lady when i was eating breakfast kept watching us like we trying to steal something and we was not we were just eating

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

laundry room was out of order

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms vending machine for soap wasn't working she said oh sorry and turned around and left

swimming pool was dirty, laundry impossible to use

the breakfast was wonderful

breakfast area had many food choices

the continental breakfast was delicious and included several hot options

clean, comfortable, good breakfast, good deal

parking was limited, and the pool was not heated as advertised. but, those were minor.

indoor pool, breakfast was average at best

very clean, good breakfast

the pool

pool was closed

the dates we stayed, the pool and breakfast bar was closed due to covid19 restrictions

indoor pool was unusable

little warmer for the pool

pool was closed no free wi-fi unless you were signed up for the rewards program

the hotel also had a very nice gym

was no breakfast!!! had kitchen, but i had no food!!!

breakfast options for low carb options

nice room with plenty of space and a kitchen.

early to go take a friend to surgery and the staff made sure our friends wife and ourselves had breakfast even though we were 15 minutes before breakfast was to be served

this was under $200 and free breakfast

the floor needed vacummed and that the microwave plate was not cleaned & water in kitchen faucet would not turn off

the staff was very nice and very helpful. the pool was nice. room was clean.

pool was closed at the last minute

the pool

everything was new and up to date had my facilities my similarities the pool was nice

everything looked well maintained even the pool

no vending machines or laundry.

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out of order, computers, out of order, vent in elevator was almost completely

the bed was nice. the gym equipment worked well and seemed clean

clean, comfy bed and i used the gym which was nice.

my son decided that he wanted to be close to the indoor swimming pool, they pleasantly changed a room for us

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

the hotel has a pool, hot tub, and an outdoor fire pit but we did not use them because they were out of order

the fitness room was well-equipped although some pieces needed repair

the free breakfast was also great

location and full kitchen

no coffee and water in lobby, breakfast is so so.

needs updating. wifi was not always available.

wifi was very slow. the concierge sent us to a restaurant that had a two hour wait.

spacious gorgeous right in the heart of the city. best gym ever

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com, my filters were set for breakfast included, pet friendly, parking, very good

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the hotel has a small (modest) gym

great to come back to moxy bar and enjoy the fireplace and a night cap

great location. cool bar with games. good gym that’s 24/7.

the bar in the lobby is very cool and we were lucky to have it to ourselves

we loved the decor, the bar area and drinks, and the beautiful quiet room!

room service was a little slow i called and order extra towels it took over an hour and a half to

once in the bar and once in the dining area with a reservation

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

location , room, restaurant was amazing .. room service, the location

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

the location to downtown was great walking to bar ect...

room design and furniture. enjoyed the fitness center also.

there was no pool or anything for kids

breakfast was fantastic

the pool is very good

the pool wasn't open

nice staff/ clean/ friendly/ free breakfast

the spa bath

staff was very nice. hotel was clean. bistro was a good option for breakfast location was nice

did not eat breakfast.

loved the bar soap

breakfast made to order clean pool the kids enjoyed

a nicer bar and restaurant

be careful with young kids as some of the art is provocative.

the facilities were not great, the gym was so extremely dirty

well as dinners) were excellent and reasonably priced

the room was fabulous, but the breakfast

we ended up wondering around the hotel trying to find the gym and spa area because we weren't told where it was

location, restaurants on site , nice gym

the water pressure in the shower was terrible and the pool was dirty

i used the pool and gym

staff, rooms, bar and restaurant on site

my son had so much fun in the pool

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

our kids love swimming so the pool was a necessity

location, staff, cleanliness, indoor pool, late check out option!

loved being able to do a load of laundry

the property was extremely clean, breakfast was great!

like the whole r room the bed was very comfortable the pool was nice and the fitness center was good to the tv was good to everybody slept

kitchen area had spoons and knives only

the bed was comfortable and the little kitchen was great since we bought a few groceries

super friendly staff, clean beds and rooms, kids loved the pool.

kids enjoyed the pull out bed

pool area echos like crazy, but it’s an indoor pool

my kids would have loved that feature

staff, laundry not available because of broken machines

the breakfast was excellent for people with no allergies

my kids would've enjoyed cereal

had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch

breakfast was great

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

there are alot of homeless people around there nd beg for money. i have kids.

the fitness center although the machines were a little dirty

was alot of people mainly kids running up and down the hallways who where quiet noisy, but that really wasn't the hotel's

stephen in the bar was a pleasure to chat with while enjoying a drink

sorry the bar was closed, as well

the room had a kitchen and the parking access was great

it was nice having breakfast available, especially on the days when there were little cheese omelets and quiches

we loved nino the bar tender

great bar and the room was comfortable and clean.

staff and location were great. please drink with the bar tender.

breakfast, bar and workout facility was very good.

bar was incredible

didn’t know that we overlooked a bar that played loud music until 1:00 am

pool

starbucks in location bar and restaurant were

staff from valet to desk to hotel bar were super nice

my kids were thrilled with the extra large television

the pool was open, the rooms were mostly clean, and the staff was friendly.

it was very roomy, the kitchen area was very nice to have.

the gym had all the required equipment, a swimming pool, and laundry facilities

the breakfast could be better

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

love the little kitchen

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

loved the room and the bar on the 6th floor with a nice view

the downstairs bar was closed and the breakfast wasn't advertised well

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

pool was open

you had the choice to either have room service or not, which helps the environment

breakfast offered a large variety of hot and cold breakfast items

breakfast was great as well as the location.

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from the porch was also amazing and blew my mind when i

room service beating on my door 2 hours before check out.

kids enjoyed the indoor pool

i requested and received a late check out for an extra hour

am lifetime gold and paid over $200

there wasn't a lot to choose from at breakfast.

we had to walk from the top to bottom with 4 kids & all of our stuff

breakfast every day was very nice and good

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn’t get to swim in the pool it was a little

a lot of kids

for 40 minutes to order room service and the number stayed busy non stop

also the in room dining needs options for kids

unable to find food for kids after 7 pm and did not want to leave hotel

od) charges that we did not order

last year, the pool was open. yes, we froze anywhere outside the water; with kids, it was great!

the rooftop bar was very nice - although no one was up there but us

gym was clean and well equipped

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the rooftop bar and patio was very nice

the gym was great too

the hotel offers room service but room service was paused

front desk, valet, bar staff, gatsby morning staff, cleaning and maintenance

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

hotel provides no in-room information about its own restaurants

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it an event in itself

due to traffic and the street being essentially blocked, the shuttle driver dropped us off a block away from the front door

breakfast

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

everything was excellent. from front desk, room service, and breakfast.

the rooftop bar was great, and the food up there was way beyond what we expected

roof top bar was excellent food was very good

this hotel, restaurant and bar certainly delivered

guest laundry also a bonus

we even had an delay the next day with our business in town and they allowed a late check out

quiet, comfortable room with great staff at reception desk, bar and housekeeping.

es the shuttle service is amazing)

lab the shuttle bus driver was superb guiding us around the town

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

5 and 3 did, breakfast, coffee, wifi at reasonable

didn’t eat the breakfast

breakfast was good. pool nice and clean

nice pool

breakfast was excellent

breakfast choices

room pool location.

pool area is very cool

pool is small but that is not unexpected for this area.

i took advantage of the pool, coffee service and bar

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

they ran out of towels for the pool, but that's it everything else was great!

clean room. nice breakfast. attentive staff.

the pool was closed for most of our visit

breakfast was good

comfort beakfast swiming pool fitness

the breakfast was nothing to brag home about. i had cereal and a banana.

the pool was not as heated as i would have liked.

pool closes early and opens late

we had fun in the pool, but that area also needs some updating

to find, great staff, nice breakfast

was quiet, they had a small breakfast each morning

it was a kitchenette but no utensils or pots and pans to cook with

bathroom sink was clogged staff failed to inform me that the kitchenettes cook top used only certain pots and pans

kitchenette sink didn’t work, and the coffee maker looked dirty

kitchenette, but no equipment to make food

middle of construction no elevator had loud kids playin in the hallway up till late and my room was on 3rd floor had to climb three flights og

breakfast, nice pool and hot tub, easy to find location, great staff, comfy beds, and clean

good gym till 10pm

is nothing i dindt like, everything was positive, even the fact that you allowed our kids to go swimming on shorts and shirts, since they had forgotten their swim

great stay, clean pool just perfect for a 2 day

great location, friendly staff, nice breakfast, and very nice rooms.

