pool and hottub, the grill and the breakfast buffet were amazing

pet friendly, clean and spacious room, friendly staff. the breakfast buffet was good

breakfast didn’t have a lot of options

excellent breakfast.

was a slim gap between the carpet /tile leading into the the kitchen where someone wearing high heels could possibly trip

swiming pool was unclean

room is spacious and breakfast is good! price is affordable.

cheerful and friendly staff i like having the extra large room with sectional couch living room pool was nice to swim in with pool towels available nice comfortable lobby

there was no restaurant, bar, pool was not being maintained so we could not swim

great bar now and good food selections which is new but we didn’t get to eat cause we were down for a

room is like a small apartment — well set-up kitchen as well as comfortable bed and sitting area, and desk to work at

so clean, great gym, complimentary laundry

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to close

super clean. staff super nice, nice breakfast. love the room.

only issue was breakfast

clean room and comfortable bed. good breakfast.

breakfast was yummy

breakfast offered was not good

full kitchen may be beneficial for some people, but it wasn't important for me

specifically they let us eat breakfast in peace without anybody screeching at us about wearing masks

the kitchen and cleanliness

room was extremely nice, the bed was comfortable and the kitchen saved me money from having to eat fast food or eat out the whole of my stay

loved the breakfast best location to have breakfast at

breakfast was excellent with lots to choose from

laundry on third floor needed repairs in room. beds to high

breakfast..

on my room key holder…the room number didn’t exist lol…a wonderful staff member in the laundry room and her boss generously helped me and figured out the correct room number for me as i

that the breakfast only lasted until 9:30

breakfast was good , rooms very nice

the staff is really friendly. the breakfast was good and a great location

breakfast selection was very poor

back to having real breakfast!

due to the circumstances breakfast was fine

the breakfast was ok

was no breakfast served

comfy and relaxing had a free breakfast

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

breakfast just ok.

we had full kitchen. if i had known that i would brought something to cook.

the lady who runs the kitchen is lovely and helpful

super friendly staff, great breakfast options.

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

i loved the pool and the rooms are great for the price

so the give me a room in front of pool had to walk all around to get to room

didn t have breakfast due to working night shift

there was no breakfast and the occasional roach was visible upstairs was worse than downstairs.

didn t serve breakfast, that was false advertisement

very clean; convenient to the highway; breakfast was a bonus; reasonable price for the area.

free breakfast wasn’t the best i have ever seen but it was good non the less

breakfast was great. server did a great job in both suppling food & cleaning up the facility.

breakfast included in the price

staff was slow in adding additional food in breakfast area, i

pool

the starbucks in the lobby was closed, the pool was closed and no breakfast.

looking forward to using pool

i booked a room for the night so my daughter could enjoy their indoor pool for her birthday

called ahead for booking to see if the pool was open and available and was told yes

pool was nice

breakfast staff went over and above, as did check-in folks

due to covid-19 no breakfast was served.

didn't see any umbrellas at the pool

was great especially breakfast

also there is a gym and laundry room

location free laundry

i liked the laundry facility and food cupboard they have available for folks to use

the gym was too small

pet fee was excessive at $45 & there was an extremely small area for walking dogs

everything was fine we can try the pool because it was raining besides that everything was good

and we had driven 12 hours straight, so he paid half of the daily rate extra for early arrival/late departure

after a very long 13 hour drive i was greeted by a smile, quickly checked in and told about breakfast

was put into another room and as soon as we turned on the lights in the kitchen, roach were all over the walls

room was spacious and even had a kitchen.

breakfast can be much better in the box.

no laundry bag

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

the breakfast was very good with a decent variety and the staff kept the

the breakfast was great!

seems that there is non guests everywhere

pool was closed no breakfast

the staff running the breakfast were terrific.

breakfast was amazing

very clean, staff was so helpful and friendly breakfast very good, many choices

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

stay was great. staff was very friendly. breakfast choices was amazing.

and attentive staff, comfortable beds, continental breakfast had something for my family

i didn't like was the fact that until after i checked out i was charged a $75 pet fee

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have been very disappointed

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

friendly,clean, and breakfast in the morning.

big rooms, nice gym

access from highway, friendly staff, excellent breakfast

eat breakfast i was resting

breakfast was good

im not really a breakfast type person outside of the home, however it was good to stop by in the am to get some

and we had kitchen with full normal sz frig, microwave, stove kitchen has dishes, pots/pans

room was very clean, cold clean fridge, access to i-95 was great,small kitchen saved money from eating out

the kitchen ett was nice but not needed coffee pot was a plus the main entrance area it was nice

spacious room, clean bedding, kitchenette and tv

unfriendly, people always in the hallway talking on cell phones, during warm weather guests near pool area were extremely loud into wee hours of the morning

the breakfast selection could have been better

breakfast counter was a little messy by the time we ate at 9 o'clock a.m.

