a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

a beautiful swimming pool with diving board and sun loungers was also provided

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

all - staff, breakfast, restaurant and bar, very nice river view, good room

outside and 1 inside) and gym was great, we took full advantage of that as well

having whatsapp concierge service was a highlight: requesting support in our room, ordering room service and booking the restaurant, everything was easy and seamless

- contact the guest on the day prior of the arrival by sending the information about spa treatments and the need for booking the restaurant at night

you can get drinks in the same restraint they serve breakfast but it feels more like a cafeteria than a lounge

the spa also excellent must try

the food at breakfast and for dinner was delicious with loads of choices

heat we walked the path from hotel to central porto and it took about 60mins spa was excellent gym small but well

at the pool you can hear the motorway

garden was well maintained with access to river walks , friendly and approachable staff excellent spa facilities too vinha restaurant tasting menus was good with good cocktails

is a clean and quiet hotel. next to a gas station and with parking. is value for money

7), in both stays.

pool was amazing, room was clean and comfortable

the bed was very comfy and the spa and gym was amazing! very relaxing day!

gym, spa and tennis court

the lady overseeing breakfast brought food to me

hotel directly at the douro river with a nice pool area, big garden, restaurant and a bar located at the river

no inside car parking

rooms excellent and lovely breakfast too

welcomed very warmly by the staff and had a short but very pleasant stay enjoying both dinner and breakfast

the property is better than on the photos, good territory, pool and jacuzzi, sunbeds, bar on the riverside and very good restaurant in the main building

parking easy

clean, modern and very good value with friendly staff and a decent selection at breakfast

room was clean and breakfast was good

fine location near porto. clean rooms, good breakfast.

breakfast was great, lots of choice

a little bit out of town, need to get a cab everywhere. room service poor selection and quality.

breakfast excellent, everything you could possibly want

location and views the property was modern with nice swimming pools and gym a great walk along the

the kids got quite overwhelmed by the intensity of porto, so loved having the opportunity to play in

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

indoor pool was supposed to be heated, but it was cold.

lovely breakfast and dinner

the bar was out of several things each day, they should re-stock more frequently.

having more sunbeds by the pool - was pretty busy we presumed from non hotel guests booking a day spa pass

pool / spa closed for refurbishment but not a major problem since outside temperature was 25-28 degrees

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

new! good location. nice view from the restaurant/ bar on the top floor

it had a nice bar and breakfast included also had parking

the breakfast could be better you should have more contact with the guests

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

the breakfast was brilliant, i especially enjoyed the fresh orange juice, granola, and the eggs topped

the rooms were great, clean and comfortable, and the breakfast the next day was one of the best that i've had since i moved to portugal 2 years ago

the two sisters sonia and marta were so friendly and helpful, the breakfast was delicious, the bed was very comfortable, the decor was aesthetically pleasing, and

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

very clean,great prices. amazing staff great views of the old town. gorgeous pool

breakfast offering wasn t really varied and there was sewage smell in the rooms overnight and

breakfasts were varied and plentiful with a local delicacy to try each day

breakfast, eveything was very tasty especially bacon

amazing stuff and service great acomodation beautiful place tasty breakfast

very good breakfast and location, near metro station

i booked a room without breakfast included but then decided to try and was worth it

the

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

breakfast here was a perfect start of our day

tv channels had english options and wifi was strong for a bit of work

awesome breakfast, nice bar

across from the train station, so good for an early or late train

wifi

vibe . drinks at bar after 1am .understated . good staff . you got it just sweet

the bar is also the reception

that we cant drink in the bar after the concert from roberto carlos in gondomar

o bar feche muito sede

theres no mini bar or refrigirator in the room

at hotel was a little disappointing no tea or coffee making facilities in room couldn’t locate gym

lovely staff at the bar too and had some delicious wine and cod fish cakes - so light and tasty

staff from the bar was very nice, despite our late check-in

you're given a little chocolate bar when you check

good gym, nice stuff, clean

the breakfast is amazing , staff the best ever , hotel with a lot of luxury

very relaxing pool area and friendly staff.

delicious breakfast

the breakfast is very good , helpful and friendly staff, we like the golden decoration

we did not wish to use the spa so can t comment

opposite the hotel is 24h awesome bar with good bear

wifi fast fast, i recommend this place

as we didn t have breakfast included in our stay, the only way to order coffee was from the room service menu which wasn t available till 11am which wasn t ideal

clean rooms. good wifi.

food on the room service menu is not very good 2 free bottles of water would be nice

the gym and spa were very clean and well maintained

the gym isn’t huge but it has a very smart collection of equipment to cover all areas

i only wish the outdoor pool had been open during our stay. otherwise, everything was excellent.

loved the gym, pool and facilities

average pool, and playground not adapted for small kids

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

gym is tiny with old broken equipment which seems to be 30 year old

spacious room very clean and neat, well decorated, comfortable bed

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

stay at this hotel, staff friendly and helpful, room lovely, restaurant and bar good value

breakfast spread is good and there is a spa and gym )but we did not have time to use)

rooms very cleaned , breakfast really good , the same goes for the position

breakfast was all fresh with a good variety

there was a lovely woman making breakfast, she was super sweet with our son (slightly embarrassed by the attention, lol)

they even prepare extra breakfast, because we needed to check out earlier

we had a fantastic breakfast

wifi not working

more information on bar meals would be helpful.

i stayed with my two kids and we all loved it

we tried to log on to the wifi, instead of the password coming up, we got sent to a web page asking for us to input name,

and the rooftop bar was sensational

we realize this was off-season, but we appreciated having a bar and restaurant on property in the evenings when we chose not to go out

the staff in the bar and restaurant made me feel very welcome and provided an excellent quality of service, i also

we enjoyed a drink from the bar one evening and bar tender suggested some delicious wine for us at 5 euro per glass

a welcome glass of port was very welcome, as well as the tiny gym room

new hotel, full amenities, gym, pool, and restaurant

the indoor pool was fab too

the setting, the pool, the service, the breakfast, the beds, the shower - all of it

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great location

gym was great for a hotel gym

breakfast and restaurants were excellent from pool bar to michelin restaurant

staff, wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

small shower, bad wifi

they will make no offer whatsoever to compensate (eg no free cocktail, no breakfast voucher, no laundry discount

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then he wrote my room number on his hand

although the roof top bar could use a facelift

we asked for iron, but because the hotel has a laundry service, they don't have one for the room, which is bit inconvenient when you need to iron

there is a self service laundry within 50m of hotel

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar was extremely expensive

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

clean with well equipped kitchenette

very basic little kitchen which satisfied all our needs

room is big and it have a kitchen

laundry changed and room cleaned halfway through our weeks stay

our room was nice big and clean, very comfortable for 3, kitchen was well equipped too

very outdated no wifi in rooms carpet was stained and old the hotel needs a major renovation

there were families with kids in the pool making it difficult to have anything of a reasonable swim much of the time

swimming pool was great for kids

the hotel's leisure facilities, including the spa and gym, were fantastic

ds eat free), nice views, swimming pool

we had to do an early check out before breakfast started officially and the staff left us a

such old world charm, wonderful staff, elaborate breakfast

breakfast each morning was delicious, the croissants and pastries were so fresh

breakfast was great, they had everything

the breakfast was 5 star

great property…. wonderful beds…. excellent breakfast… good location.

the breakfast is excellent

very relaxed with an honesty bar and lovely garden terrace

the honesty bar was a great feature

self-served bar is a great idea (in the hotel), perfect patio, good preakfast, kept our luggage for 2 weeks

breakfast, super location including the best views across to wow, the river and so much more,

of gaia - nice spacious apartment and a lovely roof terrace with a great view and even a (small) pool - plus very caring personnel

and the small pool and roof top terrasse was very nice

not a spa hotel

buffet breakfast was delicious

tiny gym, not more than 2 people.

the gym and pool were so relaxing

delicious breakfast room is quite and luxurious

especially ines, who gave us great recommendations over the restaurants nearby and a wonderful bar for the sunset

cooked to order, excellent hospitality which is 24 hours, and lovely facilities including a gym, pool, and

wifi never connected in the apartment.

rooftop bar/ cafe and pool with a view of the river too

the terrace with the pool was great to relax, watch the sunset and basically chill

arrived to find the pool out of order

the wifi did not work

breakfast in the bar area each morning nicely done, with some made to order options

location, very goog breakfast, small but nice room

clean hotel, excellent location, good isolation from noisy days during san joan, very good breakfast

