so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

room is nicely laid out with a small kitchen, nice sink, microwave, fridge, and even dishes and utensils

room with a fully equipped kitchen and settings for four

they did the laundry on the clothsline every day

also, it would be nice to see paper towel and a dish towel added to the kitchen

parking late check in location

had to go around the block to access parking from montreal

cars that are obviously inoperable taking up space in the parking lot

lots of parking in a lot around back, also at at cost

ice on walks and parking lot. no coffee

pool and exercise room was fantastic

had free ev

restaurant and bar in lobby but with covid it was open for takeout only

-can't wait for the bar to be

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

gym

is good place for family with kids

nice to play with kids but also to swim

room service in the evening was prompt and food warm and the breakfast buffe did not dissapoint

breakfast was cold and butter missing. we had ordered room service

the units are very clean and comfortable, good parking too

location. nice property. parking.

comfortable, good parking in front of room, clean and friendly staff.

good wifi signal

your private car parking available and just in front of your room

pool is a plus after a day of driving

good parking right in front and free of charge

beautiful scenery and a pool.

it was a super humid day, and the pool was fantastic

there was a small outdoor pool with a diving board and mini waterslide

very clean, easily accessible, wonderful staff, nice pool. great hotel.

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

pool was closed

amenities in the room and the sunday morning breakfast

breakfast was lackluster

bed and parking

i was a late unexpected arrival and they were very gracious in welcoming me

had 1-3 swim instructors plus students in it every time we took our kids to swim

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

to complain about…the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we’ve certainly experienced worse in our travels

bed really confortable, breakfast very good variety and good good!!

gym out of service

it was great having laundry facilities on site

i liked the convenience of having the laundry facilities so close to my room

said on line that there was airport shuttle and it was not available. had to take a taxi.

also good to have access to the shuttle from and to the airport

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

airport shuttle was right on time

the room is very clean. breakfast was good and kids love the food

swimming pool closed for no reason

buffet breakfast

breakfast was beyond amazing, loved the variety

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

the view was so wonderful the staff are so good there is a great pool.

this hotel should think about adding a little bar area where people could watch the game and grab a bite

place loaded with little kids coughing, sneezing etc all over the food, tables etc

space for family with kids and their breakfast is hearty, amenities were perfect for our family

gym can use more equipment. wish there were more restaurants near by(walking distance).

updated decor breakfast pool great for families

airport shuttle 247

convenience to the airport and shuttle to airport and helpful staff.

having a gym available along with shuttle bus, staff very friendly and helpful

the lady working the breakfast the front desk workers the shuttle drivers

furniture a bit old and no ustensiles and plates in kitchen

the swimming pool is a bit short!

the facilities were great with a pool and gym etc

location. facilities were good. enjoyed gym and swimming pool.

kids enjoyed the pool

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

staff were friendly and helpful the room was spacious and there was a kitchen we enjoyed the gym and pool too thank

the pool was nice and the gym great

breakfast was full equipped, it had everything we needed especially for the kids

pool, gym were clean and neatly maintained

booking the pool and mixed up are booking twice. also bottom of the pool was dirty

breakfast was included, the staff were very friendly and spoke my language very well.

the rooms and lobby were nice and all the amenities, like gym and pool too

food at the bar is awful

floor in the pool area is dangerously slippery

the pool and slide was awesome and fun

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

granted a late check out, which was very welcome.

parking not free.

thing i can think of is the frequency of the airport shuttle

room service

hospitality of the personnel, clean gym and pool, comfy room

place of pickup) for the breakfast

pool was nice and warm and clean

shuttle service was punctual and ran 24/7, which was really convenient

pool should ve been bigger but it s okay for kids so but nothing really wrong with the hotel i

i wish it had a hot tub but the pool was nice.

staff were super accommodating during a snow storm. the early check in was nice to have

small pool but enough for the kids to unwind after/before trip

breakfast was great - lots of choices

we had to go down 9 floors with 3 kids and all our luggage using the stairs

beautiful room and shuttle every 30min to get to the airport

shuttle to the airport was on time and driver was friendly and helpful

nothing about the hotel. the shuttle service was a bit dodgy.