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i went to front

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

love you have a inside pool area

me another night at the room didnt say why or what reason telling me get out here calling my kids ugly the only thing i can think they was upset because i had to call 911 because my 1 year old

no breakfast as advertised and sketchy people hanging around making it not safe for family with kids

we had to move the beds slightly so the kids won’t fall off the bed, and what we found was horrific

clean and free breakfast

nothing they was horrible to me and my kids

loved having my breakfast by the pool:)

they also has laundry and that was so helpful

no breakfast. you need to inform all the companies that list hotels to remove the breakfast

no breakfast was available

i did not have the breakfast but it looked delicious

the room was clean. the room was updated a bit. i enjoyed the free breakfast.

breakfast hours could be longer.

the breakfast was good

no breakfast

no breakfast

breakfast was great. service was awesome very friendly staff.

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

the room was very clean, breakfast service and choice was great

good breakfast.. staff was so helpful.

everything and the breakfast

of free snacks for breakfast, hot chocolate, tea and coffee

free breakfast was lacking a little compared to other places but for what we needed it was decent

loved having a kitchen in the room

it didn’t have a hot breakfast

kitchenette was awesome

convivence and the kitchen

the kitchen

surprised it had a full kitchen

the mini kitchen in the room

no breakfast, room service or bar as advertised. hotel was under construction.

did not have breakfast

need to offer free breakfast like the embassy

the breakfast should be free considering the price.

the staff was great five star i will stay again i will tell anyone to come stay there also the bar was great and food best hotel i stayed at in a long time everything was great

very nice staff, service with a smile, clean, comfortable rooms, great tv options, nice bar and outdoor seating area with fireplace

the kitchenette is well stocked with utensils and dishes

breakfast in the mornings was very delicious i really enjoyed my stay and when i am in the state of

location and pet friendly, spacious rooms - small kitchenette was perfect

breakfast exceeded my expectations

small but adequate fitness room

fact that they took out the pool and jacuzzi

pool, hot tub and lake to watch birds

the app it says it has a swimming pool and that was the reason i booked so my son can go swimming for spring break just to find out

breakfast, close to shopping and many restaurants

the manager or whomever thought we were having a party because it was me and 4 kids and my other family with there kids

in at night found my bathroom had been used wet towels opened soap cartons on the sink a used bar of soap on the counter

the hotel has nice features, like a pool and a gym,

and bar closes too early

pool and gym

breakfast

breakfast with bacon!

clean facilities. good breakfast. good location off of 95.

breakfast was good and pool was nice. staff very friendly and helpful. great location off i-95.

cleanliness, continental breakfast, ease of check in and check out

location, close to restaurants and gas stations. great breakfast and coffee

only the breakfast

breakfast is always good the clean room and there prompt to help or meet our needs when we needed

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

nice staff and best service we received. excellent location and good breakfast too

was coffee in the morning which was good, but very little in the way of breakfast

breakfast!!!

no breakfast

the parking lot is big and i could park my truck

breakfast was minimal

my kids loved the bacon for breakfast

everything was nice. good breakfast. desk clerk was cute

microwave and fridge. also liked the laundry room.

the overall cleanliness, awesome breakfast and excellent wi-fi for internet connection.

clean, easy highway access, breakfast.

fitness was out of order the first

easy access, pet friendly, comfortable, nice breakfast

pool, not many food options in the area, loud guests who congregated in the breakfast area late at

clean both inside and outside, quiet (even with a dog show in town), nice breakfast included.

the fact that you didn't have a pool. lol

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside made my life super easy didn't have to look for laundry place will definitely come

great value for the money. really appreciate there not being an additional pet fee.

didn’t even attempt to clean room the week i stayed i had to go get clean laundry everyday

