a beautiful swimming pool with diving board and sun loungers was also provided

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

the food is delicious and breakfast is cooked to your desire

the breakfast is amazing, everything is made from scratch and super delicious

we also order breakfast to the room which was excellent too

perhaps the outside table in the room could be bigger to have breakfast there but still excellent

need to to be aware that breakfast only starts at 8

the staff here are excellent. the hotel and facilities are fantastic. the breakfast is amazing.

poor gym and wellness center.

wide selection and good food for breakfast

breakfast was good as well

very good breakfast with lots of choice & variety.

breakfast and gym were very good, pool area was nice

more areas of shade by pool would be

very nice spa and gym facilities great rooms good wifi

breakfast was delicious, lots of choice and large variety of fresh fruits

swimming pool, gym, breakfast, helpful staff

health center with swimming pool, steam room, sauna, gym

the spa and pool

for breakfast good but on hot meal only scrambled egg, could have more like hot tomato's, sausages and

was next door, with great food and good value, but i didn't see that the hotel bar was open at any point

pool tennis court restarsnt next door

fitness is don t have working machines or dumbbells or anything about the simple training

the two room shared suite is a must for those with 3 little kids

the family suite was perfect for 2 adults and 2 kids

we hoped there would be a jacuzzi available inside the spa area, but that's not the end of the world

disappointed that the restaurant was closed but the room service was good

only thing was not have a trop service for the breakfast

location all the basics free wifi tv with many channels balcony desk to work from quick

it was really close to the beach and the city center. breakfast was good enough.

no sea view, breakfast is very weak, the same everyday.

reading reviews i got worried about hard mattresses and poor breakfast but both of them were good

only thing that could have been better was that our room was on the ground floor overlooking the bar and sometimes was a bit noisy

very minor comment but having to pay for extra small things, like a swimming hat for the pool or being asked to pay for a bucket of ice to go to the room, didn’t feel like 5 star

the view was stunning, and the bed was incredibly spacious and comfortable

the dinner options could be better, breakfast was amazing.

the sisley spa was such a highlight

friendly hotel stuff, good breakfast

room was clean, breakfast good

pretty good breakfast too

breakfast had a great selection and the location was very close to the beach

breakfast: need better coffee. other than that, everything was great

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

friendly staff wifi excellent

building, super helpful staff and service, friendly owners, fantastic breakfast, good location, super comfortable rooms, honestly real value for money and fantastic

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

not a problem, but the bar area was small.

the breakfast had a large selection of choices from yogurt, bread, buns, cold cuts, fruit, different

very good breakfast

the breakfast looked very basic at first, but in the end i ate my fill and it turned out that all the

all areas were clean with daily room service

late check out.

room for family with kids

bed for kids was not ready, we had to change rooms and it took ages, while being late at night

the games room for my kids was freezing as outdoors in pool area & no doors to close.

indoor pool and gym and an outdoor pool

amazing view over the river. breakfast was delicious. very comfortable bed.

breakfast spread is good and there is a spa and gym )but we did not have time to use)

it could offer a gym

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

spa is not working, we only had one towel in the room (two people)

the restaurant and bar were excellent

the breakfast was simply amazing, such a broad choice (pancakes, fruit, cooked and cold meats, pastries

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

the sun sitting out on a lounger in the lovely garden area and dip (my feet) in the beautiful pool

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

awesome breakfast and a perfect view over the river

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

there could be a few more drinks in the room fridge, when needed we just called room service

property, views out of this world, breakfast was delicious and plentiful- all of the staff was warm, accomodating, friendly and

room service comes with an extra charge, every time you order something to be honest this is

view from room, valet parking, the very friendly staff

the staff, the facilities, the spa is unreal and most importantly the atmosphere

the gym and spa were very clean and well maintained

pool bar was our favourite space

quiet elegance, modern amenities, comfortable bed, great food, fabulous spa and friendly and super helpful staff

pool and gym and sauna are up to date

stay excellent hospitality all was perfect and clean

very relaxing pool area and friendly staff.

the indoor heated pool was warm and the area modern decor was very posh

big rooms very comfortable bed good location , the pool is very good to relax

only improvement would be to provide a swim pool cap for the indoor pool.

and breakfast

service, comfortable and spacious, incredible staff, delicious breakfast, indoor pool and areas to stay were very chill and clean

outdoor seating area was very relaxing and the room spotless and modern (fantastic shower) mini bar was really good and had complementary coffee and a bottle of water

gym and swimming pool was a plus

service, comfortable and spacious, incredible staff, delicious breakfast, indoor pool and areas to stay were very chill and clean

breakfast and restaurants were excellent from pool bar to michelin restaurant

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great location

also the temperature of the spa pool should be more

the staff are exceptional and the pool overlooks the river

the setting, the pool, the service, the breakfast, the beds, the shower - all of it

super nice staff, room was just perfect and the breakfast was exactly what i could have hoped for

plenty of free public parking just in front of the hotel

the breakfast was excellent

great preople very friendly, nice room and good breakfast. thank you

swimming pool.

the breakfast was made with a lot of love - tiny pastel de nata, fresh fruits, warm and cold dishes

self-served bar is a great idea (in the hotel), perfect patio, good preakfast, kept our luggage for 2 weeks

breakfast service but that is all

very relaxed with an honesty bar and lovely garden terrace

it’s a converted building with quaint sitting areas, an honor bar, and a very good breakfast

the view and the spa were amazing.

plenty of kitchen equipment

spacious, clean, great amenities, friendly staff and balconies with great views and a pool.

of gaia - nice spacious apartment and a lovely roof terrace with a great view and even a (small) pool - plus very caring personnel

view, pool, area

smartr porto reis de gaia & spa sits slap bang in the heart of gaia, surrounded by the famous port lodges, with porto just a

good wifi with easy log in

massage at the spa was excellent

the room has a kitchenette, ac, utensils, sofa, wifi

large spacious modern apartments fully equipped inc fridge coffee maker toaster and cooker - good wifi - excellent location - staff friendly speak good english-comfortable bed - all

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the bar was extremely expensive

wifi is also fast and password protected

breakfast was brilliant large range of items to chose from

enjoyed a nice meal and the staff was friendly, i was surprised to see options without lactose at breakfast as i never saw a hotel provide it and i'm intolerant

it was clean, spacious and great location. staff was very nice and helpful. breakfast was good.

breakfast is also a bonus

tv channels had english options and wifi was strong for a bit of work

wifi was not password protected and dropped out more often than not

across from the train station, so good for an early or late train

nice environment in cafe / bar area

awesome breakfast, nice bar

kids enjoyed their stay, the spa pool, and breakfast

was perfect but on the monday which was pretty quiet the pool staff forgot our order and then made us sign twice for our order and its possible we got

pool was lovely

e-day)

pool hours - it should be open in the afternoon for kids as well

food on the room service menu is not very good 2 free bottles of water would be nice

opposite the hotel is 24h awesome bar with good bear

no pool and gym leaves alot to be desired.

the bar staff were very friendly and helpful

room service food was poor quality - we had the burger which was not enjoyable

at hotel was a little disappointing no tea or coffee making facilities in room couldn’t locate gym

good gym, nice stuff, clean

location and bar area

the gym/ fitness centre was not quite as equipped as expected, but still able to work

staff from the bar was very nice, despite our late check-in

breakfast was all fresh with a good variety

wifi was very intermittent. our room was quite small.

the breakfast was good, there were oranges every morning so you can have fresh juice

for breakfast maybe a coffee machine maybe better it goes too strong in a flask jug

they even prepare extra breakfast, because we needed to check out earlier

they even translated on our behalf when we had some issues communicating with delivery personnel and drivers

view

affordable room service

minutes to town lovely view from balcony v comfy bed fridge kids eat breakfast for free sound proof

reception staff is very helpful. even coffe/ bar counter person was very helpful. room was clean

the view from the bar on the 3rd floor is amazing and not to be missed

i wish children were allowed into the swimming pool also after midday.

fully kitted out gym - cardio and strength

service was top notch and the view from the bar is amazing

the bar has a gorgeous view

decaf coffee - bring a travel kettle or coffee sachets/tea bags and you can negotiate with the bar to make your hot beverage

kids friendly, convenient location, good breakfast buffet and lunch options, great warm swimming

pool also has great view towards the bridge

ac default during absence at 18 celsius set by room service when previously turned off by guests

pity i could have a smoking area around swimming pool. but despite that very good staff

made from an angels bum, and wine for breakfast, with a rooftop bar of the whole city

oh, and a great little plunge pool on the roof with amazing views

lovely small rooftop pool with great views of the he city ideal place to rrest and relax after a hard day's sightseeing

restaurant and bar staff responsive and helpful

small gym

staff, wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

wifi works in front of front desk only and air conditioner doesn't work either

wifi

small shower, bad wifi

the breakfast was delicious

trip to porto was our first one abroad since the pandemic started – and wow has it set the bar high for all future trips

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when there are lots of excellent bars on the hotels doorstep

enjoy breakfast on their sun soaked balcony overlooking the

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

no gym (closed)

the mini bar was indeed mini

good location and free parking, decent breakfast

cozy bedroom with amazing utilities. breakfast was also very good

good value excellent breakfast.

our room was nice big and clean, very comfortable for 3, kitchen was well equipped too

it would have been great to have some kitchen utensils but it was not end of the world they weren't there

center (san bemto, rua santa catarina & metro), comfortable beds and well equiped with dishes and kitchen things

room is big and it have a kitchen

lovely terrace, nice kitchenette.

gym was a little too small.

wonderful bar area, jars of sweets were a nice touch

great location great staff nice rooms nice pool

would have liked pool to be opened longer. open 8am to 8pm

tiny gym, not more than 2 people.

bed very comfy, wonderful breakfast.

breakfast was great, they had everything

the breakfast was done so elegantly in a wonderful dining room

the breakfast was 5 star

we had the room service for cleaning come everyday to change the sheets and towels, which was great

we couldn't get a cocktail at the restaurant bar in the evening. no bartenders were available.

there was a varied breakfast

and the bar in the evening was chilled and relaxing after a day of

wifi was really slow

neverthess, room service provided us with warm milk free of charge every

wifi was uneven in the room and in the hotel. ranged from excellent to unusable.

great location. easy access, good wifi, very helpful staff.

good wifi in room

the wifi in the hotel is weak and not good.

location, room service

great location, staff very helpful, excellent breakfast with great choice.

breakfast had a very nice variety of options and the dining room staff was creative by offering

and above all the awsome team

breakfast was exceptional. healthy options. great staff.

ont desk, breakfast, dinner, housekeeping): - kindness, high professionalism, dedication, enthusiasm and

the breakfast was fresh and beautifully presented

cool location, lovely view from our room’s window. super friendly staff. excellent breakfast.

and i should mention that the breakfast of multiple fresh fruits, juice, bread, cheese, ham and a cake was just to my liking

the hotel offers spa facilities, we didn’t use but had we had more

breakfast was like a piece of art

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

breakfast in the bar area each morning nicely done, with some made to order options

week and occupied 3 separate rooms within the same floor and loved the comfortable bed and their breakfast

even got upgraded to a room with a balcony

location, very goog breakfast, small but nice room

top bar was an excellent meeting place before and after dinner

the location and the rooms good size and rooftop bar and the staff

room was spotlessly clean and got early check in

clean, comfortable hotel, nice breakfast and bar on the roof.

rooftop bar and terrace were excellent

beds are really comfy and the curtain is a good ideas. nice breakfast for €4. lovely staff

got 3 welcome drinks and breakfast included

bar and

also a fun bar

the bar in the basement was cool as well

the breakfast was incredible- each day was a little different and each item was so tasty

quiet i never hesrd any noise from other guests, well designed room, very comfortable bed, good breakfast

staff were excellent- so helpful breakfast was amazing- incredible choice location was perfect

breakfast was good and convenient in the mornings

cleaning is spotless, and breakfast is really good

the breakfast was excellent and beautifully presented

breakfast was simple but good and free

breakfast was delightful, varied and plentiful

i didn’t mind that, but the management need to provide guests with more than one tiny bar of soap during their stay

i will say that it is not fully accessible as the elevator does not go all the way to the breakfast floor

lovely bar and snug available to guests with a good range of beers, wines and - of course - ports

breakfast and bar area

with eggs made to order for breakfast, bar access, and central location just footsteps away from the river, we couldn’t have found a

the lobby and bar was very nice

she took care of us at the bar and sat down with us for a while during our dinner break

the wifi in the room was poor . there was an unpleasant odor in the room .

the wifi toward the back of the hotel was very weak

location and room service

had some laundry done and they only returned some of it - we had to ask them for the rest, which was pretty

when we said that sitting on stools was too uncomfortable for us we were moved to the nearby bar which was not only more comfortable but quieter too

ut ok because beginning of march

the location is superb, the restaurant breakfast delicious, staff is very accommodating, and the spa massages are perfect

the spa is also very nice

nice pool jut pity it was not heated

exceptional care from the people, perfect breakfast , i strongly recommend torel palace for a stay in

breakfast was delicious and offered a great variety each morning

the breakfast was delicious

the room design is simple, modern; very comfortable bed, ac, wifi working very well, large bathroom

breakfast is amazing

wonderful staff!....great comfy bed/pillows.... incredible breakfast!....the best hotel.

beautifull with two separate bedrooms and separate bathrooms + big living room conneted with kitchen

spacious. beautiful. a small fridge and kitchen in the room. living room.

kids had a good time having dinner in a cosy ample and safe space and a quiet night

found the apartment rather small for a family with 2 small kids

the kitchen area were some coffee stains once we enter the room

d menu much less interesting than surrounding

not sure why we weren't allowed plastic cups by the sun lougers, but that is what we were told by bar staff

there weren t many beds around the pool or they were often taken.

not a lot of space round the pool so didn t always get a sun bed.

were after walking the camino and when we went to the pool we could nt get beds to relax on

clean, prime location, friendly staff, bar and breakfast was amazing.

rooms spacious and spotlessley clean , room had a mini bar , prices very reasonable , futniture minimilist but tasteful

items: - lacking a desk - to use the coffee machine we had to constantly unplug the mini bar (quite noisy during the night) due to the lack of sockets

breakfast was tasty, though a bit limited, maybe in the future to add more options of selection,

breakfast was tasty

gym was a bit tired and the noise from the road junction outside was loud and did not stop all

bar and restaurant in hotel

the gym was great too

we ordered room service one night, the food was good value for money & tasty

the wifi connection is also very good

the hotel provided an excellent and varied breakfast and there is a bistro and bar within so that drinks and food were available without having to leave the hotel

room service was great

breakfast is excellent

the hotel runs a very good kitchen and bar with delicious meals and drinks

the bed comfort, the breakfast and three hospitality get an a+

to book a time to have cocktails and the spa when you are on holiday - forcing you to schedule your time

breakfast was lovely, with a wide choice.

amenities, including a small gym and indoor swimming pool

swimming pool was great for the kids

bed, comfortable, room very clean, kitchen you have everything in it - all very new

breakfast was very good (including a variety of fresh breads, pastries, cheeses and hams

i'd asked for an early check in and it had been kindly arranged

great location, awesome breakfast, friendly staff. the hotel itself was really nice!

the breakfast was incredible location perfect

appreciated the staff who did everything possibile to make our stay comfortable including a late check out

the breakfast was fantastic

breakfast was great

never had an issue getting extra towels and breakfast was great

we left before breakfast started but a packed breakfast was arranged

rooms are spacious and clean, and breakfast is a treat

i like the gym opening for 24 hours though it is a bit small

the room was spacious and ready for us when we arrived

rlier than the usual check-in time)

comida do room service fraca

piano bar and the pool is very small for laps and spa closed for maintenance.

there was no mini bar so we could not have cold water to drink. very small gym room.

wifi a little slow sometimes.

well equipped gym, though small

small gym in hotel if you want to have a work out

staying was nice and we had problem with our luggage handle bar

good breakfast, very helpful staff.

great location! and breakfast was also very good.

wifi: internet is working but a bit slow

access tohotel wifi cut off from 10am morning of checkout

located modern hotel with helpful staff, clean room, strong wifi, vigorous shower

perfect location. staff very helpful and a very nice breakfast.

with no proper bedside lockers and cheap plastic furniture, also lighting was quite poor as was wifi

everything the staff the room the breakfast thank you foir lovely stay

bar was cozy with a nice staff

the breakfast was outstanding and filling

a hot dish option for breakfast would have been great, but the area is quite small

says 24 hour bar, yet we was told bar closed when we arrived back at midnight

rooms, location close to attractions, good buffet breakfast lovely coffee

name you can do better for the money ok as a transfer hotel no lounge to socialize in has a small bar and snack bar but there's nothing special about this hotel except the location paid €136 for

hotel with small rooms excellent staff and breakfast bar area great base for exploring