limited breakfast

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect for our trip

ighbors were very audible) and us were probably heard too (sorry) , cold pool

very relaxing… appreciated having the kitchenette… very quiet… clean

breakfast.. spa tub and staff

the room had a kitchen, but no dishes or utensils.

the breakfast was great

no other chair/rocker in room-only the kitchen chairs

was not happy with the amount of the pet fee i was charged.

too high of pet fee especially when your dog is crated in room

enjoyed the included breakfast.

not allowed to leave pet in room

clean, adequate breakfast, great location

easy access near highway, new, great workers, nice variety of hot and cold breakfast

outside was beautiful beside the pool with the lights and fire place

kitchen is pretty big & has a large refrigerator, microwave, 2 burner stove and dishwasher

the breakfast was amazing

pool area with gas grills and music

staff location and shuttle service

the shuttle service was an unexpected surprise

they had a shuttle take us there

location, awesome staff, shuttle

stay at hilton facilities and this one was close to the airport with a shuttle

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

the view was fabulous and the pool was perfect

beds were comfortable and clean. free parking

we were a family of 4

fitness center and pool up and running.

small parking lot. they are currently in the middle of remodeling.

better breakfast.

basic breakfast provided

parking and location were easy - front desk staff was friendly.

bar onsite and restaurant on

i need to sleep during the day and they let me have an early check in

the pool for the kids was great

the room, the breakfast, the pool, and the staff

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

great location! anything and everything was close by. i love that it had an indoor pool.

stayed there because you web site said there was a bar and restaurant

pool, bar, staff, cleanliness, and breakfast were perfect

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

wish it had a jacuzzi and sauna in the pool area

staff was very helpful, rooms were large, and they provided a shuttle to the expo center

the shuttle service was quick

i like the cleanliness of hotel and the access to laundry was a bonus

we loved that the gym had a peloton bike-- huge plus for those who travel but still try and get in a quick workout

shuttle service was very nice benefit to use for the expo center activities

loved all the items available in our kitchen

beautiful suite, great breakfast and friendly staff.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

a mother with a child came down late for breakfast, and the kitchen was closed

comfortable room, great to have fridge and kitchen

free breakfast in the morning was a major plus to get my day started

the rooms were clean, beds comfortable and the breakfast was good.

it was clean and there was a variety for breakfast

pool was nice

the breakfast was cold, would be great if warm/hot.

seating area with fence around it was great for us and our dog (pet fee applies)

with covid restrictions, the breakfast was decent

i have huge dietary restrictions and a full-size refrigerator in the kitchen area was a tremendous blessing to me

pool should open earlier in the morning. i like an early morning soak in the hot tub

breakfast was plentiful and hot

location, along with the usualextended-stay kitchens.

accommodations easily get dishes from the office to make use of the full service kitchen and a very helpful

breakfast could be better

staff is pretty friendly, the kitchenette came in very handy and they even offer pots, pans, dishes and utensils

i liked the motel it self quietness, kitchen,

great gym! staff was friendly and helpful. free coffee, tea all day.

also had a great breakfast selection

nice gym, pool inside, comfortable and big rooms.

breakfast buffet was very good too

the hot breakfast was good

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

coin laundry available for guests, with new washer and dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

the laundry/vending area was nice, but only had one washer and one dryer

on site laundry

kitchen staff was very friendly and very on top of cleaning

was very helpful and the breakfast was well laid out

the pool was very cold.

clean. good parking. safe. i like the full kitchen in the room. waffles at breakfast were great.

great breakfast

pool could of been larger.

everything was great, i had to be on the job at 6:00am i left the property about a hour before so breakfast was not out

the breakfast was excellent

the room is spacious, the breakfast is good and the bathroom toiletries are nice.

i was not told at check in that the pool was not ready yet.

was no clean towels available there was only one person doing laundry for the entire hotel

free shuttle service to and from music fest!

pool was very nice

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

beds comfy. fitness room good.

staff was friendly, room service was surprisingly quick on a friday night

pool was primarily dominated by kids and you had to get out every 15 minutes

staff was incredible and so was parking security

shuttle service was amazing

wish pool opened earlier and wish they had a hot tub.

i also like the laundry room

free parking

parking, check in, weed smell in hallways , ice maker didn t work, didn t feel safe

laundry and gym has a faulty card reader

parking for front entrance, rear entrance has a faulty card reader

nope. besides pools being closed

it had a nice kitchenette with microwave and fridgei it also had iron ironing board and a safe, i liked that the

i wish they had a fitness center.

i was disappointed that the fitness center was closed but overall, i was very pleased

the elevator smelled of mildew and the temperature in the fitness room was not adjustable.

the pool and the gym.

i was going to sit by the pool and read my book while the kids played but realized it would not be

of people using the pool so due to the smallness of the area, we opted to not use the pool

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming out and getting snacks and things and charging it to the room so we didn't have to

the breakfast was delightful

the shuttle took us to cracker barrel for lunch, we rested well throughout the day, dinner at the lobby bar was delicious, and the

close to expo center and shuttle service.

the pool was great and the beds were very comfortable

rooms were nice, the lobby was nice and we were with a group, so the kids could play

wish they weren't out of meat for the breakfast sandwiches

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange them between 11:00 am and 3:00 pm

they have a laundry room which is very convenient

room was dirty i had to clean everything and the spa tub didn't work

one always scream at check out time action that let mr know she have no idea i always request late check out

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

we were there for a volleyball tournament, and the shuttle service to and from the convention center was fantastic

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

wish breakfast had a few more options but it was good

the shuttle takes you to the airport as well as a selection of local restaurants

laundry services is located in the most unsafe area of the property and has no cameras for safety

like the laundry facilities

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

the hotel is pet friendly without an outrageous pet fee

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

the breakfast was really good, and the shuttle service was good

location electric charge breakfast great front desk and maid staff.

of the adjustable shower head prevented the curtain for closing completely, allowing water to pool on the bathroom floor

pool and halls could have been cleaner

the breakfast was really good, and the shuttle service was good

the beds were comfortable. the breakfast was okay. my kids liked the pool.

the one thing that could have made it slightly better would very a longer breakfast time

convenient location for early morning flight. shuttle was quick.

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen behind the desk ordered us a lyft,

good location and decent breakfast

great breakfast selection esp

we like the location because it i'd close to the expo and offers shuttle to local locations

cleanliness and breakfast

would be helpful to have a roll of paper towels in the kitchen

someone threw gummy bears down all over and our kids seemed to find every one of them

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

no assigned parking for hotel guests, so if the casino is busy, you have to park far away

for a casino, replaces the beds!!!!

the casino at the base of the property and the variety of machines, also the cleanliness there

everything except no room microwave. loved the coffee bar in lobby.

the bar off the lobby was nice and the barman very attentive

pool limited due to covid

the lobby was nice and had a good coffee bar set up

breakfast was not include it. pool was inside too hot.

the bar needs to be open later than 10pm.

the breakfast was delicious and made to order.

too many kids. it is vacation season

breakfast was great the staff was awesome, my daughter and i will stay again. thank you

we enjoyed happy hour, kids had fun in the pool

loved the free dinner and breakfast. gym was good. hot tub was nice too

clean, convenient location & pool with spa!

all night i heard dogs barking, and kids screaming

my kids liked the free paper cranes at the desk

was in a good location for a good value especially at last minute. kids enjoyed the pool.

free fast wifi is just a

the hotel was not even close to full so why you would put a couple without pets or kids next to that

beds too hard, pool closed

pool area smelled super strongly of chlorine. eye-watering.

late check out was very helpful

they also had an amazing breakfast

the swimming pool was not available.

fact nobody said anything to me about parking my truck in front of my door, i drive a big

early check in

they are pet friendly and they allowed us an early check in

pet fee was $0.00, that’s an a+

scheduled an early check in and wasn't able to do so

breakfast was good during covid

the bed was super comfortable and the breakfast was good

laundry room although it's indicated on their list

and there breakfast is amazing- none of that bag breakfast crap that you get at this $96 & up hotels

stains on laundry

breakfast was amazing! pool and gym were awesome!

the food was great at the bar area too

great location, excellent gym and good breakfast.

pool was small but nice water temperature okay one day was warmer then the other and the fitness

the breakfast was second to none

finally, a real breakfast in the morning ud83cudf04

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

the pool was much too cold to enjoy.

breakfast bar/buffet had a good variety of cold and hot items

awesome hotel. bed,exercise room,pool all great. clean rooms and a great staff.