pool was cold & closed to early, but the main thing i hated was they took an additional $150 from

to find, great staff, nice breakfast

breakfast, pool, and location

could have switched breakfast up a little.

breakfast was terrible

the breakfast was very good and the server made sure that the tables were cleaned as you got up

is nothing i dindt like, everything was positive, even the fact that you allowed our kids to go swimming on shorts and shirts, since they had forgotten their swim

the parents that allowed their kids to run the hallways between 9-11:30 pm both evenings.

was adequate room was ok had very poor lighting pool and gym were good nice place for price and close to

breakfast was great, the staff was very accommodating, and we shall return

bathroom sink was clogged staff failed to inform me that the kitchenettes cook top used only certain pots and pans

while we didn't use it, the kitchenette arrangement would be a plus for an extended stay

nice breakfast packets even though covid prevented self serve

stayed in the handicap suite with the bedroom, living room and kitchen

kitchenette sink didn’t work, and the coffee maker looked dirty

loved having a pool and breakfast!

the pool wasn't open

easy access to the pool

use new deck chairs and tables but at least they have a pool that's clean as are all their facilities

could have more options for breakfast

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

pool was closed at the last minute

the staff was friendly. beds comfy. room clean. breakfast was good. very kid friendly.

cyrus, claudia, shay, forgot the lady's name that checked us in and checked us out, forgot the breakfast lady's name from saturday morning, housekeeping ladies and maintenance men every time

the staff was very nice and very helpful. the pool was nice. room was clean.

also, the pool was closed the whole time i was there

breakfast selection was awesome

pool was not open due to rain earlier that day messing with ph levels.

nice room with plenty of space and a kitchen.

early to go take a friend to surgery and the staff made sure our friends wife and ourselves had breakfast even though we were 15 minutes before breakfast was to be served

liked the small kitchen in rooms

pool temp was cold.

pool was closed didn’t say anything about it being closed when i booked it

was no breakfast!!! had kitchen, but i had no food!!!

pool needed to be treated

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

stayed there for 2 nights and wanted to use the pool

the breakfast was good and the woman that took care of it was very friendly to us every

pool was closed

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

the breakfast was stellar and the woman who was in charge of it was the best ever

nice indoor pool and workout area

good breakfast. good size rooms. friendly staff and very clean.

the pool was extremely cold

breakfast buffet of hot and cold food is excellent. desk staff is helpful and friendly.

pool not heated freezing kids couldn’t swim

breakfast. coffee anytime.clean and everyone kind and friendly.

breakfast was very good

cleanest in the room in great help at the service desk and everything else was great besides breakfast

very friendly, helpful staff. clean room. excellent breakfast.

free breakfast, free internet. the room was clean and spacious.

building, clean facility, very clean rooms, hot breakfast for the value, ample parking, close to everything, friendly staff, adequate staffing

even had an indoor pool (we did not use)

the laundry room had empty vending machines

the people were super friendly. quiet location. great breakfast.

welcomed us, and also acted as bartender--there is a small bar combined with check-in and breakfast area

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

the eggs at hot breakfast werent good at all.

ighbors were very audible) and us were probably heard too (sorry) , cold pool

the pool was cold, but that's how it should be

the hot breakfast is a bit weak.

very nice to have a free laundry machines to use. pool was great

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

the staff at the bar was super nice and the food was awesome

remodeled bar, i liked it better before the remodel. i want to drink in the bar and not eat.

the gym was lackluster

the breakfast was good for hotel breakfast

should be quiet after pool closes

that the pool was closed and that information was not told until after i got there and paid.

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

breakfast

pool water was pleasantly warm

pool was a little cold

kids loved the pool. breakfast was good. bed was comfortable

the place was very clean and the breakfast was great

pool was out of order

hotel was overrun with volleyball players and their families so the breakfast staff could not keep up in the later hour of the breakfast

amenities are great when traveling with family a fridge, dishwasher, microwave & pool!

the pool area was well kept as well

pool was open

the breakfast are always good

the hotel was not even close to full so why you would put a couple without pets or kids next to that

felt like a safe area, ample parking and great pizza place within walking distance

the gazebo for smokers. the kids enjoyed the pool.

the parking lot is well lit which is great for women traveling alone or with kids

was in a good location for a good value especially at last minute. kids enjoyed the pool.

