great value for the money. really appreciate there not being an additional pet fee.

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

the laundry room was not clean, the stairwell was not clean

didn’t even attempt to clean room the week i stayed i had to go get clean laundry everyday

geri at the front desk and ceecee at the bar were tops

marble staircase, huge doors, brass elevator and a well curated bar and lobby

sunday. no restaurant service. did get bar snacks and drinks.

ceecee at the bar was so sweet and personable, giving us a history of the hotel

the rooftop bar has an amazing

breakfast

comfy beds clean room loved the pool and hot tub...

cleanliness, continental breakfast, ease of check in and check out

the pool was very nice

grab n go breakfast was good. location was convient to highways

in at night found my bathroom had been used wet towels opened soap cartons on the sink a used bar of soap on the counter

i like the fact that they had a bar and restaurant in the lobby

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

kids do eat free though

stopped late at this hotel expecting a restaurant and bar to be open around 9 pm

pool closed.

breakfast and fitness center was a good experience

i wish the indoor pool was opened

good pool and hot tub

the free breakfast was also pretty good

the kitchen sink and counter was wiped not clean

perfect highway adjacent accommodation. nice kitchen amenities in the room.

outside area, bar area, gym

breakfast good & prime location

the staff was exceptional and the breakfast was good

was very happy they had a pool

didnt get room i booked. pool wasnt open for a few days in beginning

there was a pool and the size of it

staff was friendly. the big guy worked on pool to get it clean.

no free breakfast

breakfast should be included.

did not have breakfast

that the pics show a pool and there isn't one anymore. it can be misleading.

first no room service menu in room

convivence and the kitchen

the mini kitchen in the room

the kitchen

surprised it had a full kitchen

free breakfast was lacking a little compared to other places but for what we needed it was decent

kitchenette was awesome

wish breakfast started earlier

nice laundry machines for $2

loved having a kitchen in the room

location breakfast help desk all the workers were very friendly

we did not have breakfast at your property.

the room was very clean, breakfast service and choice was great

breakfast was great. service was awesome very friendly staff.

breakfast was amazing

it was clean and comfortable. passed on breakfast, it was pathetic

i didn't eat the breakfast. but the location was near a nice restaurant that we ate at.

i did not eat breakfast

breakfast options were minimal.

breakfast wast of time

) room location: right next to the laundry facilities which ran just about non-stop all night and day (may have stopped around 1am but

i had to put my clothes in a laundry white bag and place them in my truck all the

the hallway had dirty laundry and half eaten pizza left on a table by the elevator

beds very comfortable and no bedbugs (i checked), new carpet throughout hotel, nice indoor pool and hot tub open until midnight, refridgerator and microwave in room

i only wish i would have gotten a chance to take advantage of the gym they had but i was in a rush

random people walking off the street and swimming in the pool.

staff, room and amenities, and breakfast were great

t the pool and at the breakfast place in the morning) it s so unsafe

breakfast was amazing

seems that there is non guests everywhere

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

pool was dirty

was soft and room was clean everybody was friendly and breakfast was good my grand kids love the pool

there wasn't nothing to dislike besides the pool not being open

everything was fine we can try the pool because it was raining besides that everything was good

pool not heated

breakfast selection could’ve been better but did taste very good!

specifically they let us eat breakfast in peace without anybody screeching at us about wearing masks

kitchen goods were not fully stocked with only one wine glass

breakfast needs to be stepped up but if it means increase in room rate we are fine

location lovely but breakfast no breakfast meat could step it up a little and eggs cold

breakfast was great. rooms were wonderful.

hot breakfast with fresh fruit, yogurt, home fries and omelet

pool was open and clean

continental breakfast was very good

the breakfast and location

away when i called them that i needed a set of sheets because our little one got sick and the breakfast was very good a very friendly

the breakfast ended at 9:30.

i didn't like everything was great would definitely give referrals to stay breakfast was good and very clean and

breakfast was excellent with lots to choose from

laundry on third floor needed repairs in room. beds to high

clean room and comfortable bed. good breakfast.

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

wish breakfast was until 10am

the breakfast was great too

breakfast was yummy

i liked the laundry facility and food cupboard they have available for folks to use

location free laundry

beds were extra comfortable and the kitchen was perfect

plus the staff were very friendly and professional, the whole property spotless, and the laundry was my kind of

doing laundry was free.

free breakfast wasn’t the best i have ever seen but it was good non the less

i enjoyed the gym

to be lifted to shut properly due to a loose hinge, but the room was very clean and there was a gym just down the hall from my room on the second floor, which was nice for an early morning

friendly staff good breakfast comfortable beds good wifi clean and safe .

confort of room and breakfast.

just a basic room. wifi isn't the best. the tv on had 5 chanels

also, free breakfast was advertised and there was none when i left at

everything. no blankets, no breakfast, no pool, filthy.

the wifi sucks the tv's dont work

dogs allow everywhere including pool

breakfast over too early so don't know about it.

breakfast was ok - nothing special.

great breakfast food.

the pool was refreshing

breakfast was very mid

breakfast was great staff very friendly & hospitable!!

staff breakfast

the first hotel that i could have a good breakfast at since covid times.

like that spanish worker who was in charge at breakfast, she did her job happily and greeted everyone who came in for breakfast with a smile

place was very clean, comfortable and breakfast was good.

breakfast was good, needed a little impovement with variety

pool closed no breakfast, covid19

am very disappointed, right now i' m at hampton inn not holiday inn where i reserved a room with kitchenette that costed also more than a standard room

the pool was cold

us in was doing like 5 jobs, checking people in, help with luggage, managing birthday party kids, replenishing coffee, taking out trash,

the hot breakfast

wonderful staff, convenient first floor room, comfortable room, nice breakfast.

and helpful, room was clean w great lighting and plenty of towels, beds were comfortable, breakfast to go was thoughtful and tasty

-gym wasn’t available -the first room smelled like smoke and we weren’t reimbursed the

hot breakfast in the morning was all that we needed

price, pool, close to express way, easy access to room,quite,

pool and smoking room

pool needs to be cleaned and a new filter added

clean, the air worked fine, the refrigerator worked well enough to keep our stuff cold, and the pool was exceptional

the pool was a nice bonus and the location of the hotel was great

bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

room is like a small apartment — well set-up kitchen as well as comfortable bed and sitting area, and desk to work at

so clean, great gym, complimentary laundry

breakfast was great and the dining room never was crowded

they did not have hot breakfast but had an amazing cold breakfast you could pick from which did include a breakfast

nice small kitchen with a 2 burner cook top and a full refrigerator with your own ice maker

super friendly staff, great breakfast options.

roach in the kitchen

were not able to serve reg breakfast and bar was closed

however, it was closed as well as the pool

the pool area was clean.

the breakfast was great, they had great customer service, and the room was so clean and big enough for

the breakfast was amazing

breakfast was better than most we have had at similar types of hotels

spa with sauna is listed in hotel amenities, which is not true

good location off i95. room clean and comfortable. good breakfast. staff friendly.

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

was no breakfast served

was a slim gap between the carpet /tile leading into the the kitchen where someone wearing high heels could possibly trip

struggled a lot with the key cards, and room was noisy due to being by the pool pump.

liked that the kitchen was available and that there was plenty of room in the room itself so we didn’t feel like

of space and complete kitchen with large fridge, utensils , plates and pots and pans

everything pool hot tub and very clean staff very friendly

parking lot was well lit. pool was clean.

pool

i also didn't like how the website still has check's for pool and fitness

i booked a room for the night so my daughter could enjoy their indoor pool for her birthday

looking forward to using pool

breakfast was good , rooms very nice

loved everything about the room it was spacious and clean just that they need more breakfast to guests

i didn't eat the breakfast. my kids and fiance did and they really enjoyed it.

breakfast

the staff is really friendly. the breakfast was good and a great location

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only thing i can think they was upset because i had to call 911 because my 1 year old

when you have tired small kids going to your room faster to rest with them helps

breakfast pancake machine was awesome

clean and free breakfast

better than average breakfast. very clean rooms.

the pool

there was a nice big pool and i liked how tv room in the lobby felt kind of inviting

first room given was a king but no kitchenette

beds are comfortable, its quiet, outdoor pool, good location.

it is surrounded by places to eat an pool was clean

i did free breakfast, but i heard great things about it

didn't see any umbrellas at the pool

due to covid-19 no breakfast was served.

breakfast ended at 9:00 a.m.

the pool was

the breakfast was great!

everything.the staff. the room. the breakfast. people were very friendly.

no laundry bag

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

breakfast can be much better in the box.

breakfast was a little less than expected

breakfast okay, but no eggs

needed extra blankets and were told no because the laundry was closed

advertised breakfast, but no breakfast

they also has laundry and that was so helpful

there were gluten free muffins included at breakfast- that made my day

the pet fee was 75

comfortable room, quiet, great staff, great breakfast!

i wish there were turkey sausage options for breakfast vs. just pork.

front desk personalities were great!!! room was clean good breakfast selection

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i went to front

it is nonsmoking and no pets; it has an in-room safe and fridge; breakfast great

would be nice to have packaged utensils, extra towels in the room since no laundry service was provided during the stay due to

front desk clerk was kind . the room was perfect and the morning breakfast was very good.

the laundry was really helpful

no breakfast

breakfast was ok, just coffee, milk, cereal, dennish and bread

the breakfast was good

breakfast hours could be longer.

breakfast could have been better no meat and the waffles stuck had no spray for the waffle iron

hot breakfast with variety of foods to choose from, clean property and grounds, clean rooms, friendly

breakfast and the staff were really helpful going out of their way to help me when my key cards

excellent breakfast, love the bar/hangout area

breakfast was really good. the staff was excellent as well.

try the breakfast, but everything was great

stay was great. staff was very friendly. breakfast choices was amazing.

the staff, the room, the breakfast, and most of all it was clean. thank you

room and breakfast where very good.

everything was nice. good breakfast. desk clerk was cute

the room was nice. breakfast was good. staff was pleasant.

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

clean, well located, quiet, great breakfast, excellent value.

a bit older. well worn. wasn’t expecting $40 extra pet fee.

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

cleanliness and breakfast

the continental breakfast was decent

very good and healthy breakfast choices

didn't have breakfast but the location was excellent

distance to the needed amenities such as food laundry and stores

what's the point of having a laundry room if detergent isn't sold on premises?

breakfast

they also offer a simple breakfast

breakfast was minimal

the only benefit was i could park my tractor trailer.

breakfast!!!

they should have hot breakfast

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

at blue or something and a broken mason jar was under kids bed

no pet fee

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

would not allow my kids who are teenagers out of the room without a parent with them

not ideal to walk past with two little kids

no enjoy your stay, instruction about the room location, parking or the elevator

loved that they had a pool available for my son to enjoy after a very long car ride.

there was also a nice gym in the hotel

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer service efforts

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

breakfast was mediocre

the breakfast was ok, and the location was great.

the breakfast were extremely pleasant and professional

good breakfast, nice clean rooms!

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

it was closer to the highway. it had a gym and laundry area.

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

unexpected free coffee. room was set up with complete kitchen.

great room with a sweet kitchen area.

the breakfast was a plus

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

a clean laundry area

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the hallway

breakfast was often missing items that took forever to refill. the coffee was great though!

free morning breakfast was not so great

i did not require breakfast.

their breakfast was good, waffles and toast/bagels, coffee/juice and yogurts and some fruit

spa tub, cleanliness everywhere, netflix!

no milk available to eat cereal that they provided for breakfast.

the breakfast was awesome. there were so many selections.

no complaints. staff was good, good breakfast, and clean room.

breakfast was not provided

the property had breakfast it was very clean and in a great location

the best part of all was the effort made for us to have breakfast as promised and generous

the breakfast meet my expectations and staff was excellent and friendly.

breakfast was delightful

good choices for breakfast, friendly staff.

breakfast guy was amazing

the breakfast was delicious and there were many kinds of food

ran out of breakfast supplies by 9am. customers not following no smoking policy.

no breakfast

breakfast

breakfast but continue to advertise they have one

was no breakfast and the view from our room was a parking lot

room to park a big truck

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

no pet fee for one dog, gentle staff, clean room, spacious room.

location was fine enough space park work truck

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

the location and the free shuttle to the hotel and the shopping center across the hotel .

gave me free parking for the room inconvenience, but meh

t feel secure parking around the back were more lighting is definitely needed

didn't like that i was informed at checkin that extended parking was no longer free, and that i would be charged a flat rate of $15

breakfast had turkey sausage, a suprise, that i enjoyed

the breakfast was well presented and delicious

the staff, the location, the free breakfast, cleanness of room.

the cleanliness, location and breakfast.

excellent free breakfast buffet

clean and neat laundry room

need more clean the tube had a lot short hair it was nasty and they offer breakfast but it was only coffee and oatmeal basycly details clean

more options for breakfast but it’s still was great also someone left dominos food in the microwave it just

nice to have a laundry room, refrigerator and a microwave

the kitchenette was amazing since i prefer cooking over ordering

bar tender at the bar operational manager was the best he understood we were there for

pool area is a little blah

the staff, the breakfast and the room we was in was very spacious. also the gym was great !

equipment was very old and outdated in gym area

the pool was down for repairs

we were surprised it had a kitchenette with all conveniences including a dishwasher

room very clean kitchen in all suites. we love it.

trees surrounding the property. free laundry. good location.

the gym was closed and they did not have breakfast

the laundry room also had some issues

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

shuttle driver was extremely unprofessional

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

the cleanest of the room was excellent and not to mention the breakfast was so delicious

very clean, modern, awesome breakfast!

other than we miss the waffle maker and hope it returns after their remodel (this will limit the breakfast options for at least three months this year -2025)

no pool or breakfast as a result of covid.

breakfast stayed fully stocked

staff, amenities, cleanliness, breakfast

great breakfast and gym

because of an indoor pool however found out pool wasn’t heated and water was cold

everything was cool.i like the pool and breakfast.

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

valley parking only the bar wasn't very cozy

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar across the street was too noisy.

the hotel is located next to a large bar and the music is concert-level loud

i used the gym it’s clean and well maintained with towels and water

was friendly and accommodating and remembered you when you walked through the lobby or went for breakfast in the morning or took the shuttle to each historic area

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

didn t enforce masking in gym

really wasn't anything except they aren't offering room service due to covid - so that was understandable

the room service was prompt, and delicious

great water pressure and heat, exceptionally friendly staff, great view from room, loved heated pool and pool hours, high quality tv, complimentary drink cards from the

dining and bar area

we were disappointed there was no bar or restaurant

room service was horrible

the last couple of months and this was the only hotel we have come across that still didn t do room service

bed was very comfortable. room service was exceptional

day room service

pool was super cold but still able to swim in it.

also, they were able to give us a late check out upon request

neither were their kids running around at the restaurant or in the elevator

also, there were a lot of kids in the pool that we’re not being supervised and there was no lifeguard on staff

the shuttle was very

there was a nice refrigerator with a kitchenette

wish they had a discounted breakfast, esp if you stay several nights.

location- nice suites! kitchen area- work area! kind employees at front desk and doors

the laundry/ice area on the second floor smelled like urine.

also advertised breakfast until 10:30 but when we arrived at 10:10 was told the kitchen closed in 4 minutes

in kitchen was smelly

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

the kitchenette was everything. the staff was lovely.

excellent complimentary breakfast spread in the morning!

the view and breakfast was good.

breakfast was wonderful and the front desk staff were amazing!

the roof top bar was really nice but the drinks were twice as much as what we paid for in the fancy restaurant

had everything we needed, they were quiet, there was a discount for two restaurant offered, a gym etc

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling