wifi was slow and not too reliable

room service was great and made up for it

it is better if the breakfast can offer more variety.

the only thing i wish they had was a complementary continental breakfast.

fitness center too poor

free wine, the spa tub, staff were lovely

to get bedding so my kids to get to sleep

maybe the bar was too small but everything was great with the property and our stay

they also gave us vouchers for 2 free drinks each at the bar for happy hour which was

room service was exquisite

pool area was amazing

too many kids in the pool

the pool was incredibly fun for the kids and they even provided everything needed for our puppy

alcohol for sale) requested high floor, it wasn't high bar

the gym and pool area are also great

very clean, pretty, spacious, loved that the place had it’s own kitchen.

i liked the comfortable bed, kitchen and overall ambience of the building interior

the room is tastefully put together, very spacious and has lots of amenities (kitchen, living space)

central old montreal locarion, good room size, with full size kitchen and utensils, quick response from conceirge

i feel that there were few pans in the kitchen.

room service took a long time to arrive and didn't get order correctly

room service menu in the rooms

were all great as well, including the common lounge areas with free tea and coffee, terrace bar on top of the building and the

i've never had such a huge, and beautiful space

room service was prompt and the bed was very comfortable

breakfast was excellent as was the location of the hotel

breakfast was a pleasant surprise in that it wasn't your typical continental buffet that is usually

breakfast was v poor and no room service in the evening

i enjoyed eating at the restaurant and ordering room service

breakfast was great - it was seat down

staff was extremely friendly and good with kids

free breakfast was amazing

was great - well appointed room with a fantastic spa like shower

breakfast was a little limited but it hit the spot

the breakfast was very nice and michel was always there to attend to anything we needed

everything ! restaurant food was bad , bad customer and room service

outdoor swimming pool, good location close to center and eating places, and great equipped gym

love how clean the whole hotel was from the gym to the pool

great room, friendly staff, and centrally located. my son loved the gym.

it s such a beautiful and clean hotel, with a fantastic gym and pool

there was no log in the fireplace and did not find any room service menu or spa/massage price

the room was comfortable except for the pull out couch which both kids said was uncomfortable; we ended up putting the mattress on the floor the second night

the food from room service not great either

room service

rrently only available for breakfast), and earlier opening of the cafe

location, family friendly, staff very polite and approachable, kids liked the pool and i enjoyed the sauna after a full day of exploring

d nothing vegetarian); you have a decent chinese

breakfast was overpriced and not very good

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

location, room service, wifi

not even room service delivery

a special touch from room service when my daughter got fever

staff left stuff animals in our room for the kids which was a nice surprise for them

stuff in the bar and fridge was different than for other hotels. lounge. bars.

room service wasn't great

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

the bar downstairs was also nice serving drinks, toasts and other snacks to eat

i also really liked breakfast in our

having breakfast brought to your room was also a nice touch

the surprise was the wonderful breakfast delivered to the room each morning

speak easy bar is great

location cozy breakfast included valet parking large rooms accommodated my late check out

small gym

room had a fridge and microwave as well as a bar sink that came in handy

122 is close to the pool and the gym

nice location, comfortable and well done rooms, windows crack open for fresh air at night, nice room service

gym looks gloomy and not very welcome

the room service was disappointing, and the bed sheets were hard and rough

the restaurant and bar are also excellent

the gym did not have refreshments

they kept saying it´s a brand new hotel so their kitchen was not in service (but they do not mention anything online) so they give you a bag with an

the gym was great as was the breakfast

good location and nice gym/pool

access around the hotel was easy, gym was excellent and with two lift stations, access to floors was brilliant

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

positives location room space gym & pool staff friendly and helpful

roof terrace pool area is a bit misleading

gym needed some sanitizer to wipe down the equipment

enjoyed our breakfast every morning

used the gym every day

gym only had dumbbells up to 45lbs

we could hear the laundry machine going. every day! through all spinning cycles.

are too soft, no movie rentsl on tv, can't hook chromecast to tv because of wifi portal other than that everything was

clean, friendly, and great location. nice bar and restaurant.

beautiful pool with hot tub overlooking the city

large room, including a kitchen, large bathroom, lot of space, cosy feeling, decoration rather modern, good wifi, overall

you can leave your lugage for free and you even have access to a small gym room

didn't like that they had the bar closed

experience was great. would love to see more variety on the breakfast offering.

was super comfortable, everything was working fine, great location, great to have the gym, personnel super kind

gym very rarely equipped.

good location, nice bed, good refrigerator . did not check the gym.

bar menu, same as room service housekeeping couldn't wait to clean room

wish there was room service. but restaurants near by were open late and delivered.

daily room service is not available. service request needs to be made 24 h in advance.

perfect week end with kids !

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

location, location, location - the pool, the room

the location, the decor and the pool/terrace. these were all amazing, i cant pick.

eventually she asked me to connect to their wifi

the pillows were too big and the breakfast was just soso.

great gym and pool

the availability of slippers in room (for room usage as well as for hygienic, easy access to pool)

the breakfast is plentiful and fresh

amazing, offering a good varied continental breakfast, laundry room and a lovely heated swimming pool

the room was much bigger than we expected, which is nice when you have kids with you.

there is also laundry room

location, free breakfast, in house parking,

beautiful gym week equipped

treadmills in the gym are pretty old but worked well enough

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able to relax

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

gym and pool facilities were great

gym and pool facilities were great

liked how clean the room was and the included amenities with gym, pingpong table and bar added to the great overall feedback

room service came to the room a couple of times but didn't actually change the sheets

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

original suite

restaurant and spa had good offers

great front bar and restaurant overlooking a quant square

air conditioner was in the main room and super loudly kids couldn’t sleep and my room was hot and couldn’t open the window because of the crowd

accessible location, free laundry, you can cook and they have lounge if you want to place to

the kitchen facilities worked very well

excellent location and very nice large accommodation with kitchen.

clean, with comfy beds (we had 2 queens as i was traveling with my 16- and 12-year old kids)

the breakfast room can be improved, but the food itself was ok

great continental breakfast which by the way is complimentary

it kinda has hostel vibes, which we all enjoyed, offers continental breakfast for all guests

the studio with kitchen equipment is super cozy and comfortable

they have a 24hr front desk and the included breakfast is good

we quite enjoyed the fact that there were many different breakfast options (although the kitchen is rather small and it does get crowded)

breakfast was juice, coffee and pastry case

my room had a fully kitted out kitchenette which would be great for longer stays

the room was fine with a little kitchenette

breakfast

the pool was great. everything was clean. very friendly staff. the kids loved it.

t mine) and bags of laundry they had collected from nearby rooms

location, restaurant, pool,hot tub,

location, the view, and the pool the kids loved.

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house keeping lingered in halls way too long adding to dreariness of area around

wifi connection was really the only thing that it was terrible

sheets were too short, room service every three days

i also liked the value for money and the laundry room service

parking was not available, staff with no empathy , we called room service and nobody ever came.

no microwave and poor wifi in the rooms.

excellent breakfast in the restaurant downstairs very comfortable rooms

comfy room and bed. room service.

and marie sue at the restaurant bar were awesome

breakfast was not included but had very good options a la carte

the room was excellent, the location very central, good gym

the host was accommodating and allowed an early check in

early check in and a bit late of check out

safety floating equipment for kids at the pool

room service

free food for kids is amazing in the restaurant

the pool is lovely and the gym is also excellent with friendly and helpful staff

the room service drinks were actually a decent price

from the cozy and chic lobby to the lovely room and the pool

r working)

one of the best. the room is amazing so comfortable the staff super nice. the pool the location.

the pool was nice, just a bit smaller than expected, but still very enjoyable

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

also, the gym

gym

the wifi was slow and unstable.

ultra early check in worked perfect and really so it should i had only two choices by the airline

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and had to walk to park it

located, spacious lobby, excellent gym and pool, we had a very spacious room and a

