location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

the breakfast was not very good nor the food.

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

pool closes at 10, bar at 11:30, wish they were open later

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

pool (reason we booked this hotel) not available.

great location and breakfast

nice pool and gym

awesome staff. free airport shuttle.

the best hot mexican breakfast

nice pool and gym

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

left your place is so good little more fitness not towels on swimming pool

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

ordered extra breakfast and half was not

the breakfast.

the pool is ok but the rooms are not enough well maintained

swimming pool ,

i think all breakfast should be free at hotels.

no towels on the pool, too far from the

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

excellent staff (3 women) that serve breakfast every morning. they are the best staff ever.

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

so had to walk to go get something to eat from the street and came back and ate it by the pool

the location was good. the room spacious and clean. parking lot and swimming pool available.

also the room service was great and for a really good price, and the fact that they let you check in before

the gym equipment was in good working order and the poolside was always clean

room service was quick

had parking

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

they speak english but the room service didn't speak much english

- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so no

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

location, room service, housekeeping

room service was also

cleanliness of the property, and the service of the staff, specially of our room service lady martina

breakfast buffet was excellent!

the size of the room. the location. the staff. breakfast.

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies very friendly and excellent attitude, to many things to list ,

great location...clean facility. the food was great...kids had an awesome time..

excellent service and great location. decent breakfast.

convenient location, decent parking

breakfast was not very good.

very poor shower pressure. tv in breakfast area has not worked for 3 months

great breakfast food

breakfast has a number of healthy items, though i do wish they had decaf coffee

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

breakfast!!

breakfast is has a lot of variety and fruits

the breakfast in the mornig..good food

location atmosphere price breakfast

i would say the breakfast was good, also the gym.

breakfast is great, free and secure parking

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

gym and pool are always very clean

the fitness machinery in the gym does not work well.

associates shower was spacious shuttle

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

the breakfast selection was great and delicious

they said breakfast start at one hour and they didt have anything ready

good breakfast, clean, easy parking

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast was very simple and not very good. the location is awful.

to the airport; need to request the shuttle over the phone after clearing baggage claim, etc

shuttle from and to airport is excellent. great breakfast!

breakfast was greatud83dudc4d

pool experience was not the best

room isn’t spacious; no fridge in the room ; whole building is outdated; the shuttle bus doesn’t come to airport to pick guests as described

it was clean and confortable. the breakfast had a good variety of food. staff is courteous.

great beds 24hrs shuttle to airport

easy to find soemthing to eat around it's location, comfortable, clean and rather quiet, good breakfast

airport shuttle was right on schedule

negative feed back for this hotel except that they could add more diabetic friendly menu on their breakfast

good breakfast, nice pool :)

pool is closed.

misleading information about free breakfast with reservations

food for breakfast was varied and delicious

pool is closed.

lack of signs indicating stairs in the parking lot

gym , swimming pool and location

gym , swimming pool and location

the pool and gym

parking lot too small!

staff was friendly, the pool was refreshing and the bed was comfortable.

facility is clean, in good location, nice pool area.

location close to airport, and free shuttle. very professional staff and i

the gym and the pool are nice

free local shuttle to airport and or restaurants

of covid, breakfast is now served via room service

free airport shuttle and breakfast

was excellent and the breakfast was delicious

clean room, excellent breakfast, courteous staff!! checkout till 1:30 pm, can't beat that!!

excellent breakfast

clean, modern, comfortable. park next door to walk the dog. basement parking.

staff courtesy and assistance, parking and security, room service.

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

nice staff, great room, ok pool, terrific food

property, we sat by the pool to rest after a nine hour road trip and enjoyed the peaceful environment

breakfast was wonderful

shuttle was a plus, and the room had everything we needed

the recepcionist was kind, shuttle bus and parking service was great also!

i like how big the rooms and lots of food options available for in dining and room service

closed pool due to covid.

it was in a private sector & i loved the breakfast.

location, room was clean, check in was smooth and had breakfast

the shuttle to the airport

good shuttle service and a very comfortable bed

the indoor outdoor pool

location and shuttle services to airport

staff breakfast

breakfast!

the breakfast is one of the best i've had at a hotel like this one

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

their chilaquiles breakfast is superb

very convenient near all terminals of the airport and it includes a very basic but quite decent breakfast

airport shuttle more or less 24 hours

the staff members were able to speak english, thia takes up lot of time and energy to translate, breakfast needs some variety, the whole 13 nights was the same, no dinner in the hotel

the location, the free shuttle to the airport and it was very clean

airport shuttle is not available all the time we had to catch a taxi from there to the

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

the breakfast and 24-hour complimentary coffee and tea was super convenient

love it breakfast was perfecttttt

included breakfast was good ( except not very warm pancakes and the

i need more food por the breakfast

swimming pool and gym are available but not in good condition

only one thing pool it was out or service for repairs but out at thad its exelent place to stay

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

for example, where the swimming pool was, the gym or any places we can go near, etc

swimming pool and gym are available but not in good condition

there is no free breakfast but there is a cafe on site. reasonable prices.

breakfast here is delicious and filling to get your day started

great breakfast and firm bed.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

great breakfast with great service.