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

shame the other bar was not

high speed wifi didn't looked like

the wifi is very weak and i couldon

bar on level 1 - the one guy that worked there was lovely but wow the service is slow, the food

wifi speeds were slow

hotel doesn’t have a gym (unfortunately) but the staff was helpful in finding me a gym

the rooftop restaurant and bar are absolutely fantastic, with stunning views

the location and the rooms good size and rooftop bar and the staff

a very good choice of restaurants and bars nearby

room was spotlessly clean and got early check in

great clean facility!! super close to laundry and great restaurants!

not sure why we weren't allowed plastic cups by the sun lougers, but that is what we were told by bar staff

complaint is that you have to pay for the use of an indoor pool and sauna

for adults only so my husband and i couldn’t use it as we came with our 2 kids a 6 year old and a 1 year

clean, lovely and helpful staff from front desk to bar staff

nicely furnished historic apartment with kitchenette

btw, our unit also had a kitchenette with fridge and stove top

kitchen is wide and well equipped, we can cook there without any problems

beautifull with two separate bedrooms and separate bathrooms + big living room conneted with kitchen

we were in one of the top floor apartments with two double beds, a lovely living/work/kitchen space & 2 bathrooms

hope i can go back with my grown kids someday

breakfast was delicious and offered a great variety each morning

hope i can go back with my grown kids someday

staff, perfect breakfast, perfect location, perfect room

breakfast is amazing

were given a larger room for our dog and he was allowed to join us for breakfast in restricted areas, lovely clean and comfortable right in the middle of the town, loved

good breakfast.

excelente breakfast! fantastic!

location, friendly staff, able to have a night cap drink in bar after arriving at 3am after delayed flight, great welcome

are so well organized that they even prepare a shorter formula - but still very rich - breakfast for the early travelers that is made avalable from 4 to 6 30 when the regular full

the place itself has a shared kitchen and garden

were some problems with the electricity supply, so wifi was not working every now and then, plus that also affected the heater in the room -

good location, warm welcome, kitchen and patio and a very good price value.

maybe the kitchen could have been better equipped, but it's a stretch

the room was very spacious and comfortable, along with the kitchen

young girl in the cocktail bar also exceptional

nice pool jut pity it was not heated

breakfast and dinner at blind were impeccable

staffs good attention to detail clean rooms location could be better: breakfast service around pool

room service had to be reminded to provide soap

manage was very lovely when i had a drink at the bar in the evening

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you cannot provide extra pillows

store room for cases, bar although i didn’t use or see anyone do so, small area with sofas and tv

there is also a nice bar area and small terrace on the ground floor which i didn’t use but looks

it was also nice to have a bar available at the end of a long day sight seeing

clean and comfortable, with a nice hotel bar and garden

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

the restaurant/ bar was also nice

breakfast was fine. it would have been nice if the bar was open later.

breakfast was perfect but i didnt find bar in my room, that is strange for 4* hotel

frendly stuff, location, free privat parking, breakfast outside

breakfast was great, buns, pastries, coffe, milk, cereal and fruits - much more than what you'd

had to leave before breakfast started at 7am

the hotel allowed us early check in at 11

breakfast was quite good

the bar was really more of a comfortable lounge, and we enjoyed sitting there and reflecting on our day

the bar in the hotel is very quiet and relaxing

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

the dining, the breakfast, the bar were all top

staff were amazing from the front desk to the bar to the breakfast staff

the gentleman at reception arranged take a way breakfast, different taxis for different times for the group

although adequate the breakfast could do with expanding their choice.

a decent breakfast

warm welcome. great breakfast. very friendly and helpful staff.

gs, baconetc) and the normal cold choices

quite central, good wifi, coffee vending machine in lobby. can recommend

breakfast room is a bit dark so we declined it

the rooms were clean and comfortable. breakfast was good with lots of fresh options.

great location! and breakfast was also very good.

located modern hotel with helpful staff, clean room, strong wifi, vigorous shower

wifi, breakfast expensive, views, noise

wifi was not always working properly.

jose at front desk was incredibly helpful with directions, laundry and all questions i had

we greatly appreciated the early check in as well as the luggage storage after we checked out

wifi only worked in the bathroom and not the bedroom

the bar in the lobby was a bonus

staff we didn t find very helpful or friendly, we wasn t explained about wifi or how to even find our room no smiles or seemed happy to have us

the gym was really small

small gym in hotel if you want to have a work out

well equipped gym, though small

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

wifi - not working properly

pool was a little chilly, but it was still relaxing.

spa was not working properly, steam room was not working i almost burned my feet the was very hot

excellent location - wonderful staff and hospitality- early check in and easy valet for our car

nice place, great conditions and facilities, large kitchen and really huge terrace

other space of apartment was very dirty(bathrooms, kitchen)

the bathrooms were clean, the kitchen was equipped properly and the balcony was amazing for eating and drinking and it connects

had a kitchen with terrace and room had a balcony

quiet, relaxed atmosphere, kitchen, utilities,coffeehouse etc etc etc…

the staff were great but the bar staff were excellent they could not do enough to make our stay brilliant

everything the staff the room the breakfast thank you foir lovely stay

breakfast was super, the catering staff were wonderful to us everyday

the wifi was rather weak and it is not the best place to stay in case you plan to work there all day

staff - smiling, supportive great breakfast - a lot of tasty options unique comfort - clean and wide room, comfortable beds, calm

bed is superb, very clean, good food, gym and pool very well kept, helpful polite staff

stylish hotel, clean, good sized rooms, very comfy beds, quality buffet breakfast and kids loved the pool

interior was premium quality, bed was comfortable, the toiletries where ritual pool gym and sauna was lovely and breakfast was

i particularly liked the gym, which was well-equipped and provided towels and cold water

the breakfast buffet had a good variety

was no room service or laundry service unlike what it says on booking

early check in was possible, we get a better room than we actually booked

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

staff, good advice on restaurants, well placed and close to shops and self service laundry

everything , super staff , excellent location and breakfast in your room

e celly location and breakfast staff is friendly loved the place!

delicious breakfast served in our room

restored bulding, good decoration, very friendly and welcoming staff, very good breakfast served in the room, good and central location at walking distance from main touristic

room, facilities and breakfast

the breakfast every morning was really fantastic

the breakfast was delicious

location, charming decor, breakfast.

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

breakfast on the terrace with delicious food and amazing view is a dream

my husband and i had a massage in the spa, the spa is beautiful and the therapists were so lovely and welcoming and went above and beyond

e-day)

pool was lovely

were a lot of small children at the swimming pool which makes it a noisy area

gym, breakfast, audio in the room

hotel has a great bar to chill out after a long day of site seeing

breakfast is great

was amazing in the centre of old town front desk and bar staff were so helpful and

all employees were extremely kind, very good breakfast and the room was perfectly clean

the hotel provided an excellent and varied breakfast and there is a bistro and bar within so that drinks and food were available without having to leave the hotel

wifi was not reliable enough

fast wifi

breakfast 10/10

wifi has been slow

the view from our room and room service

most of all the staff at reception and mario at the bar were so helpful, informative and friendly

gym size and equipment options could have been better

gym was limited and at the time of travel the parking and access to the hotel lobby was unavailable

22.30 bar closing too early.

location was perfect and we particularly would like to mention mario who was an absolute gem the breakfast was

very good location all systems worked well, although wifi was variable depending on location.

would have been better if the hotel had internet, it had great wifi but the wifi was rarely if ever connected to the internet, i'm not sure what you do with such

great location. easy access, good wifi, very helpful staff.

excellent late check out of midday and the fact you could leave your cases for a few hours staff very

wifi was uneven in the room and in the hotel. ranged from excellent to unusable.

breakfast was a bit basic but perfectly fine for a short stay

the breakfast is good

breakfast is delicious

hotel with a really nice design, friendly staff, good breakfast, and a central location close to aliados, clérigos tower, lello bookstore, sé cathedral

breakfast also offers a great selection

the breakfast is a la carte but you can order as much as you want and the quality of the food and

breakfast had a very nice variety of options and the dining room staff was creative by offering

the breakfast was just

great location, staff very helpful, excellent breakfast with great choice.

and above all the awsome team