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

specifically requested early check in as we were arriving early we understood this could not be guaranteed but the check

were kids at the pool, in and out of the spa, until it closed at 10pm

o queen beds) was very

large comfortable room. good breakfast. great location. super bathroom

the rooftop pool and courtyard area as a surprise

clean, great location and beautiful pool view

kids and grandparents loved the pool

location is excellent. lovely wrap provided for pool area

maid service great got laundry done

cheap laundry service

great that we could do our laundry here as well, for free

no laundry provided.

there was even a swimming pool and a small gym

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

my kids love the pool and jacuzzi

a great pool on the top floor to bring the kids

the fitness room and swimming pool.

the kitchenette had all the dishes pots and pans toaster and coffeepot, were provided

i enjoyed the pool

i think the gym should have been a lil bigger

accommodation, includes a kitchenette enabled us to make our own supper

the amenities were also nice, the kitchen was complete with all necessary things needed

with kitchenette was very convenient

our stay - not a massive issue but not ideal when you've had a long journey and have tired kids in tow

likewise, having trouble because of a group of noisy schoolkids, they did their best to make sure they behave

breakfast bagels are the greatest i've had so far

personnel, room breakfast laundry facility

room was spacious, comfortable bed, clean and breakfast was good

let us do a super early check in

breakfast was fresh and good variety

breakfast area got too crowded after 9am

room is modern and comfortable, and the breakfast was fantastic: many fresh products, they have everything you need to begin a good day

- no bar fridge in the suite.

nice facilities including a gym & availability of basic breakfast/snack goods and very good coffees

the gym still really needs a set of 20lb dumbbells.

would have liked a little bar fridge to keep any drinks cold or food bought cold

no bar soap, no free water in room.

mini kitchen , brought groceries instead of takeout the staff were friendly and helpful location is very

was below average – canned fruits instead of fresh, hot chocolate stock-out on day 2 (sorry kids)

diy laundry facilities

we also used their laundry which worked without problem

they say you could be charged if kitchen supplies are not well cleaned after being used

kids wanted to try a different location the last few visits

the room service food was average.

pool closing too early

no room service

my flight arrived on early morning in 7

room service never came one morning, so the hotel had the restaurant deliver it

room service was great

for room service didn't match resturant

right at eye level with anyone in the bath and my two kids were definitely in there

no room service

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

bar was right sized and responsive and cheerful service

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly when compared to the price and quality of other

room service food was awful for the price you pay

liked the 24/7 open fitness room

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

spacious accommodation with kitchen, comfortable.

there is no microwave and kitchen stuff or laundry facilities.

kitchen was well equipped

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the location was perfect and we had everything we needed in the kitchen

speak with, the team provided excellent restaurant suggestions, guidance with public transit, and room service

the service by everyone at the front desk and in the bar is worthy of a 6 star hotel if 6 star is the top

that could be better is that there are no ice machines so you have to order a bucket of ice from room service, but it's free

they were really nice but in checkout they charged me but they don’t let me stay with my sick kids my son has fever they charged but they manner was

the bar served horrible wine by the glass

wifi was weak in the room, unfortunately, but almost ok.

nothing .the gym could have some weights.

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

requested late check out, which was approve at free of charge, when we asked to stay until 3 pm, then answer

location is good. room was clean. room service was good.

i was taken to a different site after scanning the bar code they provided

my kids were happy to have a warm swimming pool and they liked the hotel overall

breakfast bar was the best, great variety and service

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for guests, because we had to take our clothes 2 blocks up from the hotel to a local

good gym which is unusual for a hotel

great laundry services and nice compact gym

kitchen is small but you can get everything you want

and got kept up all night by baby and kids in room beside because of the door tha connect room they should of give me a credit on my stay

a kitchenette is very handy, although we did not use it on this trip

amazing service from the breakfast team as well

i slept like a baby and the kids as well

location and amenities (pool and hot tub) were a plus

clean pool and jacuzzi

do be careful when have kids as they have refreshments and snacks in room which are not free

nice gym with view of the city

wifi is not working properly

room service lady gave me 2 extra pillows upon arrival the price was more than expected and the

staff was super nice and accommodating - requested for late check out as i had an evening flight and the hotel was kind enough to accommodate late check

wifi kept breaking

dirty bath tub when we arrived . i asked for room service but it still did not get cleaned up .

