pool was not open.

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

in downtown, the free parking is next to the hotel

renovation noise early in the morning; very outdated changing rooms for gym and swimming pools

also, it would be nice to see paper towel and a dish towel added to the kitchen

the kitchenette and coffee maker were very handy

they did the laundry on the clothsline every day

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

room with a fully equipped kitchen and settings for four

the drive from montreal was easy, plenty of parking

lots of parking

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

control) ,heater in bathroom, coffee machine), the personnel, the location

the pool

no pool, but excellent location for parking

had to go around the block to access parking from montreal

parking late check in location

location good, easy parking, you get what you pay for

cars that are obviously inoperable taking up space in the parking lot

hospitality and breakfast

the pool was incredible and loved that it was salt and not chlorine

pool was closed

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

size of room, clean, great choice of hot breakfast

the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes and kyacks, tennis, basketball, bikes

about 10 years, while traveling from ontario to my cottage north of montreal, to visit with my kids & grandchildren

my daughter loved her time in the pool

the chef delivered my room service and was kind and generous, more than made up for the situation

pool and sauna were well maintained

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

everything was perfect, except for the personnel at the bar (really lazy fellows)

coffee bar open at most times

the whole experience. and the kids liked the pool.

pool used for swimming lessons on sunday morning so a bit awkward to use as a hotel guest.

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

the units are very clean and comfortable, good parking too

it has a large parking lot and easy access to your room

great location, convenient parking, comfy beds.

good wifi signal

i prefer a smaller location where i can park and walk in, elevators and moving stuff from a large parking lot can be a pain

welcoming host. clean and spacious rooms. comfortable beds. equipped kitchen. large fridge.

it had a full kitchen, which was a nice

room was incredible with two queen beds, a sofa and a big kitchen and a large bathroom

comfortable layout with a small kitchen in room 10

breakfast could use a little bit more hot options, but otherwise good selection of snacks that are

breakfast room was bright and sunny, all good

location w/ kind staff - anticipated issue handling one field to be improved: breakfast quality and service was poor / did not fit to overall

for the breakfast, the egg that i chose was already bad. but the rest was good.

breakfast was great ,location was perfect for me.

kids enjoy swimming pool

pool/workout room was great too

the indoor pool is next to gym, cozy and good enough for relaxing or playing with kids

a room for 2 adults and 2 kids but inside we found shampoon and personal hygienic products only for 1 person

due to covid restrictions, gym is closed in the hotel

very close to the airport. very nice shuttle driver, very big and clean room.

the parking lot was time consuming to get in and out.

ich for a four star hotel was surprising)

the fact that the pool and gym is closed tje restaurant closed ..

close to the airport, the free shuttle was easy to find

our kids were staying in this room and we told them it was extremely unsafe

tv not working / request made to fix it but no one showed. no restaurant or room service.

studio rooms, with comfortable beds full bar on site, snack counter available, game table in lobby friendly bus service to the airport even

got in late on a stop over and checked it

funky decor in the rooms, great shower and a fantastic, well-equipped gym for a pre-flight morning workout

large parking lot, nice work out facilities, pool and hot tub.

have stayed here in the past got this hotel at a great price was a little bit nervous about parking as per some of the reviews

wifi was free

convenient location, good parking

was not clean facilities like gym and pool are closed lol no slippers with your robe in the room which was

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

professional staff, excellent service, clean and comfortable room, wonderful breakfast

shuttle service is not well advertised

close to airport, free shuttle, good breakfast selection

breakfast was fantastic with all things fresh

staff was very friendly and welcoming, the size and cleanliness of the room the facilities, the pool was very clean and warm

very new and clean hotel. pool was nice

the airport shuttle is only hourly so we took a taxi on arrival for 30 dollars

room size and amenities with fully serviced kitchen; airport proximity; pool

the pool was large and very clean, and the rooms were exceptionally spacious and well-equipped with

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

the size of the room was impressive. nice little bar is on site.

very spacious clean, quiet room, wake up call, restaurant and bar on site

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

hours for restaurant and bar not great and would need improvement to be a real business

the pool should have more lighting at night.

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

fitness is small but ok and clean

enjoyed pool and hot tub

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

location, the bed and bedding, free breakfast, the gym

24 hour free airport shuttle and amazing front desk staff.

we booked the room for 5 people, 2 adults and 3 kids (under 18) and had only 2 double beds which made the stay so painful

breakfast food wasn't that good either. poor choice of bread. only white bread offered.

shuttle staff very pleasant and efficient

breakfast i have had better at this location but i understand, snow storm and probably difficult to

bed was nice. breakfast was awesome. free airport shuttle is always nice.

the breakfast was a little lack luster but it served the purpose

back the shuttle bus as well as cooked breakfast now that covid restrictions have lifted it's surrounded by

advertised they have a free airport shuttle, but don’t

my husband enjoyed the gym

i loved the pool. kept the kids busy in our spare time!

only downside: we returned from our trip and waited for the shuttle

wifi is worst

room service was available

i didn't like the fact that breakfast finished so early. but everything else was otherwise good.

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

we were able to call the hotel from the airport and they immediately sent a shuttle

great for long staying. shuttle to work and the airport is great advantage

hotel feels very new, modern and clean - friendly staff - great facilities

that's usually what kids like

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

kids like the swimming pool

my kids liked the swimming pool

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

as probably it would be unclean - i refused to have my daughter swim nor i would use the gym

swimming pool,bar,breakfast,little shop,

the gym was decent, and different games were also available outside

pool with my kids

our expectation pool should be opened every day but it was not, my kids were not happy.

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

bright room and i was upgraded to a spacious room that had a kitchen that i requested

the in-room kitchen disaster old and dirty

kitchen stove caught fire when turned on due to lack of cleanliness

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it anyway but can be convenient ) no extra

that the spa bath didn't work

was very nice and spacious

it’s also a plus that they offer ev charging on site

modern and the spa bath

at first i was excited about the room as it had a spa tub and was a decent size room

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

my kids loved it and wanted ruby foo s for our next trip to canada

i would highly recommend they keep the pool open later than 8 o clock as it is very hot here in july

quick and easy check in and check out, free parking, close to highway.

love the fact that they have a gym, sauna, outdoor pool

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker, hairdryer and fridge in the room

kids wouldn’t eat it

they didn’t have towels in the swimming pool. i had to go back wet to my room.

pool and work out room is great. excellent restaurant.

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

also, breakfast is included, which is awesome

she also didn't pass on our request for room service

day for 4 days we needed to tell front desk to have the room serviced

breakfast pool clean hotel

more privacy with the pool and gym

took a long time until somebody picked up the front desk phone when called from the room, and no room service

the gym had variety and water replenishment station which was super convenient

the water in the pool were

loved the pool and the large shower and comfortable king size bed.

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

the gym was great

the pool is small and gets quickly crowded rooms need more dusting/

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the gym door motion sensor needs to be programed better. more selection of tv channels.

cleanliness, pool and overnight staff was very courteous

the kitchen server was too polite and whatever asked for, served witha smile

my kids thought it is a

had a good selection of food with yogurt (kids' version), hot cereal, cold cereal, bananas and apples for fruit; scrambled eggs and hard

no pool or gym

the pool was warm and clean

the pool too much clarifies.

i also wish they added frosted glass to the gym, everyone stares at you while walking by

staff were incredibly supportive, both at the reception and during breakfast

hot food as an option and associated price for me to decide if i really need a hot breakfast.

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

clean, accessible, lady at breakfast was extremely caring

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

front desk lady was very nice in greeting, spa tub was very nice

spa was wonderful. room very clean

understand that this is not a fancy motel, there is no pool or restaurant on site; it is basic, safe, clean accommodation with free parking

were able to get an early check in with no problem

would have been nicer to have more breakfast to choose from. but the bagels were delicious!

excellent service great breakfast

lovely breakfast, quiet comfortable room. friendly helpful staff

room service is 10/10, they provided us everything we asked for

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out and swiftly address anything else with the room

small kitchen with 2 burner stove, microwave, refrigerator

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have that in-room

kitchenette was great

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities at the 2nd

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

only thing that could be better is maybe bar - it was good but for my taste it was not cosy enough

the restaurant and bar weren t open in the evening while we were there.

