parking attendant was great

very basic but spacious room . private parking available

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

breakfast was great! the kitchen staff was friendly and very attentive.

normal breakfast, not good but also not bad.

close to a shopping mall, breakfast included

the breakfast was good too, but with more options could be better, like having only egg whites

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

good rate and excellent breakfast included!

breakfast was very good and room was clean and comfortable

the reception staff is really good their room service is really good

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

wifi was terrible was unable to work, also the location is not the best, not many facilities around

great breakfast, comfortable bed; good price; nice room.

the building and all the facilities, breakfast was really good and bed was comftable

good wifi signal

they were not prepared for the amount of people at the breakfast

breakfast was not complete. but everything else was ok.

cleanliness, location, friendly staff and the breakfast

the breakfast was great and delicious

thankful for the shuttle service to airport

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

had to pay extra for espresso at breakfast

ate dinner and breakfast there

you could improve breakfast qualitu

much everything, except the breakfast, which was good

the comfortable room, and the breakfast where fantastic.

location. parking

easy check in. great breakfast. good value.

breakfast selection, the housekeeper service was very friendly and efficient and the window view

guarded parking free of charge

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

lots of traffic noise. breakfast a bit limited in choice.

excellent service, very comfortable room, amazing breakfast

breakfast started rather late

pool and gym good juices for breakfast

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

the pool is cold the spa has no employies

pool and gym good juices for breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

room, pool, gym. snack time at evening, breakfast.

breakfast was not good, it didn't like me.

breakfast is very bad if you want to buy some food from them take too long

all good and very good breakfast

breakfast

some yoga mats in the gym would have been nice

gym and internet speed

pool was very nice

good room and facilities (gym)

it has a nice pool.

breakfast was excellent, good variety and personnel was extremely courteous.

only swimming pool in toluca. kind people.

the pool was undergoing repairs and we did not know this until we arrived at reception.

the pool and dine in area where closed due to covid restrictions

the breakfast from the menu gave very generous portions

breakfast could include more fresh products or eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

breakfast was supper well served, presented and delicious. employees were more than helpful

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

breakfast is good

staff very friendly and very good location very good breakfast

breakfast could be

poor menu on breakfast

everyone was very nice and helpfully breakfast was delicious

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

the hot food available at the breakfast could have been hotter

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

breakfast time and no 24-hour room service

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

was out of order

breakfast is nothing special, it needs some maintenance although nothing is falling apart

the breakfast tacos are amazing. the staff was very helpful and friendly.

breakfast and dinner in the restaurant was very good

the breakfast was sufficient

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

was super clean and late check out as well

i would say just breakfast

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

the rooms where so. big the breakfast yis good

breakfast is just fine

location + parking lot in basement +

save parking deck inside the hotel building good wifi

the wifi worked well

kids don't get free breakfast

the parking situation is hillariously disfunctional

plus there's room service for both food and alcoholic drinks

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

the room service, they disconected all electrical systems tv.

room service was slow and expensive

wifi is not good

there s no minibar but they have good room service.

they have off-street parking and a decent breakfast

the breakfast was good

the breakfast is good but the coffee was some

it had a good location, and a very nice breakfast included.

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

the mexican style breakfast was delicious

breakfast was awesome and the place is rather luxurious

breakfast was good staff was really nice and helpful hotel was clean

breakfast, gym, location, staff, comfortable beds

was great, breakfast, facilities, location

the breakfast was much better than in other

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

the room was very clean well laid out, comfortable, had a great kitchen, amazing views, couldn't have been happier

awesome beds - great options for free breakfast - super clean - great staff

loved the swimming pool, so peaceful

breakfast

the costs for breakfast.

brilliant location. good breakfast. panda express nearby...

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

good gym and breakfast

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

ey never answered) the staff was not ver helpful and the complimentary

breakfast was a pleasant surprise given the challenges from pandemics

breakfast that is included and very clean

breakfast was very basic

the breakfast

the staff was great and the breakfast next door was good

property it was spacious internet connection it was good and internet connection tv self cooking kitchen dryer and washing machine working good apartment

kitchen should have more cooking utensils

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

excellent gym and pool

no water in building , pool was a bit dirty , dirty windows to room

cool hotel, nice pool, super gym

location, pool and breakfast

indoor heated pool was being repaired and couldn't use it at all

small gym (did not use), good internet connection

gym needs some more equipment restaurant was too much crowded

breakfast was very delicious

but i would have to say that the breakfast was good, and the views were even better (perhaps higher floors only)

breakfast goes until 11:00am

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast was ok but could have better variety

location, breakfast , personal, rooms

breakfast was really good. and they have enough veraity of foods

the breakfast place

spacious room, nice complete breakfast, nice staff.

the pool is not really for small children, but the water temperature was nice

missed a good gym, was being refurbished.

the pool was cold, they turn it on after we told them but it takes more than a day to warm

of the shared places (like the pool) felt too small with the amount of people that can be hosted

the swing pool is amazing, the breakfast delicious.

invoice for room service was difficult for me, i recommend to make it with reception staff

nice room, amenities and good breakfast buffet

breakfast ,the bed was confortable,the pool was great .

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

we ordered from the bar a couple of nights and also did room service a few times

first time here i had to pay for wifi service), location is really

the gym

spacious room, great breakfast, friendly and helpful staff... all round, a great stay!

slow room service

breakfast was exceptional.

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

spacious rooms, greet amenities, amazing breakfast, friendly staff

great breakfast. great service from staff.

breakfast was delicious and at a very good price.

early check in may be 2 pm? late check out 4 pm?

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

the breakfast was amazing

wifi signal was strong

kitchen facilities are great and the lounge is a comfortable space

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

great breakfast

tv control did not work well. tv gym did not work at all staff for breakfast was delayed

breakfast was not very good. coffee was horrible. undrinkable

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

swimming pool tv with international channels comfortable bed good shower nice bathroom safe place close to

gym and pool facilities were great

pool in the area

superb roof top pool with great views over the city

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

breakfast buffet and rooftop swimming pool

great beds/ gym/ nearby restaurants/ 24 hr service

the resort is located alongside a mall with restaurants and bars

room service food is not so great and could definitely be improved

no view, room service never brings napkins, entrance reception to dark.

gym was big and had enough equipment for any exercise or routine you can think of

the breakfast was excellent

breakfast and menu can be better the way for international gusts .

the breakfast was exelent

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

great room service 24 hs a day

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

extra charge for parking, room service cost

24 hr room service

room service charged me more than what i ordered and they did not want to make amends

gym is a joke

privacy, mexican style bathrooms and over all view of the city with a gym.

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

the location of the hotel is the best the hotel parking has plenty of room

the parking is free, although is valet parking

breakfast fruit was expired, plumbing in the room was a bit smelly.

hotel—comfortable, with an excellent location, attentive service, and a healthy, varied breakfast

menu and breakfast: some drinks are not included, but prices are not shown on the menu, which should be

the buffet breakfast was nice and the coffee was excellent

breakfast was very good and thorough but it could have had some variety from day to day.

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

alain ( reception staff) was also very helpful sorting out a late check out for us as compensation for my sister not having two double beds as booked

very friendly staff, good mexican breakfast options, swimming pool on the rooftop

tasty breakfast, great location

the room was comfy and the pool fantastic

maybe just that the premises like the gym,pool etc

matoes, onions, bread,etc) on the floor

the gym was decent, but the indoor pool definitely needs an update

everything but that the pool is closed to kids. that s discriminatory.

we did not use the pool which looked pretty, the gym , or visit any of their evening clubs

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

enjoyed the rooftop dining and room service

the day we arrived we ordered room service from a very limited menu

room service was slow, and the food was cold and not very good

staff is friendly all the time, the snack bar is very thoughtful i d come

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

slow wifi, poorly equipped gym

gym equipment was put together wrong and i almost got hurt

there zero wifi in my room and i was there to give a keynote speech at the university

slow wifi, poorly equipped gym

gym is full operational the machines work

the gym could be better equipped.

room service food could improve

offer wifi, and you can't connect to it

gym still very basic, other than that

offers it and it saves time and effort to guests) pillows were anemic and sheets felt cheap room service food for breakfast wasn't

wifi failed several times and a little slow, just that, everything else excellent

wonderful!!! great accommodation, breakfast, wonderful staff.

breakfast was great

service wasn t continuous and the livi by room of the apartments could be dark, also breakfast was good but disorganized

the room amazing, the wi-fi good, adequate english tv stations, the bed comfortable and good room service good

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

room service was always dependable and the food was decent nothing to rave about

very quiet and spacious rooms! good wifi!

two elevators/through parking lot), reception does not speak any english & terrible wifi

from room

good location, breakfast good, nice roof garden, friendly staff

excellent breakfast, within walking distance to the embassy

central location, nice tarrace, very good breakfast

breakfast is served on a terrace, where in the morning it gets cold

at night it gets loud because they have a bar in the hotel

breakfast was out of this world

breakfast was excellent though there’s a language barrier preventing us from communicating well

breakfast was good but not great

the facilities are great, staff very friendly and good breakfast.

breakfast was a bit tasteless and limited but in overall totally worth it value for

room was huge and clean. included kitchen, bathroom with shower and balcony.

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

were no napkins or silver in the kitchen nor a cleaning kit nor a dishes tray the sample room is quite better looking than mine,

also, there are no air conditioner, boiler, tv, and enough kitchen utilities in the room

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

this hotel is very convenient. location is great, very clean and it has a nice

the room service food is not bad and there was a decent

room service average

room service menu is not particularly great

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction