the pool is very nice and the staff if super friendly and accommodating

grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

from the checkin, to the room, to the pool and the terrace next to the poolside

location & pool!

the staff and pool side bar was incredible

and the bar was closed the whole week

breakfast was very good, it was a great experience overall

the facilities and breakfast were great

gs, potato, sausage, oatcream, toasts) but very tasty

breakfast was not too various

didn't liked as much the gameroom and gym site, but thats okay because everything else was good

aweed/benches)/replace beach loungers;

there was live music in the bar area

incredible property, rooms, pool and beach all fantastic

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

spa facilities and restaurants are the best i've seen

staff around the beach and pool were very friendly

great location, safe loved the restaurant there and that they had laundry there

the gym was amazing and they even have a game room where they allowed us to rent games to play as a

from the hotel and bar staff , room , the pools, and the amazing view to the beach

ocean was beautiful and the site was very centralized so we could let our kids run around but still know where they were most of the time

very clean rooms, comfortable bed. well stocked kitchen.

the gym had no a/c

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know where to go or where is the ice

the bar staff super friendly

i also really liked the upstairs with the pool and gym

and the girl in the reception was very friendly and so nice to the kids it was right in the middle of the old town and very

room service was inconsistent

elevator went down to gym floor

the 24 hour fruit and coffee/ tea bar is now only open during the day.

breakfast is included in your reservation, you'll have to go to a sister-property across the street

center of town, lots to walk to, nice room. rooftop bar is terrific.

the rooftop bar was a definite bonus

great rooftop bar with awesome small plates.

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

great people, great room, great roof bar with view and a great location in old san juan

pool. it doesn’t look like the same as the photos

small pool and gym

modern, quiet, good amenities, restaurant, pool.

what an improvement, room was fantastic, bar area great

gym was next to the pool too, also a plus

however the wifi was terrible and shower water had to run for like 5 minutes until we had hot water, and

was big for a group , plenty of space , full kitchen , nice terrace with small pool

it was a struggle given the fact that i had suitcases and both kids

the wifi was broken for an entire day and when traveling for business this is critical.

kitchen appliances in apt were a bit run down

the breakfast buffet was awesome

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

staff and great options for breakfast

coffee shop around did not open for breakfast until 8 am

nice clean room and facility, breakfast

price for the rooms was a little high considering that there was no elevator and no pool

are so welcoming, open bar is a super fun amenity as well as the rooftop

wifi works and reliable

the service was impeccable! adults only with the open bar was delightful!

old town location, spacious rooms,roof-top plunge pool and sunbathing area, friendly staff, room safe, balcony views, adjacent to church

beautiful small rooftop pool that looks out over the city

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

plus the rooftop bar resturant has the best views in san juan

the hallways are very tight and the pool was a bit small plus’s wish i was a hot tub

gym and swimming pool available too

we paid over $300 in basic fees

location with casino , easy to find, close to metropolitan area

great staff specially at the bar very friendly

pool for young kids

could not check in until 15:00 the swimming pool was full of screaming kids, so no chance to enjoy it

there is only one pool but its really a splash pool, the gym has very limited equipment!

the free shuttle made it easy to go to old san juan

the lobby and gym

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

dirty , gym loud music obscene language , long wait for breakfast , bike not available , no happy birthday

there s also a spa on that floor as well

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

good location, great room service and nice amenities

hot tub jets did not work. small casino, no video poker.

clean ,pool , casino ,location ,staff

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

from the rooms to the pool to the view

the pool didn't get a chance to visited, but the room was exceptional

wifi worked well.

friendly, good breakfast included with our stay

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much

spacious bedroom and kitchen

access to a small gym and a pool is included in price

shuttle was extremely helpful and saved us money on transportation

shuttle is an amazing resource and takes you to old san juan, a little beach and the teen mobile

we were upgraded and having the kitchen was a great addition for

room service for breakfast was helpful and wonderful.

they even allowed us to park early since they didn't have early check in

i appreciated the free parking and wonderful room service breakfast

out to date. sexual kit in the room when they knew i was traveling with kids

made the kids feel a little off

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

rooms are nice and the rooftop pool area is nice too

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

) also, it would have been nice to have espresso-based coffee at breakfast

pool is very small

the facilities stated they had a gym, but when i arrived, there was a note on the door that the gym was closed due to renovations

there were bar, gym, and a top deck that were open that had an amazing view of the city

on my fourth night there i tried to do some laundry before my departure the following day

it is close to where i was working. the availability of a gym.

the gym was small and stuffy

the kitchen is equipped with basic essentials

great crew, awesome restaurant.. bar was great too

one elevator, loud air conditioning, shared pool with restsursnt

restaurant or bar not open

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

they are able to give you a $17 daily credit to their snack bar in the lobby

were wonderful at acclimating our luggage for early check in and check out

when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way

wish it was a real beach not a man made one, room service was out of a lot of their options

i thought carpet in our room was a little old. food a bit pricey and drinks at pool to pricey.

location, breakfast, beach area is great for kids, live music.

building ruins that are vandalized directly across/next to spa/gym; marijuana dispensary on the corner

good location, friendly staff and nice property. late check out was amazing to have!

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

sign for laundry said $3

not bad price not bad great, helpful staff convenient parking space laundry machines

very attentive and friendly, the pool was very cool

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

gym is very basic.

great facilities and location. the pool and hot tub were great.

wish the bar on the main level was open more ambiance and music

and desk were not clean in our room and our kids room

cove beach great for kids

kids were hungry, had to get the car and find food to bring back

the gym was in a meeting room with no direct showers/changing room

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

we enjoyed also the gym and rooftop jacuzzi

i was walking distance from many restaurants and stores, the gym, and a lot more

didn’t like that the property didn’t have a pool only 2 jacuzzis

has a gym and nice hot tub lounge area on the roof

there is no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

the rooms are very small and the pool is at a sister hotel a block away

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

no access to the pool

the laundry facilities were never available

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

the hotel didn’t have a laundry facility. parking on the street was impossible.

willing to accommodate the change in gym opening time

the swimming pool was

the design the pool the whole entire set up

poor breakfast

the breakfast is good but the prince is much

we only ate breakfast once but it was delicious

place was amazing overall highly recommend for an adults only experience

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

surrounded with different restaurants, the beach was literally walking distance, casino near by

is in the perfect location-next to great food, casinos, and a great beach

beach, comfortable bed, continental breakfast, beach chairs and umbrellas available on the beach, gym too

did a good change in providing breakfast to go so as minimize risk of covid

great food and pool

room service was slow.

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

location and pool

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable bed

top spa in san juan

great pool experience

breakfast was good view was great a little pricey

the choice of pools, the dining and bars and even the fitness center are all of very high quality in addition to

clean as a whistle, extremely courteous staff, well-trained, room service was great

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the pool and the pool table were really fun and there's also a piano in case you want to use it

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the terrace and pool were nice also

close to the beach, easy check in, good location, friendly staff, pool

no room service, and the bedding had stains

wifi in the room was working well too

fresh breakfast

the staff is great, the room is comfortable and clean, also the bed is very comfortable, the breakfast is fresh and the facilities are perfect

it has a small pool and lounge area in the back the breakfast was

amenities (gym, pool, bar, casino)

the beach, pool, and food is all right there

year’s eve party for guests and locals, and people bring their entire families (including young kids)

they got us a late check out for free and it was so upscale and clean

the location on the beach. pool area is very nice

the choco cortes bar in the lobby was a great recommendation

pool is small and there were no stocked mini bars

location, ropa vieja restaurant, fitness center, choco bar cortes

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

the courtyard is comfy with the pool and large hot tub and kept clean

one dark skinned gentlemen was super helpful with locating a laundry facility for me

were some facilities that were not working - like the come restroom and the laundry facilities

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

very old & scary elevator storage area for belongings in laundry room not locked

coin laundry

he booked us in early and gave us information regarding a laundry

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

pool/beach/casino outstanding

the gym is well equipped for a hotel gym

hotel and excellent for families with kids

my fiance dropped of key to the room at the spa to give after my appt

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

they have really cute courtyard and a communal kitchen with a water cooler

and we had access to the kitchen with fridge and microwave

convenient to kitchen area for shared refrigerator space

public kitchen with microwave oven ice beautiful plants and tree shaded areas

pool area being closed at 10 pm was the only thing i didn't like

pools and gym at your disposal

did not like that there was no continental breakfast.

breakfast was good too

stayed 1 night with kids after cruise

access to the main marriott for beach, spa and gym

the beds in our kids room felt the same

the rooftop was gorgeous and there were access to towels and a gym

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

rooftop pool was beautiful

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

great location. very nice shared kitchen area

great modern kitchen facilities

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

early check in with friendly staff

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just merely did his job

ps the pool was the main reason we stayed there for the kids

the room was a 2 room 1 bathroom, 2 king beds, kitchen and living room

no room service no bottle water

please don't stay here bed bugs me kids got bitten

from the beach, wonderful balcony and heated pool, next level restaurant

there wasn t any room service or someone to change sheets and or replace towels and washcloths as needed, also

nice room, with great ac & location was great as well! pool amenities were great!

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

and the wifi needs updating big time

the pool, the decor, the tranquillity every single thing

pool not a pool

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the pool is a bit small

the little plunge pool was awesome for cooling off