airport parking without additional payments!location just at the aiport!

it was good service and breakfast was good and great persons.

was good breakfast and good staff and the customer service was excellent to

wish i had a great breakfast

from the airport, very convenient location for travellers, very good free wifi, very good breakfast

breakfast buffet was excellent!

breakfast was great with plenty of choice and the young waiter on both occasions

great location...clean facility. the food was great...kids had an awesome time..

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies very friendly and excellent attitude, to many things to list ,

excellent service and great location. decent breakfast.

location, room service, housekeeping

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

very nice employees and fast room service.

breakfast

breakfast and fast wifi

employees' service and breakfast

excellent breakfast menu (continental), and reasonably priced

location, service, and breakfast

breakfast is has a lot of variety and fruits

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

location atmosphere price breakfast

gym and pool are always very clean

the fitness machinery in the gym does not work well.

parking could be more secure but they were doing some renovations at the moment

i would say the breakfast was good, also the gym.

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

were a bit uncomfortable, shuttle for airport starts at 7 so was stuck paying a taxi as i had to be there earlier

location and breakfast

they are now offering airport shuttle again which is a great amenity

shuttle bus

there is a small gym, good and rich mexican breakfast, clean rooms and a small supermarket around the corner

it is close to the airport and there is a starbucks and a 7-11 across the parking lot.

don t have enough parking spots, there is a lot of noise coming from the outside and the

excellent breakfast, airport shuttle included!

breakfast options!!

the breakfast is one of the best i've had at a hotel like this one

the indoor outdoor pool

location and shuttle services to airport

pillows wifi beer

close to airport, staff, room size, cleanliness and room service.

the shuttle to the airport

the wifi was very good

very nice staff, great breakfast

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

excellent hotel close to airport with very nice swimming pool

property, we sat by the pool to rest after a nine hour road trip and enjoyed the peaceful environment

location, good breakfast and nice, spacious room.

breakfast was great.. and the shuttle service was fantastic

nice little pool and outdoor area for warm days and a small but practical gym for a speedy workout on

very comfortable beds and really good breakfast

the bed was good, and the breakfast

free airport shuttle and breakfast

morning breakfast was good

excellent breakfast

5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

and 6 year olds) were told they were out of rooms with double beds and almost left to

facility is clean, in good location, nice pool area.

gym was not being managed. and the water was bursting out from the tab

clean, good space, good airport shuttle, they pick me up in minutes after calling them.

the breakfast

there was no free bottle of water which you normally get in some of the other hotels the pool doesn't have umbrellas which is important to stay out the sun

shuttle from and to airport is excellent. great breakfast!

live the shuttle service from and to the airport

the airport shuttle is a plus, including the driver was very nice, also the breakfast was good much better than

shuttle to the airport was great

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

good breakfast, nice pool :)

food for breakfast was varied and delicious

no access to swimming pool for repairs

is free shuttle bus pick-up at the airport which is convenient for travelers

place, confortable bed, you can access several international and national tv channels, decent breakfast

great beds 24hrs shuttle to airport

also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel

location close to airport, nice and clean room, good breakfast, nice staff

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

associates shower was spacious shuttle

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

shuttle driver romario was extremely friendly making us feel welcome and at ease

staff doesnt speak english.. gym needs improvement of weight items.

rooms , very nice hotel , everyone was nice , they have a bar inside and it was great

breakfast was good

the breakfast also was good

definitely breakfast options and dining

pool closes at 10, bar at 11:30, wish they were open later

cleanliness & good breakfast

one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

pool (reason we booked this hotel) not available.

egg was not part of free breakfast. you have to order it and pay for it.

breakfast was good, staff members helped you out with it.

the continental breakfast is very

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

the breakfast is delicious

the pool and gym

internet

room service was not good, will call for ice

everything besides the hours of the pool

e machine not working) or towels, sometime they

the location was great for my purpose. the pool area is very pretty, and the room was big.

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have places to go

great view, location, pool and service.

looked for other hotels but you have to find parking and walk far to get to the hotel and i have kids so that wasn't nice

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

food was good but pricy, the poolside bar offered met nachos at 20 usd for a less than special plate of cheese, chips and some

-45min)

while the pool was great, a bit more maintenance was needed as it had a lot of bugs and leaves in it

we were in the lower level next to the swimming pool and we could hear people passing and taking as well as the geese

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

the breakfast included in the room fare is descent.

continental breakfast was included and good. the staff was extra friendly.

left your place is so good little more fitness not towels on swimming pool

great breakfast !!! great location !!!

there is a pool and a playground for the kids

i liked the location, bar hours and the restaurant

swimming pool with spectacular views over monterrey

the gym and pool facilities are also unmanned and under equipped

pool are. not satisfied news more attention an how to be used. family or couples.

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

the free laundry

the breakfast area is too small, there was a lot of people and no many tables were available.

and the breakfast could ve had more variety and the fruit less frozen

delicious breakfast. loved the chilaquiles!

breakfast

location breafast was good nice pool

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

the breakfast was amazing

parking

the breakfast was awesome and the staff went out of their way to make sure we were happy.

terrible breakfast

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

for example, where the swimming pool was, the gym or any places we can go near, etc

training equipments from gym are obsolete

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

love the price location and the buffet!! great pool and view!!

bad gym area with a lot of mosquitos

and they have so many amenities for kids to play and be busy

included breakfast was good ( except not very warm pancakes and the

much everything, beds, breakfast was great, personnel was friendly and the location was amazing for our trip

the room was small. the breakfast needed variety and better cooking of the food.

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

pool and location

the pool is inside and small, we didn't go

bartender at the bar sierra madre

excellent customer service andi liked the gym and swimming pool

like the pool, the gym and breakfast buffet

both our mattresses had large patches of stains presumably from kids wetting the bed

the food in the restaurant was really good. the breakfast was a great value.

the hotel is nice and clean and the restaurant and bar were excellent places to dine and relax

breakfast was great as well as location

there was no refrigerator in the room. breakfast buffet was expensive.

the gym was a bit dated and the staff had a shocking lack of local knowledge.

only thing they need to improve is the wifi strength and speed

my room was too far. the parking was across the street. many places closed early.

the facilities are awesome, with gym, sauna and pool that made my dad very happy

everything! except because of covid pool is closed.

room service puts alot of pressure for you to get out

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

equipment in the gym did not work properly

gym food

gym and pool area with a breath taking view of the mountains

the pool it’s a little small

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

wifi was very bad

limited parking

wifi big room good room service

weren't enough towels, hallway noise, the breakfast had a schedule of 8am and thr were not ready and the coffee was cold

free parking

service was great, super friendly staff, pool was warm on a cold day

mini bar wasn't open - late night arrival without ease of use.

bar , workers didn’t had no idea how to make an old fashion

gym could have some more equipment

safe parking lot. clean room. great pool. friendly staff.

poor breakfast

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

breakfast is very poor, they offered one piece of bread and one

s, only one) cup of coffee

limited parking. no coffee in room.

pool area (the reason we rented here) was too small

the swimming pool is small and is being shared with another hotel.

the swimming pool

there's a pool also which i didn't use, but looked nice

they didn’t turn the lights on the pool area

wifi

ee)

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

it s a nice hotel, but the wifi is really slow.

the breakfast

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the amenities are like the laundry room was exactly what i needed

personnel, bed, breakfast none

breakfast was really good!

the the room was well organized and contained all the kitchen accessories we used

breakfast buffet was an amazing spread

could do with a bigger breakfast area.

nice and modern gym and pool

free upgrade to a suit, great modern rooms and lobby. the free breakfast was also very good.

very great hotel, with pool and gym

disorganized breakfast

they also have breakfast included

had a restaurant and bar inside

is no elevator from the parking lot to the lobby

working phone even for calling reception, wifi has good strength all over the hotel and good speed but if you are using during long periods

and attentive, very clean rooms, very clean facilities overall, and very good selection of breakfast

great breakfast with great service.

great breakfast and firm bed.

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

comfortable bed, clean room, good breakfast and location!!

excellent location, fantastic breakfast with a lot of options, super lovely staff, very clean rooms and common areas

was nice and clean and the breakfast was excellent i really enjoyed the coffee that they

good breakfast and security

bed, shower, breakfast

also, they were building the new parking lot all night outside our window, we didn't manage to get any

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

hotel felt worn my room had view to a multiple level parking lot it was noisy

the valet parking did not function properly, i asked for the car a few times and waited at least a good 30

i could hear clearly the noises from the kids playing in the pool until almost midnight

pool got loud from all the kids

pool area and bar are closed, but is not the hotel fault, is the coronavirus status

wifi on 5ths flour failed constantly

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

great location comfotable big room, nice simple breakfast

didn't have breakfast, too late for me

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

good views, large rooms,, nice breakfast, good equipment in the gym. it is a new hotel.

location is great, the swimming pool area is really nice, the gym is well equipped, the views are great and the staff is very kind

i would recommend if room is available allow for early check in

the pool is not heated and there is no hot tub.

good views, large rooms,, nice breakfast, good equipment in the gym. it is a new hotel.

breakfast service terrible

the room had breakfast included and they still charge me for the it.

the free breakfast

wifi did not reach 3rd floor too well.

the breakfast that is included is very simple.

couldn’t do early check in and late check out

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

access and location, the breakfast is excellent and the associates there

facility was great and the same for the staff but the breakfast was really not worse the 300 + pesos for 2 everything was cold and we were there at 6:30

the breakfast option is really good. i highly recommend it.

perhaps the pool could have been warmer

there was a nice, warm friendly vibe kind of hipster, with young families and kids in the lobby area plus a bar area with games

i had to go to the bar to get paper cups

liked that it has a pool, great location in san pedro, comfortable rooms

breakfast was delicious and all the staff members were super kind