free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

the pool wasn't clean. so we couldn't swim.

the kitchen light fixture only had one light bulb working and was about ready to fall off the ceiling

the room was nice and clean! the bed was so comfortable! we enjoyed the breakfast choices!

breakfast was good and hot.

outdated, no supplies in kitchenette

pool was great

staff, room and amenities, and breakfast were great

t the pool and at the breakfast place in the morning) it s so unsafe

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

pool was closed no breakfast

breakfast was delicious. hotel very clean . staff excellent.

breakfast delicious and attendant was nice

laundry on third floor needed repairs in room. beds to high

i didn't like everything was great would definitely give referrals to stay breakfast was good and very clean and

breakfast..

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

the breakfast was great too

clean room and comfortable bed. good breakfast.

only issue was breakfast

the cleanliness of the overall facility, fitness center had new equipment.

hot breakfast

only low point would be the breakfast

breakfast offered was not good

i liked the kitchen and space in rooms

the kitchen and cleanliness

good breakfast.. staff was so helpful.

very clean , nice breakfast assortment

breakfast was great. service was awesome very friendly staff.

we did not have breakfast at your property.

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

laundry machines need to be fixed

lack of gym equipment ,

the pool and gym are closed due to covid

breakfast was okay

fitness center however front desk said there was a gym across the street that would let us use as

breakfast wast of time

not much to offer for breakfast, but adequate.

i didn't eat the breakfast. but the location was near a nice restaurant that we ate at.

didn’t eat breakfast

breakfast options were minimal.

there was a pool and the size of it

didnt get room i booked. pool wasnt open for a few days in beginning

staff was friendly. the big guy worked on pool to get it clean.

was very happy they had a pool

surprised it had a full kitchen

convivence and the kitchen

the kitchen

the mini kitchen in the room

loved having a kitchen in the room

our own cookware as they charge extra for pans, plates and utensils, even though their is a kitchenette for cooking

the breakfast was great but it could be even excellent if added boil

kitchenette has no coffee maker. not crazy about the floors.

they didn't have breakfast just some breakfast bars

kids do eat free though

in at night found my bathroom had been used wet towels opened soap cartons on the sink a used bar of soap on the counter

i liked the hotel as a whole, the bar (and heather the bartender) were great.

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

the manager or whomever thought we were having a party because it was me and 4 kids and my other family with there kids

location and pet friendly, spacious rooms - small kitchenette was perfect

pleasant, professional staff; breakfast was

breakfast in the mornings was very delicious i really enjoyed my stay and when i am in the state of

outside area, bar area, gym

outside area, bar area, gym

breakfast was great - very fresh and plenty to choose from; waffles, cereals, sausage, biscuits,

all the amenities would want plus a free breakfast

that the pool was closed but still had a good time

fact that they took out the pool and jacuzzi

pool, hot tub and lake to watch birds

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside made my life super easy didn't have to look for laundry place will definitely come

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

great value for the money. really appreciate there not being an additional pet fee.

didn’t even attempt to clean room the week i stayed i had to go get clean laundry everyday

cleanliness, continental breakfast, ease of check in and check out

breakfast was good and pool was nice. staff very friendly and helpful. great location off i-95.

sauna and pool didn't have adequate chlorine

the pool room is hot but once you jumó in the water feels great.

children wanted to get in the pool

pool and spa were great, food is good , room was great.

room service was great just to much to bring it to the room 40 % just to deliver little to

the breakfast should be free considering the price.

love the breakfast here

room service

breakfast was good

place was very clean, comfortable and breakfast was good.

staff breakfast

breakfast was good

like that spanish worker who was in charge at breakfast, she did her job happily and greeted everyone who came in for breakfast with a smile

we loved our room, and the breakfast was delicious - especially the cinnabons

rooms. coffee facilities in general gym was nice. pool ok

we booked a queen suite so we would have enough beds for us and the kids

us in was doing like 5 jobs, checking people in, help with luggage, managing birthday party kids, replenishing coffee, taking out trash,

excellent location. great breakfast.

