wifi code didn't work

the gazebo for smokers. the kids enjoyed the pool.

very clean and nice room. plenty of parking for my truck and trailer.

was closed and the site said it had a pool all 3 kids were disappointed cause they couldn't

the fruit was the size of a golf ball

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

pool was small

only will say that site i booked from didn’t list this property as having a pool(indoor), maybe i missed it, i wish i knew so i could have brought my swimsuit and googles, i

the hot breakfast is a bit weak.

breakfast food was good and staff on duty was very pleasant and helpful

mattress cover on mattress and no stains in pool

breakfast was great too

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

the place was very clean and the breakfast was great

the pool was closed for maintenance during our entire stay.

the room was so clean and comfortable and the breakfast was really nice with several options.

breakfast choices

breakfast was delicious

perfect location, new clean rooms, friendly staff, outside pool, great breakfast

the breakfast was good for hotel breakfast

property was connected to the casino for easy access.

price was a bit more than expected however there was a big pool tournament than i didn't know about

i knew room service had closed

restaurant selection in the hotel could ve been wider, we ended up ordering room service the whole night, spending a good $150 on that

the casino is clean and the rooms are clean. check in and out is easy.

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

indoor pool could have been heated for this type of year but was still enjoyable to the kids

staff were all very friendly. breakfast was great.

breakfast was okay, there wasn’t too many choices but i wasn’t that hungry so it didn’t

the pool was too cold. really needs to be heated to enjoy. my only complaint.

they also had an amazing breakfast

liked that they had coffee at all times of day. had a place to do laundry if needed it.

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

the lemon water in the lobby in the evenings was a great touch and the on-site site bar was also welcoming

nobody told me that they had a little bar and restaurant there

breakfast delicious, clean, and such friendly people

breakfast was minimal

the bed was hard as a rock and the breakfast left a lot to be desired.

the bathroom towels were dingy and stained. breakfast could have been better.

breakfast was really good. we would stay there again!

breakfast ends to quick

it would be nice to have some healthier veggie choices and whole grain bread available for breakfast

the breakfast was fabulous lots of variety love it ud83dude0a

homeless people outside and the gym window getting busted out

we loved nino the bar tender

stephen in the bar was a pleasure to chat with while enjoying a drink

very clean room and nice gym. the breakfast buffet exceeded expectations.

guest laundry and gym

room, great rate and breakfast included

breakfast was very good

gym on site

the gym was too small and not enough quality machines.

no room service.

onsite restaurant and bar were excellent

what breakfast?

loud neighbors that let their kids run up and down the hallways

kitchen area had spoons and knives only

the beds and rooms were really nice and the little kitchen area was just perfect

delicious breakfast

kids ran up the hall a few times at about 2am but stopped when parents came out

cleanliness, staff, breakfast

i like the bar in the hotel

front desk, valet, bar staff, gatsby morning staff, cleaning and maintenance

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

facility was gorgeous, and the bar served an excellent variety of drinks and food

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and explained a little history about who has came

wifi a little slow

wifi was bad and confusing

we also enjoyed the breakfast in the morning as it provided with an omelet bar and waffle station

a premium room also guaranteed premium wifi - we had no wifi at all

i didn t like the wifi i couldn t get on or use my phone

wish bar was open, but not hotel fault, cornavirus fault

the location the bar the pool the workout area the restaurant

the staff at the bar was super nice and the food was awesome

very nice to have a free laundry machines to use. pool was great

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

room service- no

with a $50 a night pet fee and a $30 a day crime-susceptible parking fee and no security cameras or watchpeople, it

we enjoyed the view from our room, and the gym was great

room service each morning was great! the room accommodated 5 of us nicely. great location!

also, a hot tub at the pool

comfortable rooms, liked the pull out couch for our kids!

close to riverfront, 4th street live was two blocks, the restaurant and bar

this hotel, restaurant and bar certainly delivered

guest laundry also a bonus

we even had an delay the next day with our business in town and they allowed a late check out

the location and free wifi.