the hotel is super clean, very cool, artsy building! love the spa and the gym

about this hotel was a surprise, from the decor, to the art gallery, to the restrooms, to the bar and restaurant, to the giant golden statue of david out front

very negative experience with a staff member when ordering room service

of a kind experience with very interesting art all around and best bourbon tasting bar on main street

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

room service- no

we enjoyed the view from our room, and the gym was great

snack bar needs to be more cost efficient and have better selection

pillows were great. bar with fish on third floor was beautiful!

pool wasn't open :

have scrambled eggs. need a pool for the kids.

the screaming kids whose parents did not know how to say stop.

breakfast had a large selection of hot foods

good breakfast

the property was clean, and we appreciated having access to a laundry room

kitchen area had spoons and knives only

from the breakfast to the kitchen in the room it was just amazing

cleanliness, staff, breakfast

the indoor pool was an added bonus we used each day of our stay

it's spacious and has a little kitchen. the breakfast was great!

perfect location for what we needed, bar onsite & amazing tacos!

the hotel itself had a nice bar, taco restaurant, and nice gym

great to come back to moxy bar and enjoy the fireplace and a night cap

great location. cool bar with games. good gym that’s 24/7.

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

we didn’t get a chance to go to the pool, but it looked nice

it was very clean, had a gym open 24hrs, bar open super late—it was great.

the breakfast sandwiches

full kitchen

it was nice having breakfast available, especially on the days when there were little cheese omelets and quiches

the restaurant and bar downstairs were outstanding

room service was quick

room service messed up our order, fixed it, but left our tray out side our door for two days

gym was great, as well

once in the bar and once in the dining area with a reservation

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids

a nicer bar and restaurant

over all the price was good but not a place ill return with my kids maybe alone

the pool needs to be a few degrees warmer

well kept pool with great hours

has a nice lobby area to hangout in with bar and snack area

no pet fee

laundry facilities are downstairs with a great-looking fitness area

however, hotel’s bar was the part of the stay

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

the bar and sway restaurant were wonderful! good central location.

wish the pool area had a hot tub but other than that, there is nothing about this hotel i would change

the kids still enjoyed it but i was surprised at how small it was and the lack of a sauna/hot tub

kids loved the pool

location, and the gym

pool, showers, room size, coffee maker, gym

and the bar and grill was delicious

the great views, the beautiful pool & hot tub, superior happy hour- so much food

pool was freezing, you have to pay to park in their parking garage, no free breakfast, everything

the bar was great and bartender was so sweet

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

there is a bar and a starbucks inside the hotel which was nice

com didn t put the late check out on our booking and she changed our checkout time to 2 with no extra charge

we called for room service for extra towels never got them, and even though we moved our car from their parking

i wish that the tasting bar and the lobby bar had been open

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the halls all night

pillows, nice staff, great location, easy to park, great for dogs and business, great pool, great breakfast offering

room we were in felt more like an apartment/home which was so nice, especially with our kids

did not use pool due to strong odor of chlorine. workout facility was fine,

my kids loved the pool and i loved that there was a hot tub, although it was so worn it looked dirty

super friendly staff, great breakfast, good location.

billy the bar tender was great . :he suggested several restaurants around that were excellent.

fitness suite and swimming pool

the rooms were very clean. check out time at 12. breakfast was hot n fresh

its walking distance to river front park, yum center. best breakfast i've had at a hotel.

pool was open

pool could have been warmer!!

the breakfast was very good. a/c was quiet. beds were comfy.

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

breakfast offered a large variety of hot and cold breakfast items

pool was amazing

also the in room dining needs options for kids

the pool had an issue while we were there and wasn't able to be enjoyed

the pool, restaurants and shops!

for 40 minutes to order room service and the number stayed busy non stop

also the free and full breakfast was great and all my kids loved it

the pool was very clean and outgoing the breakfast was delicious

the free breakfast offered went beyond what is being offered at other locations

wasn’t able to swim d/t kids throwing football around

a lot of kids

the bar and bourbon selection

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service and their restaurant doesn t open until 5pm

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

the bar area is very nice-try to hit happy hour or it's abit more expensive

the hotel offers room service but room service was paused

luxurious, great pool and exercise room

the hotel had a gym and a pool -- perfect for an extended stay

shuttle available at airport when we arrived

no airport shuttle available on arrival

gym, pool and restaurant was closed

breakfast bar empty two out of the three days

facilities were amazing including a pool and a very nice gym

kitchen/eating place bit small, easily get growded

swimming pool, the gym, washer/drier were highlights

the breakfast was very good

didn’t know that we overlooked a bar that played loud music until 1:00 am

early check in as well as late check out

check in as well as late check out

gym facilities well equipped and well maintained

very nice location clean and comfy rooms big gym

the downstairs bar was closed and the breakfast wasn't advertised well

the bar genevieve is a must

the rooftop bar was also picture perfect

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

this hotel, restaurant and bar certainly delivered

rooftop bar was great

great location. easy walking to downtown, free ev charging.

close to riverfront, 4th street live was two blocks, the restaurant and bar

the rooftop bar was great, and the food up there was way beyond what we expected

the gym was great too

it was close to where we wanted to go! it was clean! nice gym!

the roof top bar / restaurant was phenomenal

gym was clean and well equipped

the rooftop bar and patio was very nice

bby bar manager) spoiled us rotten with his attentive service

i would love it if they ran a shuttle after concerts

free shuttle to & from the airport was a plus

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

the whole place is a wonderful experience, the pool a great treat.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

one handle bar in the bathroom came off

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

no other chair/rocker in room-only the kitchen chairs

for early check in room was ready when we arrived

the breakfast and the housekeeper

had decent breakfast, nice pool. nice kitchenette

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

no free breakfast or snacks

the pool was not in use

the bar needs to be open later than 10pm.

the heated pool and gym was much needed

the staff were very friendly and accomidating! the room was fantastic! breakfast was awesome!

is was great all around, great rooms, great breakfast and dinner!

very clean friendly staff kids loved the pool food was decent

we enjoyed happy hour, kids had fun in the pool

the indoor pool and hot tub. it also is connected to a lot of places to shop

were very impressed with the breakfast

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

the kids enjoyed the pool

stayed there because you web site said there was a bar and restaurant

the breakfast bar and the ordering service was excellent

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

have the bar open til 12. that was a super bummer.

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

was not happy with the amount of the pet fee i was charged.

was not happy with the amount of the pet fee i was charged.

would be nice to have protein with the breakfast

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

pool was full of nasty like bugs

loved the kitchen amenities

pool could be a lot bigger for the size of hotel

the breakfast was amazing

easy access near highway, new, great workers, nice variety of hot and cold breakfast

they had a shuttle take us there

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

staff location and shuttle service

and you have a shuttle

covid19 restaurant bar and pool was closed

breakfast was good, nice to have kids eat free.

booked here so my kids could use the pool. pool was gross, not clean at all

parking was plentiful

couldn't order room service.

breakfast cost extra

expo parking can be up to 20$ its nice that they have a shuttle for free that can take you back and forth

the pool for the kids was great

2 nights with 3 kids to visit kentucky kingdom

we all enjoy this day nice pool good breakfast would definitely stay there again

basic breakfast provided

fitness center and pool up and running.

parking lot was too small and not laid out very well

better breakfast.

pool and fitness was closed for repairs the pool was why i booked it for my child

but as a mom who was traveling alone with 2 kids, knowing that this was a little less kid friendly than it looks would have helped me make a

$75 pet fee seemed excessive. 4-5 times more than any other hotel we've used. also no tub

comfy bed and pillows and the room had a wonderful kitchen area that i didn’t realize came with it

i like that i had a kitchen in my room to cook food for my family.

the breakfast selection had us looking for outside options

the kids and my husband loved it

were several young kids running around in the hallways late at night and in the early morning

we injoyed the nice clean pool all to ourself.

i understand being kids and having fun (some running around were behaving just fine), but some were reckless

nice little pool and gym

seating area with fence around it was great for us and our dog (pet fee applies)

pet fee was too much

pool should open earlier in the morning. i like an early morning soak in the hot tub

complaint would be the pool was a little chilly and unfortunately the hot tub wasn't working but other than that it was

pool and hot tub area was very nice

the full kitchen was great and the beds were incredible

great pool and outdoor areas

the room was beautiful, clean and spacious and the kitchen was nice to have

the pool looked a little dirty so i didn’t use it. but it could have been bad lighting.

was all good--great having the shuttle available all the time

breakfast in quality and variety and set up

we used the pool and workout area and were impressed with both

great continental breakfast

nice gym, pool inside, comfortable and big rooms.

hotel was very nice, clean and breakfast was great

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the breakfast was very good. plenty of options.

excellent breakfast

garbage can could be larger in the kitchen area.

the breakfast was good, pretty basic offerings but fresh and plentiful

cute little kitchen area with everything you need

the kitchenette in our room was a plus for us

was a slight smell of food from the previous people

staff friendly and courteous. big and plentiful breakfast, great pool area, and wifi

staff friendly and courteous. big and plentiful breakfast, great pool area, and wifi

residence inn is welcoming, it provided solid services, pools and exercise areas, wonderful breakfast and a staff always pleased to assist when needed

the breakfast was wonderful

nice full kitchen

our rooms were clean, our kitchen was nice as well

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

breakfast was good

the laundry/vending area was nice, but only had one washer and one dryer

coin laundry available for guests, with new washer and dryer

laundry facilities didn't work with a normal load

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

location pool and breakfast

room was excellent, breakfast was wonderful and the staff very friendly

convenient to exposition hall. comfortable. clean. breakfast.

the rooms were clean, beds comfortable and the breakfast was good.

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

very roomy n comfortable bed w fridge micro kitchen sink n 2 hot plate stove

outlet in the bathroom and in the kitchenette didn't work

there was no breakfast.

accommodations easily get dishes from the office to make use of the full service kitchen and a very helpful

staff is pretty friendly, the kitchenette came in very handy and they even offer pots, pans, dishes and utensils

walking track and pool in same area

breakfast was excellent very tasty

free breakfast prepared to order, free parking

the breakfast was amazing

the room was very clean and the staff was very helpful and accommodating with my early check in.

great location. friendly staff. pool was closed due to covid.

courteous service, awesome rooms, easy in and out access to interstate, super quiet,snack bar selection was amazing and not overly priced

the amenities, the staff, the laid back vibe, the pet-friendly atmosphere

nothing. we didn't use anything beside the bedroom. the pool from our view looked wonderful.

very nice bar and patio area

clean, comfortable beds, and a great breakfast for a reasonable rate

location and breakfast

the beds were extremely comfortable, the breakfast was amazing and the staff were great

the breakfast options.

clean and breakfast options

beds too hard, pool closed

convenient location, good breakfast selections, very clean and quiet.

staff were all very friendly. breakfast was great.

late check out was very helpful

the pool , staff were very respectful , the breakfast is really good. 10 overall.

i did not log into the wifi or have breakfast

gym and pool closed due to sprinkler issues.

helped kids get their cereal and milk cartons open and was on top of all needs

the room service food was awful. the hair dryer didn't work.

parking, more needed for handicap clients.

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

breakfast was great

my room, the pool, and laundry room was clean

of people using the pool so due to the smallness of the area, we opted to not use the pool

the breakfast was amazing and the room/suit was very comfortable!

small swimming pool

pool and restaurant were closed understandable and support

in town for motorcross race staff was excellent and shuttle service absolutely

it because i was just involved in a domestic abuse and needed somewhere to go with me and my two kids to stay for the night

and last thing, the shuttle bus was very very convenient and the drivers very friendly and accommodating

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

staff was polite, shuttle drivers were awesome! breakfast was delicious.

breakfast great. we liked kadisha who was at the front desk.

accommodated us with an early check in

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

great pool

shuttle was convenient to take to amusement park. breakfast was very good.

it also has a nice outdoor pool

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

left for airport at 3:00 am breakfast was not made however given an snack

the staff is exceptional & provide a shuttle to the airport

good location and decent breakfast

the breakfast was good and there was enough seating for everyone

my granddaughters loved the indoor pool

clean and friendly service by all staff! breakfast was fresh and tasted great!

the kids had fun in the pool the water was excellent

breakfast was excellent and also the location to the expo center.

the morning breakfast was also tasty

someone threw gummy bears down all over and our kids seemed to find every one of them

great breakfast selection esp

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

wonderful handicap room. delicious hot breakfast .

breakfast.

staff was very polite and accommodating, allowed us early check in after a long trip

to casino, excellent breakfast, staff very nice, place very clean and comfortable bed and great shower

breakfast had lots of choices and was well stocked

staff was extremely helpful in opening the pool for us (why we selected the hotel)

was disappointed that there wasn't a fitness center since the website stated they had one

very clean kitchen an they keep it sanitized, highly recommend

fridge, microwave, and kitchenette style was awesome

was amazing, housekeeping ladies(i assume) gave great advice for nice restaurants close by, great breakfast