pool was amazing, room was clean and comfortable

the spa and pool

good wifi

great wifi

breakfast started to late though

it was clean, spacious and great location. staff was very nice and helpful. breakfast was good.

breakfast was included and had good options

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

breakfast was brilliant large range of items to chose from

nice location, nice staff, nice breakfast. very clean. a very good option in this town.

great staff , facilities and breakfast

and at breakfast 3) spacious room and bathroom 4) very comfortable bed 5) indoor swimming pool and gym 6) nice quiet location in

clean. nice decoration. location. pool. gym. staff

amazing hotel, great room, great breakfast

localization near to my factory, breakfast & swimming pool

staff was very friendly and the breakfast was really nice

breakfast was great, the botanical garden is worth a stroll

a beautiful swimming pool with diving board and sun loungers was also provided

property with nice furnishing, beautiful garden and pool area

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

good location and free parking, decent breakfast

also breakfast is amazing with sweets and salty products

the mini bar was indeed mini

the breakfast is delicious and varied

no gym (closed)

the breakfast is amazing, everything is made from scratch and super delicious

need to to be aware that breakfast only starts at 8

the food is delicious and breakfast is cooked to your desire

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

facilties like wifi, towels etc

the pool was a great cool off when we returned from porto after a long day

plenty of free public parking just in front of the hotel

good swimming pool

- easy public parking out front

lovely pool, jacuzzi

wide selection and good food for breakfast

very good breakfast with lots of choice & variety.

unfortunately the gym was out of order during our stay.

breakfast was plenty and really good

i traveled around portugal by car, and the hotel conveniently offers free parking

luxurious building and rooms. great restaurant and good coffee for breakfast

the breakfast buffet was very nice and plenty full

great and clean room. great restaurant and spa. breakfast with great coffee.

the pool towels were the largest and softest i've ever known

fully equipped gym and great swimming pool

room was clean, breakfast good

its a good place to visit with kids and

breakfast: need better coffee. other than that, everything was great

breakfast had a great selection and the location was very close to the beach

breakfast was just average

everyday the same breakfast.

the continental breakfast was very good, with everything fresh.

reading reviews i got worried about hard mattresses and poor breakfast but both of them were good

location is perfect - 1 min from the beach, 1 min from the train, 5 min from casino and boardwalk, 3 min to grocery store

we were leaving at six so they opened the breakfast up for us 2 1/2 hours earlier

wifi chilling area of the spa often without laying chairs and pool too crowded

loved the pool & spa facilities

the room service where a little bit late.

the swimming pool and the spa area both were clean, relaxing, and beautifully maintained

the family suite was perfect for 2 adults and 2 kids

breakfast was also nice and free parking is good

the breakfast was very good and the staff were polite and attentive

windows need to have a permanent lick as it opens wide it can be dangerous for small kids, the small fridge did not work apart from this two thing all the rest was great principally

location very friendly staff secure underground parking and a great view of the city from the eighth

there is a parking garage you can use after you check-in, which was a great bonus for us

i would love to have the spa and saunas open prior to 9:00 am

clean spacious and comfortable, facilities in spa and pool are excellent, food breakfast lunch dinner is superb, and the staff are exceptional

clean spacious and comfortable, facilities in spa and pool are excellent, food breakfast lunch dinner is

pools (one indoor and one outdoor, both heated) making it a great destination (especially with kids) all year round

we also loved that the gym, spa and pool were open even though many other hotels are still using covid as an excuse not to

very spacious bedrooms very pleasant staff very clean rooms very quiet area i know gym and indoor pool were available but i was unable to use it

pool was stinking, the gym is very small with bad ac, the restaurant is open only till 22,00 and in the bar was nobody to

breakfast was limited but good

we like very much the swimming pool

was great :) the staff was so polite, the breakfast was tasty and the room was cosy

everything was high quality, including breakfast and restaurant.

breakfast was fresh and varied and eggs can be freshly cooked to your preference

there is a bar and good restaurant with a huge pizza oven

the included breakfast was a nice blend of serve-yourself and a menu of cooked-to-order options

selection of channels on tv. the selection of items for breakfast. but did enjoy the hotel.

all - staff, breakfast, restaurant and bar, very nice river view, good room

no facilities for kids , kids room , play program on weekends.

everything was perfect. food spa ambiance.