the pool was very cloudy and we went to breakfast an hour before closing and there was no scrambled

breakfast was good, always hit the spot

breakfast was ok - nothing special.

great breakfast food.

clean and fresh rooms! great breakfast! friendly stuff! looks like they renovated recently.

marble staircase, huge doors, brass elevator and a well curated bar and lobby

sunday. no restaurant service. did get bar snacks and drinks.

geri at the front desk and ceecee at the bar were tops

ceecee at the bar was so sweet and personable, giving us a history of the hotel

the lobby christmas decorations were gorgeous very inviting bar and restaurant we had a wonderful dinner there with friends

friendly staff, clean room , nice breakfast

hot breakfast in the morning was all that we needed

we did not eat breakfast. location was great.

and helpful, room was clean w great lighting and plenty of towels, beds were comfortable, breakfast to go was thoughtful and tasty

nice hotel with friendly staff and a decent breakfast.

bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

breakfast could have been better..

clean, the air worked fine, the refrigerator worked well enough to keep our stuff cold, and the pool was exceptional

pool needs to be cleaned and a new filter added

the pool

breakfast is the bare minimum (bagel, toast, juice, yogart, oatmeal, muffins, cereal, coffee) but

very very clean , good staff and good breakfast for covid.

very clean; convenient to the highway; breakfast was a bonus; reasonable price for the area.

staff was slow in adding additional food in breakfast area, i

breakfast was great. server did a great job in both suppling food & cleaning up the facility.

to be lifted to shut properly due to a loose hinge, but the room was very clean and there was a gym just down the hall from my room on the second floor, which was nice for an early morning

it was a bit stuffy in the laundry room.

doing laundry was free.

the gym needs some attention. elliptical in bad shape and cable machine didn't work properly.

kitchen with two burner stove, pots and pans, dish washer, utensils, microwave and full size

pet fee was excessive at $45 & there was an extremely small area for walking dogs

just a basic room. wifi isn't the best. the tv on had 5 chanels

dogs allow everywhere including pool

the pool was very nice

the outlits were shorting out, the wifi would not work, the tv was broken, the bathroom flooded.

concerning the swimming pool, we were having a good time in it, but after 15 minutes a crowd of other guests came and threw

pool didn’t have a bathroom, so had to walk near lobby dripping water on the floor

excellent breakfast.

breakfast was good nice location area nice and clean food kept covered i enjoyed the food very

the free breakfast was above and beyond also

clean, great hot breakfast, helpful staff, and great location

didn’t take advantage of breakfast or the bar but i’m sure it’s a solid value

the breakfast was better than most

were not able to serve reg breakfast and bar was closed

bar service, coffees tea, juices

the breakfast was amazing

room is like a small apartment — well set-up kitchen as well as comfortable bed and sitting area, and desk to work at

so clean, great gym, complimentary laundry

rooms are big beds are comfy workers are friendly breakfast is great! very clean too!

pool noise was real late

staff,clean,free cookies all day,comfortable beds,good breakfast, pool,microwave and fridge, alot of

hot breakfast with fresh fruit, yogurt, home fries and omelet

no ice on 1st floor, no indoor pool

super friendly staff, great breakfast options.

paid over $400 for 3 nights and couldn’t use pool, gym, or dining facilities

no complaints at all be happy when breakfast returns to normal

beds were comfy, full size kitchen

the kitchen area

good location off i95. room clean and comfortable. good breakfast. staff friendly.

due to the circumstances breakfast was fine

staff was great they were very helpful with everything from the checking in process to getting breakfast

order the spa suite and paid extra , no spa suite available

bed and breakfast

i didn't eat the breakfast. my kids and fiance did and they really enjoyed it.

that the breakfast only lasted until 9:30

breakfast was good , rooms very nice

only a couple things no breakfast and the fact that you can only come in one door.

the staff is really friendly. the breakfast was good and a great location

i also didn't like how the website still has check's for pool and fitness

the starbucks in the lobby was closed, the pool was closed and no breakfast.

