other items from kitchen were wonderful

small partial kitchen with plates etc

no music the two nights i was there but a lot of noise coming from the bar and kitchen

kitchen was well equipped. balcony was nice. convenient to the store and restaurants.

parking lot was very small and tight.

loved this property for the staff, great comfy rooms and an awesome breakfast

parking was the only issue

location and parking, friendly and helpful staff, wine and cheese happy hour and a delicious breakfast buffet with quiche, fresh fruit, and waffles

the breakfast buffet was lovely and delicious

laundry and vending on-site

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

there was a grocery outlet and a laundry mat close that we used

very nice people i worked late that night so they gave me a late check out

the laundry was broken

spa not hot enough

the gym opens at 7am not practical for anywho who works. there is one very small elevator.

beds were very comfortable and there was plenty of space in our 2 bedroom suite for the 4 of us

we also did laundry in the laundry room

pool was cool

good pastries at breakfast and good coffee.

breakfast was muffins and coffee

price for the location, cleanliness, breakfast, friendly staff

location is good enough and i was given a room with a spa tub even though i didn’t reserve one

friendly staff, good breakfast, a nice clean room with all amenities

breakfast as always in holiday inn express cool with kids

we were up fairly early in the mornings but even so, 7:30 am is a little too early to hear kids running through the halls and yelling conversations

of room to park with our trailer

staff was courteous, friendly and very pleased to help especially during the breakfast hours

out of the tub even with the curtain closed, causing a potential slip hazard, pancake maker at breakfast kept requiring maintenance to reload and

great place to stay with the kids and family. beautiful place!

this was perfect for the kids because it was mostly enclosed

awesome amenities, great breakfast and will definitely stay here again we're in this area.

small gym exercise area

great breakfast. clean rooms, nice beds.

beautiful location nightly wine and cheese, breakfast and all day coffee and tea

breakfast was wonderful it is not your typical hotel continental breakfast, and the view is amazing

they were even kind enough to allow us a late check out

great breakfast!

the amenities are plentiful: excellent breakfast offerings, wine and cheese in the evening, bottled water, bikes, and more

noise level. i heard the bar activity from my room.

the bar was a bit dead

was the gym

rooftop bar was good, but could use better sun shades

loved the coffee in the morning and the spacious on site gym is the nicest hotel gym i have ever seen/used

pool for the kids

unheard pool and extra charge for breakfast.

we had an early check in and they brought us up a microwave in our room because of my dietary needs

the room was clean and comfortable and my kids loved the pool.

nice location. nice pool area. nice shopping area with kids play area across the street.

clean, safe, friendly staff, consistent, good breakfast included

older well kept property in a quiet, convenient location. the breakfast bar was adequate.

appreciated early check in , room was comfortable

excellent breakfast! the chance to do laundry conveniently. comfortable bed.

there was no kitchenette. it would have been a good addition.

i asked for an early check in and norma made it happen. we are most grateful.

staff were brilliant and let us have a very early check in so we could get the nearby river taxi to san fransisco

they were able to arrange an early check in and check out which helped our schedules a lot

location, outdoor pool area

bar and restaurant had a simple and coordinated layout

laundry room have different payment option besides depending on quarters

we liked the patio seating and the bar to get a nice glass of wine while we enjoyed the moment

pool was fun for the kids

more selection on breakfast

very small breakfast just coffee and one piece of pastry

breakfast is bare minimum but if you can get by on concentrated orange juice and a bagel with cream

breakfast is simple - resort mgr will watch you closely as u pick up the muffin/cereals

breakfast

the gym had more equipment than i usually see in a hotel gym

kids loved the pool and gym

they offer a laundry room on the 4th and 5th floors

i wish i had time to go to the hotel' gym

complimentary drinks and breakfast is great

the front desk was very helpful with everything and even let me use the laundry area once we were checked out

pool is permanently closed

breakfast was a muffin and coffee

pool not open!

breakfast was just muffins, granola bars, instant oatmeal, and coffee/tea, but for the price,

amenities from the sewing kit in the bathroom, wine and cheese in the fridge, to delicious breakfast pastries

parking area had gravel pavement: not great for sports/luxury cars

we put our names on a waiting list and we were called to buy another massage but not offered a spa visit

the bar area is fun and the hostesses and bartenders were great

both dinner and breakfast were room temperature

with room service a bit of a challenge

uncomfortable bed, loud adults walking through the halls all hours of the nights, kids stomping on the floor above our room

and my kids loved the heated pool

the breakfast which we had to go and get our own room service the next morning did taste nice

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

overall my husband and i were happy, though our older kids were not fans of the beds

friendly staff, good breakfast, ev chargers on site.

nice laundry room for

they also have laundry machines if you need to do a load

parking was easy and safe

the kitchen

nice size room with kitchen on reasonable price

header make to much noises n sometimes don’t work n kitchen don’t have any put to we can use bathroom exosfun make to much noise n i believe u need

i like that there the room comes with a kitchen

spacious clean room with bonus of kitchen

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

nice room, great location, bar and starbucks downstairs. staff was very friendly.

pool and courtyard areas are nice

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

love the couch in the room,having a bar at the resort.

value - nice clean room with pool and jacuzzi

the pictures of the restaurant and bar are very misleading since it doesn’t exist anymore and that was a big part of why i booked it

great big garden ,pool area nice ud83dudc4d outdoor tables for breakfast. beautiful hotel!

we arrived early to attend a wedding and they were able to provide early check in so we could relax a bit

nice restaurant and bar also on the property

late check out was given with out haste

good local bar and coffee shop and good options for food walking distance away

lovely beach and coffee shop a short walk away, and a great bar with live music next door (stopped at 10pm so no problems there)

if ya don’t like the sound of trains or sensitive to bar noise from the patrons below this may not be the one for you

i thought there would be like hand soap dispenser or small bottle but it was just the bar soaps which i thought was kinda weird

the bar on the first floor makes noise all the night

amazing location, rooms very clean and breakfast was good as well

the staff was friendly and caring, the baskets with food never got empty during breakfast, they were refilling it all the time :)) we really liked the room design and its tidiness

their breakfast was great, everything was there for you to take up to your room

very clean rooms. beds are nice. breakfast is good. staff is really nice.

the breakfast was good and the staff were really friendly and helpful

localization, friendly staff, early check in.

we had requested early check in and adjacent room which were not ready so had to go away for 3 hours and come back

when we arrived we managed to get a parking space & an early check in which we were delighted with

there s not too much parking spots.

parking is first come first served and there are only like 8 spots available.

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

staff were friendly and helpful and able to facilitate early check in and baggage storage

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

no guest laundry

cant open the doors... its hard there is no laundry in the hotel wifi is not good

laundry in 5 minutes walk

staff was super friendly and accommodated my request for early check in

rooms are new and renovated. nice kitchen & bathroom.

kitchen without table and chairs

tight parking hard to get out and our facet for the kitchen area was broken

rooms were very comfortable, i really liked the small kitchen-like space im the bedrooms

room was lovely and spacious with a little kitchen area

location + availability of early check in. it seems well runs and it is clean

the gym is 3 exercise bikes

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

outside looks nice and good location and good gym.

new, clean, spacious room and kitchen, good breakfast

clean, roomy, love the shower and the kitchen area.

we sunbathed by the pool

love the room, came with like the whole kitchen. omgosh i can cook there.

no cutlery or coffee making facilities even though it had a kitchen, microwave and

no equipment in the kitchenette area not even a fork

the kitchenette was a godsend as i could do my

the ‘breakfast’was a choice of tea or coffee and the ‘kitchen area’ was full of tramps

the kitchen staff is a bit unfriendly

the double beds are too high need to lower it for safety purposes for kids.

there were kids in there as well

suite with well supplied kitchen, very comfortable bed

we liked having the small kitchen, especially since it did not include breakfast

we could hear kids from upstairs

tiny microwave, tiny sink and bar fridge only

the bar next door and loved the rolls and coffee in the lobby with comfy couches

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

the hotel would benefit from a restaurant rather than a cocktail bar that serves a limited range of snacks

no gym, and you could hear every noise in the place

easy early check in. very gracious front desk greeting. great location.

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

early check in

neema was very helpful with an early check in

hospitality was wonderful and the snacks available in the evening, then the delicious breakfast were well beyond our expectations

the breakfast buffet was the same every day.

the look and feel of a classic bed and breakfast, but with a nice modern bathroom (unlike some other b&b’s)

amazing breakfast with fabulous chef - could easily accommodate my dietary needs of vegetarian/vegan and

breakfast provided was fresh, individually prepared, great flavor

friendly front desk staff. easy check in. reasonable pet fee.

breakfast wasnt available because of covid but that wasnt the hotels fault.

try to get the room next to laundry. very quite!

cakes and fruit at reception for breakfast on the road down to point reyes

quiet. able to relax. never felt rushed. breakfast was wonderful

room the 2nd maybe you 3rd rule of biz, the cousthere is alwise right he'll the strung out kids working at the carnival know that and if you read this do yourself a favor grow up and don't

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

this is a hazard with small kids

we asked for early check in and were accomodated.

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

suite was set up where the bedroom has the 2 beds where the kids stayed and the king bed was in the main area

super helpful and friendly staff. great location and great place to stay with kids.

needs the carpets in the closet and extra space to be vacuumed regularly they were dusty and the kids were playing on them

laundry room available for guests

staff were more than accommodating to a late check out which was very much appreciated

kitchenette was a plus

plenty of kitchen cabinets

we stayed in deluxe room with kitchen

there wasn’t any cutlery or dishes in the kitchen

couldn't use the sink in the kitchenette

breakfast was delicious we loved the waffles

the breakfast was good

no breakfast

no towels from 12-3 (laundry time); came back to room in afternoon to no towels

short on bananas some mornings for breakfast.

it is a quiet secluded hotel with a swimming pool that is close to all the sites, shopping, and financial

quiet time 10pm to 8am, noisy kids in courtyard 7-8am

i used the pool in september and found it refreshing

friendly staff with helpful suggestions for area activities court yard and pool area breakfast coffee and water in the lobby nice clean rooms thank

relaxed, bright, friendly and has an outside pool which the kids loved

the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids

different location but would definitely stay here again because we felt safe staying here with my kids

very relieved to have picked this area with two small kids, able to lots on foot

st , david was very accommodating driving my truck he allowed me to park in a perfect spot , very clean rooms , they go above and beyond in

breakfast, courtesy of staff

a simple breakfast was also included

also they have a microwave and mini fridge which really helps without getting breakfast and plus i have kids

nothing or maybe breakfast

have a microwave and mini fridge which really helps without getting breakfast and plus i have kids

i helped one of my fellow travelers park their large truck, and they were very nice, as was the property

free parking is also a great option

location, helpful staff, free parking, updated rooms, safe area, and there s even an espresso / latte machine in lobby

the bed was comfortable, room service every day & towels changed

great location with parking. renovated rooms, very clean and comfortable, cozy. fresh bathroom

my son was sick, so i requested a late check out and was granted one, this was really appreciated

breakfast good, kids especially loved the pastries

staff member informed us that early check in would be possible and to come back in one hour

room was spacious. allowed early check in. bed was comfy

breakfast is really not something i would like to remember, only sweets oaks, maybe food for kids, i took only apple and banana

we travelled with 4 young kids and we were able to walk to the popular pier 39 on the wharf (there and back) without

elevator was really helpful with small kids

2 adults & 2 kids

there was plenty of room for me and my husband and 2 kids (4 & 6)

of parking, however we didn’t hire a car and most used the driverless waymo taxi’s which our kids loved

no chain lock at top of door to keep kids from getting out

the wine hour and the included breakfast

quaint comfy brilliant area great common room for excellent included breakfast ans evening wine ans snacks great staff safe secure

the morning breakfast is in a delightful room and it is a full breakfast which surprised us

the 2 bdrm apartment was so roomy and pleasant. lovely sitting room, big kitchen , and do clean.

i loved having a kitchen and a sitting room!

no early check in.. no parking since the place was packed.

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

he had his earphones on and seemed occupied when we inquired about an early check in

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

was really clean. great staff. got an early check in which was great after a long flight

there was a laundry room, which was great because we washed our clothes before going home

laundryvroom was open only between 9 and 9

laundry service available, nice size of bed

bed was very comfortable & there was laundry facilities which we found a bonus

room room was clean and housekeeping came daily and replenished towels atm, vending machine and laundry service were useful good location- on the road of hop on hop off

parking/no pet fee and are allowed

well stocked, highly functional kitchen

parking at 65 dollars + tax is steep considering the amount you pay for the room

having a kitchen and dining area makes it so easy to enjoy takeout or cook as needed

hotel/residence was stunning, the suite we stayed in was massive with kitchen, living room, 2 bedrooms

clean and easily accommodated our entire family of 6

perfect for kids

breakfast

for a small hotel, the rooms were updated and they had a great breakfast

they didn’t allowed us to do early check in

parking and breakfast was a nightmare.

elegant hotel, very nice gym and interesting historical details to discover in the huge building that was once a can factory

no gym :

we had kids in our next room, yelling, screaming, jumping during the evening, we reported to the hotel,

games for the kids to play and great location.

the bed was comfortable, nicely prepared, the kids loved it

coffee maker in room, though room had a kitchen and essentially everything else you could need

they even had a full kitchen with a stovetop and refrigerator!

i booked the room, i didn't know that our room came with a small kitchen, which includes microwave, fridge, stove and kitchen stuffs to cook

no closet, but he offset that with a kitchen

parking, free breakfast, kitchen in the room was a good surprise, good location, friendly staff, cleaning every day, you can

elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs

getting an early check in and a cot added to the room promptly.

only one filtered water station in the entire property, that too in the gym

room size. laundry facilities.

nice helpful staff. modern furnishing. laundry and gym facilities.

i could hear the kids screaming in the pool from our room.

amazing location, great staff, very nice gym.

the lack of laundry facilities was a struggle.

friendly, helpful staff; clean; great pool area; great bar area; family friendly

access to the laundry was difficult.

after paying almost $300 for a room for me and my 3 kids,

i loved having the bar & happy hour

breakfast was excellent but not cheap and we had to pay $50/day for my 2 kids !!!

access to gym, 24/7 reception, the heavy locked access door at the front for extra security.

the biggest issue was i had booked 2 rooms and mentioned in the comments of my booking that i had kids and needed a connected room - they didn't get that message from bookings - which frankly

really appreciated that they had hbo and nick at nite for the kids

there, they upgraded us (without request) to a large family suite, with a king bed & 2 queens, my kids were over the moon

wifi was there but not very good

parking is free and this was very good, don't look for hotels without parking in san francisco when

there, they upgraded us

the rooms my kids were in were nice and clean

location, wifi, friendly staff

the price of the wifi too pricy. it should have been free for the price charged for a room.

only complaint was the noisy neighbors with hyper kids running around next door.

as is the gym when being used

general manager gave us an early check in at 7:30 am without any additional charges.

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

thought the access to the wifi was very poor, i had to sit on the steps by the office to gain access

wifi didn't work.

the wifi did not work and the manager could not correct it.

no pool and gym too small

has a gym and pool

location and room size; coffee and wine bar were lovely. a turntable to spin a record. cool!

gym is laughably small with free weights and no bench to sit on while lifting and a couple

nice bar restaurant

staff,breakfast location

they would leave little surprises with my kids stuffed animals or throw blankets every day

for 30 minutes, gave me a crappy room, overcharged the amount for incidentals, forgot to note my late check out

the option of a gym was nice, if limited

was excellent,esp with 2 young kids

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and chill

kids friendly

location, breakfast and gym

got 2 rooms far from another and we were with the kids, so it was difficult but this is really

they also don’t have a pool, which was a bummer for the kids

the people at the reception were nice and allowed for late check out

very kindly gave us an early check in and provided information about the local area

great spacious room. loved the closet space. very accommodating to our late check out.

got early check in at 12:30 pm 4

we could even park our small rv in the parking lot

the hotel has an outdoor pool & jacuzzi, with indoor gym/fitness room

nothing really. gym had no weight machines, just some free weights and low ceiling!

especially hotel employee at the front desk and the hotel operator who helped me get my room service breakfast in a timely way when the restaurant was not answering the phone

it did not have room service.

should have opened the pool because it didn't make too much sens to me the gym is open but not the outdoor pool

late check out

elevator broke and i had to haul my kids in the stroller down the stairs

kids loved everything about this location as well as ourselves

the kids here prior and enjoyed our stay

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

it was central with safe parking, rooms were big and very clean and comfortable

there was daily room service

housekeeping, had to chase up linen after room service was forgotten but dirty linen taken

location, parking space, clean, staffs were nice.

narrow parking spaces

the staff were amazing and the hotel itself was super cool and the bar area always busy and fun

room service wasn't clear or at all mentioned.

the morning), good wifi

no valet because of covid or room service

the gym is

not good with kids who are trying to sleep

fruit bowl at reception in morning also a help with kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

the king room was spacey and included a table which was great for meals with the kids

gave us a 3 hour early check in

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to enjoy 3

location. room service available. restaurant on site.

limited wifi

was small, but with all the sightseeing to do, you're barely in your room

the rooms are super clean and quite comfortable. the wifi was pretty good.

pool appears to be heated judging from the number of kids in there when the weather was cool and rainy

my kids enjoyed the pool

itto), which is located just outside the dining and bar area

we didn't use the pool or gym but they seem clean and nice

good breakfast, gym, check in and checkout system, great staff.

kids area within the hotel. proximity with pier. easy access by car.

kind staff, great location and lots of games for kids ; even if i do not have kids my friends did and they were very happy

this is definitely the place to stay if you’re traveling with kids/teenagers

i really liked the theme. the gym was very nice. i loved the atmosphere.

within walking distance to everything around fishermans wharf, great games room, nice and cosy gym facilities, friendly staff

with fresh waffles, complimentary coffee and tea all day long, cookies and sherry from 4 to 6 pm, room service

is no restaurant or room service provided, but the continental breakfast was adequate and since we were out sightseeing

wifi was flakey at times...breakfast was only ok

the wifi connection in our room wasnt the best, but it was somehow sometimes working.

breakfast is simple and filling. a nice start to the day.