was a kid sized robe in the bathroom, turn down service with a teddy bear and balloon, and even a kids menu at the michelin star restaurant

several small thoughtful details (like a tasteful play area adjacent to the main restaurant, a kids menu, child-s-zed bathrobes, etc) that made children feel very welcome and cared for

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

i was especially impressed with the breakfast on the 10th floor the view was just amazing ud83dude0d and the staff were very

helpful staff, lovely restaurant on top floor with great view and lovely food, exellent choice at breakfast

it had a nice bar and breakfast included also had parking

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

pool & garden views are gorgeous

1 gastro restaurant and 1 brasserie to meet the needs of everyone, and the bar was super

we loved our room, the restaurants, the spa, the pool…and the staff are so helpful and kind

very minor comment but having to pay for extra small things, like a swimming hat for the pool or being asked to pay for a bucket of ice to go to the room, didn’t feel like 5 star

the spa also excellent must try

on the tv you see many channels and the wifi is free and without passwords or registrations, but it is a bit slow, i preferred to use the

very good breakfast

breakfast here was a perfect start of our day

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

late check out.

pool was closed

the pool was supposed to be closed from the end of october, i came on oct 4th and it was already closed

breakfast was excellent, room clean and comfortable

nice stylish hotel with comfortable rooms and very good breakfast with everything you may want.

the restaurant and bar staff was amazing and i cannot thank them enough

spacious room very clean and neat, well decorated, comfortable bed

spa is not working, we only had one towel in the room (two people)

breakfast spread is good and there is a spa and gym )but we did not have time to use)

breakfast spread is good and there is a spa and gym )but we did not have time to use)

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the

average pool, and playground not adapted for small kids

the staff, the facilities, the spa is unreal and most importantly the atmosphere

the spa staff was very kind and professional and the massage i got was great

we really enjoyed the pool and the staff are so friendly and helpful

were always happy to help, the environment was beautifully looked after and the amenities, pools, spa and public spaces were enjoyed with minimal effort, seamless care and maximum consideration

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

the two sisters sonia and marta were so friendly and helpful, the breakfast was delicious, the bed was very comfortable, the decor was aesthetically pleasing, and

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

the breakfast was simply amazing, such a broad choice (pancakes, fruit, cooked and cold meats, pastries

beautiful interior design and quiet location. garden with nice view and pool.

the breakfast is amazing , staff the best ever , hotel with a lot of luxury

the breakfast was brilliant and various despite of we were alone at the hotel

delicious breakfast

just an advisement- not a place to stay if you are limited in walking up stairs or steps and the pool was very slippery getting as we witnessed two separate people slip on the steps getting in and

the indoor heated pool was warm and the area modern decor was very posh

room for family with kids

pool was excellent, overlooking the douro river

only issue hot food at breakfast was cold regardless what time we went to breakfast

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

the layout is amazing with an outdoor pool overlooking the river

much for accommodating hotel guests first) but we can order a room service

on the one night we did decide to dine i'm the hotel, we ordered room service

wonderful building, great river view. breakfast superb parking good

was the most disappointing throughout our stay- one night at the restaurant and another with room service as there were no seats available

indoor pool was supposed to be heated, but it was cold.

the room was spacious and clean. the bar had craft beer. the breakfast was quite good.

the hotel has a rich energy, the main hall, bar and restaurant being the razzle dazzle of it all

size of the room and comfortable double beds. breakfast also great!

located in in city center, included free parking

the parking area is quite tight and difficult to maneuver.

beautiful views - lovely pools - great welcome especially for kids! staff were super helpful.

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great location

breakfast and restaurants were excellent from pool bar to michelin restaurant

the pool and spa was fantastic. the restaurant was very good

view was excellent - at breakfast looking down at the river - and one could walk down to the old town, or to the funicular

fabulous breakfast with a wide assortment of cooked and cold food, fruit and pastries.

location with less than 5-minute walk to the riverside, great bars, and the bridge

self-served bar is a great idea (in the hotel), perfect patio, good preakfast, kept our luggage for 2 weeks

it’s a converted building with quaint sitting areas, an honor bar, and a very good breakfast

lovely breakfast, beautifully presented

loved the pool. its small but i found a moment to myself and it was fab.

of gaia - nice spacious apartment and a lovely roof terrace with a great view and even a (small) pool - plus very caring personnel

breakfast delicious, and a thai massage & spa opened, so we had some massage

the breakfast was fine and the room modern and well equiped

breakfast was continental but great

clean and nice apartment, everythings very new, nice terrace, pool with a great view, bit harder if you are with a car, search for parkings and walk a few mins

beautiful rooftop terrace and small pool

wifi is slow unable to conduct meetings.

smartr porto reis de gaia & spa sits slap bang in the heart of gaia, surrounded by the famous port lodges, with porto just a

the room has a kitchenette, ac, utensils, sofa, wifi

best part for us was the access to a spa and pool

though pool is a little cold) but you have to pre-book

breakfast, dinner, the bar and the staff, room service all lovely

and location of the room, the quality of the beds, the shower facilities and linens; we used the gym, the indoor and outdoor pools, and enjoyed breakfast at the hotel

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the bar was extremely expensive

man of 22, who seemed to be working in various roles throughout the hotel, including the bar and room service

was a shame the pool wasn t available but we were told in advance and maintenance is unavoidable

i wish children were allowed into the swimming pool also after midday.

service was top notch and the view from the bar is amazing

breakfast delicious and handly made with passion

i phoned down for some and was told i would have to pay a room service charge for a tiny bit of milk

decor, incredible heated pool, great view of the river, quiet side street, friendly staff, nice breakfast

design, great breakfasts, warm pool even in november, very cosy and comfortable rooms

attitude, special requests, outstanding design, comfy beds, cleanliness, food and bar

is amazing - breakfast perfect and views during breakfast the bomb - very comfy bed - very nice pool

lite, always ready with suggestions, excellent service - desk and room service)

i found this strange, especially if you travel with kids

om with river view) interior ambience wifi

comfy bed for us and our kids to share

amenities, power outlets, wifi, all exceptional

spa facilities very good

the breakfast was perfect, the room is big and cosy

breakfast was good and staff really takes care and is very friendly

good breakfast

the breakfast could be improved with more local fresh products.

rooms very cleaned , breakfast really good , the same goes for the position

hotel personnel was amazing, their hospitality was over expectations: reception, breakfast, room cleaning, everything was really professional

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two bikes

breakfast was all fresh with a good variety

good location, comfortable beds, fast wifi

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when there are lots of excellent bars on the hotels doorstep

the included breakfast was also fantastic, prepared by their chef and you get to enjoy it at the hotels terrace

was amazing, breakfast and dinner, as was the service

location, charming decor, breakfast.

the breakfast was delicious and a la carte

the gym outside is a good addition

room service / breakfast was also very good

food on the room service menu is not very good 2 free bottles of water would be nice

they also stopped room service for restaurant meals but allowed snack food orders to the end of my stay

though there is room service)

the bar options are so good as well

neverthess, room service provided us with warm milk free of charge every

the breakfast buffet is also worth mentioning

had a great time at their bar during halloween

there was a varied breakfast

awesome breakfast, nice bar

breakfast, cafe, bar available

reception staff spoke english and free wifi

wifi was not password protected and dropped out more often than not

wifi worked well

the wifi in the hotel is weak and not good.

the wifi signal was so weak, maybe because i stayed in 5th floor.

wifi coverage was weak in the room.

very good location all systems worked well, although wifi was variable depending on location.

staff was friendly and it was the best wifi we had at any hotel during our portugal vacation

wonderful breakfast full of fresh fruit and more

the staff was very helpful and happy to help with all of our requests - from early check in to arranging transportation and providing restaurant recommendations

the breakfast was beyond amazing - the fresh fruit every day was a beautiful mix and arrangement of

wonderful daily breakfast and friendly staff

we loved the location, the breakfast, the view and we were always wonderfully looked after.

lovely small rooftop pool with great views of the he city ideal place to rrest and relax after a hard day's sightseeing

no shade or furniture at pool pool too shallow for swimming ac not controllable

lobby cafe and garden staff friendly and knowledgeable fitness room pool robes

a larger gym.

made from an angels bum, and wine for breakfast, with a rooftop bar of the whole city

the breakfast is a la carte but you can order as much as you want and the quality of the food and

with incredibly helpful staff in a perfect location to explore porto, with an amazing a la carte breakfast and a special evening treat in our room

every things room verynice all staffs are very welcome breakfast very good

great location, staff very helpful, excellent breakfast with great choice.

and above all the awsome team

the gym/ fitness centre was not quite as equipped as expected, but still able to work

a regular porto’s visitor due family commitments but this time it was a mixture of visiting my kids and introducing porto to my partner

i liked everything, but the gym could be a bit bigger.

pleasant bar, small gym, on site eating in an area which is very residential

good gym, nice stuff, clean

swimming pool was great for the kids

the only small thing was limited use of pool for children.

to book a time to have cocktails and the spa when you are on holiday - forcing you to schedule your time

we loved the spa and gym facilities too, myself and fiance had incredible treatments and were already planning when we

am being so very picky here but the gym was nice but don’t have enough weights machine and no towels- that being said the staff

quiet i never hesrd any noise from other guests, well designed room, very comfortable bed, good breakfast

the included breakfast was great. location was very close to the water. very walkable

breakfast was average

the breakfast was incredible- each day was a little different and each item was so tasty

staff were excellent- so helpful breakfast was amazing- incredible choice location was perfect

great location, quiet, fabulous breakfast, beautiful view

breakfast was plentiful and with many choices. breakfast room had a view onto the douro river

loved rain head shower, the breakfast service, and location

welcome by maria excellent location beautiful room with views over the river delightful breakfast

i will say that it is not fully accessible as the elevator does not go all the way to the breakfast floor

wifi

wifi works in front of front desk only and air conditioner doesn't work either

staff, wifi

small shower, bad wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

she took care of us at the bar and sat down with us for a while during our dinner break

this hotel is an architectural marvel, and the bar was small but very friendly and well-stocked.

breakfast and bar area

double beds but after realizing i had chose 2 adults only, i messaged the property to ensure my kids were welcomed

with eggs made to order for breakfast, bar access, and central location just footsteps away from the river, we couldn’t have found a

beds are really comfy and the curtain is a good ideas. nice breakfast for €4. lovely staff

the location is within walking distance to riverpoint, and breakfast is available

wine tasting, bar downstairs was fun

bar and

the morning breakfast was large and very well presented

room service - from the downstairs cafe - lots of items were unavailable and also it was quite a

the in house phone provided for calls, wifi etc is excellent

nice hotel, restaurant and bar area. friendly staff. excellent location.

location; design; big comfy bed; free water bottle; wine bar next door

front of tunnel)

room was clean, with a large bathroom, wifi excellent

staff are exceptionally friendly, very accommodating and really nice breakfast.

derground but we lots of character) which is

breakfast very good. room service food less so.

the snack bar food it s not that great comparing to the restaurant

we were prepared vegan breakfasts on account of not eating cheese / eggs and in spite of a massive breakfast buffet

i had asked for the avo toast from the room service menu for breakfast but it wasn t available on both mornings the spa is disappointing

outstanding we thoroughly enjoyed our stay in this hotel decorated to perfection lovely pool / gym

especially enjoyed the pool area

the outdoor area/pool very attractive

lots of noise coming from the kitchen but sometimes little action

really lovely staff breakfast was excellent room was very comfortable

the breakfast is nice

rooms spacious and spotlessley clean , room had a mini bar , prices very reasonable , futniture minimilist but tasteful

to all from the kitchen , reception and housekeeping my sincere thank you

a bit more kitchen utensils.

our room was nice big and clean, very comfortable for 3, kitchen was well equipped too

very basic little kitchen which satisfied all our needs

it would have been great to have some kitchen utensils but it was not end of the world they weren't there

lovely terrace, nice kitchenette.

the breakfast was 5 star

we had the room service for cleaning come everyday to change the sheets and towels, which was great

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

the breakfast was done so elegantly in a wonderful dining room

bed very comfy, wonderful breakfast.

the breakfast was incredible location perfect

the breakfast was superb, right portions and enough variety to meet everyone’s needs

the location, cleanliness, kindness of the staff, the breakfast, the bed, the shower, the view from the windows

great location, wonderful staff and really good breakfast!

the facilities were top notch, clean and brite with an great breakfast in the morning

isn't the establishment's fault but next to the hostel there is a bar which plays loud music from sunset to early morning - more precisely, until 4:00 am during our

the bar and restaurant under the apartment were so noisy!!

there is a bar downstairs

little noisy in the evening if you want a quiet break as the bar is downstairs, but fine if you enjoy good cocktails & socialising in to the early hours

very clean room, modern furniture, comfy bed, ensuite shower, wifi. great seaview.