receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

breakfast was good and they are pet friendly

no cheese or vegetable at breakfast

breakfast was good. location is good too.

breakfast menu

the pool area and views were great

breakfast need meat!

coin operated guest laundry a real bonus

pool and near the water

the pool was delightful, and our room was immaculate with all the necessary amenities

laundry inside the hotel common area

that we have to ask a key pass to the pool and it is outdated

forced to pay the bar in room in advance when in the end i didn't even use any items

you can book the pool/sauna just one room at a time so it was nice having it to ourselves

the pool, the quiet location, how close it is to many stores and restaurants.

the beds were great and the pool was an added bonus, especially nice with sauna to boot

the breakfast was delicious!

night receptiest charged me extra for my kids though it's mentions in the booking 2 adult 2 kids and they stayed one night and left early

i liked breakfast, the room and location. nice staff. very friendly.

too many kids up early making noise. i was next to the pool.

they have an indoor heated pool, gym and good breakfast, everything you need for a good stay

ahhh the parents where at the bar having

the price of beer at the bar is absurd.

no real bar, just a small bar area served by reception

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

ahhh the parents where at the bar having

entrance directly from the parking

breakfast was good, and staff were very friendly & helpful. parking was good.

very clean,very good breakfast

lots of parking spaces, away from the city. good breakfast selection. nice staff.

the breakfast is also fantastic with various choices

newly renovated hotel and rooms, large rooms, cleanliness, reception staff, restaurant waiters, pool, sauna, steam room, hot tub, gym, food

the pool

love the swimming pool and the hot tub

clean comfortable room and hotel. the gym was also well maintained and equipment was great!

water in the swimming pool was cold

thank you to mike for allowing us to park the trailer

location for driving, parking, if you're visiting montreal area and need a car it's a nice

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

convenient location. good pool. always clean up your room based on your time.

there is parking, stores, restaurants, awesome shopping mall, etc

drunk people partying all night next door, about thirty kids playing hockey in the hallway late at night

breakfast, room and bed all are good stuff.

they had a great breakfast

pet friendly, bed and breakfast

breakfast was tastsy

bring back hot breakfast or more choices

the breakfast area was to small and therefore it was very crowded

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

free breakfast was acceptable

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

already having everything in the kitchen like utensils etc.

ffles are great)

kids enjoyed the pool

breakfast staff smile

located, clean, many accommodations

kids and i enjoyed the peaceful environment, the access to the pool and the comfortability of our bedroom

great hotel, great pool

breakfast was brought to our room in a bag consisting of an apple, yogurt, juice, and a very large

the pool is quite small and was crowded.

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

they offered to bring the breakfast to our room at a time we chose

the staff were friendly and the pool was amazing and warm!

the pool the gym the breakfast the room the staff

no lights in the swimming pool room

just perfect, location is great! restaurant and bar choice make it a must.

room was quite dusty and had no microwave in the room and no towels at the pool

spa tub was very big, the jets worked perfectly

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

parking lot and walk ways were very icy they were not salted or sanded the room was a lot smaller

plenty of parking and staff was wonderful

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

all but heated

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

mini bar in the room

pool is warm water and clean - great for an aqua workout or can use gym beside

room was very small. the restaurant and bar were closed.

parking was plentiful

there was present both inside and in the parking area located at the back of the property

the driveway and parking was not plowed

friendly staff , good parking !

were very uncomfortable and parking was not clearly marked

there was kitchen in the room which includes microwave, stove and refrigerator.

the kitchen wasn't up to standard for me to use

my kitchen had no appliances to cook or eat

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

well-equipped gym

the pool/hot tub and gym areas were also kept neat and clean

all was good especially the bar lady

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for toiletries, they want you to buy them, internet slow, breakfast served on paper plates

the room is a bit small but cozy. breakfast is good as standard.

the little kitchen is very practical as well as all the room furniture

shower, kitchen and floors amazingly clean

comfortable beds, full kitchen amenities, clean overall

shower is spacious breakfast is included worth it

there's a lot of stuff you need in the kitchen area

received a bag breakfast which included orange juice, yogurt, muffin, cheese, fruit and granola bar

updated decor breakfast pool great for families

place loaded with little kids coughing, sneezing etc all over the food, tables etc

room was perfect for us and for doing business location good as well pool and gym were lovely

pool and gym were great

nice room. reception staff helpful. parking.

bed was comfortable, room could ve been cleaner, room service poor

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

close to most of our family and the new parking lot security system gives us peace of mind

the children enjoyed the pool

the pool is too small and more suitable to children.

very clean and comfortable room and beads. washroom, gym and lobby great

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

very clean, friendly staff, right off the highway, great pool for kids

airport shuttle, perfect for families and not only

the size of the room was impressive. nice little bar is on site.

convenient location, restaurant and bar on site, beds decently comfortable, great value.

