clean and orderly with updated rooms. the breakfast was excellent.

no complaints. staff was good, good breakfast, and clean room.

breakfast was not provided

property is in a good location the bed is heaven on earth the staff is exceptional and breakfast is delicious

the best part of all was the effort made for us to have breakfast as promised and generous

breakfast was good and well attended by the staff

provided a very good breakfast.

large spacious room, excellent breakfast

breakfast guy was amazing

the breakfast was delicious and there were many kinds of food

better room made for a much better experience. also breakfast was fully stocked

the breakfast was a plus

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

breakfast was often missing items that took forever to refill. the coffee was great though!

the pool was out of commission

great location, good price for a mid-level hotel with breakfast, perfect for my needs

breakfast was very well set up

is always clean i needed a early check in at 11am he had the staff clean a room for me so i can have a room traveling from new

their breakfast was good, waffles and toast/bagels, coffee/juice and yogurts and some fruit

location and early check in at 2pm

open the pool - its chlorinated

updated and clean throughout. comfy bed. great breakfast!

she answered my questions, gave me advice, and encouraged me to have the breakfast

no where did it say there would be no hot breakfast and the pool would be drained

the pool is gone

breakfast was good. location was great. nice area around the hotel. room and bed were perfect

breakfast was really limited and the breakfast hours were very short

sure of anything being better i didn’t get to stay all night to breakfast because i was waiting on my grand daughter to have her

pet fee of $40 that wasn't on the website

breakfast was a nice touch and the having a gym was a plus.

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

husband really liked that the gym across the street was included

the indoor pool

pool, beds were super comfy, nice bathroom

was respectful they worked extremely well the rooms was spotless and the pool area was

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

breakfast was a brown paper-bag with a microwavable sandwich, a breakfast bar, yogurt, and juice

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

the tv had almost no channels and the pool was incredibly small

bar in the lobby and free breakfast were great additions to this stay

no indoor pool or hot tub

i would have liked an indoor pool

due to rain the gym was closed because it gets wet

the pool was great , very clean as well as the rooms

breakfast was poor

kitchen amenities

love the kitchens in each room to warm up food, cook breakfast, or just pop a bag of popcorn and order a

also, not a breakfast room- just a little area with only two chairs. see above.

the kitchenette was amazing since i prefer cooking over ordering

the indoor pool and the pond

the pool and how comfortable the bed was

i think you should add a grab bar in the shower.

and comfort of the bedding was very nice, the on-site restaurant and bar was a nice addition to an ordinary outing

there were good amenities, including a restaurant, bar, fitness center, and indoor pool

the pool and the cleanness of the rooms and breakfast

did have some issues gaining access to the pool with the passkey but i want to inform the staff they promptly came in assisted with a

the gym is the first i’ve seen with dumbbells & a weight bench, plus water & towels

everything was great the pool was cold but that’s fine too and the room was great we had more than enough room to

breakfast

the staff is all so kind and thoughtful. best hotel breakfast!!!! the facility is super clean!

starting with a great waiting area equiped with a big flat screen tv in the lobby, nice gym room very well equipped, wonderful dining area, greatelly equiped, with greate quality granit

nice pool, big rooms, clean, friendly staff

hot, fresh breakfast. clean pool

staff, nicely decorated rooms, satisfying breakfast including extras like favorite toppings for waffles and yougurt including berries and

the cleanliness, location and breakfast.

breakfast was good considering the circumstances of the pandemic

the staff, the location, the free breakfast, cleanness of room.

from the staff, to the room to the breakfast, i was completely satisfied with all aspects of my stay

extending my stay, there was no fuss, communication was very easy and the breakfast was a bonus

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

location was fine enough space park work truck

no pet fee for one dog, gentle staff, clean room, spacious room.

room to park a big truck

didn't have breakfast but the location was excellent

no pool. noisey elevator.

distance to the needed amenities such as food laundry and stores

pet fee, large dogs allowed

fitness was out of order the first

hotel is right off of freeway, and house bar and grill

it has ev chargers in the parking

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

breakfast was okay, food was hot and there were different options

wifi speed is impressive and not throttled like other hotels

microwave and fridge. also liked the laundry room.

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

excellent selection on the free breakfast daily

clean, easy highway access, breakfast.

everything was nice. good breakfast. desk clerk was cute

laundry

self serve laundry service

room was comfortable, and i enjoyed the access to heat and the kitchen area even though i didn't use it

the room was very spacious; the kitchen was a huge plus!

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

breakfast wasn't ready at 6:00am. like advertised.

breakfast was mediocre

good breakfast, nice clean rooms!

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

breakfast was plenty, and just right, stay was great i will be going back with family

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

no pet fee

the pet fee was free.

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

breakfast is always good the clean room and there prompt to help or meet our needs when we needed

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

location easy access from i95 and easy access to get back,good breakfast and the hotel was clean

have been some protein in breakfast, no eggs, no sausage, nothing

only the breakfast

breakfast!!!

more breakfast ideas

no breakfast

they also offer a simple breakfast

the parking lot is big and i could park my truck

like the parking on the place room was big tv ac great settings

![

their were many places to park in the parking lot.

no pool water in the pool :

i liked that they had coffee every morning and the pool that just opened

she assisted with a much needed early check in and provided great customer service

next door had screaming kids who were running around until very late

lf and half, milk),

shuttle service was great andrew, arron, and andre were great and very helpful and extremely polite

hotel bar had already closed but was able to walk 5 mins over to main st to get a beer instead

the staff is super friendly and will shuttle you around downtown richmond and pick you up

we were able to do early check in and late check out. the staff were very accommodating

ask for a late check out and was told no

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

terrific breakfast and location

fitness room included also

people not staying at the hotel able to get into gym late at night

have kids so extras are a must

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

need to get a special card go to the gym (might be a temporary covid restriction)

wish there was more of a restaurant but i had a sandwich from the lobby bar and it was good.

of the staff were lovely and helped me with my late check out but a really rude white blonde lady with straight hair and glasses claimed that my

the front desk at night i didn t get their name was rude and we called to make sure we had a hour late check out; the cleaning lady and persons got a

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

they have a game room pool table, shuffle board, and an outdoor pool

staff was super friendly and the amenities were well maintained, except the swimming pool area

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

pool was great

the room service was prompt, and delicious

room service menu in room, would have been nice to be able to consider options without having to

was an indoor swimming pool, but there was no hot tub

the pool and the seating area outside the pool

the breakfast was also very good

the roof top bar was really nice but the drinks were twice as much as what we paid for in the fancy restaurant

the staff was wonderful. roons were super comfortable. breakfast was delickous.

some of the machines in the gym did not work

hallway to the gym was filled with debris

the kitchen.

in kitchen was smelly

the kitchenette was everything. the staff was lovely.

the room was stocked with all the little necessities you would need in the bathroom and kitchen

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed--games, snacks, etc

coffee or tea in room, and coffee only available at the bar in the morning, per bartender

the room was small but well equipped. the bar staff were so friendly and exceptional.

the bartender at the bar was extremely nice and attentive

many of the services, such as room service and restaurant/bar, that differentiate this location from other more economical

valet

a perfect location , nice bar restaurant across the street, great breakfast place/ coffee shop down the street the hotel

the last couple of months and this was the only hotel we have come across that still didn t do room service

at weekend) or room service

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

beautiful building and a great stay! the bar and patio were lovely!

is a beautiful hotel with a lobby and rooftop bar overlooking the city

love the coffee bar downstairs

the bar was so so

was clean and the parking lot was nit creepy at night

went to bar to get away from noise but

good value for the money. free parking as opposed to places closer to downtown.

located near richmond university. plenty of parking. nice staff

parking was convenient

they did comp us two drinks a piece from the bar and reduced our rate by $60

lobby offers convenient breakfast and had a nice bar area

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

valley parking only the bar wasn't very cozy

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

breakfast in the restaurant was mediocre.

wish the restaurant were open longer for breakfast - 9:30 is early to close

the bar is very nice, good drinks

mini bar options would have been nice!

breakfast was very good

breakfast was good and location great.

nice gym

location. bar (excellent service by gary).

very clean, great breakfast, excellent location.

was friendly and accommodating and remembered you when you walked through the lobby or went for breakfast in the morning or took the shuttle to each historic area

i enjoyed the bar and the room service. the bed was comfortable to.

costs such as $27 overnight parking fee, wifi fee and no free breakfast

both the buffet and room service was lukewarm

room service was very slow, but all the people we dealt with were very polite and helpful!

we had a wonderful time and enjoyed the hotel amenities, including the gym and restaurant

om service ordered the night before) was 15 minutes late

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

everything was nice, however towards the evening there was a family who was extremely loud with kids (there room was next to mine)

minutes given the 7:15-7:30 window),

the room service staff and food were exceptional

we had hoped to have two meals each day in room but was difficult with few kitchen items available

the pool and chairs, etc were very nice

the pool was dirty!!! my kids really want to use the pool but we could not!

kitchen was a great addition that allowed for cooking and not eating out all the time

the look of first generation hotel. breakfast. kitchen.

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

of space in suites, with kitchen, living room, bedroom, separate bathroom

kitchenette

it was close to my work place and had free laundry

kitchen in toom

left too early for breakfast, but was happy with stay and good value for money.

breakfast was ok, just coffee, milk, cereal, dennish and bread

no breakfast

breakfast hours could be longer.

freindly ,helpful.. breakfast could be better

quiet, comfortable beds, great gym. nice location near u of richmond

if the staff had made clear we needed to order our room service for breakfast the night before by hanging the placard on the door, we might have

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

good parking. safe location.

look a kids made the beds

no breakfast. you need to inform all the companies that list hotels to remove the breakfast

they also has laundry and that was so helpful

breakfast was a little less than expected

did not have breakfast

breakfast okay, but no eggs

though we did not use it, it was nice that the hotel has an indoor pool/spa area that we will definitely take advantage of next time around

fact that they advertised the pool being open but it wasn't was the only downside and they also advertised a jet tub in the king

breakfast was amazing as always

the room was great, as was breakfast, the staff was very friendly, and the price was right, and all for a hotel not too far

the children were excited knowing that the pool opened at 6:00am

when you have tired small kids going to your room faster to rest with them helps

missed breakfast but it's usually okay location perfect area

breakfast

no breakfast as advertised and sketchy people hanging around making it not safe for family with kids

clean and free breakfast

big rooms, nice gym

the breakfast is a great bargain

excellent breakfast, love the bar/hangout area

eat breakfast i was resting

breakfast was good

spacious room, clean bedding, kitchenette and tv

i like that the pool was in the courtyard and visible from my room.

i like that it was clean and there was a kitchen and there wasn't any noise disturbance.

unfriendly, people always in the hallway talking on cell phones, during warm weather guests near pool area were extremely loud into wee hours of the morning

the pool

i wish there were turkey sausage options for breakfast vs. just pork.

the pet fee was 75

comfortable room, quiet, great staff, great breakfast!

official website says pet fee is $75 per stay up to 2 dogs

the buffet breakfast was very good

pool was too cold

clean, friendly staff, good food, awesome pool and gym.

although we didn't have the opportunity to utilize the hotel's gym and pool it was nice to know that these facilities were available for guests

breakfast was hit or miss and you had to get up super early before they ran out of items

- no plastic waste -at breakfast buffet and coffee station

no information in the rooms about what things were available to guest, room service menu, happy hours or what was on the agenda for the day, etc

gym water cooler was empty

room size, gym, and location

food from room service was borderline inedible- overcooked meat, raw fries.

my son and husband loved and took advantage of the gym facility everyday we were there

the pool. the laundry. the hvac.

gym was basically unusable due to a very bad rubber-like odor

it appeared to be fairly new and the breakfast selections were plentiful.

good hotel & breakfast enjoyable

was not enough help getting breakfast out, they could not keep up with the demand for food and they ran out of things

cereal and milk because i clearly thought there would be silverware since there was a full kitchen

the rooms are barren and depressing, rust all over the bathroom, the kitchenette is empty, bare light bulbs

the rooms have a kitchenette but no utensils

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff to cook with, heat up, etc

kitchen

stay was great. staff was very friendly. breakfast choices was amazing.

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times before getting an answer, i informed

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

wifi was useless

shower was dirty , no wifi, no breakfast , the pool wasn't open, the service was poor, i hated

early check in. very clean hotel

room was well organized and clean toiletries were provided and kitchen was essential

would prefer to have a fully furnished kitchen upon check in, not have to request the material

breakfast was good

too expensive for no breakfast

front desk provided all the kitchen items needed for my stay

should have done better for breakfast they just had muffins and granola bar , coffee and do not remember if rhey had juice or

i liked the extended stay facilities, laundry and refrigerator.

the breakfast selections get old after staying for 4 weeks but that would be the same

the mini kitchen

early breakfast

the breakfast was very basic with fruit, cereal, and toast.

breakfast was very minimal

great location, parking, early check in

free breakfast consisted of white bread, mil, one flavor cereal

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

breakfast was great!! great location!! the hotel was very clean and good customer service.

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

we were there for my child's competition so we decided to go to the pool after it

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was a joke

they promote laundry and the facilities but nothing works

no room services at all shower problem (low flow) not good breakfast

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

poor breakfast

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

breakfast was good! had a good night sleep as well!

the breakfast was very good with a decent variety and the staff kept the

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

the gym had two treadmills, and i could'nt get

breakfast was ok

very good breakfast

great room and breakfast.

pool wasn't maintained as well as it could've been

pool needs cleaning/refurbishment (was closed)

friendly staff, good breakfast, clean pool and great cookies.

hot breakfast was nice

woman in the breakfast room was a real sweetheart

i did free breakfast, but i heard great things about it

called ahead for booking to see if the pool was open and available and was told yes

parking lot was well lit. pool was clean.

pool area was extremely hot

pool

the starbucks in the lobby was closed, the pool was closed and no breakfast.

the continental breakfast.

rodeway inn meet our need and really enjoyed the breakfast and located on great location .

general manager could not have been nicer and he gave me a ground floor room near the office and breakfast area

i like they had breakfast wish could have been more options but could make your own waffles.

continental breakfast was just that, a typical, coffee, juice, cereal,

breakfast was very well laid out and there were a lot of options, both cold and hot

included breakfast, large room with kitchen

beds were comfy, full size kitchen

nice small kitchen with a 2 burner cook top and a full refrigerator with your own ice maker

breakfast just ok.

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

good location off i95. room clean and comfortable. good breakfast. staff friendly.

due to the circumstances breakfast was fine

the breakfast was ok

was no breakfast served

only a couple things no breakfast and the fact that you can only come in one door.

the room was clean, breakfast was good, and service was good.

that the breakfast only lasted until 9:30

breakfast selection was very poor

loved everything about the room it was spacious and clean just that they need more breakfast to guests

nice gym

not enough waffle makers to breakfast people

friendly staff, clean rooms. i loved the ev charger! i will come again.

i loved everything but the pool an spa also gym area could be longer for adults

swimming pool and the rooms

room was not clean. roaches in the kitchen and bathroom..... only coffee available.

having the kitchen

the kitchen sink had no water pressure and the bathroom sink was stopped up

nice and clean and had a laundry room on site.

the big refrigerator in the kitchen and the big room

i absolutely love that there's a laundry facility on the property

my kids and i enjoy staying at this hotel every year

waited too long for food to come out from kitchen and the waffles too way to long to cook to make ourselves

breakfast was great and my kids loved pool.and hot tub

comfortable bed, nice hot tub and great breakfast

breakfast should have a better variety but idk my because of the covid-19 going so maybe it was

they accommodated us for an early check in, which was very nice

the floor around the pool was very spiky and hurt our feet

the staff was friendly and we loved the pool

the pool and the bed was comfortable

also loved the pool and patio and the cleanliness of the facilities

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

great staff. early check-in. yes, breakfast was good

the kitchen lady is so sweet i love her for breakfast time

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the next day’s ballgame

check in was easy, rooms were decently clean, and the gym was a nice touch

missing pool insade

friendly staff, good breakfast, nice pool

early check in

a double queen room for one night for a friend's wedding, requested early check in because we needed time to get ready

the only negative is that the pool was not open but the pool next door was offered for use.

mext to laundry room

gym was quite adequate as was the pool

the bartender was awesome, he played a game with us at the bar and we enjoyed

allowed pets snack bar accommodating manager

boutique breakfast bar is outstanding

hotel room was spacious, clean, and had a small kitchen

the pool was out of order during a weekend in late july

kitchen, bath, wifi, full breakfast, pool, grills and gym

breakfast was great & staff was friendly

style, ie, included small kitchen and sitting room areas

room, pool and facilities!

would've enjoyed a pool and free breakfast.

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

the pool was under renovation. it was not specified when booking.

pool closed