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

marble staircase, huge doors, brass elevator and a well curated bar and lobby

the rooftop bar has an amazing

geri at the front desk and ceecee at the bar were tops

sunday. no restaurant service. did get bar snacks and drinks.

ceecee at the bar was so sweet and personable, giving us a history of the hotel

didnt get room i booked. pool wasnt open for a few days in beginning

there was a pool and the size of it

was very happy they had a pool

staff was friendly. the big guy worked on pool to get it clean.

gym water was empty

gym parking lot

inside pool

very clean good wifi easy access to food across the street atm in lobby laundry machine

we really enjoyed the pool

i did not eat breakfast

breakfast wast of time

didn’t eat breakfast

the location was scenic, and the surprise breakfast-bag-to-go was great!

we missed the breakfast.

would not allow my kids who are teenagers out of the room without a parent with them

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

bad place do not go if you travel with family and kids nasty place do not waste your money

at blue or something and a broken mason jar was under kids bed

good breakfast, nice clean rooms!

breakfast was mediocre

the breakfast were extremely pleasant and professional

the ladies working the breakfast the lady from australia at the front desk were great!

the breakfast was ok, and the location was great.

food was delicious, especially breakfast

breakfast was okay, food was hot and there were different options

room close to parking lot

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

wasn’t a fan of the breakfast

great room with a sweet kitchen area.

the kitchen was awesome included full fridge and dishwasher

it was closer to the highway. it had a gym and laundry area.

laundry

kitchenette was great

best breakfast, friendly staff, very courteous

pool was closed due to maintenance

staff,clean,free cookies all day,comfortable beds,good breakfast, pool,microwave and fridge, alot of

rooms are big beds are comfy workers are friendly breakfast is great! very clean too!

we could not use the pool or use the seating area around the pool.

shuttle very convenient

pool and spatub were closed but we knew that

was visiting from los angeles california everything was great the shuttle ride the customer service i even got an application to work there while visiting i will be

the staff and shuttle drivers were excellent

pool

breakfast was great staff very friendly & hospitable!!

the first hotel that i could have a good breakfast at since covid times.

great breakfast

breakfast was good

room was spacious and clean. free breakfast and wifi a big plus. staff very friendly.

clean and fresh rooms! great breakfast! friendly stuff! looks like they renovated recently.

the pool was refreshing

breakfast was good, always hit the spot

the room was not as clean as it could be, the pool was green, the breakfast was no more than adequate, and there was a lot of debris laying

the bed was soooo comfortable and the ac was amazing and the pool is perfect depth to enjoy.

the moldy bread was brought to the kitchen man’s attention and it was taken care of tho

oh the young man serving in the kitchen who was alone my first morning didn’t get his name, but was great also

we loved our room, and the breakfast was delicious - especially the cinnabons

we booked a queen suite so we would have enough beds for us and the kids

indoor pool great for my kids

convenient breakfast

friendly staff, clean room , nice breakfast

hot breakfast in the morning was all that we needed

superb location, friendly staff, and a good gym. very pleased with everything

and helpful, room was clean w great lighting and plenty of towels, beds were comfortable, breakfast to go was thoughtful and tasty

i'm sorry i didn't eat breakfast

breakfast

ran out of breakfast supplies by 9am. customers not following no smoking policy.

need to change mattress on bed is flat need to do breakfast buffet

breakfast but continue to advertise they have one

there were rooms available, shuttle was waiting and the front desk attendant was excellent upon checkin

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2 rooms

didn't like that they advertised the bistro bar open during hours 5-630 and it wasn't

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

also the shuttle to the airport was excellent, especially as we had to leave at 3:00 am

was no laundry facility available for the customer to use

probably the gym smell not to bad not to good

there is no gym

they said they had a gym but it was a very very small room with a broken treadmill and one other piece of equipment

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry mat

there was supposed to be baged breakfast, and there was none.

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i think

the hotel is always clean, the breakfast is great and has a wonderful staff.

shuttle is always so nice when we fly out

courtesy shuttle was ready when we needed it

bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

there was no breakfast

the pool was a nice bonus and the location of the hotel was great

breakfast is the bare minimum (bagel, toast, juice, yogart, oatmeal, muffins, cereal, coffee) but

no coffee available after breakfast, and none in the rooms

breakfast could have been better..

the next day and the rooms had bugs in them didn t like that and we wasn t able to get in the pool and that s why we booked the

check in, parking right in front of our room, close to a lot of food and shopping options

the pool is only 5 feet, so the teen wasn't happy due to it being so many people unable to swim.

wifi connection is very slow.

i had to take the airport shuttle which left at 4:30 am and it was right on time

lobby, gym were impeccably clean

shuttle driver was late by 15 minutes

pool and fitness room were nice

good shuttle easy check in

wry helpful staff and great breakfast.

kitchen not equipped with everything needed

loved the 'snack' from 5-7 pm. it fed 2 kids their supper! the pool was wonderful.

the staff was pleasant. the pool was awesome and the breakfast was a bonus

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it was comfortable

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

breakfast and that they allow you to have pets

plus free breakfast in the morning with excellent taste

left too early for breakfast.

easy parking, access to gym and the excellent breakfast also customer service.

it could have some type of meat for breakfast

fitness center was brand new. the room was really big. the kitchenette was perfect

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

we utilized the shuttle to the airport and that was so helpful for us

the water was to cold for the kids anyway

picked a hotel with a pool so the kids could have fun before our flight home but pool hours were very limited,there was no hot tub or

location super nice staff especially the lovely 2 ladies attending the bar and lounge

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

also, there is a small gym area and free laundry

cleanliness, staff, kitchen, pantry items.

very clean and had kitchen facilities

i was able to use the gym, it was decent

our room was right across from the laundry...noisy to say the least.

pool had to much chlorine

proximity to the richmond airport & free shuttle to & fro.

room was clean, breakfast was very good

buffet breakfast because of covid, but the bagged breakfast was something i wasn’t expecting so that was

costa coffee and breakfast were available in the reception area

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

airport shuttle bus is free and called for the guest service

really appreciate the complimentary airport shuttle at 4 a.m.

nice staff. decent breakfast. free airport shuttle was great.

great access to the airport. very accommodating with car parking while traveling.

i liked the restaurant and bar. the pool and location was nice

the fact that i paid 180 dollars for the room to not be served breakfast and charged for parking when i didn't even have a vehicle all your hilton offer free breakfast and this one should

no pool. no breakfast like the were before virus. no training room.

the person was not helpful and hung up on me when i inquired about having the shuttle pick us up at the airport

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

the breakfast was nice and got and the location is in a good spot

breakfast was good

close to good restaurant and shopping. have airport shuttle . staff very helpful

clean and quiet. the shuttle was prompt and pleasant

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

the pool was under renovation

very clean, modern, awesome breakfast!

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you had to pay

breakfast was good.

the breakfast was the best we have had with this type of set up

the hotel is located next to a large bar and the music is concert-level loud

there wasn't any breakfast!

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

they did comp us two drinks a piece from the bar and reduced our rate by $60

lobby offers convenient breakfast and had a nice bar area

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

valley parking only the bar wasn't very cozy

we had a lovely delicious dinner at the bar and an excellent breakfast the following morning

room service was expensive and very slow

amazing pool that was clean and bright. great beds too.

the location is perfect, i love the starbucks in the lobby. very nice gym:)

the heated pool was 5*s by itself

location, beautifully remodeled, excellent bar and dinner

a perfect location , nice bar restaurant across the street, great breakfast place/ coffee shop down the street the hotel

alfreda at the front desk and will at the bar were superb - professional, helpful and extremely friendly

i would have loved if my phone also did not trick me and said there was room

valet

rooms are very spacious and like a fancy city apartment, minus the kitchen

have breakfast

was the road construction and as to the hotel, it would have been nice to have had a small bar in the evening offering appetizers

breakfast in the restaurant was mediocre.

big deal here but the bar could have been open later

in kitchen was smelly

unbelievable room size. loved the kitchen.

kitchen could have used a few more utensils.

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

9 mi) of the altria theater; free parking, free breakfast

hotel bar had already closed but was able to walk 5 mins over to main st to get a beer instead

room service and dining options were really not well laid out in the rooms

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

next door had screaming kids who were running around until very late

the indoor pool was freezing, maybe upgrade to a heated pool.

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

didn't stay for breakfast.

the staff was wonderful. roons were super comfortable. breakfast was delickous.

the room was big beds were comfortable. great location. good breakfast.

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you