bathroom had separate shower and bath which i enjoyed, good facilities for making a tea or coffee room service was excellent fast and courteous

the location, the gym, the concierge, the valet

pool and sauna were not available stating from january 5th

- we had difficulties contacting room service - for some reason, 2 out of the 3 phones in the room were not connecting properly

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

food on the room service was over priced for the quality of it, but the presentation was great

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

the breakfast offered is decent

me this hotel is not a family based hotel , i stayed with my two kids and because there is a bars all accrosss the street all i could hear was music thumping all

location, clean, perfect breakfast

breakfast is very simple

breakfast area is extremely small

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

no pool or spa. no buffet breakfast.

it felt like such a retreat, and yet they were absolutely welcoming to our kids

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

room service food was very disappointing

pool, hot tub, and sauna were fantastic both for kids and adults

wifi didn't work for the first two days

have kids with us, so 28 minutes walking to notre dame and 37 minutes to old port is a bit far for us

pool and fitness were on the 8th floor with a nice view

food at the restaurant and was happy to know it was free for the kids

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

with kids), but that seems like the normal way to do it in quebec

facilities were excellent and they offered a laundry service that was great for us

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

i would also expect something like a better gym with a sauna at minimum

great location, restaurant / bar quality was amazing, and staff was exceptionally helpful

ybe with a qr code of some sort on the room desk

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

we had our own spa bath in our very spacious room and it was great

old building, warm and very comfortable, beautiful decor, spa bath was great

the breakfast bar is uninspiring but adequate.

close to the underground city and many nice restaurants and bars

just shampoo, soap bar and body lotion

there is a good restaurant downstairs and a great bar next door

continental breakfast was just enough to satisfy my hunger early in the days

breakfast was fantastic, lots of choices to eat

the gym was clean and i didn t encounter any other guests while working out

room service choices inflexible

location was great, and so was the room service

gym was poorly equipped

wish there was a pool and an airport shuttle

room great location great no swimming pool

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

no pool. inability to control room temperature.

room service and staff

also we hire laundry services, very slow service and they return it dirty

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service

security friendly staff well equipped suites very clean pool and gym close to shopping and

loved the pool, hot tub and sauna

selection at the mini bar was impressive and unique

the suite was really spacious and very convenient with two kids.

friendly staff, great food, awesome pool, kids loved it

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super friendly and helpful staff

very reasonably priced room service

the drinks are bar were expensive :

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

was ready upon arrival, handy to the bell centre, cora's, late check out, and they were able to store our luggage while we waited for our flight

the location is great, very close to everything, and the sofa bed fit 3 kids!

everything staff were great , they let me have early check in loved it

staff is really good with the room service

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

location and pleasant staff , early check in time

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but man i can te you the service and staff is amazing

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

the gym was closed

the bar was pretty expensive. 2 drinks cost us $37

very good gym

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

we stayed the same weekend as a bunch of children s hockey teams and kids were running all over the hotel, yelling, taking over the elevator and screaming

wifi is costly, but is free in the lobby

and got kept up all night by baby and kids in room beside because of the door tha connect room they should of give me a credit on my stay

the kitchen was absolutely beautiful and well equipped. the continental breakfast was a bonus

we enjoyed the breakfast

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

proximity to work. pleasantly surprised with kitchen.

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the location was perfect and we had everything we needed in the kitchen

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

kitchen was well equipped

great location and room service. spacious bathroom

kids wanted to try a different location the last few visits

the pool was a great bonus for my kids and we used it more than i had anticipated

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was speedy

restaurant is closed permanently as is the bar

tv was not set up with wifi, and it was old

pool seems like it d be more nice to look at than actually swim in

the pool is small, but has a cool design

wifi didn't work on my phone, but did on my computer

all and especially the fitness center with two peloton bike

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

bar was right sized and responsive and cheerful service

the placement of the built-in closet and wet bar area by the bathroom is great, and really helps make the room more spacious

the gym is very big and has a lot of machinery

no wifi? it's 2018.

view was amazing, room service was good, i enjoyed my stay

room service food was good and came in good time

wifi wasn't free

fantastic facilities too with restaurants, bar and spa etc

intentionally waited until after 9pm which is supposed to be adults only time in the swimming pool

fitness center and pool are very good

the room service was delicious

kids loved the pool an the food court at pvm

loved the pool and gym. hotel is well situated and very close to train station and metro.

regrettably, i forgot to leave a tip with room service

the pool was great. everything was clean. very friendly staff. the kids loved it.

location,pool,gym

i didn’t use the kitchen and didn’t need the large space

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

spacious accommodation with kitchen, comfortable.

there is no microwave and kitchen stuff or laundry facilities.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

modern vibes and feeling. good food and good gym

staff friendly and helpfull good breakfast clean wifi

better choice's for breakfast. warm food also please!

we also tried a gym room, which was very well equipped

the large penthouse pool was a hit with the kids

and clean facilities, pet friendly, center location, good value for money, breakfast, check in and check out, business

accommodation, includes a kitchenette enabled us to make our own supper

the pet fee was reasonable only at $30

clean and such a complete kitchen also loved the balcony

are no breakfast but units all have a kitchen and what you need to cook

no gym

room wifi, nice kitchen, plates and glasses.

kitchen had all the utensils and everything was clean

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

different subway stations), very helpful staff at the front desk, pool had lots of pool toys for kids, our room

pool & hot tub not open late

room service was not good

the gym was mostly closed. the pool area could use a refresh.

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

a great place to stay with kids

pool and gym are great

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

loved moxy but found the pool area was a little slippery as it was wet all over

it was also great to have an accessible self-serve, well equipped laundry

staff was very nice. understanding when i asked for a 30min late check out.

we tried to order room service, we were told that it wasn t available until 11pm when the kitchen closed

wifi connection not always so stable.

cept the doorman) feels a bit run down had to phone reception to get wifi to work small

eat for our spa treatments

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

like the swimming pool and the view from the balcony beside the swimming pool also the bathroom it's so clean and

the pool and spa area were most pleasant and very quiet during our stay

i liked that they gave us an early check in (14h

with a lovely view of mont royal from the rooftop patio and about 20 minutes walk (with young kids) to old montreal and vicinities

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

great gym and pool

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

my kids have fun nice and big room for family swimming pool is great my kids like it

the hotel was simple and classic, and had a great pool and deck

no bar soap, no free water in room.

they also had a real coffee bar with specialty coffees available (cappuccino, espresso, etc…)

she really worked on helping us out with early check in when we arrived

gym was locked due to undefined reasons could not get out of parking lot as the parking ticket was

having the liquor and coffee bar right there looked very uninviting, bathtubs very dangerous without a grip bar

the pool was nice, just a bit smaller than expected, but still very enjoyable

we didn't use the gym but it looks great

they were kind enough to rearrange rooms to accommodate for early check in

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

room service took a long while to get

a special touch from room service when my daughter got fever

bar is ok but not fancy

also no room service past 10h30 so no night snacks or even a soft drink

room service wasn't great

hotel design and decor was great! room service was great! ;)

great gym, pool and hot tub

the bar was a little pricey.

love the pool and the location

to wifi with my cell phone was initially challenging, but my laptop was fine, which makes me think

clean, friendly, and great location. nice bar and restaurant.

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

room was spacious, two queen size beds is what you need when traveling with kids, staff is nice and helpful

other staff that was working was really nice and the hotel was really beautiful the kids love the pool

perfect week end with kids !

indoor pool opens 9am-9pm we wish it opens late until 11pm

design spacious, beautiful, and comfortable rooms overall friendly staff it has a rooftop bar and a

really liked the rooftop pool and bar/lounge area too

room service closes at 11pm! you can't order anything after that! not even a toothbrush

the pool wasn t available

great pool ! friendly staff !

the staff were super nice. the wifi worked.

property well located and the facilities are very good. staff are helpful. also wifi is good.

appreciated that the staff accommodated an early check in which really made a difference

room size and cleanliness. friendly staff. free wifi . having a small fridge in the room.

one of my kids was sleeping so i could not change the room