actual continental breakfast!

good breakfast with a really nice gym access only a few minutes from this location

breakfast was pretty slim, with waffles being the only fresh warm option

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

the kitchen was small and a/c did not work

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

you could see them from the pool deck and the restaurant area

the pool and hot tub were great

pool

very well kept , pretty rose bushes with a clean pool

the pool was wonderful and very clean

fast check-in and out. complimentary breakfast was very good and varied options.

free breakfast, so you cannot expect a lot, but what they offer will suffice for kids, and a nice added

there was a gym and a pool

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done or cleaning)

we did not have breakfast as we took the 4:30 shuttle to the airport

the pool area looked clean and though it's located right by the airport, the noise did not bother us

& i went down to use the pool facilities & found it crowded & full of unsupervised rowdy teenagers

pool was under maintenance

was very clean, breakfast was good

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

loved they opened the pool for us. it was nice and warm.

late check out

parking right outside the room, breakfast

needs a better breakfast selection is all.

good for more than one night, with a nice self serve breakfast

shuttle bus stops running at midnight but with a flight arriving at 23:50 it is impossible to catch

do better for breakfast with better selection.

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

booking online the room info stated mountain view, unfortunately our view was the parking lot

the hotel was clean. the breakfast was good. beds were comfortable. great value.

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

would like a cable machine in the gym

the breakfast was great but the stop time was inconvenient

breakfast was ok

pool area was as expected and everything was in working order

pool could have been better. leaves were falling in the water.

big bed, pool and good location.

it smelled horrible like an old sweaty gym sock

indoor pool and hot tub

timely and courteous airport shuttle

the bed was comfortable and the check in was easy with plenty of parking as you can expect from other hotels

it was horrible i didn't like that there was no continental breakfast for free

pool closes early (10:00 pm)

pool was dirty

comfortable beds,breakfast ,they accommodated us with a handicap room for my dad

it was all great. conf bed/rm, breakfast bar was awesome!

the shuttle service was great and on time

the breakfast had different offers each day. the room was very nice.

great breakfast choices

breakfast was good as well, and the staff was very accommodating and helpful

location by airport and shuttle, size of room, mattress, staff

more variety, hot breakfast.

nice breakfast (not free) and dinner options

they didn't serve breakfast

we've been to lots of hotels but this one really impressed the kids

the breakfast area was very nice but the menu layout and ordering process was confusing first thing in

airport shuttle was not on time for meeting morning flight, so had to take a taxi

pool wasn’t heated

the pool is private and refreshing

nice, secluded pool with a view of chimney rock as well

we love the peace and the pool lol we will always stay in one of the

if the pool was little bigger

also, no posted hours for the pool or directions

quiet space in the bar area to do business discussions

hotel, food, staff, room, pool, everything was perfect

the in room spa needs a step to make it easier to get into.

of course, it is recovering from the devastation from hurricane helene, so sadly, no spa or beach yet

room service came super early

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

access to spa was

dies you can get manis/pedis in there too), restaurant, winery, and bar

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

desk clerk, casey, and the breakfast manager (name

very clean rooms. friendly staff. good breakfast. great fair price.

very clean. good breakfast.

pet friendly hotel but some confusion about property accepting cats

large flat screen tv, good size pool that grandsons loved playing in with granddad, good little fitness center that grandsons enjoyed

our 1 bedroom cabin had a complete kitchen, a separate bedroom and a sofa bed (for our grandson)

the kitchen faucet was coming off and difficult to use

the view and the amenities! great full kitchen

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen had all staples, all you needed was the food

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen and bathroom were well equipped and very clean

full kitchen, jacuzzi hot tub, beautiful river views!

would ve liked a better quality and equipped exercise room / gym.

clean room, good breakfast and friendly staff.

the wifi was kind of spotty while in the room.

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn t transfer

on-site gym

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

the hotels fault, but the pool was closed and fitness center due to covid

like the free breakfast and it being self service. fitness room was good also.

there is a fitness area, conference room

great location. clean and friendly. breakfast included!!

also the gym and indoor pool were not available

pool not open

nice exercise room & pool, although we didn't use these

breakfast was not too good. we had expected a variety of items on the menu.

also had a room ready for a early check in

breakfast was ok

we loved the lobby bar area

the bartender was so friendly and smart

breakfast is good considering covid-19 period

renee, at the bar the night we were there, was so kind and friendly

clean, good breakfast, and good gym!