afterwards, went to gorgeous bar for a wine

huge bourbon bar and knowledgeable bartenders

the fitness center had plenty of equipment that was clean and well maintained

room service breakfast (eggs, potatoes, bacon) could have been better. (+) the fresh towels and daily room service are a nice touch (+) room service was prompt and friendly (+)t wait to try the room service on our next visit (+)beautiful hotel not fully operational because of the pandemic. had to use room service. (+) service was excellent, from valet parking to check in to dine-in brunch to room service late dinner (-) maybe thats not a thing these days to get room service (+) after all fees and $18 room service $24 per night parking (-) they gave us coupons for a few free drinks and room service breakfast (+)check in, valet assistance, restaurants staff, and the ladies for my room services.

staff was horrible at check in and they allowed kids to play on elevator all night long.

starbucks in location bar and restaurant were

the gym was large with nice treadmills and plenty of weights and machines

it would make it easier on the kids who are performing

they also have no breakfast & the swimming pool is closed due to covid so i feel like it should be a discounted price but

kids enjoyed the indoor pool

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

at literally was almost the size of a full and was so comfortable for my kids it fit 3 of them

no room service still

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

bed, room service, style, music.

room service when used did a great job

gym was amazing

my wife used the spa

also the in room dining needs options for kids

a nicer bar and restaurant

were very disappointed that the pool was not heated

no breakfast do too cov 19. the staff was very nice.

loved the bar soap

it was great they still offered something for breakfast

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

there was no pool or anything for kids

liked the late check out time compared to other hotels

laundry facilities are downstairs with a great-looking fitness area

fitness facility, water cooler didn't work very well (water started to flow then came out as a

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

perfect location for what we needed, bar onsite & amazing tacos!

the hotel itself had a nice bar, taco restaurant, and nice gym

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the bar in the lobby is very cool and we were lucky to have it to ourselves

once in the bar and once in the dining area with a reservation

we loved the decor, the bar area and drinks, and the beautiful quiet room!

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant the toast of the city

gym was great, as well

great room awesome staff parking was excellent and breakfast was good

rooms were very clean and fitness center was adequate enough to get a quick workout in

pool was open

nice pool area,also a nice area for outside sitting

glad they had a pool!

we had to walk from the top to bottom with 4 kids & all of our stuff

clean, warm swimming pool, various breakfast , location

a lot of kids

many kids that were staying at same time a little loud

had no issues or concerns the entire time i was there with my wife and 3 kids

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault -- just expressing our condolences for

also they closed the bar down early on a friday night, which seeing as how cold

its walking distance to river front park, yum center. best breakfast i've had at a hotel.

area was very clean and had items that most hotels i've stayed in did not have, the coffee bar was always stocked with fresh hot coffee, and the bar had ever drink i could image i wanted

breakfast was great

breakfast a was very good variety & better quality than most

that the pool was outdoors. was wanting an indoor pool

the breakfast was stellar and the woman who was in charge of it was the best ever

in pool became lose

excellent service and staff. good breakfast.

pool not heated freezing kids couldn’t swim

good breakfast. good size rooms. friendly staff and very clean.

the hotel was in a great area and for the price breakfast

the beds are ridiculously comfortable. everything was clean and nice. breakfast was also good.

breakfast buffet of hot and cold food is excellent. desk staff is helpful and friendly.

restaurant was bar style

the bar has excellent bartenders, great food and excellent atmosphere

clean and friendly staff. restaurant was good, coffe bar was good.

and the bar and grill was delicious

pool was freezing, you have to pay to park in their parking garage, no free breakfast, everything

nice hot breakfast in morning and easy check out

breakfast. coffee anytime.clean and everyone kind and friendly.

great place to stay, great staff and an super great free breakfast.

laundry room was out of order

free breakfast, free internet. the room was clean and spacious.

pool was closed no free wi-fi unless you were signed up for the rewards program

i love having kitchen facilities and a full size fridge so i don't have to eat out every meal

pool needed to be treated

it's great to have a full kitchen

the kids enjoyed the pool

everything but the breakfast. the room layout is brilliant.

breakfast area very neat, but only bagged breakfast items to take to your room due to coronavirus

pool was closed almost everyday, and that is the reason i picked this hotel for my family

also, the pool was closed the whole time i was there

pool and breakfast hours could be longer.

room comfortable bed location to downtown louisville pleasant staff, especially breakfast

the room was amazing! full kitchen was very helpful!

the kitchen was large and top notch

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the halls all night

the friendly staff; cleanness of the room; absolutely, the great breakfast; location is great.

it was great having a kitchen to heat up food

will definitely be my go to whenever visiting the areaud83dudc4dud83cudffe breakfast was awesome & it’s also pet friendly very clean

i love the full kitchen equipped with everything needed to prepare and serve meals

pool was open

the breakfast are always good

no other chair/rocker in room-only the kitchen chairs

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

the breakfast was great

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

the room had a kitchen, but no dishes or utensils.

especially if you have kids there was hardly anything to tempt them

hotel was very clean and my room was a nice size and had everything i needed regarding the kitchen and bath

swimming pool, the gym, washer/drier were highlights

i like accommodations in the suite, very comfortable with kids

the breakfast could be better

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

gym was clean and well equipped

coffee in the lobby would be nice if you come in after bar area is closed

the rooftop bar was very nice - although no one was up there but us

great bar and the room was comfortable and clean.

early check in as well as late check out

check in as well as late check out

breakfast, bar and workout facility was very good.

very nice location clean and comfy rooms big gym

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the bar genevieve is a must

the downstairs bar was closed and the breakfast wasn't advertised well

the rooftop bar was also picture perfect

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

pool area with gas grills and music

breakfast time during business days is too short

lots of amendments. gym was great and clean. breakfast was good.

breakfast was clean and had everything necessary, but it wasn’t very plentiful

nice variety in the breakfast options

cyrus, claudia, shay, forgot the lady's name that checked us in and checked us out, forgot the breakfast lady's name from saturday morning, housekeeping ladies and maintenance men every time

breakfast was excellent and the hostess was amazing

the staff was very nice and very helpful. the pool was nice. room was clean.

front desk staff all the way to the breakfast folks

breakfast was great as well, would definitely stay again

didn't have time early breakfast

too high of pet fee especially when your dog is crated in room

could have been a better breakfast other than cold cereal.

enjoyed the included breakfast.

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

the breakfast was a full breakfast

they had a lot of breakfast selections; i

limited breakfast options

breakfast, while not gourmet, was quite good

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

2 nights with 3 kids to visit kentucky kingdom

pool was cloudy and over chlorinated

the booking said we were supposed to get free breakfast

heated swimming pool

clean property, big rooms with full kitchen

comfortable room, great to have fridge and kitchen

breakfast was ok.

the breakfast was good, pretty basic offerings but fresh and plentiful

cute little kitchen area with everything you need

stay at hilton facilities and this one was close to the airport with a shuttle

the shuttle service was an unexpected surprise

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

they had a shuttle take us there

staff location and shuttle service

the shuttle driver went out of his way to help me with dinner reservations in local

pool no restaurant not being informed about them not being open

the pool was nice and big for the kids and other guest

breakfast was good, nice to have kids eat free.

is room service

very friendly, helpful desk staff. great breakfast.

the hot complimentary breakfast was a very nice change to what other places offer

the service the breakfast very clean the location was excellent

breakfast was satisfying, and the location was perfect.

good breakfast

breakfast was good and it wasn't overly crowded

breakfast was decent, and restocked periodically

pool water was to cold

i wish the pool was heated. it was cold.

they second room we were in had ants in kitchen area and bathroom

parking, quite room.

fitness center and pool up and running.

hotel parking, had to use my credit for a $100 deposit, and the friendliness of the front desk staff

location, breakfast, staff and fitness center

basic breakfast provided

nice breakfast

breakfast could b better

more choices for breakfast

no breakfast

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

i took advantage of the pool, coffee service and bar

pool area is very cool

pool is small but that is not unexpected for this area.

room pool location.

the whole place is a wonderful experience, the pool a great treat.

the pool was broke down for one day

much noise from kids running up and down stairs

the kids enjoyed the pool. the beds were very comfortable and clean.

room was clean and breakfast had so many options.

very clean resort, the beds were very comfortable. breakfast bar was awesome.

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

the spa bath

nice staff/ clean/ friendly/ free breakfast

easy access to the pool

loved having a pool and breakfast!

the room, the lobby, the breakfast, all

would be helpful to have a roll of paper towels in the kitchen

breakfast was excellent and also the location to the expo center.

the fitness center was more than adequate and everything was in working order

fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so i left

the kids had fun in the pool the water was excellent

even got on to us about kids running the isle ways and our kids were in the room eating dinner

the staff is exceptional & provide a shuttle to the airport

hotel had a shuttle and is close to the expo center but would not take you to it

they also offered shuttle service to the show

the night shift made the kids get out the pool for no reason at all

there was no place to sit when we went down for breakfast

close to airport. nice rooms, clean, nice fitness center

pool and halls could have been cleaner

very close to airport, 24 hour shuttle, 3rd party parking on site.

the shuttle to the airport was very convenient. the drivers were excellent!

they made us wake up our kids that were sleeping & move rooms

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

pool was extremely small, but we were with a bunch of kids

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

the hotel also provided 24 hour shuttle to the expo center daily

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

breakfast was just ok.

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

the breakfast area was great with options for everyone

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

my kids enjoyed the pool area

hot and cold breakfast

more breakfast selection for picky kids.

easy access to airport plus airport shuttle. nice and welcoming staff.

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us there if needed over all wonderful exsperance

room service was good but my desert way and stale.

shortage of parking

clean, safe, swimming pool available with a life guard

the pool was great, my kids loved it, very friendly lifeguards

it would be nice if breakfast was included

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

convenient to exposition hall. comfortable. clean. breakfast.

free breakfast in the morning was a major plus to get my day started

location pool and breakfast

the breakfast was cold, would be great if warm/hot.

we had fun in the pool, but that area also needs some updating

it was a bit pricey considering there was no breakfast buffet

the pool was closed

the pool was not as heated as i would have liked.

to find, great staff, nice breakfast

breakfast was awesome! the room was clean and very modern.

fridge, microwave, and kitchenette style was awesome

rooms were nice and loved the kitchenette!

i was disappointed that the fitness center was closed but overall, i was very pleased

to give us wifi passcode; and pool, exercise room were locked

nice kitchenette & bathroom areas.

did not eat breakfast.

no hotels, no workout room, no protein for breakfast.

loved the breakfast, it was enough to satisfy

renovated, clean, smells great, good breakfast, sufficient parking, new carpets in common areas.

the man in the laundry room came to the desk and asked if we’ve been helped because we were waiting so long to

breakfast was beyond average for hotels of this size

it was great to be able to do laundry for only $2 per load

was my fault because i asked for a bottom floor and we had kids running above us til 11 at night

cleaning lady didnt speak english and had kids with her to translate

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

scheduled an early check in and wasn't able to do so

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

pet fee was $0.00, that’s an a+

they are pet friendly and they allowed us an early check in

and there breakfast is amazing- none of that bag breakfast crap that you get at this $96 & up hotels

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

vending machines always broke or empty,laundry never

breakfast was great.....room was clean staff friendly

new and clean. easy access to casino

the casino at the base of the property and the variety of machines, also the cleanliness there

it’s always clean and staff is always friendly. love the casino

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

casino

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

i also like the laundry room

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

nice kitchen area

the hotel is pet friendly without an outrageous pet fee

like the laundry facilities

have a laundry basket with extra towels in front lobby for guests

laundry services is located in the most unsafe area of the property and has no cameras for safety

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

did not have tine for the included breakfast as they were not

nice clean room and excellent airport shuttle

beds comfy. fitness room good.

breakfast and pool were definite upsides.

food was good and they provided free shuttle to the airport and the louder than life festival we were going

doors of the rooms when opened or closed make some disturbing for the others the fitness rooms needs more devices like

pool was not open

fitness center needed a weight machine or free weights

door knob was broken on the bathroom door (loose but still functional) the pool was not open, but also not advertised as open

i picked because it was near the airport and you had a shuttle to the airport

breakfast at this property is always good,

staff was very polite and accommodating, allowed us early check in after a long trip

i never ate breakfast, i left early in the morning before it was served.

it was very clean and the shower was great. awesome water pressure. the pool was nice as well.

the swimming pool!

i loved the big walk-in showers and the hot breakfast.

the included breakfast from 6 am-9 am was good with different options (sausage, eggs, toast, bagels, muffins,

not get any sleep, was very noisy with several buses of high school kids banging on our doors

size of the room was adequate for 5 people. hot breakfast served both mornings was great!'

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone