i was also very surprised to see the indoor pool having numerous little pieces of trash floating around in it as well as

not available, restaurant not available, gym not available

amazing pool, free laundry!

no vending machines or laundry.

clean, comfy bed and i used the gym which was nice.

very clean rooms..... decent breakfast

free breakfast, free internet. the room was clean and spacious.

great place to stay, great staff and an super great free breakfast.

laundry facility was small, but worked well enough for just one person

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

great breakfast disappointed that the pool was drained for repairs

the continental breakfast was delicious and included several hot options

friendly staff, new furnishings, clean room. great breakfast!

pool not heated freezing kids couldn’t swim

parking was limited, and the pool was not heated as advertised. but, those were minor.

breakfast a was very good variety & better quality than most

very clean, good breakfast

indoor pool, breakfast was average at best

pool and breakfast wasn’t open cause of covid-19. but the price was the same. ☹️

stayed there for 2 nights and wanted to use the pool

pool temp was cold.

kitchen is convenient, the location is near walmart and restaurants and the staff is

the pool wasn't working.

kitchen supplies weren't complete

i liked the full kitchen and bath tub. room was big and had lots of space.

pool and breakfast hours could be longer.

pool regulations not enforced

nice room with plenty of space and a kitchen.

pool and breakfast hours could be longer.

pool was not open due to rain earlier that day messing with ph levels.

hotel was overrun with volleyball players and their families so the breakfast staff could not keep up in the later hour of the breakfast

it was great having a kitchen to heat up food

the indoor pool, comfy beds, and friendly staff are what keeps me coming back

the breakfast are always good

wish that they had a local or national newspaper available in lobby/breakfast area

breakfast is fantastic

breakfast was great as well, would definitely stay again

pool was closed at the last minute

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

cyrus, claudia, shay, forgot the lady's name that checked us in and checked us out, forgot the breakfast lady's name from saturday morning, housekeeping ladies and maintenance men every time

needs updating. wifi was not always available.

wifi was very slow. the concierge sent us to a restaurant that had a two hour wait.

spacious gorgeous right in the heart of the city. best gym ever

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com, my filters were set for breakfast included, pet friendly, parking, very good

the hotel didn't have a lot of complementary continental breakfast.

great staff! fabulous rooms, breakfast, artwork. so much fun!!!

in-room services didn't start until 9:00am and ended by 10pm

no room service.

we ended up wondering around the hotel trying to find the gym and spa area because we weren't told where it was

the bar in the lobby is very cool and we were lucky to have it to ourselves

the hotel has a small (modest) gym

great to come back to moxy bar and enjoy the fireplace and a night cap

great location. cool bar with games. good gym that’s 24/7.

perfect location for what we needed, bar onsite & amazing tacos!

the beds and rooms were really nice and the little kitchen area was just perfect

the evening receptionist was on her phone in a lobby chair as a 20+ kids pool party was happening with little to no supervision

very comfortable rooms with kitchenette, on top of nice breakfast provided in the ams.

the bed was comfortable and the little kitchen was great since we bought a few groceries

location and the patio. gym looked good

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

the restaurant and bar downstairs were outstanding

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

location , room, restaurant was amazing .. room service, the location

once in the bar and once in the dining area with a reservation

have scrambled eggs. need a pool for the kids.

good breakfast

no pool the in-house gym was closed

very clean room and nice gym. the breakfast buffet exceeded expectations.

clean, and comfortable. nice breakfast

the fitness room was great and open 24 hours

it was great they still offered something for breakfast

many breakfast options nearby

well kept pool with great hours

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of residential camp/project

there was no pool or anything for kids

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

however, hotel’s bar was the part of the stay

room design and furniture. enjoyed the fitness center also.

to remind people that comes with pets ,they were moving around the food and bar area too much

room was fresh and new loved the full sized fridge and kitchenette with modern touches all around

the pool area was very nice & clean

it was very clean, had a gym open 24hrs, bar open super late—it was great.

great location great free breakfast modern bedrooms with kitchen and all cleanliness to the max

gym is basic hotel gym, however equipment is well-maintained

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

loved the breakfast and the indoor pool!

pool a little cold

and the bar and grill was delicious

the bar was great and bartender was so sweet

pool, showers, room size, coffee maker, gym

my kids were thrilled with the extra large television

kids loved the pool

is amazing location, clean, nice staff, pool and gym were great

kids loved the pool

children was in the pool late at the pool closed at 10pm

there is a bar and a starbucks inside the hotel which was nice

nice lobby, bar and porch restaurant was great

my kids enjoyed the atmosphere

kids cancer alliance gala

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

nice gym, pool and jacuzzi area

in the times ive been able to get early checkin, late check out, extra parking for family

bedroom suite with a big pullout couch)

alot of people in the pool and kids in the jacuzzi like it was a pool

loved being able to do a load of laundry

breakfast, but its this way due to covid-19

pool area was good, especially for our kids no hot tub

the breakfast, which was complimentary was the best 'free' breakfast at a hotel we ever had

super friendly staff, great breakfast, good location.

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

pool could have been warmer!!

ich we didn t get to try)

clean, extremely friendly and great breakfast.

the breakfast was very good. a/c was quiet. beds were comfy.

the pool needs to be kept a little warmer, a little chilly for an indoor pool.

we got the kids ready for a late swim and were told that we had to go across the street to the hampton inn

the mimosas and breakfast were great, and the room service was good.

big rooms very nice place to stay very polite employees !!!!! good breakfast!!!!!

wasn t able to swim d/t kids throwing football around

a lot of kids

spa and steakhouse on site

bill had room service

also the spa is incredible

room service when used did a great job

also the outdoor pool area access is closed when the pool closes so i could not go out there after we got back at

i like the bar in the hotel

room service did not arrive on the first day

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

hotel provides no in-room information about its own restaurants

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

spouse and i ordered room service for dinner

i enjoyed the room service and the amount of space in the room.

was not a lobby bar that was open for us to grab a drink

the breakfast had a good selection - the kids loved the waffles

facilities were amazing including a pool and a very nice gym

breakfast wasn’t the best

i like accommodations in the suite, very comfortable with kids

kitchen/eating place bit small, easily get growded

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

staff and location were great. please drink with the bar tender.

bar was incredible

check in as well as late check out

great bar and the room was comfortable and clean.

the downstairs bar was closed and the breakfast wasn't advertised well

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the bar genevieve is a must

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

it was close to where we wanted to go! it was clean! nice gym!

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

coffee in the lobby would be nice if you come in after bar area is closed

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

roof top bar was excellent food was very good

comfortable rooms, liked the pull out couch for our kids!

this hotel, restaurant and bar certainly delivered

close to riverfront, 4th street live was two blocks, the restaurant and bar

the rooftop bar was great, and the food up there was way beyond what we expected

i would love it if they ran a shuttle after concerts

between the front desk and the bell desk could have been better regarding shuttle if available around the city

5 and 3 did, breakfast, coffee, wifi at reasonable

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

the room was so clean and comfortable and the breakfast was really nice with several options.

very clean, comfortable beds, quiet location, plus they got a pool.

the breakfast was good for hotel breakfast

the facility was in good repair, the room a decent size and clean, and the fitness room was small, but equipped with a peloton bike, treadmill, and elliptical, as well as a

that the pool was closed and that information was not told until after i got there and paid.

breakfast was average for a nice hotel.

it was very convenient and the only problem was the pool was out of order

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

the location and the free breakfast.

they ran out of towels for the pool, but that's it everything else was great!

one handle bar in the bathroom came off

the location is superb and so is the pool

room pool location.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

the pool was fabulous!! great food & drinks. our suite was great.

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

smallest pool ever and cold not heated

people could separate themselves in the hotel industry by providing a little bit higher quality breakfast

the eggs at hot breakfast werent good at all.

pool was small

rooms a lil pricey i stay there a lot cus of the spa tubs

no other chair/rocker in room-only the kitchen chairs

for early check in room was ready when we arrived

they had a huge bathtubs with jacuzzi jets. lots of parking and a lovely pool.

the spa tub can be cleaned a little better, check out at 11am instead of 12

the pool is very good

location was good & not crowded. on site laundry was convenient but pricey.

nice staff/ clean/ friendly/ free breakfast

easy access to the pool

the room, the lobby, the breakfast, all

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

too high of pet fee especially when your dog is crated in room

didn't have time early breakfast

not allowed to leave pet in room

clean, adequate breakfast, great location

nice variety in the breakfast options

to do (convention, churchill downs) * friendly staff * very clean * comfortable rooms * nice pool and exercise arera * very quiet despite being booked solid and the busy traffic area *

breakfast area was airy, bright, and the spread was, wow - super fresh, great design, and just

, brand new hotel with a lovely pool patio area and gym

spacious, clean, beautiful, the outdoor area with pool and grills and horse shoe was amazing

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

and you have a shuttle

they had a shuttle take us there

location, awesome staff, shuttle

staff location and shuttle service

couldn't order room service.

we also would have liked if the pool was open a little later

and they let us leave our car there for free, saving at least $60 on airport parking fees

great staff, great location, really nice pool and weight room.

free shuttle service to anywhere within 5 miles of the property. clean room and large.

we had fun in the pool, but that area also needs some updating

the pool was not heated. the plug outlets were coming out of the wall. the beds were rough.

pool closes early and opens late

breakfast, pool, and location

nice room...breakfast

very clean , good breakfast

having flavored creamer for coffee for that reason we didn t eat breakfast we went else where

the fitness center was not open at 8

better breakfast.

parking, quite room.

soak in the bathtub,it was not deep enough it's ok for showers but not taking a bath for an adult kids

restaurant and bar were not open.

the booking said we were supposed to get free breakfast

the room, the breakfast, the pool, and the staff

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

wish the pool was open but all good

breakfast was only ok

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

the breakfast had a nice variety of items to choose from

the staff was great! breakfast was good with many options. 24hr shuttle within 3 miles

breakfast was pretty good

did not use the kitchen but was impressed at its size and amenities

i liked the breakfast. the lobby is nice. the gym is a nice start.

breakfast was ok.

beautiful suite, great breakfast and friendly staff.

nice kitchenette & bathroom areas.

it was a kitchenette but no utensils or pots and pans to cook with

decent size room with a kitchenette

bathroom sink was clogged staff failed to inform me that the kitchenettes cook top used only certain pots and pans

breakfast could be better.

the parents that allowed their kids to run the hallways between 9-11:30 pm both evenings.

the breakfast was very good and the server made sure that the tables were cleaned as you got up

it was good breakfast nice clean hotel

breakfast was above average, including farm fresh yogurt and make your own pancakes

close to expressway,very clean, and hot breakfast

room was excellent, breakfast was wonderful and the staff very friendly

pool closed

breakfast was good

convenient to exposition hall. comfortable. clean. breakfast.

my kids enjoyed the pool

close to airport. provided a shuttle to the airport.

no pool but weren't there long enough

no food service of any type. room service would have been nice

free parking

there aren’t mini fridges in the standard rooms which when traveling with kids is harder.

room was spacious and we didn’t feel crowded with our 3 kids

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us there if needed over all wonderful exsperance

shuttle pu at airport was quick

my kids enjoyed the pool area

great breakfast aswell

pool was extremely small, but we were with a bunch of kids

my only issue would be the prices for bar items, so very expensive, usd 12 for a bourbon

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have put this one way over the

free breakfast did not exist

the outside lounge area just outside the pool

accommodated us with an early check in

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

staff was polite, shuttle drivers were awesome! breakfast was delicious.

breakfast great. we liked kadisha who was at the front desk.

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

shuttle was convenient to take to amusement park. breakfast was very good.

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom floor

breakfast was better than expected

location electric charge breakfast great front desk and maid staff.

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

spacious rooms, great gym, everything is brand new

the breakfast was ok but could have been better

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen behind the desk ordered us a lyft,

my granddaughters loved the indoor pool

was spacious, clean, lots of amenities (full size toiletries, full kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental

nice big room. great bed. great breakfast. close to downtown

pool was dirty and it got worse after the grass was mowed

the kitchenette suite was great for our family use

great breakfast selection esp

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

pool is open and breakfast is available, but breakfast is served by staff instead of being a

pool closed too early

i wish they had a fitness center.

hotel was very clean and the staff from front desk to morning breakfast was very friendly.

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

i also like the laundry room

clean hotel love the kitchen and free laundry room

was very friendly and our room was spacious with a stocked kitchen

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

pool was under repair

staff was very polite and accommodating, allowed us early check in after a long trip

breakfast at this property is always good,

breakfast was the only thing that i would not rate very high

the swimming pool!

the arrangements, the location for us, the friendly staff and breakfast was the best.

to find the water fountain needs to keep clean the guest laundry room and washer door was

booked the hotel for the airport shuttle, however once i arrived at the airport & needed the shuttle, i called the hotel to inquire

i liked the outdoor pool, fitness center, and the free parking.

front desk said airport shuttle anytime our flight was at the same time shuttle started

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

room very clean, laundry facilities good

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

and there laundry service is kinda on the high side which i just walked across the street

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

and the spa tub is worth the money

only one dryer worked on the laundry room

breakfast rocked and the pool was super fun even though a little cold till you got moving

pet fee was pricey and pool being closed

rocked and the pool was super fun even though a little cold till you got moving

the breakfast could have been better.

the breakfast

bar was closed on sunday

was a large party on our floor with multiple children who were local utilizing the pool

the bar area is open at night and one of my friends had a burger one night

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

the pool was perfect

had kitchen, yet nothing

breakfast should not be called breakfast as its just honey and oats granola,plain instant oatmeal

outlet in the bathroom and in the kitchenette didn't work

there was no breakfast.

nice room,indoor pool,24 hour coffee,free breakfast

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

everything except no room microwave. loved the coffee bar in lobby.

no assigned parking for hotel guests, so if the casino is busy, you have to park far away

casino

sat in the open bar area

complaint would be the pool was a little chilly and unfortunately the hot tub wasn't working but other than that it was

early check in was accommodated; rooms were comfortable

was very clean and had a breakfast and a pool and our rooms had living rooms

location, spacious rooms kitchen area. bathroom was extremely clean and up to date!

the pool was a lil dirty but we still loved our stay

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

on site laundry

coin laundry available for guests, with new washer and dryer

the fruit was the size of a golf ball

wifi code didn't work

laundry was in a wonderful area

every time we seen them in the hallway they would just stare at myself and my kids

my kids liked the free paper cranes at the desk

also had a great breakfast selection

nice gym, pool inside, comfortable and big rooms.

breakfast in quality and variety and set up

breakfast buffet was very good too

we used the pool and workout area and were impressed with both

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

they are pet friendly and they allowed us an early check in

outside fire doesn’t work and pool water is not too clean

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

my boys loved the pool and the workout room

fact that my fridge didn't work, nor did the microwave, or some of the outlets in the kitchen

pool was not very nice could have been better if it was ready for us before we got in the chemicals

breakfast was good during covid

breakfast was great.....room was clean staff friendly

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

need to work on breakfast could be more good and warm food

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

breakfast ends to quick

breakfast was really good. we would stay there again!

great breakfast

breakfast was minimal

breakfast was nice every day coffee awesome

loved the continental breakfast

i like it had a pool and bar but pool closes to early for those arriving late.

hotel breakfast but the odd thing was they did not supply napkins at the breakfast bar which was very odd

the bar was not open during my stay due to lack of staffing.

didn't go to breakfast

oh and the breakfast along with that staff was phenomenal too

kitchen, living room and separate bedroom

breakfast was very good

kitchen staff was great too

nice bar and amazing breakfast

spa tub

work out gym

easy to find, pet friendly, and a nice continental breakfast.

have a better breakfast selection

good breakfast