best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

the shuttle to go to the airport ud83dudc4c

shuttle service was prompt, facilities are simple but adequate, staff is great.

we needed to be near the airport and needed shuttle service

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

also, the breakfast was good

the shuttle to and from the airport is geniuses and we'll organize

comfy place to rest. late check out was nice.

very close to airport and shuttle.

good rooms, nice bar and food, good gym.

shuttle

good rooms, nice bar and food, good gym.

excellent 5 min. shuttle to and from airport. beautiful room.

we were on a 13 hour lay over in montreal. excellent location, facilities and shuttle.

airport shuttle operated every half hour 24/7

beautiful room, very spacious shuttle service and restaurant were excellent!

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

shuttle to the airport was on time and driver was friendly and helpful

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service which was very convenient

was extremely friendly, room and pool were clean, food was ok

no restaurant or room service

r an airport restaurant) and shuttle to the airport was on time

close to airport with frequent airport shuttle. friendly, accommodating staff.

they did everything to accommodate, granted early check in and late check out no extra charge

the gym could improve

friendly, helpful staff. comfortable bed. great gym. close to airport.

beautiful property. great food. excellent staff! gym and pool.

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

though a bit pricey) the proximity of the hotel to the airport as well as the free shuttle was a big plus

well equipped gym

i found the service a little slow in the bar area where we ate dinner.

good variety of food and drinks. kids could have coices

pool is under construction. looks like it will take a while to fix.

very good airport hotel with an indoor pool and gym, a lounge offering tasty meals with good service, and a free airport shuttle

if it had a pool for kids, that would be awesome!

we had a kitchen, sitting room and separate large bedroom with a comfortable bed and lots of natural light

renovated bathroom and kitchen. nice breakfast.

more gym equipment would be good.

it was awesome and comfortable to sleep in and the kitchen was awesome

had very smelly variety it was hard to breathe we had small kids with us

the first morning, we did in fact receive a free meal, which was fine and the kids enjoyed it

shuttle service very good.

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

the wifi was absolutely horrible

excellent location. excellent brunch. gym was adequate.

our room service meal was cold, tasteless, and overpriced

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

the breakfast room service. the staff person was really great though.

the breakfast room service. the staff person was really great though.

free shuttle to airport is a plus

timely shuttle pickup at the airport and back to the airport from the hotel

unfortunately pool was out of order

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i needed anything at all

pool was great

breakfast... bed was comfy.

if the gym is open.

perfect location, close to the airport, check in was easy and breakfast hours are good

very happy with that stained one night in this hotel was excellent room very clean, wi-fi fast breakfast great recommend this hotel for everyone

a decent breakfast with lots of selection

shuttle has limited hours of operation

i liked the underground parking. i liked that the room had a kitchen.

very new and clean hotel. pool was nice

room size and amenities with fully serviced kitchen; airport proximity; pool

far away and shuttle ended at midnight.

convenient location, restaurant and bar on site, beds decently comfortable, great value.

the size of the room was impressive. nice little bar is on site.

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

hours for restaurant and bar not great and would need improvement to be a real business

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

the indoor pool is big - even has an aqua slide for people with children

shuttle service is not well advertised

pool was fun, the kids loved the water slide

pool is not really heated, the water was cold and it is small for a pool with a slide

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

room service staff were friendly and clean the room really good.

spent one night, but would've liked another so i could have used the pool and gym

was uncomfortable

free parking.

free parking , free wifi

breakfast and location was ok but not very good other than that everything was ok i will come back

shuttle service was great

near the airport, free shuttle

also has breakfast for us

advertised they have a free airport shuttle, but don’t

the pool kids enjoyed

loved the pool so much

they didn't include breakfast for everyone. only 2 people.

one thing that i didn't like was that the wifi was just way too slow for the price i was paying for the room

only downside: we returned from our trip and waited for the shuttle

the description of room indicated pool view but it was not. it was inthe back.

although there is a shuttle to airport, you need a car or uber to move around

the pool is very warm and nices

convenient, very helpful and friendly staff, free airport shuttle.

we used the shuttle service

pool was a little cold and hot tub was a little to warm.

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for toiletries, they want you to buy them, internet slow, breakfast served on paper plates

food at the bar is awful

all was good especially the bar lady

the room is a bit small but cozy. breakfast is good as standard.

gym room

letting us have a late check out time to accommodate our flight tonight

is very clean and organized and furniture is modern, i liked the the staff, room, pool, gym, and

updated decor breakfast pool great for families

breakfast snd gym

very clean and staff very friendly and nice and helpful,the room has a good size for family with kids and was clean

pool was very nice, outdoor barbeque

the pool was nice and the gym great

breakfast has improved a little bit compared to our last visit: more choices and kids loved the waffles (so good)

shower, kitchen and floors amazingly clean

one of the best residence inn breakfasts i've ever had.

very good breakfast

is 3-4 miles from airport and understandably a bit slow with their shuttle service

shuttle driver went to pick up other passengers from a nearby hotel and returned to take us when we

most of all, and my first consideration when booking any hotel - i loved the pool

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

that's usually what kids like

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

loved the fancy coffee maker in the room and pool area was well-maintained

my kids liked the swimming pool

provided free drink every night. the shuttle to and from airport was on time.

clean and comfortable room and place i’m so happy to stay there my kids very happy really thankful for the management and

after check in we went to tour old montreal and during this time the kids only had light snacks

the staff, price point was good , great room and very good breakfast

clean, great rooms, breakfast was very good.

such as the guest laundry room and gym are fantastic

a laundry is available for guests

i liked the convenience of having the laundry facilities so close to my room

fantastic breakfast, over the top staff and so accomodating.

windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

bed and parking

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

can't wait for covid to over so i can really experience the hotel since the pool and restaurant is closed

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

good gym and pool

bright room and i was upgraded to a spacious room that had a kitchen that i requested

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it anyway but can be convenient ) no extra

that the room was really very spacious with a mini kitchen and a walk-in closet

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

kitchen stove caught fire when turned on due to lack of cleanliness

rooms are nice and well-maintained, the gym is good as well.

free parking, wifi, clean and modern hotel

beautiful room overall. easy wifi. helpful staff. perfect location.

night the bar staff went well beyond service when it came to friendliness and the making of delicious drinks

my kids loved it here and we didn’t feel cramped and on top of each other

the indoor pool was a great size and depth and warm

good gym

beautiful hotel, amazing amenities, loved the breakfast, gym and pool

there is a self serve laundry room which is super convenient

good choice of breakfast and enough space for safe social distance.

very friendly staff, nice pool, adequate gym, and comfortable room

the pool is warm

very friendly staff, nice pool, adequate gym, and comfortable room

no room service! a bit of miscommunication in the procedures

more privacy with the pool and gym

viewing, location and breakfast

staff are helpful and nice :) breakfast was amazing

breakfast provided, beautiful surroundings on the water, historical learning opportunity, quiet,

location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

we like so much the view where is located the place , and also the breakfast it was amazing

mostly the pool

the gym was very good, and the pool looked very nice although other people were using it

the sauna and pool were closed for maintenance

room was a great size for three adults. staff friendly and helpful. really good gym facilities

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

the swimming pool and sauna were equally amazing

the free breakfast was delicious

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the breakfast was nice and simple

the kitchen server was too polite and whatever asked for, served witha smile

the pool too much clarifies.

it was clean & comfy. including the pool.

the pool is great for kids and warm

wish the pool was hotter.

location, room and the grandkids loved the pool.ud83dude00

it’s also a plus that they offer ev charging on site

was very nice and spacious

modern and the spa bath

at first i was excited about the room as it had a spa tub and was a decent size room

that the spa bath didn't work

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

they had good breakfast and a fairly well equipped gym

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

clean, accessible, lady at breakfast was extremely caring

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

parking & breakfast included ev chargers pets allowed

understand that this is not a fancy motel, there is no pool or restaurant on site; it is basic, safe, clean accommodation with free parking

were super helpful, we arrive early in the morning & they allowed us to do early check in

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

front desk lady was very nice in greeting, spa tub was very nice

mirrors on the ceiling and a spa bath in the room

believe the breakfast strategy is not what we expect but i also understand it s necessary to take these

good size room and with good wifi

was friendly, the hotel was accessible from the parking lot

) - hotel has a small gym and an indoor pool - a variety of small restaurants between 5 and 10 min drive - late check out

bed vet comfy, breakfast very extensive, room very large

the kids loved the pool

the pool the gym the breakfast the room the staff

room was quite dusty and had no microwave in the room and no towels at the pool

it has a lively bar

longer quality towel for the pool

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

the wifi was okay but spotty at times

no wifi

cute clean, affordable lots of parking space and a very nice man at reception

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

your private car parking available and just in front of your room

breakfast was great, hôtel pool was just what we needed.

great hotel, great pool

clean, quiet. good breakfast

the breakfast options were endless

no pool to swim.

already having everything in the kitchen like utensils etc.

one small downside: there were few vegan options at breakfast.

spacious room, clean and beautiful. nice kitchen as well.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

breakfast, room and bed all are good stuff.

bring back hot breakfast or more choices

breakfast was tastsy

great place to stay if going to place bell. breakfast was good!

they had a great breakfast

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it seems that they don t know how to collect this directly in the room to avoid

room service is 10/10, they provided us everything we asked for

lovely breakfast, quiet comfortable room. friendly helpful staff

very kind at the check in, allowed us early check in and late check out. everything was great.

nice staff, quiet room, good wifi

all in all it was a nice place to stay with kids

the noise that woke me up every morning . very disrespectful on the kids part and the parents

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

two lightbulbs burnt, shower curtain ripped, power bar not working

nonetheless, the kids enjoyed the pool quite a bit

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

love the swimming pool and the hot tub

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

clean, modern equipment in the gym

booked there bcuz it was beside carrefour laval and i wanted a pool and a hot tub

the bathtub could use a few more non-slip strips/methods and a grab bar for assistance to avoid accidents

bar and restaurant were soulless

lobby bar and cafe experience, it closed early and had a limited range of drinks and snacks

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

good room size! nice gym!

for my 59th bday concierge excellent for dinner reservations gorgeous garden restaurant great pool

the bar was also really nice

showers and toilets and bedding pool bathroom beautiful lobby

the bar was great

great to have a nice pool too since it was so hot when we were in town

the room service choice and quality was ok ish, not as good as i know from other four seasons

only one restaurant and one bar. the bar was too loud and the music awful.

and the spa/pool/gym, everything is just fabulous

gym was clean, big and very well equipped.

the gym facilities have been the best out of all the 5 star hotels we have stayed at

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

gym was closed which was a little upsetting.

the wifi lol

convenient for room service also

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

breakfast area is extremely small

room was a good size and the breakfast was surprisingly more than expected

my kids and i had to wear our slipper the whole time in the room

the breakfast offered is decent

my kids especially enjoyed the sausauges

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

wish there was a pool and an airport shuttle

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

great lobby and bar/bartenders very nice gym great housekeeping

the view from the room. breakfast time very limited and i think no room service.

there is no room service in the evenings/night

no real facilities, small gym, no pool - definitely not value for money

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

loved proximity to bell centre and bar george

the breakfast

breakfast was 2 delicious croissants that are seated outside your door each morning

close to the underground city and many nice restaurants and bars

breakfast could be better. all bakery items offered looked burned or over cooked.

great location, wonderful beds, useful kitchenette. wish we'd had time to try the gym and pool.

went to the bar and enjoyed some appetizers and wine

pool is an awesome bonus and 12pm check out is nice, they let us stay even later since our kids were enjoying the pool so much

hotel scored big with me just by allowing me to an early check in the morning and one hour late check out the day i was leaving

great location. friendly staff. bar area was nice as was the bartender.

was very good and the room was very clean the breakfast was perfect and the best part was kids under 12 can order from kids menu for

of the receptionist proposed us to park for one and half hour at their parking to get a lunch for kids

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

food at the restaurant and was happy to know it was free for the kids

though the gym was very nice, i wish they had some yoga mats to do some stretches and core work.

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

gym facility not that great

gym has decent machines

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

restaurant and bar closes early

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

flawless wifi, good sound insulation

no pool. not so much for kids.

the wifi was very weak and hard to watch tv and use devices.

breakfast was great as well

fore tip).

that they charge for wifi

very good gym

we stayed the same weekend as a bunch of children s hockey teams and kids were running all over the hotel, yelling, taking over the elevator and screaming

we stayed with two kids and everyone was so kind

another bad experience was the laundry service

large room with complete kitchenette

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

quiet, view, friendly service, great breakfast.

location and breakfast was excellent

and let us not forget the staff, at the front desk who manèges an early check in as we were flying in from an lax red eye for an early business meeting

the gym was too narrow and no bars

security friendly staff well equipped suites very clean pool and gym close to shopping and

lots of good amenities including pool, hot tub, sauna, and gym (and full spa but didn't have chance to use)

had a really lovely stay with our two kids

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

we had our own spa bath in our very spacious room and it was great

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

no room service.

the hotel staff was incredibly kind, and gave me a 3 hour late check out for free, and helped me with everything that was needed during my stay

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

staff are very friendly and good with kids

not much just wasn t clear about room service

kitchen was well equipped

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the location was perfect and we had everything we needed in the kitchen

gym had good machines but no weights, no space to work out -- front desk staff was delightful but a

the wifi connection could be better. also recommend adding an microwave to room.

gym and pool could be bigger but that's not really what one comes to montreal for.

are accommodating , b/c the pool is under construction valet parking was waived , breakfast are excellent lots of choices with

pool seems like it d be more nice to look at than actually swim in

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

location is pretty good. room service is awesome

kids wanted to try a different location the last few visits

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

the pool was a great bonus for my kids and we used it more than i had anticipated

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

modern, clean, had everything that i needed. great bar and restaurant as well

all and especially the fitness center with two peloton bike

location and the friendly staff accommodated a super early check in at no additional charge

the wifi did not work

the gym is very big and has a lot of machinery

location, gym is very reasonably appointed and rooms are newly renovated

shower was amazing. bar staff was increadible. location perfect.

the bar was great for a small dinner after a late arrival

the wifi was super fast too

early check in and a bit late of check out

a email

the rooms were clean and comfortable and with 3 kids a fair size

had to pay for wifi!

fantastic facilities too with restaurants, bar and spa etc

nice little gym

lovely pool and deck area overlooking mcgill campus and mount royal

the pool was great

we arrived from overseas and happily our room was ready for an early check in

and clean facilities, pet friendly, center location, good value for money, breakfast, check in and check out, business

parking lot and walk ways were very icy they were not salted or sanded the room was a lot smaller

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

parking is no problem either

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

the room was excellent, the location very central, good gym

although breakfast was great it took some time to be served.

great breakfast

comfy room and bed. room service.

the gym was clean, updated and just needed better

hot tub was just a warm tub and kids were using it as their play pool.

located, spacious lobby, excellent gym and pool, we had a very spacious room and a

all good, very happy with early check in on friday. got the room view i requested.

2024

wifi was spotty and the connection kept crashing and no one at the hotel seemed to care

allowing the kids to use pool up to 11pm fantastic

not my first time there , the kids and i love it

with a lovely view of mont royal from the rooftop patio and about 20 minutes walk (with young kids) to old montreal and vicinities

the bar and bar service was friendly and pleasant

clean and the indoor pool with the gym

location, the view, and the pool the kids loved.

requested joint rooms bc i had 6 kids with me; we were two adults

my kids always love the pool. also can’t beat the location when travelling by train.

the pool was great. everything was clean. very friendly staff. the kids loved it.

the pool was great. everything was clean. very friendly staff. the kids loved it.

the music in tge bar area was too loud and you couldn't sitting the restaurant and have a conversation because of

room service -kitchen close~11:00

wifi connection not always so stable.

room service is not true room service and is available when the restaurant is open

room service for dinner could be more flexible with their menu and offer different light options;

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $350 for 2 people is a great price for

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

breakfast, location and staff are absolutely great. we loved it

very clean,very good breakfast

one story unit with parking

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

they even have ev charging when you valet your car

excellent value for the size (was like a full size apartment with full kitchen) compared to other hotels in the area

meat with breakfast

the breakfast is typical north american (quite plain) but okay

however a suggestion would be to add spa services like massages

beautiful decor, clean and comfortable, quiet, good location, pool and gym were great

they were kind enough to rearrange rooms to accommodate for early check in

sauna and spa facilities were spotless

great coffee bar and lounge area

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

loved the swimming pool, spa and sauna, as well as the playroom

awesome gym

a great place to stay with kids

the gym, sauna and pool area is very nice as well

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above