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

location breafast was good nice pool

location, good parking lot, nice pool, great atmosphere

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

the parking lot, there are not signals to find the hotel's lobby

very clean very quiet. good breakfast.

the breakfast was amazing

breakfast is only coffee and we come not top late

prefer a self-serve breakfast.

breakfast included was not worth the price and the bathrooms were not accommodating

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

old beds but good free breakfast

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

breakfast was very

lights and wifi work sometime

limited parking

the breakfast included was good regarding to the relation with the price

the breakfast is simple and there were some things missing. the pillows in my room were not good

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

breakfast was included, but it was very minimal

this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just some things like coffe, bread and few options

breakfast only included fruit, coffee and bread

everything .good price. excellent management. good breakfast i love everything

breakfast and no wifi in the room.

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

breakfast was ok, although the breakfast area is rather sober and crammed

bed was very comfortable, bathroom stole the show with the spa suite - wow

no wifi for cell phones.

room service was delicious.

wifi is useless, can't connect

bad wifi

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

it would have been nice to have a full breakfast. and coffee and teas in the lobby

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

continental breakfast included. free transportation in the morning. clean room.

breakfast was poor, that is not a breakfast

poor breakfast

breakfast was a bagged sandwich. it would have been better if no

it has a parking lot what is something that i like

of limits as they had it closed and the disappointing fact is the internet had a problem, so the wifi was on and off at times, very unreliable

the guests that there is a problem with the wifi and the water situation as well

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is poor

airport parking without additional payments!location just at the aiport!

in was really long,nobody informed me that gym is temporary closed and reataurant is closed at 8pm

parking arrangement for my car was not comfortable the price quoted by booking

very good location. easy to find from the aiport. gym machines are new and easy to use.

room and bathroom cleanliness, breakfast.

noise from multi-level parking lot just outside my window. ask for another side rooms.

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

parking lot is sufficient

hotel felt worn my room had view to a multiple level parking lot it was noisy

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

i could hear clearly the noises from the kids playing in the pool until almost midnight

price and breakfast buffet kids not included

didn t include my kids on the breakfast, i had to pay the problem is that i even verified with booking

it also has a nice pool and gym

we were gifted with cupons for drinks, also fruit was delivered at our room as gifts and room service was excellent

excellent customer service andi liked the gym and swimming pool

their recommendations were spot on and so kind letting me into the pool when the key wasn't working

i didn't get a free breakfast. that should be included with the hotel price.

the bar and resturant

bartender at the bar sierra madre

didn't have breakfast, too late for me

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

great location comfotable big room, nice simple breakfast

location, breakfast, big room, good tv amazing view

no alcohol in the room. you can't bring everything from outside and hotel bar close early too

only thing i would say is that the bar closed early haha

the hotel has also a reasonably equipped gym

the breakfast buffet had a different prices without prior notice.

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

it s a nice hotel, but the wifi is really slow.

the beds were comfortable, the room was spacious, the wifi was working well

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

and the wifi didnt work properly it disconnected continually

room service puts alot of pressure for you to get out

shame the bar closed over christmas

meals room service ends up early every day

spacious room, excellent breakfast in the restaurant and rapid and delicious room service when required

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the swimming pool is small and is being shared with another hotel.

there's a pool also which i didn't use, but looked nice

we used a swimming pool a couple of times

the swimming pool

the free breakfast hours were a little too short.

more variety of breakfast. one hour early free transportation to the tec of monterrey

egg was not part of free breakfast. you have to order it and pay for it.

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

the breakfast is delicious

comfortable bed, clean room, good breakfast and location!!

clean rooms the viewing from my window and breakfast

excellent location, fantastic breakfast with a lot of options, super lovely staff, very clean rooms and common areas

the location, the breakfast, the staff

breakfast is good and is close to my destination

another better hotels offer breakfast included and the same price, not only coffe and bread.

the room had breakfast included and they still charge me for the it.

ly from laptop) is probably the strongest i ve had in the country so far

breakfast, staff, rooms, everything was great but you ll should put a fridge on the rooms.

the breakfast that is included is very simple.

gym and pool area with a breath taking view of the mountains

the pool, jacuzzi and sauna make the stay even more relaxing

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

pool and rooms excellent

gym food

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast