though we should have given 24 hour notice for laundry service they accommodated us anyhow

plus the small spa and speedy wifi

breakfast was outstanding, with several creative dishes and customizable options

the breakfast is overwhelming and the owners and the staff are incredible

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

pool temperature.

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

rooms, gardens, breakfast, hospitality

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

the breakfast is delicious and the staff are super welcoming

we were able to use a pool with a jacuzzi outside which was nice though

hotel was beautiful with the spa area, bar, pool, hammocks etc

room has a nice large bed and very nice spa quality bathroom amenities

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

bit disappointed with the breakfast

breakfast was great.

maybe a few extras for breakfast or a brunch option ..

although breakfast is buffet you only have one salty or sweet choice

the hotel was almost empty and the breakfast was nice

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

the breakfast was delicious

we liked the beautiful fruit trees and the breakfast.

great breakfast with most of the food being produced on premise, even the coffee

excellent breakfast

they let us do late check out on a sunday which was nice to be able to spend the day there

the location, the rooms and the people were amazing. breakfast in the garden is a must!

beautiful space, great place to chill and enjoy a beautiful nature surrounded pool

the breakfast was amazing

the pool and dine in area where closed due to covid restrictions

restorán and pool are closed

breakfast was excellent, good variety and personnel was extremely courteous.

the pool was undergoing repairs and we did not know this until we arrived at reception.

its time for them to open the pool and restaurant. the food wasn´t good

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

the hot food available at the breakfast could have been hotter

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

better breakfast

cleanest friendly location breakfast delicious

parking attendant was great

very basic but spacious room . private parking available

breakfast started rather late

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

i liked the thin pillows. early breakfast,

lots of traffic noise. breakfast a bit limited in choice.

the breakfast is far from standard

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

the pool is covered which was a surprise but actually a bonus as were protected from the sun

pool and gym good juices for breakfast

the bar was very nice where i enjoyed a margarita and cappuccino

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

the pool is cold the spa has no employies

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

the pool an services

breakfast every morning

the breakfast was good too, but with more options could be better, like having only egg whites

close to a shopping mall, breakfast included

coffee in the breakfast corner taste like soap.

the breakfast was mediocre though, fruit not ripe

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

wifi connection is really bad

good rate and excellent breakfast included!

i liked the location and the overall design of the room. the breakfast was also good.

breakfast was very good and room was clean and comfortable

very friendly staff and the breakfast was delicious.

is very good, breakfast was included and was lovely

the pool was clean and large enough to swim laps

we booked a deluxe room and they put us in a basic room. breakfast was served late

we really enjoyed the stay, the gardens and the breakfast

room space. wifi

bed was very comfortable. amazingly quiet room. breakfast very good.

great breakfast, comfortable bed; good price; nice room.

the building and all the facilities, breakfast was really good and bed was comftable

good wifi signal

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast could include more fresh products or eggs.

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast could get better

the room is spacious and breakfast is tasty

breakfast is good

staff very friendly and very good location very good breakfast

poor menu on breakfast

the breakfast tacos are amazing. the staff was very helpful and friendly.

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

gym it is not internet and not busy line the phone in room

was out of order

pool was being repaired; but the made everything they could to keep us happy and to make sure we

k for claudia for massages), the swimming pool is very funny and the service is quite good

larger pool with slides for the kids was great

swimming pool in the room ... not as good as expected. doesn t worth the extra !

warning: dangerous slippery floor by the pool

hotel was overall disappointing and the one positive was the service in the bar

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

good location, great breakfast buffet. good value for price

tasty breakfast

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

breakfast was not complete. but everything else was ok.

complete breakfast, great accommodations for the price

thankful for the shuttle service to airport

fresh and delicious breakfast with a variety of options to choose

the breakfast buffet

the comfortable room, and the breakfast where fantastic.

breakfast ud83cudf73 it s good

breakfast loved it, as it was buffet

good wifi

nice, clean accommodation good facilities breakfast was ok, wifi worked

location. wifi works great. wonderful beds

entrance door to the parking lot is not automatic, it needs to be guarded by an employee at the front desk to open it so

also the price included the breakfast for the next day

breakfast was only a few type of scrumbled eggs and fruits

private parking garage, breakfast included.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

the room service, they disconected all electrical systems tv.

there s no minibar but they have good room service.