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

airport shuttle operated every half hour 24/7

tv not working / request made to fix it but no one showed. no restaurant or room service.

pool was closed and that info was not on the site.

shuttle

guest laundry is on the fifth floor

00 parking if we are paying over 200 for a room the mini bar with snacks should be accessible whether the bar is open or not and parking should be free

shuttle service was prompt, facilities are simple but adequate, staff is great.

place has a shuttle, close to the airport, and free parking for a week

the shuttle to go to the airport ud83dudc4c

shuttle service, immaculate room with a bathtub and shower, comfortable queen size bed

we needed to be near the airport and needed shuttle service

easy access to airport free via shuttle service and great room and breakfast

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

breakfast was amazing, hot omelets with bacon and waffles

beds comfort, breakfast and shuttle service

it does have a shuttle to airport

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

went for a one night stay with our 2 year old and 4 year old to use the pool

bed was comfortable and wifi was good

the lobby, bar and restaurant areas were supurbe - baby grand piano in the bar with great seating areas

would of been a lot better if there was a laundry room.

comfortable beds and easy parking across the little roadway beside the hotel

2 long mirrors. large shower lots of hot water lovely location across from the bay easy parking

excellent location , right in a bike path for cycling around the area , free parking

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

location, very functional gym and decently sized

wish there was more things near the hotel to do with the kids

great hotel.loved the swimming pool.

pool a little cold but with the mix spa and pool it was ok

issue is the airport shuttle shuts down at 11:00pm and you will require a taxi from the airport to hotel

somewhat overpriced and parking should be included in the rate

thank you to mike for allowing us to park the trailer

good breakfast, parking and silent place

one story unit with parking

lots of parking spaces, away from the city. good breakfast selection. nice staff.

breakfast was a treat with a nice selection

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

the indoor pool is big - even has an aqua slide for people with children

close to airport, free shuttle, good breakfast selection

airport shuttle, perfect for families and not only

pool was fun, the kids loved the water slide

with free shuttle for yul

no airport shuttle at night.

everything. beautiful hotel. recommend. great breakfast. great pool.

one great bonus is that the laundry service is free for all guests

you need to call the shuttle and wait a long time at the airport.

the pool was large and very clean, and the rooms were exceptionally spacious and well-equipped with

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

convenient location, restaurant and bar on site, beds decently comfortable, great value.

needed a fitness centre

hours for restaurant and bar not great and would need improvement to be a real business

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

fitness is small but ok and clean

also, the hotel did not have room service available

timely shuttle pickup at the airport and back to the airport from the hotel

hotel does not have any lobby bar - which is strange as it is

her with my kids

close to airport. on site bar and restaurant. continental breakfast was good.

conveniently located close to the airport. free shuttle.

the restaurant on site and hot breakfast included were great

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

near the airport, free shuttle

do not trust the shuttle time. if you are in a hurry take uber or taxi.

advertised they have a free airport shuttle, but don’t

the breakfast was a little lack luster but it served the purpose

the pool was cloudy and he said he couldn't see when he was swimming.

that we have to ask a key pass to the pool and it is outdated

ev charging onsite

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

the pool, the quiet location, how close it is to many stores and restaurants.

seen that works well)

fast wifi

the wifi was good, the food was good

the friendliness of the staff; 2 complimentary breakfast; and the pool was my favorite.

pool was kids friendly and they enjoyed the pool and the water slide

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

shuttle service from the airport was easy to arrange, and fast

pleasant and helpful, netflix in the rooms

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

good for the price. clean and has a full kitchen. breakfast has good options

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

easy to get in & out of. bar was great, breakfast was delicious.

kids like the swimming pool

this to anyone who wants a clean, dog-friendly place to stay near the airport with free airport shuttle service, this is definitely the place to book

they provided parking and shuttle service to the airport

pool and gym were nice

swimming pool is good and gym area and sauna is also good , safe parking.