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

needed a fitness centre

very spacious clean, quiet room, wake up call, restaurant and bar on site

hotel shuttle dropped us off at the hotel next door, bot fare but had snowed and it made difficult to

to many other ihg hotels ive stayed at, this was on par with your typical hotel with a bonus own kitchen

room size and amenities with fully serviced kitchen; airport proximity; pool

shuttle has limited hours of operation

i liked the underground parking. i liked that the room had a kitchen.

the location helped with our proximity to the airport and the bus shuttle was promptly operated

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service at all, breakfast was a little paper bag, and the room was not made for 15 days

hotel feels very new, modern and clean - friendly staff - great facilities

pool was closed for the first 2 days of our 3 day stay and no one told us when we called in over

and night good wifi and tvs shower was good, just the right temperature fitness and pool were great staff were friendly facilities look new and clean overall services were

that's usually what kids like

swimming pool was not functional first day there was a strange smell but it was resolved

easy to get in & out of. bar was great, breakfast was delicious.

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

nice staff, clean room and well-equipped gym

hotel far from down town,the room not clean for three days of my staying in hotel i call the room service to send house keeping to clean it but am surprise when they said due to covid-19 s

wifi was fast but intermittent, road above parking dripped rust-water on my car.

free parking

like everything it was very good hotel and the location was excellent and i like the free parking it's not possible to have a free parking in montreal but this

paid for room with kitchen and the one was reserved for me, had a smell of cigarette, i have to change the room and

i expected there to be at least one pot/pan to cook with, but the kitchen only had mugs

kitchen was not equipped at all

2) there is a kitchenette but no single fork or spoon

no pots or pans to use in kitchenette

delicious breakfast

said on line that there was airport shuttle and it was not available. had to take a taxi.

breakfast was great

clean and convenient. we appreciated the shuttle and friendly staff.

after check in we went to tour old montreal and during this time the kids only had light snacks

i was a late unexpected arrival and they were very gracious in welcoming me

is not the most recent hotel, however clean with parking and near everything in the west island of montreal

mostly pool for kids, they enjoyed it

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

staff unprofessional staff

the holiday inn in ottawa and got free breakfast, comfortable beds, it was cleaner, and pool / gym access for free

only one laundry machine for the whole hotel and that was not wotking either.

laundry was not functioning during our time

private parking was really satisfying for me!

keurig coffee, lol the gym room smells strongly of the plastics in the equipment.

such as the guest laundry room and gym are fantastic

windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

the free breakfast was very good. the beds were also very comfy.

fantastic breakfast, over the top staff and so accomodating.

breakfast is too simple

near the airport, free shuttle

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from what was

what others say, they did in fact have an airport shuttle

bed was nice. breakfast was awesome. free airport shuttle is always nice.

had an early flight so i wanted a hotel near the airport that offered shuttle service and this hotel fit the bill

as probably it would be unclean - i refused to have my daughter swim nor i would use the gym

the only problem was that the pool was close but it opened the day we left

shuttle service and how close it was to the airport

free shuttle to and from airport was fantastic

comfort, pool,lots of space easy parking

the slide the kids loved and the room was super clean and

the restaurant at the bar was great

loved the pool so much

from the free and good shuttle, easy check-in/check-out, clean room and super comfortable beds

wifi didn't always work in the room

there are many restaurants around, safe parking slot, ease to entry and exit to highways

beds were not comfortable wifi was not good, was very

no wifi for my entire stay. i had important work. could not do anything

we do not have breakfast at the hotel

the lady at the reception blamed the late check out on the outsourced cleaning team

he helped us with finding a luggage cart and a parking spot near a door

parking lot had lots of garbage laying around on the ground

clean good breakfast and receptions very helpful

are a english speaking family) lots of parking easy check-in and

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i needed anything at all

the pool should have more lighting at night.

room service was very fast and the area was quiet.

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

unfortunately pool was out of order

hotel does not have any lobby bar - which is strange as it is

if the gym is open.

the attitude the manager on duty provided and as soon as i turned my back to grab my wife and kids she tells her colleague in english why is he offended and the rest that she said

the breakfast starts late (07am). as my airplane was 09am i couldn’t have the breakfast.

noise, hygiene, people and kids hanging out in the entrance and at the lobby

that we could park our rv in the parking lot

una, pool, gym etc)

the room is huge for a family with 2 kids

tv and wifi great

the room was very clean and comfortable and the outdoor pool was a highlight

kids enjoyed the pool

handbag in lobby bar which was thankfully returned to me via the efforts of the wonderful bar and front desk staff

the bar food was very good and the gym facilities excellent

if the room service can be available all night, that would be great.

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

was friendly, premises were always very clean, service was impeccable, pool was the perfect temperature, internet was fast and reliable

spa was available to book and was very nice; good covid protocol

pool was great and kid friendly

son really enjoyed the pool, my husband really enjoyed the sauna, and i really enjoyed the jacuzzi

breakfast , please add some variety, increase its cost. one must have choices

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

the bar and restaurant closed early

the shuttle advertised was not running at the time, leaving us late at night waiting with little kids for no reason at the shuttle stop

the staff location and amenties were great. pool and gym was a great idea

clean pool was very clean stuff was amazing attendance to all of our needs checked us in early as we

breakfast was ok

also, breakfast is included, which is awesome

there’s a laundry too which is very helpful

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

the kitchen did not have enough plates, utensils, etc.

more privacy with the pool and gym

no room service

info was provided in the room about the hotel facilities

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

the facilities are quite basic and oldish. the swimming pool is small.

a la carte breakfast, which is a good thing, except if you are in a hurry

great breakfast in restaurant! very neat and clean.

pool was sadly closed. beds and pillows were a little lumpy.

nice breakfast included, small but clean workout room, comfortable rooms

and new had a bar in the lobby 

the sauna and pool were closed for maintenance

the gym was great

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

breakfast was offered in the bar and was rather expensive for the

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

a lot of chlorine in the swimming pool

breakfast is as expected (nice), location is somewhat distant from the nearest train station

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

the breakfast was nice and simple

we were allowed a late check in past midnight and a late check out which was very

late check out until 6:30 pm for just 50 cad

the parking lot was time consuming to get in and out.

location was very close to the airport and a shuttle was available to transport us to the airport

surprise: the gym was closed, and there is no pool or hot tub

amazing staff and great breakfast!

it does have a shuttle to airport

the shuttle service to the airport was a great plus

comfy place to rest. late check out was nice.

easy access to airport free via shuttle service and great room and breakfast

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

dirty, gym was closed, the breakfast poor and breakfast room terrible

pool was fun for kids

limited parking. tiny pool and tiny gym. breakfast was not good enough.

also, good breakfast and coffee

location .design of room pool was wonderful staff were helpful transport to airport a real bonus

shuttle picked me up after midnight used all the facilities between 1pm and 9pm dinner at the bar

great rooms and nice pool for the kids

it's very close to the airport with a free shuttle

lady at check in didn’t know of the kids program

shuttle service was prompt, facilities are simple but adequate, staff is great.

shuttle was available at request

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

shuttle service, immaculate room with a bathtub and shower, comfortable queen size bed

the shuttle was prompt

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

my girls had the pool to themselves

room was great clean, tidy, comfy bed and the offer of late check out was great, close to airport

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service works, we went out all day saturday came back in the evening our room was not clean

the free wifi also had a strange upsell for getting into the hilton honors membership that was confusing

shuttle to the airport was on time and driver was friendly and helpful

beautiful room, very spacious shuttle service and restaurant were excellent!

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

looked like he was running the bar also

nothing about the hotel. the shuttle service was a bit dodgy.

small pool but enough for the kids to unwind after/before trip

they have a pool and a gym with enough equipment to get a good workout

food and service in the bar was also very good

gym facilities, and the parking situation is a bit of a problem if the card key does not work

great location, greta staff at reception, comfortable rooms, nice to have gym and swim

convenient, free shuttle, tasty breakfast, nice recently renovated rooms, small, efficient gym

excellent breakfast

too much noise having kids:

apparently my kids don’t need a bed

the lady working the breakfast the front desk workers the shuttle drivers

reception and breakfast area were really great

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

i would like a better breakfast (for example scrambled eggs, cheese, etc)

they had good breakfast and a fairly well equipped gym

when we came, he looked like he was not aware of that, but he promptly called room service guy to get it to our room

wifi is not really secured since it's common to everyone and not per room

gym was closed

the renovated bathroom. room service until 11h00pm.

m and pools) free onsite parking was a bonus

loved the location of the hotel, breakfast was amazing and the staff extremely helpful and courteous

tub/spa wasn’t working , the tv wasn’t working (no sound), items in the room were broken and

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

breakfast was fantastic

spa tub was amazing

the first floor inside rooms would be ok if people had kids, except room 145

location to get the metro into montreal also great vietnamese restaurant near by and good bar across the street

shower is nice and kids enjoyed the pool

location, room service, cleanliness

great staff and breakfast was excellent.

bed, friendly staff who were able to accommodate our early check in

sit in the park and enjoy watching kids play, bikers in the park

clean, tidy, spacious, quiet, easy check-in, easy street parking, cozy, lovely kitchen

the fully equipped kitchen, complete with a fridge, coffee, and tea, adds to the charm

i loved the ability to use all the items in the kitchen and the housekeeper was awesome

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

it had a complete kitchen and laundry

location is really convenient with the metro literally next door, and many great restaurant and bar options in the neighborhood

the breakfast was amazing

also, there was parking underneath the hotel with an ev charger, which i needed

did not know that the restaurant and bar were going to be closed during our entire stay

excellent breakfast nice bar friendly staff great hotel

also the wifi was a little hit or miss

we were 5 and happy to finally find real nice beds, with a flashy bathroom and good kitchenette

you can enjoy the spa for 3 hours for only $50 which is super affordable and the spa facilities is super cute, clean

last but not least, the room service

neighboring building and renovated the reception, and the host was telling us they're adding a spa as well

breakfast is wonderful

kitchen and rooms very clean

the breakfast included in the stay was also delicious and you have access to a spacious kitchen if you would like to cook

a very clean kitchen and common areas

the breakfast included in the stay was also delicious and you have access to a spacious kitchen if you

parking and wifi were included

free private parking in front of your door is a bonus and free wifi access throughout the room as well as

free parking was right in front of the room, so we were able to access the car easily

wifi was bad

great value, clean, wifi worked, i'd stay here again

lighting can be improved kids collection of channels on tv

kids were really happy with the breakfast in the bag, well packed

was super clean and the room was spacious for 3 adults and 2 kids

the place is very quite, comfortable and clean. we loved the pool

was very basic and given in bags, room was not ready when checked in, gym only had running machines and swimming pool under

no ice machines or ice buckets available. if you wanted ice you had to call room service.

better bar hours

one of my kids was sleeping so i could not change the room

clean and comfy good gym

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was

pool and exercise room was fantastic

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

everything was perfect, except for the personnel at the bar (really lazy fellows)

restaurant and bar in lobby but with covid it was open for takeout only

tables with chairs in the « dining room », cause the bistro style tables were too high for the kids

breakfast was really helpful if you are traveling with kids

good breakfast! kids loved the 24 hour hot chocolate and juice!

offered us early check in for our 10 ninth old baby

the windows open too low small kids could fall out

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

the kids enjoyed it too

the pool!

there was nothing not to like. would have been good if the bar stayed open longer.

my kids love the pool and jacuzzi

facilities were excellent and they offered a laundry service that was great for us

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

with kids), but that seems like the normal way to do it in quebec

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

nice location, good quality of rooms, small gym

breakfast was a nice touch

so accommodating for families, very convenient to have an apartment style while travelling with kids

room was self-contained with bedroom, bathroom and kitchenette

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

early check in, helpful staff. the bed seemed clean.