pposedly there was a gym, but where

restaurant / bar could be open throughout the day for refreshments & an in room service menu

room service choices inflexible

room service food was great

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

there is even a hidden gym available to some units only

they also have gym pass for a nearby gym if you want to workout

modern, comfortable apartment with a nice kitchen and washing machine

there's a park right across the street which is great for the kids

great to have kitchen, washer & dryer

very good gym

too may kids not quiet and the tv channels were very

we stayed with two kids and everyone was so kind

in room service menu limited but food and service excellent

lost my jacket at the bar and they found it the next morning no problem), and they put me in a top floor room so i could

breakfast was good, coffee and water was available for free 24/7

they allowed for early check in and late check out as we were taking the train

were very kind, they gave us a late check out and and the location is so good too

breakfast was good

great breakfast selection

friendly service, decent breakfast, communal kitchen, welcoming living room, free luggage storage, and a small sink in the bedroom

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

the staff is very friendly and accommodating, the hostel is well located, clean, the breakfast is amazing

pancakes with quality syrup and more options to choose from (buffet breakfast ) self catering kitchen with a 3 course meal vending matchine

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

here on a short vacation stay for 2 days and had an amazing service from the staff , excellent room service and had an amazing breakfast

room service wasn't done as requested

gym was lacked equipment

ough montreal is pretty

first of all, no room service

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc draped on bar, only if on floor or in tub

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

the gym. i paid 50 dollars to go to a proper gym nearby!

location and pleasant staff , early check in time

there is a good restaurant downstairs and a great bar next door

loved proximity to bell centre and bar george

just shampoo, soap bar and body lotion

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

the breakfast bar is uninspiring but adequate.

the view from the room. breakfast time very limited and i think no room service.

no real facilities, small gym, no pool - definitely not value for money

might be wrong); but there are amazing meals 2

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

ybe with a qr code of some sort on the room desk

was excellent stay, my kids were so happy and slept comfortably they loved the place.

were uncomfortable, swimming pool closed, unfortunately i promise my kids to swim and they were excited about

full kitchen and cooking/dining in our suite enabled us to purchase fresh seafood and vege for home

pool hours not open long enough especially for kids

the laundry machines are very old

lack of services

hotel was safe for my 3 kids to run around

we even asked them that we don t want room service but still we realized they came in thr

wifi speeds seem okay, they could use another provider for faster speeds

restaurant. a bit understaffed. took a bit ling for breakfast. but great service.

loved the spa tub and the comfortable bed. the location was perfect.

old building, warm and very comfortable, beautiful decor, spa bath was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

we had our own spa bath in our very spacious room and it was great

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

great location! staff is very friendly, wifi works perfectly.

mattress could be firmer, and wifi was weak.

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

poor wifi connection

of soap), no air conditioning , no wake-up service and very poor wifi

i am also very satisfied with the wifi quality

the bus station

room had no desk for working. no laundry service.

central location, friendly staff, clean rooms, okay breakfast!

they also accommodated my early check in request with no hesitation

long the location and the staff and the clean rooms and my son loves the pool and the gym

fab gym facilities and spa

no room service available no option for lunch if you are staying in

luckily the in building room service served excellent coffee

ltiple treadmills & bikes; cable stack; and some other basic

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

ditto the gym, it was pretty limited

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

loved the room service as well

bed. gym. bathroom. all spotless

gym was closed which was a little upsetting.

it felt like such a retreat, and yet they were absolutely welcoming to our kids

we are 2 adults and 2 kids 8+11

no pool and smoking lounge

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou the don't

facilities like continental breakfast and gym i think would be a suitable addition to the place

me this hotel is not a family based hotel , i stayed with my two kids and because there is a bars all accrosss the street all i could hear was music thumping all

location, clean, perfect breakfast

the breakfast offered is decent

the gym is a tiny room with two treadmills

early check in, helpful staff. the bed seemed clean.