a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

a beautiful swimming pool with diving board and sun loungers was also provided

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

property with nice furnishing, beautiful garden and pool area

all - staff, breakfast, restaurant and bar, very nice river view, good room

outside and 1 inside) and gym was great, we took full advantage of that as well

having whatsapp concierge service was a highlight: requesting support in our room, ordering room service and booking the restaurant, everything was easy and seamless

- contact the guest on the day prior of the arrival by sending the information about spa treatments and the need for booking the restaurant at night

you can get drinks in the same restraint they serve breakfast but it feels more like a cafeteria than a lounge

the spa also excellent must try

the food at breakfast and for dinner was delicious with loads of choices

heat we walked the path from hotel to central porto and it took about 60mins spa was excellent gym small but well

at the pool you can hear the motorway

garden was well maintained with access to river walks , friendly and approachable staff excellent spa facilities too vinha restaurant tasting menus was good with good cocktails

7), in both stays.

pool was amazing, room was clean and comfortable

the bed was very comfy and the spa and gym was amazing! very relaxing day!

gym, spa and tennis court

the lady overseeing breakfast brought food to me

the only thing i would say is that the gym opens at 9

the hotel was modern and comfortable. amazing ambience !! breakfast had a lot of options.

good place for families with kids

we loved the beautiful breakfast and it was a excellent start to our day

room for family with kids

is a clean and quiet hotel. next to a gas station and with parking. is value for money

free parking is a definite plus

free car parking included

nothing. perfect stay. if i had to nit pick, it would be the spa costs are overpriced.

outside pool, room view, breakfast, very clean, free parking, spa free upgrade room with river view fresh port wine as welcome

breakfast was taken slowly

breakfast was great, lots of choice

clean, tidy, well decorated, beautiful views and lovely breakfast.

quite a good breakfast with very good coffee

great breakfast

too many sweet things at breakfast

bar is a local hotspot

the property is better than on the photos, good territory, pool and jacuzzi, sunbeds, bar on the riverside and very good restaurant in the main building

the view was amazing the room was clean the staff was great the breakfast was great

they have a very nice bar next to the river too

parking just outside the door

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

new! good location. nice view from the restaurant/ bar on the top floor

it had a nice bar and breakfast included also had parking

the breakfast could be better you should have more contact with the guests

10mins into town if you don’t want to walk - it’s such a beautiful and peaceful location - breakfast was lovely and staff are very helpful and are excellent hosts

the breakfast was brilliant, i especially enjoyed the fresh orange juice, granola, and the eggs topped

the rooms were great, clean and comfortable, and the breakfast the next day was one of the best that i've had since i moved to portugal 2 years ago

the two sisters sonia and marta were so friendly and helpful, the breakfast was delicious, the bed was very comfortable, the decor was aesthetically pleasing, and

breakfast was great, but the best bit was the gardens surrounding and how tranquil it was to stay

i liked the size of the room, free wifi access everywhere, cleanliness, breakfast.

crowded in the dining room at breakfast, it was hardly possible to find a table, even when taking the food it was crowded

all areas were clean with daily room service

very good breakfast

great service, great room facilities, spotless, great breakfast

vibe . drinks at bar after 1am .understated . good staff . you got it just sweet

the breakfast room now doubles as reception and a bar with open double doors leading to tables and chairs outside in the summer

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

awesome breakfast, nice bar

finally, the wifi was quick and consistent

every morning to go around, get towels and such before setting by the pool

the staff at the bar were amazing as well - shoutout to marcelo

just an advisement- not a place to stay if you are limited in walking up stairs or steps and the pool was very slippery getting as we witnessed two separate people slip on the steps getting in and

only improvement would be to provide a swim pool cap for the indoor pool.

the indoor heated pool was warm and the area modern decor was very posh

good gym, nice stuff, clean

staff from the bar was very nice, despite our late check-in

a regular porto’s visitor due family commitments but this time it was a mixture of visiting my kids and introducing porto to my partner

lovely staff at the bar too and had some delicious wine and cod fish cakes - so light and tasty

location and bar area

the gym outside is a good addition

was also sanitized and wrapped in paper, public spaces had hand sanitizers as well - outdoor gym - especially during covid times i appreciated the opportunity to have an outdoor morning

room service / breakfast was also very good

unfortunately i didn't realise i could eat breakfast in the restaurant, i thought there was room service only

though there is room service)

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

outdoor pool is amazing (mid summer not, early may) and the indoor spa is ace if you don’t have kids

pool bar was our favourite space

pool and sauna were nice but frequented by many families, so it was very loud and not relaxing at

the gym isn’t huge but it has a very smart collection of equipment to cover all areas

o bar feche muito sede

theres no mini bar or refrigirator in the room

the bar is also the reception

that we cant drink in the bar after the concert from roberto carlos in gondomar

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from the

gym is tiny with old broken equipment which seems to be 30 year old

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

it could offer a gym

the restaurant and bar were excellent

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

breakfast was handy and the entrance password policies were both secure and convenient

they even prepare extra breakfast, because we needed to check out earlier

the breakfast was good, there were oranges every morning so you can have fresh juice

and the rooms and breakfast was very nice

wifi was very intermittent. our room was quite small.

i stayed with my two kids and we all loved it

service and food was excellent here - unusual and fantastic we were able to order room service here and being tired from the trip it was a welcome opportunity to have this comfort -

more information on bar meals would be helpful.

i found this strange, especially if you travel with kids

and the rooftop bar was sensational

very good breakfast

superb breakfast

set in countryside, fabulous pool and gardens, lots of parking, large tastefully decorated rooms, lovely bathroom, bar, great breakfast, very hospitable

breakfast offering wasn t really varied and there was sewage smell in the rooms overnight and

lots of space for kids to play

infinity pool both indoor and outdoor was amazing i also used the gym and it was super clean

do note that parking is not free the gym equipment needs some oiling

gym was great for a hotel gym

also the temperature of the spa pool should be more

breakfast and restaurants were excellent from pool bar to michelin restaurant

very nice hotel garden and swimming pool on the roof with sn amazing view

we did not have breakfast at the hotel but we ordered room service one night and food was delicious

i loved that they had room service as i wasn't feeling very well when i first arrived

pool and gym were too small.

it had everything you could ask of it - a rooftop pool, lovely garden to have drinks in the evening and friendly and attentive staff

staff, wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

small shower, bad wifi

the bar was extremely expensive

the bar area is also excellent; however, the staff could have been more efficient and friendly.

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

location with less than 5-minute walk to the riverside, great bars, and the bridge

bar etc were closed due to covid

the honesty bar was a real treat

very relaxed with an honesty bar and lovely garden terrace

the breakfast is excellent

i like to watch tv in bed, but the tv was in the kitchen area.

breakfast delicious, and a thai massage & spa opened, so we had some massage

the place also had a nice patio in the last floor with a pool which had a really nice view

the view and the spa were amazing.

view, pool, area

lovely rooftop area overlooking porto with bar and snack service

there is a self service laundry within 50m of hotel

would be nice to have a washer/dryer on sight for self-laundry service

they will make no offer whatsoever to compensate (eg no free cocktail, no breakfast voucher, no laundry discount

we asked for iron, but because the hotel has a laundry service, they don't have one for the room, which is bit inconvenient when you need to iron

laundry changed and room cleaned halfway through our weeks stay

our room was nice big and clean, very comfortable for 3, kitchen was well equipped too

a bit more kitchen utensils.

very basic little kitchen which satisfied all our needs

clean with well equipped kitchenette

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect place to cool off while soaking up the scenery

and you may use

t in) the pool at the top of the building

large spacious modern apartments fully equipped inc fridge coffee maker toaster and cooker - good wifi - excellent location - staff friendly speak good english-comfortable bed - all

wifi is slow unable to conduct meetings.

location was very convenient. room was very nice. the breakfast was a great experience!

bed very comfy, wonderful breakfast.

we didn t have a drink in the bar area, but it is amazing (where they serve breakfast) (+) decorating, ambience, staff, breakfast, a unique niche, use of dining area with bar and ability to play evening board games, safety, quiet we really appreciated their (-)were that there was no clothes iron available and they charged for the packets of tea in the mini bar (drinks / snacks of course, but teabags (+)all so friendly, helpful, and incredible hard workers (room was always clean with fresh water and bar service was top notch) - i can't say enough about how they pampered us (+) the on-site restaurant and bar offers delicious drinks and food (-)no fridge in the room although staff very obliging put some champagne in the bar fridge for us (+) the breakfast was lovely and set in their chic bar downstairs

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

the friendly helpful impeccably trained staff, our comfortable room , the spa, the delicious breakfast and the location

friendly and helpful staff amazing location luxurious rooms hotel ambiance quality breakfast with

breakfast had so much choice and was excellent

the fact that there is a swimming pool that is outside with seating is a bonus and the spa was very good

gym/pool area was

very good swimming pool for kids.

there were families with kids in the pool making it difficult to have anything of a reasonable swim much of the time

and friendly staff, excellent breakfast (kids eat free), nice views, swimming pool (albeit

the hotel's leisure facilities, including the spa and gym, were fantastic

the gym has a great view over the city but a rather poor variety of weights and equipment

breakfast in the bar area each morning nicely done, with some made to order options

location, very goog breakfast, small but nice room

clean hotel, excellent location, good isolation from noisy days during san joan, very good breakfast

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

room was spotlessly clean and got early check in

the location and the rooms good size and rooftop bar and the staff

rooftop bar and terrace were excellent

the rooftop restaurant and bar are absolutely fantastic, with stunning views

hotel doesn’t have a gym (unfortunately) but the staff was helpful in finding me a gym

the room service pizza was amazing.

no kids are allowed which makes the spa hard to use if you have kids i would instead suggest setting

the hotel was spacious as i was traveling with the kids

did allowed kids at the pool

no kids are allowed which makes the spa hard to use if you have kids…i would instead suggest setting

nicely furnished historic apartment with kitchenette

bright, very comfortable and spacious, quiet on the third story, well appointed little kitchen, laundry facility next door, parking close by, friendly and helpful

they did let us stay an hour later the next day to compensate but when it's your kids nap time

beautifull with two separate bedrooms and separate bathrooms + big living room conneted with kitchen

did not like how there were anta (very small) around the hotel room (bathroom, kitchen/living room)

breakfast is amazing

best hotel breakfast i've ever had

wifi was just fine

breakfast was excellent; again the breakfast host lady was super friendly and welcoming

wifi was great for working

great breakfast buffet

excelente breakfast! fantastic!

says 24 hour bar, yet we was told bar closed when we arrived back at midnight

location, friendly staff, able to have a night cap drink in bar after arriving at 3am after delayed flight, great welcome

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

bar that stayed open beyond 11pm would have been nice

the morning breakfast was also really good with a lot of options which were all great

breakfast was plentiful, service excellent and location was great

loved the rooms, interior decor and the delicious breakfast next to the pool

the spa is also very nice

no free wifi

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

also no room service or any coffee station at the

i would recommend to order other food of the room service

liked everything, even the mini bar is cheap enough to drink !!

+ private bathroom + decent wifi + just a short walk downtown +

helpful and also english speaking owners; -nice bathroom -downstairs- well equipped kitchen -wifi

wifi worked

good location, warm welcome, kitchen and patio and a very good price value.

great to have use of kitchen, fridge etc

manage was very lovely when i had a drink at the bar in the evening

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you cannot provide extra pillows

store room for cases, bar although i didn’t use or see anyone do so, small area with sofas and tv

there is also a nice bar area and small terrace on the ground floor which i didn’t use but looks

it was also nice to have a bar available at the end of a long day sight seeing

clean and comfortable, with a nice hotel bar and garden

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

the restaurant/ bar was also nice

breakfast was fine. it would have been nice if the bar was open later.

breakfast was perfect but i didnt find bar in my room, that is strange for 4* hotel

frendly stuff, location, free privat parking, breakfast outside

breakfast was great, buns, pastries, coffe, milk, cereal and fruits - much more than what you'd

had to leave before breakfast started at 7am

the hotel allowed us early check in at 11

breakfast was quite good

great location! and breakfast was also very good.

location clean room breakfast

the room was spacious, clean and comfortable. good wifi and good supply of water.

central location nice staff and room service great price - value ratio

were helpful, hotel is in a handy central position, we paid extra for breakfast it was well worth the price

bed a bit hard, wifi difficult to connect.

fast wifi, very clean room,

the breakfast area was nicely laid out with a relaxed and enjoyable atmosphere

wifi via the tv set is not the most user friendly solution

breakfast was nice, lovely area on roof

staff were amazing from the front desk to the bar to the breakfast staff

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard at the front

service in the bar and restaurant was slow, felt staff needed more guidance and training.

the dining, the breakfast, the bar were all top

was amazing - clean and comfortable rooms, delicious breakfast and bar offer, staff are super friendly and professional telling about porto and places to visit

area which is also very good , they are very helpful ,guide us about the city tours also provide late check out without any additional charges

there was no mini bar so we could not have cold water to drink. very small gym room.

staff we didn t find very helpful or friendly, we wasn t explained about wifi or how to even find our room no smiles or seemed happy to have us

the hotel has a small gym, super friendly & helpful staff

great breakfast, very clean room, everyday room service, close to everything.

room service was awful and overpriced, cold and mostly inedible

comida do room service fraca

food was delicious - had room service lunch - amazing room service menu; breakfast was fab; evening meal was superb - i had

our room was lovely and spacious

small gym

good location and spotless - good wifi

wifi only worked in the bathroom and not the bedroom

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped the bags off in reception

good wifi

jose at front desk was incredibly helpful with directions, laundry and all questions i had

dose 3) room cleaning is done around 17:00 4) no proper tea pots for breakfast 5) food quality of room service is mediocre and the delivery is over 1 hour 6) the advertised 6/f bar terrace had no

staff was excellent and gave us great recommendations. breakfast was very nice.

the so called room service

staff - smiling, supportive great breakfast - a lot of tasty options unique comfort - clean and wide room, comfortable beds, calm

with no proper bedside lockers and cheap plastic furniture, also lighting was quite poor as was wifi

the bathrooms were clean, the kitchen was equipped properly and the balcony was amazing for eating and drinking and it connects

room was much bigger and nicer than expected. great location and kitchen

had a kitchen with terrace and room had a balcony

quiet, relaxed atmosphere, kitchen, utilities,coffeehouse etc etc etc…

this wasnt a problem though and it was nice to have a kitchen and living room

bed is superb, very clean, good food, gym and pool very well kept, helpful polite staff

stylish hotel, clean, good sized rooms, very comfy beds, quality buffet breakfast and kids loved the pool

interior was premium quality, bed was comfortable, the toiletries where ritual pool gym and sauna was lovely and breakfast was

i particularly liked the gym, which was well-equipped and provided towels and cold water

the breakfast buffet had a good variety

the spa staff are of great quality

everything! from facilities, gym, breakfast, service and location. everything is ud83dudc4c

best part for us was the access to a spa and pool

gym, breakfast, audio in the room

breakfast, dinner, the bar and the staff, room service all lovely

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when there are lots of excellent bars on the hotels doorstep

breakfast was also great

location, charming decor, breakfast.

the included breakfast was also fantastic, prepared by their chef and you get to enjoy it at the hotels terrace

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

early check in was possible, we get a better room than we actually booked

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

we arrived early and the front desk arranged us an early check in for free

was no room service or laundry service unlike what it says on booking

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

everything , super staff , excellent location and breakfast in your room

breakfast was exceptional

the location and the staff. breakfast very good.

convenient location, stylish, comfortable bed, very clean, lovely staff and delicious breakfast

e celly location and breakfast staff is friendly loved the place!

hotel has a great bar to chill out after a long day of site seeing

breakfast is great

was amazing in the centre of old town front desk and bar staff were so helpful and

all employees were extremely kind, very good breakfast and the room was perfectly clean

the hotel provided an excellent and varied breakfast and there is a bistro and bar within so that drinks and food were available without having to leave the hotel

wifi was not reliable enough

fast wifi

breakfast 10/10

wifi has been slow

the view from our room and room service

the wifi signal was so weak, maybe because i stayed in 5th floor.

excellent late check out of midday and the fact you could leave your cases for a few hours staff very

if you have plenty of dirty laundry, there s an excellent self-service laundry (laundry infante) just 6 minutes walk to the

wifi was uneven in the room and in the hotel. ranged from excellent to unusable.

staff was friendly and it was the best wifi we had at any hotel during our portugal vacation

good breakfast also

great breakfast

advised before arrival or at time of booking that roof terrace and gym were closed under

i loved the terrace, lobby and the bar as well as the breakfast - freshly baked pastéis de belém, fresh fruit and pretty much

really lovely breakfast area and excellent cappuccino from the machines

the breakfast and choice was fabulous

every things room verynice all staffs are very welcome breakfast very good

breakfast was exceptional. healthy options. great staff.

i have liked everything, the hotel, the breakfast and all the staff were excepcionel

the breakfast is a la carte but you can order as much as you want and the quality of the food and

the breakfast is good

hotel with a really nice design, friendly staff, good breakfast, and a central location close to aliados, clérigos tower, lello bookstore, sé cathedral

breakfast also offers a great selection

breakfast is delicious

breakfast was a bit basic but perfectly fine for a short stay

breakfast, quiet room with nice view over the ocean, perfect dark curtains

helpful hard working staff ,comfy spacious room ,good breakfast secure parking for motorbike

breakfast was good as well

the hotel was great for kids

staff very friendly and helpful. good breakfast free parking.

bar and

got 3 welcome drinks and breakfast included

plc to stay, all staff working in bar were amazing, always making you feel welcomed, not forgetting lillie from reception so sweet

the breakfast is amazing, unlimited and with plenty of options, which was such a great way to start the

the location is within walking distance to riverpoint, and breakfast is available