parking lot was well lit. pool was clean.

pool was definitely smaller than i was expecting

looking forward to using pool

woman in the breakfast room was a real sweetheart

the breakfast was very good

didn't think pool looked clean. but did see someone cleaning the next day when we were leaving

by the pool area once you go and leave the pool there is employees there at the doors smoking and with

pool was nice

breakfast was good! had a good night sleep as well!

the breakfast was very good with a decent variety and the staff kept the

breakfast can be much better in the box.

no laundry bag

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

the kitchen ett was nice but not needed coffee pot was a plus the main entrance area it was nice

beds are comfortable, its quiet, outdoor pool, good location.

swimming pool. staff were nice and accommodating.

there was a nice big pool and i liked how tv room in the lobby felt kind of inviting

the room was very spacious especially with the kitchenette. the bed was amazing.

missed breakfast but it's usually okay location perfect area

this location does not serve breakfast

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only thing i can think they was upset because i had to call 911 because my 1 year old

spacious room, clean, comfortable bed, minimal breakfast, but still would book again and without a doubt recommended

breads and cereals for breakfast

the bed was super comfy and the breakfast was great!

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have been very disappointed

the pet fee was 75

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

i didn’t like the $75 pet fee for a 10 lb dog which made no mess.

stay was great. staff was very friendly. breakfast choices was amazing.

pool, breakfast, nice and friendly staff.

gym equipment was old

the breakfast selection could have been better

pool was open but hot tub spa was broken and unavailable

the children were excited knowing that the pool opened at 6:00am

breakfast was a little less than expected

loved having my breakfast by the pool:)

they also has laundry and that was so helpful

advertised breakfast, but no breakfast

needed extra blankets and were told no because the laundry was closed

big rooms, nice gym

breakfast and the staff were really helpful going out of their way to help me when my key cards

im not really a breakfast type person outside of the home, however it was good to stop by in the am to get some

try the breakfast, but everything was great

the breakfast is a great bargain

two weeks ago… they could come down a little on prices for the room features and really limited breakfast but everything else is

the waffle iron for breakfast was a nice touch.

breakfast was ok, just coffee, milk, cereal, dennish and bread

no breakfast

no breakfast

clean, well located, quiet, great breakfast, excellent value.

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

nice staff and best service we received. excellent location and good breakfast too

we didn’t stay for breakfast

location, close to restaurants and gas stations. great breakfast and coffee

microwave and fridge. also liked the laundry room.

everything was nice. good breakfast. desk clerk was cute

the staff, the room, the breakfast, and most of all it was clean. thank you

excellent selection on the free breakfast daily

my kids loved the bacon for breakfast

very good and healthy breakfast choices

didn't have breakfast but the location was excellent

distance to the needed amenities such as food laundry and stores

what's the point of having a laundry room if detergent isn't sold on premises?

breakfast

they also offer a simple breakfast

breakfast was minimal

the only benefit was i could park my tractor trailer.

breakfast!!!

they should have hot breakfast

quiet,clean, continental breakfast,right off highway

the breakfast was also fresh and really good

great gym, breakfast had great options

was wonderful, the staff was excellent, the hotel was very clean and the breakfast was great

the bedding had a light fresh smell of laundry detergent , towels were perfectly white and large, bathroom had large pump dispensers on

limited parking

it was clean, comfortable, great bed, delicious breakfast

free breakfast did not expect it

breakfast area was low on everything. not well stocked or maintained by the hostess.

the wifi and the comfortable bed

bad place do not go if you travel with family and kids nasty place do not waste your money

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

no pet fee

the pet fee was free.

suggestion is maybe start breakfast at 6am as most travelers want to beat the morning traffic while traveling

clean, easy access. restaurant and bar at hotel

it has ev chargers in the parking

easy to bet too off the highway & room service available if needed. nice workout room & pool

exhaust removing humidity and odors, new room door, new upgraded hallways, and a huge varied hot breakfast that my high school soccer player grandson devoured

breakfast was mediocre

the breakfast were extremely pleasant and professional

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

breakfast wasn't ready at 6:00am. like advertised.

the ladies working the breakfast the lady from australia at the front desk were great!

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

the kitchen had everything needed for extended stays.

kitchen came fully stocked with dishes/pots/pans/coffee maker

the room was very spacious; the kitchen was a huge plus!

free laundry room was a life savers

the gym open all night

polite staff clean facilities and a lovely free breakfast

rooms, easy access to i95 and a satisfying breakfast overseen by miss frances who made sure selections were full, tables clean and guests

they offered breakfast and for the price it was a large selection

the breakfast provided was the perfect start to our day, and we’re definitely using sleep inn &

no breakfast

ran out of breakfast supplies by 9am. customers not following no smoking policy.

breakfast

was no breakfast and the view from our room was a parking lot

they breakfast room getting repaired so all all it was very satisfying

very clean and had kitchen facilities

we were surprised it had a kitchenette with all conveniences including a dishwasher

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

the on-site laundry room is a great

no breakfast, no wine glasses in kitchenette

room service

were happy with the outside appearance and ample parking

picked a hotel with a pool so the kids could have fun before our flight home but pool hours were very limited,there was no hot tub or

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

we utilized the shuttle to the airport and that was so helpful for us

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

shuttle driver was extremely unprofessional

and shuttle were great

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

close to good restaurant and shopping. have airport shuttle . staff very helpful

the pool was under renovation

temp in shower no bar as advertised old worn down hotel, certainly not “very good” 8

carpet in room had some major stains, made to order drinks at the bar would have been amazing vs box drinks

the breakfast was very good

it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

great breakfast options included. very friendly staff.

breakfast was good and location great.

location. bar (excellent service by gary).

nice gym

directions to the hotel even though they used gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you had to pay

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

valley parking only the bar wasn't very cozy

lobby offers convenient breakfast and had a nice bar area

they did comp us two drinks a piece from the bar and reduced our rate by $60

pool was great

we had a lovely delicious dinner at the bar and an excellent breakfast the following morning

amazing pool that was clean and bright. great beds too.

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

safe,downtown, no hassle, room service,

valet

location, beautifully remodeled, excellent bar and dinner

many of the services, such as room service and restaurant/bar, that differentiate this location from other more economical

day room service

the restaurant and bar are still closed due to covid, which isn't too surprising.

room to park a big truck

no pet fee for one dog, gentle staff, clean room, spacious room.

location was fine enough space park work truck

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

laundry should definitely offer the contactless option to pay for the service (now it’s coins

was the road construction and as to the hotel, it would have been nice to have had a small bar in the evening offering appetizers

breakfast offerings

have breakfast

big deal here but the bar could have been open later

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

excellent complimentary breakfast spread in the morning!

liked the breakfast, the quite environment, the parking was great, the area was great for its central

the room was stocked with all the little necessities you would need in the bathroom and kitchen

kitchen could have used a few more utensils.

room service was delivered in a plastic bag

neither were their kids running around at the restaurant or in the elevator

room service was quick, and the food was delicious and hot

also, there were a lot of kids in the pool that we re not being supervised and there was no lifeguard on staff

just perfect to fit family with two small kids

the view and breakfast was good.

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

the bar on top floor was awesome, plenty of room & seating

the location was great nice and quiet the breakfast was good everything was perfect

hallway to the gym was filled with debris

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed--games, snacks, etc

the room was small but well equipped. the bar staff were so friendly and exceptional.

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

coffee or tea in room, and coffee only available at the bar in the morning, per bartender

some of staff in bar area rude to forward

also, there was no directory to the hotel in our room, no room service menu, nothing

and did not have room service

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

room was great! beds were comfortable and pool/spa and fitness area was over the top.

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

ask for a late check out and was told no

enjoyed the breakfast was great

huge room, nice staff, free breakfast, easy city parking

friendly staff, great service.. good breakfast.

only 1 small bar of soap to be used for both hand washing and shower

ere room was next to mine)

were on the floor with a team of young kids

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges