the pool party and the rooms view.☺️

food at bar was kind of expensive

breakfast was very good, it was a great experience overall

breakfast staff was very friendly!

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

i loved. the swimming pool

pool location

you checked in quicklyand explains everything to you, the hotel lobby has ample seating areas the bar was great for a few drinks to the end of are stay

clean , exceptional staff all around (front desk, housekeeping, breakfast staff)

the breakfast was very displeasing. better options and quality needed.

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

only complaint was that the wifi was really poor in our 3 rooms.

wifi could be better

there were little kids in the hot tub that i thought was unappropriate

the pool/spa and location

the bar staff super friendly

the pool is on the rooftop and it was very nice and they still had the hot tub on despite it being

loved the roof top pool area and gym

clean, the location is perfect, rooftop with a pool and jacuzzi are great

restoration, beautiful roomy & appointed room, great public spaces & a wonderful roof top pool

bar played music pretty loud into the night

the rooftop bar was amazing for sunset

center of town, lots to walk to, nice room. rooftop bar is terrific.

the rooftop bar was a definite bonus

great rooftop bar with awesome small plates.

the set up of the room for a family with older kids.

conditioner in the kitchen/living room did not work

it was a struggle given the fact that i had suitcases and both kids

was big for a group , plenty of space , full kitchen , nice terrace with small pool

the kitchen gear was sparse but sufficient.

the pool on the roof was under repair / the room was supposed to have a balcony but it was only a

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

old town location, spacious rooms,roof-top plunge pool and sunbathing area, friendly staff, room safe, balcony views, adjacent to church

location, local flavour the receptionist was great and helpful, we had early check in.

open bar was great

decor, staff, tterrace bar overlooking the bay

the only thing was the pool. i was expecting a little bit more but it was nice..

the pool is small

small pool and gym

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

plus the rooftop bar, restaurant and pool are amazing

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

the cafe has great coffee and the rooftop plunge pool is amazing

gym and swimming pool available too

superb rooftop bar and buzzy coffee bar on the ground floor, with restaurant

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool area had an event with a dj in place one night had an amazing time with drinks available in

doesn’t include the breakfast for the cost that it’s not that cheap

breakfast

location where you have t-mobile district, casino, restaurants and movie theater is 5 minutes from old san

there was a shuttle that transports guest to old san juan

the gym was nice

room service was not functioning and it was a big problem to get breakfast since i was there for a

booked that hotel because of the casino

pool bar hours

there s also a spa on that floor as well

food drinks and music by the pool! especially at night time it was a good vibe !

great shuttle as well

and the bar tender carlos was amazing and absolutely the best

i also loved the mini water park for children

pool and gym were very clean and available for use

super fun pool for kids and walking distance to all the entertainment

hot breakfast was served and the waffles were delicious

the breakfast

we had a suite, the room is very big, has full kitchen, spacious bathroom and comfy bed

very spacious room, excellent location and great breakfast!

loves the shuttle to old san juan

from the moment i arrived, javier at the bar was the best

out to date. sexual kit in the room when they knew i was traveling with kids

15 minute walk to restaurants near the casino

the location was close to my meeting so that was good. and the kitchenette is the real reason.

made the kids feel a little off

the gym- i travel for work but also i workout a lot

it is close to where i was working. the availability of a gym.

- regrettably, i observed that half of the gym machines were in a state of disrepair

on my fourth night there i tried to do some laundry before my departure the following day

there were bar, gym, and a top deck that were open that had an amazing view of the city

pool is very small

i expected to see better breakfast included

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the place, the bar down stairs and the roof top bar as well

location, breakfast, beach area is great for kids, live music.

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

like how there was a section for family and kids

we asked about the gym and were told no appointments were needed, to walk in at 9 when they opened

due to covid there is also no room service either

restaurant or bar not open

location was great. it was nice to drink by the pool.

great crew, awesome restaurant.. bar was great too

one elevator, loud air conditioning, shared pool with restsursnt

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

the kitchen is equipped with basic essentials

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

multiple pools and a swim up bar is a plus

is nice because has slide for kids and bar in pool,beach on side is nice too

everything was closed in this hotel with the exception of the gym

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

location and ambience at the bar on the weekends.

great facilities and location. the pool and hot tub were great.

pool and hot tub closed to early

pool area was awesome as we used it while waiting for our room to be ready

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

we were looking for a hotel that s adults only and this was it

the aesthetic was lovely, the kid free/adults only was the vibe and the beach view was gorgeous.

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

great food and pool

rooftop pool and hot tub

the breakfast is good but the prince is much

food , amenities, the pool area . rooms are perfect ‘

could use music in the pool area

the pool/ rooftop area was so picturesque and pretty

were wonderful at acclimating our luggage for early check in and check out

the pool and gym

the pool and gym were both small but good for what i needed

i could leave a note of improvement it would only be a bigger pool for future projects, otherwise

location was great. the strip is walking distance. food, night life, casino and the beach.

the hotel didn’t have a laundry facility. parking on the street was impossible.

booked a ocean view room with a balcony, but had only a partial ocean view and we overlooked the gym roof

d they never got it to work effectively) and little amenities one

breakfast and atmosphere. above all i enjoyed the hospitality and the employees

clean as a whistle, extremely courteous staff, well-trained, room service was great

quick with room service

working one elevator of two, laundry room closed, don’t have a parking, breakfast is to go

didn’t like the expensive laundry room

the laundry machine didn’t work

is in the center of condado close to casino the beach and like 7 minutes drive to old san juan

facilities...pool, gym and breakfast very clean and excellent service

no pool

no access to the pool

the rooms are very small and the pool is at a sister hotel a block away

there is no pool

no pool but a spa on the top floor

casino & lobby events were fun

doesn’t even compare to la concha, definitely recommending and definitely coming back with the kids next time

initially advised of the $25 daily food credits as well as the casino credits that were specifically for the tables and you had to add $25 to the credit but they

pool and ocean access.

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

great location. easy access to room and pool.

the pool looked nice but i never used it

the pool is great too

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

the pool and the pool table were really fun and there's also a piano in case you want to use it

the courtyard is comfy with the pool and large hot tub and kept clean

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

nice bar downstairs, gym, coffee shop, helpful staff

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

didn't liked as much the gameroom and gym site, but thats okay because everything else was good

the coffee; room service phone was always busy.

gym was in need of some tlc

re only a couple), clean up beach area

pool and bar area-amazing

he booked us in early and gave us information regarding a laundry

coin laundry

were some facilities that were not working - like the come restroom and the laundry facilities

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

pool area and few nooks to gather

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

breakfast was good

but, the staff was friendly, breakfast was great, and they held our luggage while we went to church

well maintained, has a lovely flair and loads of little details which make it a prefect bed and breakfast

one dark skinned gentlemen was super helpful with locating a laundry facility for me

floor/below has a view of palm trees and the pool

there is a chinese reasturant in the casino. food is horrible.

our kids didn't want to get out, neither did i

there were no spa appointments available

hotel and excellent for families with kids

they have really cute courtyard and a communal kitchen with a water cooler

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

also the communal kitchen was open for travelers to use

the hotel has a cosy little garden and a shared kitchen

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

i was walking distance from many restaurants and stores, the gym, and a lot more

we enjoyed also the gym and rooftop jacuzzi

room size and layout, breakfast, pool

no pool

liked that everything was clean, gym, pool, computer area, room, etc

the pool was clean, has a decent size, is located on rooftop so view is great, and is open until 11pm

the gym was clean and kept up very well

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the location, the food, the staff, the pool, the comfortable bed, the shower !

good location, friendly staff and nice property. late check out was amazing to have!

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

was the best hotel i have ever stayed, bar none

breakfast was awesome and the staff was wonderful and we slept great.

i pool was clean and so was the gym

free soap for laundry

room, bed, pool, gym, location.

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

the kitchen was a bonus

early check in with friendly staff

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

i like my second room slot, which had a little kitchenette

wifi isn t great so the tv doesn t work often and the water pressure is weak and doesn t get

com the general pictures showed a space what looked like a common space with a small kitchen and table

kitchen cabinets in the room loose or falling off to the

miss the bar not open

no room service, and not quite due to the balconies are so close.

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your clothes the following morning i didn't

use of both was nice, pool@windchimes is small and only open to 6

also, we had no room service and had to ask for clean towels

not really a swimming pool, just a small almost bathtub. but the beach is nearby

wouldn’t stay here for the pool. was small. but the beach is right there.

didnt have a pool

the little plunge pool was awesome for cooling off

the pool was the perfect size, the help we got from every single concierge was beyond what we

we loved the private pool setting (because of covid you signed up for private pool hours)

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the cleanliness of the rooms and accessible features like the pool and coffee.

the pool was a nice bonus - it was very cool and refreshing

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

the breakfast buffet was awesome

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

nice clean room and facility, breakfast

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

the beach and pool

we got the room with the plunge pool and my daughter literally did not want to leave

staff around the beach and pool were very friendly

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

was not as quiet as we would have liked in the evening due to some guests not following the pool or quiet time hours

pool and garden area were lovely, the room we were in was what i consider on the smallish size, and

needs full body mirrors in rooms , more towels and better breakfast options

breakfast options are limited but certainly better than nothing

real basic breakfast.

the breakfast was ok, but all i cared was the coffee

breakfast was not as assorted just toast , cheese and waffles

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

breakfast coffee and the pool

beach was great, as well as the pool and gym

surf was little rough but the kids still had a great time riding waves

huge 1bedroom suite, very nicely equipped kitchen

that i didn’t like it, just didn’t realize the rooms are designed 2 together with foyer/laundry (great

would have liked a restaurant in the facility, besides the pool bar eatery

to do and enjoy within the premises and some things i didn t get a chance to enjoy, like the gymud83dude0a

wasn’t too much of a dislike but the room booked was a bit small for me and my husband with two kids

had to ask for room service, they didn't come on their own.

the pool

immediately it ended up being a false alarm but that was scary to myself and definitely my kids