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

room service was slow and expensive

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

the breakfast always had the same options. the channels on tv were limitated.

i would say just breakfast

plus there's room service for both food and alcoholic drinks

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

the breakfast was delicious

it had a good location, and a very nice breakfast included.

breakfast is very good and the location is excellent

rooms were smaller than expected. they charge breakfast for children.

breakfast was not good, it didn't like me.

the brief time of breakfast.

room, pool, gym. snack time at evening, breakfast.

the location and the breakfast, it was only a sandwich

breakfast is very bad if you want to buy some food from them take too long

the rooms where so. big the breakfast yis good

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

big beds, nice bathroom, close to the airport, parking.

good room and facilities (gym)

pool was very nice

some yoga mats in the gym would have been nice

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

gym and internet speed

the breakfast buffet in the morning was excellent

the gym is good and has a clean pool

breakfast was okay

loved the swimming pool, so peaceful

room was great with the kitchen (that had everything we could need) and the balcony

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

new hotel, nice lobby. room service is surprisingly good

location, is a really heavy traffic street. better breakfast

was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand

the pool/ gym area were super nice and clean

ater was out).

location, pool and breakfast

indoor heated pool was being repaired and couldn't use it at all

cool hotel, nice pool, super gym

air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered water dispenser in halls and gym - easy to find, easy loading/unloading

executive suite is great bit first time i booked a small room and there were no utensils in kitchen at all

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good location close to a giant mall, restaurants, shopping -

very good breakfast, nice and quiet hotel.

eat some foods, so i was pleased to shop at a nearby supermarket and self cater, using the kitchen facilities

there was always hot water, breakfast on point and always in time

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

the costs for breakfast.

brilliant location. good breakfast. panda express nearby...

breakfast was good

breakfast is included and is great!

breakfast was awesome and the place is rather luxurious

breakfast was good staff was really nice and helpful hotel was clean

quiet, clean, stylish, good wifi, descent breakfast

breakfast also leaves room for improvement

room service is very quick

and room service is very expensive

great staff and service! room service excellent as well!

24 hr room service

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

wifi signal was strong

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

gym is a joke

the parking is free, although is valet parking

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

breakfast was so -so with not good service

breakfast not included

breakfast

all was very nice and the breakfast tasty

they serve full and wholesome breakfast. the staff are all friendly.

the breakfast place

breakfast was really good. and they have enough veraity of foods

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated, dental

room service is 24 hours, and it has a little groceries store so you don t have to go out

parking is free, there is a theatre in the hotel where regular performances are staged (mostly in (+) free parking and easy to get around to several points of interest (-) only valet parking and elaborate sit-down restaurant (+) from the valet parking to the restaurant waiters, the front desk, room service, and the room maids, everyone was (+) the complimentary parking works perfectly and the attendants are very polite and efficient (+)location, parking, room

st) and morning sun is always a major problem for me

there is a nice swimming pool, spa, travel assistance, etc

everything but that the pool is closed to kids. that s discriminatory.

the swing pool is amazing, the breakfast delicious.

missed a good gym, was being refurbished.

the water of the pool wasn't hot, the hotel could improvement this.

the pool was cold, they turn it on after we told them but it takes more than a day to

but, unfortunately the gym was underwhelming

breakfast was great. lots of option. the gym was a nice touch too!

tasty breakfast buffet. clean and tidy.

invoice for room service was difficult for me, i recommend to make it with reception staff

the room and the gym

hotel in general is nice, clean, staff is very helpful and the breakfast has a good variety of mexican but also international

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

enjoyed the rooftop dining and room service

room service was slow, and the food was cold and not very good

staff is friendly all the time, the snack bar is very thoughtful i d come

the day we arrived we ordered room service from a very limited menu

the gym

tv are ridiculous small for such a large room nice amenities but small amount barh robes had to be recuestes and extra soap and shampoo no ice near rooms no coffee / tea

spacious room, great breakfast, friendly and helpful staff... all round, a great stay!

wifi was very good throughout the hotel

flow in bathroom tap and shower too weak and machines in the gym not only pos as well as some not working