more variety of breakfast. one hour early free transportation to the tec of monterrey

the free breakfast hours were a little too short.

the continental breakfast is very

included breakfast is a bit limited, different to what you can find in other continental breakfast in other

breakfast staff where very helpful and friendly.

parking could be more secure but they were doing some renovations at the moment

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

the fitness machinery in the gym does not work well.

i would say the breakfast was good, also the gym.

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

excellent breakfast menu (continental), and reasonably priced

location atmosphere price breakfast

breakfast!!

breakfast is has a lot of variety and fruits

great view, location, pool and service.

free parking which was nice when my friend was picking me up

breakfast was good and enough. excellent location. affordable price.

the staff is great location is very good, mexican style breakfast.

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have

great location...clean facility. the food was great...kids had an awesome time..

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

breakfast buffet was excellent!

room service was not good, will call for ice

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

room, dining room, meals, friendly staff, pool, gym

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my payment

hit and miss wifi

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

breakfast and fast wifi

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so no

location, room service, housekeeping

cleanliness of the property, and the service of the staff, specially of our room service lady martina

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

the room was a little dirty and old-looking. also the pool area looks messy

gym is small but it has enough machines for cardio and weights

bar options not great

i didn't like that it was missing a hot water boiler and a changing room in the gym/pool area.

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much when you invite a

breakfast

the breakfast was lacking in variaty, there weren't any options for vegetarians.

the exceptional breakfast

the free laundry

hotel has a good breakfast and location is perfect

location breafast was good nice pool

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

water in the pool was freezing

very clean very quiet. good breakfast.

parking

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

the breakfast was awesome and the staff went out of their way to make sure we were happy.

the parking lot, there are not signals to find the hotel's lobby

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

swimming pool and gym are available but not in good condition

the gym and fitness area needs some maintenance that correspond to a hotel of this category.

swimming pool and gym are available but not in good condition

the swimming pool.

love it breakfast was perfecttttt

much everything, beds, breakfast was great, personnel was friendly and the location was amazing for our trip

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

i need more food por the breakfast

breakfast, location, incredible stuff, cleanliness

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

pool on site

everything was clean. the staff was very friendly. breakfast was excellent.

breakfast was adequate

the breakfast included in the room fare is descent.

ordered extra breakfast and half was not

luis at the bar was excellent

like the pool, the gym and breakfast buffet

the poor breakfast.

breakfast was good, food in the restaurant was good, bar had a lot of good beers

breakfast is a great value

only thing i would say is that the bar closed early haha

there was no refrigerator in the room. breakfast buffet was expensive.

breakfast was expensive in comparison to vips restaurant a little bit expensive the beverages in

breakfast was amazing

room service, restaurant and bar are just great and affordable

the pool was a bit too small, if they could enlarge it, would be nice

in full glory, together with piano, restaurant, museum

run, careful and safe, valet parking, room service

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

24/7 room service food & drink selection

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

the gym facility is out of date

gym and pool area with a breath taking view of the mountains

gym and pool area with a breath taking view of the mountains

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

she help us with the parking fee and offers us a late check out

very close to kali coffee, great gym and terrace. good breakfast.

our bedroom was as expected: comfortable, clean, good wifi

i love the gym and the view from the terrace

you also have a large gym on the roof

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

the staff and food mainly the bar and food staff

could not be controlled from the room, had to seek hk help the laundry service is sloppy

gym was hot but good equipment close to pavillion where we attended a conference

a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed and it was dark inside and i had a full day off in the city and i really wanted to

excepcional service , early check in and late check out with out problems. overall great.

location, ground floor with the lobby, restaurant, bar and garden

like the hospitality and also the beds. gym was very goof as well.

location was amazing, the gym center is well equipped

really enjoyed the variety of breakfast choices each day

breakfast was really good!

everything was great but the pool was out of service

great amenities in our room, like a sofa coach, a kitchen

clean, sound proof and breakfast was excellent.

disorganized breakfast

nice and modern gym and pool

i couldn’t swim they were cleaning the pool ud83dude1e

the beds were comfy and clean. breakfast, when not too busy, was great.

there's a pool also which i didn't use, but looked nice

the swimming pool is small and is being shared with another hotel.

pool was being refurbished, i wish they had mentioned something before as that was the one feature

water in the pool was still freezing cold

the swimming pool

the bar don't have any kind of liquor

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

ee)

wifi was good but had a couple spotty

the beds were comfortable, the room was spacious, the wifi was working well

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

breakfast was poor, that is not a breakfast

continental breakfast included. free transportation in the morning. clean room.

limited parking. no coffee in room.

breakfast is very poor, they offered one piece of bread and one

it would have been nice to have a full breakfast. and coffee and teas in the lobby

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

breakfast is only coffee and we come not top late

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

good value, room, breakfast included, additional breakfast options, cleanliness, confort

parking outside almost full all the time

free parking

in the restaurant of the hotel, the breakfast was included but, unfortunately, one day the service was surpassed, people weren't

breakfast was very

breakfast was cold maybe because they had a lot of people due to some school competitions the food

star hotel , i'll rather rate this hotel a 2 star it's old not very clean, no room service as the phones didn't work

breakfast was amazing

they don't have an elevator to go to the underground parking space

the property was nicely staffed. breakfast was delicious and always well stocked.

a very decent size room with views of the center lf mty and also they gave you a complimentary breakfast

breakfast is good and is close to my destination

was nice and clean and the breakfast was excellent i really enjoyed the coffee that they

bed, shower, breakfast

excellent location, fantastic breakfast with a lot of options, super lovely staff, very clean rooms and common areas

early check in accepted

not that comfortable bed, very poor breakfast

facility was great and the same for the staff but the breakfast was really not worse the 300 + pesos for 2 everything was cold and we were there at 6:30

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

guys in restaurants was so helpful. good breakfast.

your floor, the pool and the lobby only

no ice machines on the floors, had to call room service to get ice.

lower rate and include breakfast

they really set the bar high

very friendly staff, prices fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

didn't have breakfast, too late for me

great location comfotable big room, nice simple breakfast

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

staurat extractors) the stars rating didn't match the quality breakfast

also, they were building the new parking lot all night outside our window, we didn't manage to get any

hotel felt worn my room had view to a multiple level parking lot it was noisy

parking lot is sufficient

the amazing beds, flatscreen tv, gym & garden/pool area were very nice.

the wifi is really bad

pool got loud from all the kids

nice room , garden , swimming pool, food, location ill be returning!!

wifi in the room did not work

location and free breakfast for the kids

food at the bar was outstanding

location it s great, breakfast awesome, i did not expect a good breakfast for the price, but it was awesome, the

i didn't eat breakfast. overall great place to stay.

we enjoyed our room, comfy beds and clean swimming pool

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the room had breakfast included and they still charge me for the it.

ly from laptop) is probably the strongest i ve had in the country so far

another better hotels offer breakfast included and the same price, not only coffe and bread.

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

good breakfast, very friendly staff and comfortable rooms.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

great breakfast with great service.

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast and firm bed.

wifi did not work for me six days, tablet or laptop

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

the restaurant was great, very good buffet options for breakfast.

extra fluffy pillows, and awesome wifi!

parking too dark

location, cleanliness, gym, bedding, breakfast

free and safe parking

cold pool water

hospitality of the team, nice swimming pool and delicious breakfast

use the rooftop bar you have to reserve a space and rarely are any available while you re staying there even

loved everything about safi, the beds, pillows,view, game room, massage chairs, pool, room service

our only complaint is the room service that took way longer than we were told and a broken ventilation shaft by the window

there is no coffee on room , room service expensive and not good food also very slow

need a pool for the kids! monterrey is so hot

no pool or bath service not so great at bar everything closed at 600pm on sunday

breakfast buffet and room service were top notch. service was highly attentive. excellent views.

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

the pool

and you should not miss brunch or a drink at the bar at the end of the day

the bar hours are non existent

the other thing that was not great was that our room was on the first floor by the swimming pool

the bar was closed on nye afternoon/evening

we asked for plastic cups to drink some water at the pool and he didn't allow it unless we purchased it from the bar

very nice hotel, pool was great, jacuzzi was perfect, and the housekeeper was very friendly.

the pool and the food

the proximity to restaurants & stores and the pool. the staff were very helpful & courteous.

pool was not full, so we didn’t go swimming

bed was comfortable, a/c and wifi worked great, close to bus terminal.

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi did not work at all even though i had to work

room service was delicious.

bad wifi

quiet place/ gym/ pool/ nice area around

room service every day, two small bottles of water provided daily

buffet breakfast was over priced

the wifi is terrible!!!

wifi slow

furthermore, i called the room service for some ice and they said it would take approximately 10 minutes but someone would

the room service was excellent

pool and poolside bar are beautiful and comfortable

the barbacoa at breakfast bufett was really bad, actually it made me sick.

i need shopping , restaurants coffee shop we had a great time bar at the hotel was excellent and breakfast

breakfast and no wifi in the room.

this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just some things like coffe, bread and few options

the breakfast and the view.

everything .good price. excellent management. good breakfast i love everything

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

the gym and pool

ests fault) room service not open 24 hrs

pool is indoors and has jacuzzi which is great for rainy days

if you stay the 8th and 9th floor have their own breakfast bar it awesome

lobby bar was not in operation and there was no simple place to grab a coffee, drink or snack

com and walked dog right in the lobby as we checked in yet other staff confronted us in parking garage saying no dogs allowed

bad wifi

price paid didn't match what i had booked, pool dirty, poor customer service from front desk

was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing music in

group of kids were making a lot of noise across my room, so i decided to ask to be change to another room

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

from the courtyard and pool

the hotel has limited parking available and the wifi was slow throughout our stay

the wifi wasn't working and there was no one to fix it.

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the hotel has limited parking available and the wifi was slow throughout our stay

breakfast buffet was repetitive and limited

breakfast staff were very friendly

breakfast

they said breakfast start at one hour and they didt have anything ready

breakfast was very simple and not very good. the location is awful.

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel