the pool area is not well maintained the tv cable is very limited

great location, hotel very clean, good breakfast and great service.

room, comfortable bed, great breakfast and great waiters and fabulous cook

the price of the hotel full breakfast sure be included beautiful people polite and friendly from all the housekeeping ladies

i think all breakfast should be free at hotels.

over all pretty good the pool, exercise room, very clean room

out of control screaming 5-8yr old kids, as parents drank themself silly, pool party for 5 hours in afternoon til 1030pm didn't allow for needed pool decompression for lower

excellent place. professional staff, good breakfast, clean rooms, good location,

swimming pool horrible; not

the pool was nice

had parking

room service was quick

the gym equipment was in good working order and the poolside was always clean

also the room service was great and for a really good price, and the fact that they let you check in before

breakfast was good, rooms nice and clean. front desk was nice.

have a pool, but it's not working

staff courtesy and assistance, parking and security, room service.

friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the pool

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

breakfast was very simple and not very good. the location is awful.

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast staff were very friendly

they said breakfast start at one hour and they didt have anything ready

the breakfast selection was great and delicious

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

everything was clean. the staff was very friendly. breakfast was excellent.

free breakfast doesn’t include hot food like other hotels do

left your place is so good little more fitness not towels on swimming pool

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast and firm bed.

great breakfast with great service.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

breakfast was included, but it was very minimal

the breakfast and the view.

st drinks, bread, and a bit of fruit), and one

breakfast only included fruit, coffee and bread

breakfast and no wifi in the room.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

breakfast is only coffee and we come not top late

the hotel has limited parking available and the wifi was slow throughout our stay

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is poor

convenient, good breakfast

from the courtyard and pool

the room was clean and the beds comfortable. breakfast was sooo good

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

free parking

limited parking

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

parking outside almost full all the time

i rented the spa room and it was great and accessible

no wifi for cell phones.

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi is useless, can't connect

room service was delicious.

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

much everything, beds, breakfast was great, personnel was friendly and the location was amazing for our trip

breakfast but kind of small breakfast area

i need more food por the breakfast

and they have so many amenities for kids to play and be busy

the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower room 612 the floor was cracked and very

the rooms the parking lot the bathroom

room service was not good, will call for ice

room, dining room, meals, friendly staff, pool, gym

fi) signal in mu room was weak again

poor breakfast

breakfast was poor, that is not a breakfast

it would have been nice to have a full breakfast. and coffee and teas in the lobby

the breakfast starting at 8 am was very good in an ample dining area

bad neighbourhood so would have been more relaxed about my car in the parking area

where was the pool?

no restaurant or pool, it was all being remodeled.

swimming pool and gym are available but not in good condition

love the price location and the buffet!! great pool and view!!

for example, where the swimming pool was, the gym or any places we can go near, etc

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

very clean very quiet. good breakfast.

the breakfast was awesome and the staff went out of their way to make sure we were happy.

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

didn t like that during the weekdays they don t clean the pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

location breafast was good nice pool

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

the breakfast in the mornig..good food

excellent breakfast menu (continental), and reasonably priced

location atmosphere price breakfast

breakfast!!

location, service, and breakfast

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

hotel felt worn my room had view to a multiple level parking lot it was noisy

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

staurat extractors) the stars rating didn't match the quality breakfast

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

- when i decided pay for the breakfast, i wanted to go to my room with food, and the staff was annoyed because they thought i

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

very nice employees and fast room service.

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be

the fitness machinery in the gym does not work well.

breakfast is great, free and secure parking

i would say the breakfast was good, also the gym.

gym and pool are always very clean

parking could be more secure but they were doing some renovations at the moment

the bed was very comfortable! very clean! room service was excellent as well!

wifi is a disaster in the garden area

wish the bar had party hats and favors since it was nye.

pool stays open late, plenty of lights, a bar next to the pool area, clean towels, spacious rooms

i like everything s except the wifi is really poor

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

room service was also

great location comfotable big room, nice simple breakfast

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

didn't have breakfast, too late for me

didn't like the breakfast, thet gave you like 1 scrambled egg and no more than one slice of ham

great location...clean facility. the food was great...kids had an awesome time..

good price with breakfast

the size of the room. the location. the staff. breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

parking was too far away from the hotel

on-site free parking

it was clean. pool. treated nice by the staff.

parking place is a bit far.

bathroom didn t work properly and the coffee maker never started it was quit disappointing the room service meal and the menu wasn t what it was

the bar don't have any kind of liquor

we needed to ask for the towels, parking lot is complicated

parking is very uncomfortable

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

it s a nice hotel, but the wifi is really slow.

didn't care for the breakfast served

breakfast service terrible

the breakfast can be eggs

good breakfast, very friendly staff and comfortable rooms.

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

dirty pool and same breakfast

breakfast was very basic but i understand it's because of the pandemia

free parking free breakfast

handy buffet breakfast

there was a lot of stores and restaurants close to the area. breakfast included was very good.

excellent location, fantastic breakfast with a lot of options, super lovely staff, very clean rooms and common areas

all sanitized, great breakfast included and very very white bed sheets

a very decent size room with views of the center lf mty and also they gave you a complimentary breakfast

good breakfast and security

the location, the breakfast, the staff

there's a pool also which i didn't use, but looked nice

the swimming pool

pool was being refurbished, i wish they had mentioned something before as that was the one feature

pool area (the reason we rented here) was too small

the pool.. and the location.

like the pool, the gym and breakfast buffet

both our mattresses had large patches of stains presumably from kids wetting the bed

breakfast was good, food in the restaurant was good, bar had a lot of good beers

their recommendations were spot on and so kind letting me into the pool when the key wasn't working

excellent customer service andi liked the gym and swimming pool

breakfast was really good.

no buffet breakfast

the pool was the best! and the room itself was excellent!

rooftop pool was closed due to state of nuevo leon being placed into red because of covid-19

breakfast could be a lot better, we asked for some eggs and chilaquiles on room service, no sauce

ay the breakfast bar i saw a roach ud83eudd2e

gym and pool area looks abandoned, gym equipment old and broken

location, breakfast, big room, good tv amazing view

we recommend the breakfast it’s very good

breakfast was expensive in comparison to vips restaurant a little bit expensive the beverages in

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

run, careful and safe, valet parking, room service

the bar at the hotel is very nice, lady mixed one of the best martini's ever

s always looking to work out, even on holidays)

do not like valet parking in general ilike to park my own car

s always looking to work out, even on

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

had to call the front desk to have room service

i was not able to use the facilities like the pool or the gym but it is nice to have those options

had a restaurant and bar inside

didn't use the gym or pool but looked like it was close

-a separate bar / cantina area serves happy hour drinks and food for reasonable prices

rooftop pool terrace was amazing

bar closed too early, we were suggested to order drinks as room service.

location is great, the swimming pool area is really nice, the gym is well equipped, the views are great and the staff is very kind

breakfast is not that good

they offer valet parking and the staff is courteous and helpful

a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed and it was dark inside and i had a full day off in the city and i really wanted to

could not be controlled from the room, had to seek hk help the laundry service is sloppy

they said they'll give me complimentary laundry but charged

better gym would have made this perfect for me

location is surprising, the hotel is inside a conference center with restaurants, shops, etc the pool was nice and

the ac in the gym was broken and the equipment was old and in very bad condition

hot tub was not working and the gym didn t have air conditioning, couldn t use it, it was way too hot in

underground parking access.

i particularly appreciated the free parking, which made my stay even more convenient

parking in front is ok

gym and pool area with a breath taking view of the mountains

the pool it’s a little small

the gym facility is out of date

pool, view, and breckfast

the indoor pool was wonderful

the restaurant and breakfast

great value including parking and breakfast

breakfast

the restaurant is nice and the free breakfast was good

breakfast was excellent beautiful hotel

location, cleanliness, good parking, nice breakfast buffet

the breakfast was good, we liked it

didn t eat breakfast at the hotel

great business center. delicious breakfast.

good location, great breakfast.

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

breakfast options very good.

coffee maker didn't work. no complimentary breakfast, not good value.

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

wonderful facility and great staff. exceptional breakfast/

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

breakfast is delicious

bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

i love the fact that there's free parking and its underground with an elevator

breakfast is awesome

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

there was a gym, excellent kitchen in my suite and free bottled water

air conditioner is too noise, breakfast is too simple

big rooms, great breakfast.

nice hotel and good breakfast

clean and great breakfast!

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

staff doesnt speak english.. gym needs improvement of weight items.

it was difficult to book the airport shuttle

nice pool and gym

to old, no jacuzzy, need remodeling... no umbrellas by the pool

the room was great. the breakfast was delicious.

were unable to actually utilize amenities offered such as gaming consoles and pool table

cleanliness & good breakfast

one exception: you don't have to ask to clean the swimming pool which has to be clean late at evening because of the products

breakfast was awesome, the room was cool and confy, the bed great, bathroom relaxing, the staff

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

i didn't like that it was missing a hot water boiler and a changing room in the gym/pool area.

i liked the location, bar hours and the restaurant

lap pool on the roof

pool always too packed.

pool size