indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

bar and activities are a great plus

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

the hotel has an indoor pool

location, secure parking

nice staff and secure parking. good location close to the main square.

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

breakfast

hotel for the price, the restaurant is nice and the breakfast included is tasty

included an excellent full breakfast, a gymnasium

breakfast is included and is in the cafe just the next door

the breakfast was very scarce: coffee + two pieces of bread.

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

location , breakfast room

in the price breakfast was include simple nut very ok

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

noisy interior room, as children play in swimming pool and patio

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the swimming pool is also grim, and doesn t look at all appealing in person

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the pool is cold

very good wifi

the breakfast that was included was the best i ve had in mexico

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

excellent breakfast with plenty of hot and cold choices

breakfast- food and service fantastic

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

not enough parking on weekend

t this) free laundry

room, free breakfast, hot water, free wifi, friendly and kind staff

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

everything was fine considering room service

parking included at an

pool wasn't clean

- hot water for shower: be patient, sometimes takes 3 minutes - parking

othbrush

cold swimming pool

pool water temp - in the bathroom, nothing to but your stuff

mattress helpful staff we've got a heater and a plus blanket good breakfast (100mxn) closed parking

oh hotel, extremely helpful staff, good breakfast comes with room, or you can do an amazing buffet at reasonable

the room was super clean! the breakfast was awesome

breakfast is good. cost needs review

t the buffet) was average

hacienda-style hotel with a stunning covered pool

hotel offers water, coffee, tea and laundry service

hotel room had a full kitchen and it was super clean. nice shower.

my older son loves the small gym and i appreciate the spacious laundry room

a great value with nice rooms with kitchen.

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

people, superb hospitality, great location, closed parking and the breakfast was very delicious

wifi worked perfectly for us

they also had a decent selection of food and alcoholic drinks for room service for lunch or dinner, we did not try

and parking is free for guests if you have a car

i ordered room service of a chicken broth to start, and then a main of chicken with grilled veggies and

spacious room. friendly staff ..good breakfast, wonderful pool,

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

parking for my motorcycle

the pool had longer hours so i could site see during the day and swim at night/early morning

facility was excellent, friendly staff and fitness studio

comfortable hotel, clean. room service was good and staff were courteous.

the pool was not clean. the tiles joints were dirty.

buffet, fitness center, friendly staffs, quit comfort

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast would have been nice.

great breakfast and service

breakfast is too expensive

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

on a complete refurbished historical cathedral building with outstanding facilities (rooftop pool and bar, indoor garden terrace)

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

great staff the breakfast was amazing

guest services, the pool and the gym

breakfast was unremarkable and very overpriced

breakfast was great, good variety of food, restaurant staff was super friendly and attentive

breakfast is average but otherwise all good.

the breakfast was very average to be in mexico.

breakfast with different types of food

comfortable and having an ac was a plus, great breakfast and friendly service all over.

the room also has a table, but this room didn't have a kitchenette

fresh coffee in the morning, and a speedy laundry service

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

left at 6 am so we never had breakfast ,but we have stayed here a number of times as it is a great location to visit family, the

the staff in the restaurant and valid parking were very nice and efficient

to check in and go to our room and another 30 minutes till they put our car into the secured parking

the breakfast, spacious room with two queen-sized beds, no smoking in the entire hotel, and free parking

people in hotel are very friendly and breakfast is good

valet parking in private parking space. safe area. spacious room. comfortable bed.

we liked the free parking and the breakfast

the breakfast was excellent the people were friendly clean

they took our laundry at 2pm and had it returned to us the same day for a great price

cable service, wifi, it's clean

the wifi coverage is poor,

wifi also is very weak and nonexistent at times in the majority of the room

the wifi or hot water were not so good.

wifi on the left odd numbered townhouse style hotel rooms has poor wifi pick up

staff, nicely designed room, comfy bed, warm shower, good location, good wifi

breakfast was marvelous

no room service after hours

heat on the pool

the items in the mini bar seemed to be really old already

breakfast staff was very helpful and cheerful

wonderful clean room and great breakfast.

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

the breakfast choices were very few and there could have been more

breakfast was good and plenty of choice and the coffee was available 24/7

the breakfast was excellent and plenty food and drink

great price and free breakfast is a plus

great breakfast! friendly and helpful staff.

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

the wifi can be weak at times

and no parking available

is no wifi, no window, no a thick blanket

the parking space is not at the hotel

parking at property, a valet takes the car to a parking lot nearby, and from what i understood

great small gym and nice private steam rooms

gym and spa were under renovation, so i couldn't use them

good dining, no bar or comfy area for a pre-dinner drink

bathroom very slippery. no safety bar to grab and prevent a fall.

gym could be attached but nothing drastic. i enjoyed it regardless.

the wifi is not very stable

were working from the hotel)

would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit overpriced

poor wifi

although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different connection which

location; very clean; great wifi; friendly staff; very safe; near to coffee and food places; cool bar next

the terrace was nice but is shared for venues/events so there was a party when i was up there, gym area is also right infront of the terrace so this can be good and bad depending on the company

room, great location, rooftop bar for a simple breakfast

they even have a small gym

the gym was very basic

the gym is okay

for free parking and not to charge for 1 hrs late check out

d yummy

a/c in room and free wifi

only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck

wifi was ok but coverage and speed could be better in many parts of the hotel

wifi on room 202 was a disappointing

staff helped me get express laundry service

free parking for us, but in a different location

breakfast was

also the pool on the 4th floor was not usable and very small

proximity to historical areas. great breakfast. large and very clean rooms.

breakfast was great

liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym

there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays

spa tub in the junior suite was great, but power of jets rather low

resturaunt food and service was excellent; and the quaint bar upstairs a bonus

is a wonderful hotel,the breakfast was out of this world

breakfast was very good and offered a nice selection of mexican food

about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can't comment on those facilities

the room's immediate floor access to the pool and dining area

coffee was weak and overpriced, pool was pretty to look at but not inviting to swim in.

the pool was great

location is an unbeatable nice feel in the pool and lobby area . staff are friendly

hotel staff helped us arrange a laundry service and deliver the cloth to our room, which is excellent for the travelers having a

friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend highly

on the menu was omelet and egg benedict, and room service was outstanding

comfortable bed, great wifi, and the shower was huge

plaza), amazing breakfast, you can tell they put their heart in everything they do & even late check out

wifi was ok, but not great

bad wifi, much noise since you hear almost everything from the corridor

n t travel with apple devises) my iphone

wifi was way too slow

bathroom was not clean and the wifi was really bad

dn t needed it, but beds were changed every day) delicious bakery just across the street, laundry around the corner

the fact that they had parking was a definite

big plus was the free parking lot

parking

location and free parking

internet is slow and discontinuous 2) the breakfast that is included in the hotel rate is just ok

we did have breakfast there and it was very good

loved the coffee and tea bar with nespresso machine, which meant you could get good quality coffee at any time

rooms design very nice, good breakfast

not enough choice for breakfast.

no frills. clean. kind staff. early check in. close to the historic center.

the breakfast is good and the beds are comfortable.

i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so

location and breakfast

more breakfast variety

good breakfast though small selection. very comfy beds. secure and good room cleaning.