close to airport .shuttle bus to and from airport

eakfast, indoor pool), near grocery store, pharmacy and fast-food restaurants, within 10 minutes drive from

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the only thing i will add is not having a good wifi connection and the tv was not working

poor wifi speed, losting connexion everytime

toilet was partially blocked. wifi erratic.

bright room and i was upgraded to a spacious room that had a kitchen that i requested

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the basics provided; a proper dining table (useful to work

the in-room kitchen disaster old and dirty

there was kitchen in the room which includes microwave, stove and refrigerator.

kitchen stove caught fire when turned on due to lack of cleanliness

the kids loved the pool

pool and fitness area seemed good, but haven't used them

the pool is for leisure, but ok

the pool was on the small side.

no lights in the swimming pool room

good parking, big room

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

all in all it was a nice place to stay with kids

the laundry has only one wash machine and dryer.

room service was exeptional

booked there bcuz it was beside carrefour laval and i wanted a pool and a hot tub

large rooms, cleanliness, reception staff, restaurant waiters, pool, sauna, steam room, hot tub, gym, food

the swimming pool is awesome. very nice location. very clean. very good choice.

the bed was very comfy. the pool facility was extra good

we enjoyed the well kept pool and spa area every day

near a subway. free parking. comfortable beds.

easy access to a lot of stores and fantastic facilities

other then kids playing football in the hallway everything was nice

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker, hairdryer and fridge in the room

very comfy and perfect size - tv channels for watching fifa games - coffee machine and the bar fridge - very good aircon - the pool and the

was very nice and spacious

we chose this hotel because of the free ev charging.

room had a beautiful bathroom and an awesome spa tub

the spa bathtub

at first i was excited about the room as it had a spa tub and was a decent size room

the breakfast area was to small and therefore it was very crowded

already having everything in the kitchen like utensils etc.

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

free breakfast was acceptable

parking was a hussle at night and breakfast was ok.

they had a great breakfast

bring back hot breakfast or more choices

breakfast, room and bed all are good stuff.

breakfast was tastsy

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

it wasn’t a dislike but just a bit disappointed the pool was not available.

the breakfast ud83dude0b

they offered to bring the breakfast to our room at a time we chose

room.was nice and we loved our breakfast on the patio this morning

breakfast was fresh and plentiful, staff was very pleasant and accommodating

breakfast is fresh and delicious daily, only thing there’s not enough table space for people to

there is a self serve laundry room which is super convenient

breakfast is good and fresh, and you could bring the take out box with you if the dining area is no

there's even a small playground and sprinklers for young kids

i actually took pictures of the crumbs and handprints in the kitchen as i was shocked to find such poor housekeeping in such a nice facility

no room service.

day for 4 days we needed to tell front desk to have the room serviced

she also didn't pass on our request for room service

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

the location , pool and gym facility

loved the pool and the large shower and comfortable king size bed.

i enjoyed the hotel amenities especially the gym.

the gym was very good, and the pool looked very nice although other people were using it

small swimming pool and fitness

the pool and sauna weren’t clean

breakfast would be depleted at least a hour before the end

the pool is small and gets quickly crowded rooms need more dusting/

the gym door motion sensor needs to be programed better. more selection of tv channels.

the pool was very cold ud83eudd76

the kitchen server was too polite and whatever asked for, served witha smile

the location and amenities such has the free breakfast!

also, good breakfast and coffee

the pool too much clarifies.

2 families in 2 vehicles traveling with kids and an elderly person

the breakfast was great

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

laundry inside the hotel common area

the fridge in every single room makes it super fun and easy to travel with the kids

cereal options would have been great for the kids at breakfast

hotel was small so easy to get around with small kids

fact that there was no gym was a bit of a let down for me

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

it also had a gym

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

clean, accessible, lady at breakfast was extremely caring

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

were able to get an early check in with no problem

mirrors on the ceiling and a spa bath in the room

it had a nice spa bath.

front desk lady was very nice in greeting, spa tub was very nice

breakfast was good and they are pet friendly

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

and delicious full breakfast

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

breakfast was good. location is good too.

spa facility was outstanding.

pool was being filled the night we arrived.

the breakfast is very good too with breads, cereal, fruits, hard boiled egg, yogurt

breakfast

it is also across the street from le finlandais spa, highly recommended

reasonable daily rates; easy access to the room; plenty of parking; centrally located.

plenty of parking and staff was wonderful

lots of construction and road contractors with big equipments use this place as they have a large parking for their equipment

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

parking lot and walk ways were very icy they were not salted or sanded the room was a lot smaller

would have been nicer to have more breakfast to choose from. but the bagels were delicious!

room service took forever to get towels

excellent service great breakfast

very kind at the check in, allowed us early check in and late check out. everything was great.

convenient location and price. wifi really good for work

allowed late check out and stored bags for extra 4 hours beyond check out time

offer a room with a laundry machine and kitchenette great for a long stay with kids

good room size! nice gym!

gym has a carpet floor breakfast is poor bathtub could not be used, only the shower

would have liked a few more facilities, such as a nicer bar area, in which to sit and relax in

pool area was too small. would like to have seen more outdoor area.

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

the bar was great

food on the room service was over priced for the quality of it, but the presentation was great

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

property still the best in my view in montreal in general i like everything the rooms the gym the

pool and sauna were not available stating from january 5th

staff person we met

only thing that could be better is maybe bar - it was good but for my taste it was not cosy enough

the food at the restaurant is great and the bar scene is so fun

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

no pool or sauna in the hotel.

- bed extremely comfortable - room service excellent, food excellent

very poor wifi connection

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

convenient for room service also

me this hotel is not a family based hotel , i stayed with my two kids and because there is a bars all accrosss the street all i could hear was music thumping all

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

gym and no pool.

facilities like continental breakfast and gym i think would be a suitable addition to the place

a little loud, gym was a treadmill and a broken elliptical

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

gym is very small and not equipped well

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

no pool. inability to control room temperature.

i loved aya and michael

the gym was well appointed and we used it twice during our stay

might be wrong); but there are amazing meals 2

excellent service from the footman to the front receptionist to the room service

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

the bathroom is fantastic and bar george is stunning!

breakfast was 2 delicious croissants that are seated outside your door each morning

some fresh fruit at breakfast.

nice confortable bed and huge shower! breakfast was a nice bonus

breakfast standard continental but hood start to the day.

continental breakfast was just enough to satisfy my hunger early in the days

a major concert taking place 3 blocks away at the bell centre, why the heck would you close your bar at 11

had an uncomfortable moment w room service - order arrived & a couple

room very comfortable. room service prompt.

comfortable bed, large quiet room, good room service

the waitress at the hotel bar was a doll

room service was excellent too

room service order for breakfast on the door but not delivered

was excellent stay, my kids were so happy and slept comfortably they loved the place.

friendly staff, great food, awesome pool, kids loved it

room service was good and efficient

the gym is outdated. the restaurant has very poor breakfast.

hotel lobby bar closed at 8:30pm on a tuesday

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

the gym was closed

location lovely staff small gym was perfect for a short stay

flawless wifi, good sound insulation

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte dining but closed for lunch however countless food options are steps away

price could be a little bit cheaper and room service could be offered later

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

helpful front desk staff. allow early check in great restaurant near by.

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

we had our own spa bath in our very spacious room and it was great

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

a drink in bar and had lovely conversation with the bartender who went above and beyond to make me feel

fore tip).

room service breakfasts were not great but then we did not order very much

too may kids not quiet and the tv channels were very

room service was prompt and very good

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were extremely helpful as well

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup that you can't easily find in other hotels

location, clean hotel, ok restaurant on the premises and a pool that could be fun for kids

pool and jacuzzi was also great to chill after long day

and service at bar was very slow

breakfast was great beds were comfy the size of the room was a bit cramped for 3 adults and 3 kids but it was still acceptable we liked that there's a dishwasher in the room for times that we

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

quiet, view, friendly service, great breakfast.

we had to turn on the bathroom and kitchen fan to ventilate the room