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

the breakfast had lots of choices and was well stocked, even at the end of breakfast time

off the highway, super comfy beds, easy check in, accommodated our late check out request easily, overall great

there were obnoxious kids jumping in and splashing in an already small pool

beautiful pool and great location off of highway

the fitness center was so far away and that you had to walk through the whole hotel to get to it

the breakfast was by far the best i have experienced at a hotel of this star level.

laundry facilities

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

breakfast was great and the location was good for us.

awesome gym

the breakfast was very good. everything was fresh and hot. loved it.

my kids however loved it

really good breakfast

breakfast and location

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

the breakfast and the fact that the hotel was quiet. gym was great too

wish it had a hot tub along with the swimming pool

breakfast was plentiful and good

facilities, incl the gym were really nice

indoor pool

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast, expand the menu

the bed, kitchen and bathroom were clean.

you need cash for the laundry and snack machines so take quarters with you

nice to have at least free weights (dumbbells) in the gym

the gym didn’t have much and it was a tad bit out of date.

early check in was great, allowed us the rest of the day to do what we wanted without having to

laundry facilities didn’t have detergent

fitness center closed

lots of parking

renovation,, parking, no bar, no vending machines

new, modern rooms. great breakfast. good parking and location.

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

pretty grounds, pool area kept well water bottles in our room

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

omelet bar was good

the pool

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

there is a pet fee though, but it was expected and cheaper that other hotels around

even with a room by the pool couldn’t hear a lot outside except for train that only seemed to run at nite:)

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

good breakfast, very friendly staff.

pet fee was reasonable and the included breakfast was absolutely delicious

room service! i had to pick up our food at the restaurant.

the view from the pool is beautiful

lovely but pet fee is exorbitant

the was a laundry and it was clean

i had my 3 grand kids with me and every day we had to go have breakfast out and spentatleast $30-40 everyday

they have a gym, business center for guest to use and a pool

the gym facility is nice and is equipped with all you need for a good workout

gym closed due to covid

the virus thing had the pool and the breakfast shut down

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

toilet was way too low and no bar to get down to it. other than that was perfect stay.

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

the gym was nice as well

has recreational area with pool table and games

the pool table was a hit with our family

wonderful breakfast too

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

breakfast was good and varied - i especially liked the oatmeal with blueberry jam

pretty annoying when traveling with small kids, good thing we had food with us

solid hotel if visiting biltmore with kids.

nice fitness center and indoor pool

very clean. the pool was very nice.

on site bar and great food

i like the modern style of the room and the hotel bar tender was very nice !!

excellent seating areas and service at bar and coffee!

nice communal pool area

i was very surprised too see the kitchen literally had everything you

if there would have been a small box of laundry detergent, that would have been extra great

i have to say, the server and chef at the azalea bar and kitchen(jennifer and john) were excellent with accomodating us with food options

the pool and gym room were beautiful

attention to detail at breakfast

the breakfast buffet had lots of choices

the pool size was disappointing, not really appropriate for lap swim

if you plan to use the pull out couch (like we did for our kids), reconsider

had pool and hot tub

best complimentary breakfast!! very generous. room was clean, well-appointed, very comfortable.

i loved the whirlpool tub in the room

also our room was next to the laundry so there was some noise

very nice people, room really nice, and the breakfast was great

although the pool wasn’t level with the highway, it was nearly bordering the highway with bushes for a divider

a very clean hotel, breakfast was perfect and what you would expect at a self serve breakfast, the staff was fantastic,

the hot breakfast was great

convenience, free breakfast, well appointed rooms

location no whirl pool

weren't stocked in the pool area in the evening hours

breakfast was excellent

indoor heated pool did not feel heated

really liked the full kitchen (fridge, microwave, dishwasher, sink, etc

breakfast was tasty, however, the highly processed nature of the food was not the best in my

the breakfast was delicious

we always love breakfast too

the pool was also closed during our stay, which was disappointing, especially for the kids

pool not open

the pool room has a very strong clorox smell.

lady at breakfast was super

the pool was perfect

the pool was clean, bright, and handicap accessible

the indoor pool.... the water temperature was ok but the air was to cold

their indoor pool being open from 6am-10pm was an added bonus

bar in the welcome area

the free ev charger was an additional amenity that was helpful & useful

the gym was

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

we didn't use their gym/workout area, but it appeared to be adequate

wish there was longer pool hours

breakfast needs to have more choices

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

we wish the hotel gym had more to work with. we had to buy a week pass from a local gym.

asheville downtown tunnel road, nc were excellent except the temperature of the swimming pool water

the gym was adequate but their universal machine needs maintenance

pool was pretty small only room for a handful of kids until it felt cramped

very clean,modern,quiet. we had great service and the best breakfast!

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

kids and myself loved pool and hot tub

kids and myself loved pool and hot tub

everything except breakfast.

recently remodeled room great breakfast close enough, but not expensive

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

had guest laundry and hair dryer in room for drying out gear

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

the pool was not open thursday or friday i would have loved a dip in the pool.

the rooms, the staff, the breakfast, the location… ideal

the breakfast was great. the room and the upgrades were a pleasant surprise

staff was very friendly and responsive to our requests, breakfast was good

excellent pool and gym

you can cook yourself if needed, they have laundry and even walk-in breakfast

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

the kitchen, with two electric burners and big refrigerator and deep sink ideal

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my wife cleaned it our selfs as the staff watched us do

kitchen was great to have.

the breakfast staff was also friendly and followed all covid safe protocols while serving breakfast

each morning the breakfast was great

i enjoyed having my own kitchen, if i wanted to cook

laundry room on-site

i was surprised with the kitchen

nice hotel, free laundry

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the kitchen in the room was amazing!!! also, the laundry facilities!

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the breakfast offered was

everything was perfect beds location and awesome staff free breakfast and wifi

fabulous breakfast r restaurant right down the street, cornerstone

rooms are nice, good breakfast options and coffee

breakfast was good and location was great

breakfast was really nice too with an excellent selection of pastries including a couple of gluten

breakfast was ok, nothing special

-- the adjacent bar was lovely and the bartender rose was kind, attentive and accommodating

amazing breakfast

the breakfast was a nice surprise, with wonderful, fresh savory pastries, fruit, and snacks to go

indoor outdoor pools are ones that my kids always love

breakfast was good and utensils were all individually wrapped with gloves provided

parking was a little weird and the first night we had to park in the lot they share with an outback

they have a pool and gym

room service and fulfilling special request

comfortable bed. nice gym, friendly and helpful staff. great amenities.

the bar & check-in desk are combined together, so the bar never feels boring

the lobby, the workout facility, the pool are all perfect

the lobby and bar area was inviting

a large workout room with large windows that look down on the street, an indoor swimming pool, a beautiful roof top deck with a great view of the mountains, late night dining options,

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

clean big comfy rooms rooftop bar and great location

nice rooftop bar with fire pits which is nice on cool evenings

pool was open but ice cold

such an incredible, friendly staff! and i loved the gym.

unfortunately during our stay the pool facilities were closed

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

no room service

the live music in the bar on thursday and friday was wonderful

i could never locate any ice machine, which requires call room service for everything at all hours

lobby bar is perfect place to relax and listen to great music

band wednesday and thursday night in the bar area was very entertaining

plenty of breakfast options, waffles, toast, bagels, bisquit sandwich (microvaveable) fruit, cereal, juices

everything else was great. clean and neat. good service, and breakfast with hit and cold food

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

breakfast was plentiful, hot and healthy

breakfast was good and there was a good variety.

the breakfast delivered to your door was an excellent touch

awesome breakfast

the view from the hotel roof bar was fun

we really enjoyed the game room and bar in the basement as well

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

even though their restaurant & bar were not

gym needs cables, trx or bands for back workouts

the gym has pelaton bicycles

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

the bar was fantastic along with the outside seating