the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

pool and gym good juices for breakfast

the bar was very nice where i enjoyed a margarita and cappuccino

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

the breakfast was really good during our stay

breakfast started rather late

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast is far from standard

great breakfast, comfortable bed; good price; nice room.

wifi was terrible was unable to work, also the location is not the best, not many facilities around

good location, in front of a mall and the airport, good breakfast, good value for money.

breakfast could be better

the building and all the facilities, breakfast was really good and bed was comftable

good rate and excellent breakfast included!

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

breakfast was very good and room was clean and comfortable

i liked the location and the overall design of the room. the breakfast was also good.

the reception staff is really good their room service is really good

normal breakfast, not good but also not bad.

breakfast was great! the kitchen staff was friendly and very attentive.

coffee in the breakfast corner taste like soap.

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

close to a shopping mall, breakfast included

tasty breakfast

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

hotel was overall disappointing and the one positive was the service in the bar

had to pay extra for espresso at breakfast

ate dinner and breakfast there

complete breakfast, great accommodations for the price

cleanliness, location, friendly staff and the breakfast

thankful for the shuttle service to airport

the breakfast was great and delicious

breakfast was not complete. but everything else was ok.

good value and close to the airport. breakfast was provided as was an airport shuttle.

breakfast selection, the housekeeper service was very friendly and efficient and the window view

nice, clean accommodation good facilities breakfast was ok, wifi worked

the comfortable room, and the breakfast where fantastic.

location. parking

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

fruits at breakfast was the highlight of this staying

breakfast could include more fresh products or eggs.

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

poor menu on breakfast

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

breakfast could be

breakfast was delicious with many options

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

all good and very good breakfast

beautiful interior , clean, friendly staff, good breakfast

the brief time of breakfast.

the breakfast was sufficient

the breakfast tacos are amazing. the staff was very helpful and friendly.

easy to reach. it is very clean and nice breakfast and dinner buffet

liked also the pool and gym and the garden inside

was out of order

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

good breakfast and friendly service

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

the breakfast from the menu gave very generous portions

very clean and comfortable staff very helpful breakfast was excellent

the pool was undergoing repairs and we did not know this until we arrived at reception.

the pool and dine in area where closed due to covid restrictions

breakfast was excellent, good variety and personnel was extremely courteous.

everyone was very nice and helpfully breakfast was delicious

the staff were amazing and the breakfast was pretty good, the room was clean.

the hot food available at the breakfast could have been hotter

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

breakfast time and no 24-hour room service

good room and facilities (gym)

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

the pool was climatized and the staff was really kind

pool was very nice

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

the rooms where so. big the breakfast yis good

breakfast is just fine

location + parking lot in basement +

save parking deck inside the hotel building good wifi

the wifi worked well

kids don't get free breakfast

the parking situation is hillariously disfunctional

plus there's room service for both food and alcoholic drinks

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

the room service, they disconected all electrical systems tv.

room service was slow and expensive

wifi is not good

there s no minibar but they have good room service.

they have off-street parking and a decent breakfast

the breakfast was good

the breakfast is good but the coffee was some

it had a good location, and a very nice breakfast included.

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

parking attendant was great

very basic but spacious room . private parking available

the mexican style breakfast was delicious

breakfast was awesome and the place is rather luxurious

breakfast was good staff was really nice and helpful hotel was clean

breakfast, gym, location, staff, comfortable beds

was great, breakfast, facilities, location

the breakfast was much better than in other

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

the room was very clean well laid out, comfortable, had a great kitchen, amazing views, couldn't have been happier

awesome beds - great options for free breakfast - super clean - great staff

loved the swimming pool, so peaceful

breakfast

the costs for breakfast.

brilliant location. good breakfast. panda express nearby...

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

good gym and breakfast

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

ey never answered) the staff was not ver helpful and the complimentary

breakfast was a pleasant surprise given the challenges from pandemics

breakfast that is included and very clean

breakfast was very basic

the breakfast

the staff was great and the breakfast next door was good

property it was spacious internet connection it was good and internet connection tv self cooking kitchen dryer and washing machine working good apartment

kitchen should have more cooking utensils

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

excellent gym and pool

no water in building , pool was a bit dirty , dirty windows to room

cool hotel, nice pool, super gym

location, pool and breakfast

indoor heated pool was being repaired and couldn't use it at all

small gym (did not use), good internet connection

gym needs some more equipment restaurant was too much crowded

breakfast was very delicious

but i would have to say that the breakfast was good, and the views were even better (perhaps higher floors only)

breakfast goes until 11:00am

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast was ok but could have better variety

location, breakfast , personal, rooms

breakfast was really good. and they have enough veraity of foods

the breakfast place

spacious room, nice complete breakfast, nice staff.

perfect for being in santa fe price is reasonable and very nice room , and breakfast

breakfast was great. lots of option. the gym was a nice touch too!

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

room service is available until 1 am

invoice for room service was difficult for me, i recommend to make it with reception staff

missed a good gym, was being refurbished.

nice safe area, varied breakfast, nice pool and gym

comfort, gym

the pool is not really for small children, but the water temperature was nice

but, unfortunately the gym was underwhelming

first time here i had to pay for wifi service), location is really

the gym

spacious room, great breakfast, friendly and helpful staff... all round, a great stay!

slow room service

breakfast was exceptional.

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

spacious rooms, greet amenities, amazing breakfast, friendly staff

great breakfast. great service from staff.

breakfast was delicious and at a very good price.

early check in may be 2 pm? late check out 4 pm?

the gymnasium was excellent

gym and swimming pool are very small, breakfast is only ok

gym or activity center was to old

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

hotel have pool

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

property with well-equipped kitchen

kitchen facilities are great and the lounge is a comfortable space

the breakfast in the morning was nothing short of amazing

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

gym and pool facilities were great

pool in the area

superb roof top pool with great views over the city

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

breakfast buffet and rooftop swimming pool

great beds/ gym/ nearby restaurants/ 24 hr service

the resort is located alongside a mall with restaurants and bars

room service food is not so great and could definitely be improved

no view, room service never brings napkins, entrance reception to dark.

gym was big and had enough equipment for any exercise or routine you can think of

the breakfast was excellent

breakfast and menu can be better the way for international gusts .

the breakfast was exelent

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

great room service 24 hs a day

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

extra charge for parking, room service cost

24 hr room service

room service charged me more than what i ordered and they did not want to make amends

gym is a joke

privacy, mexican style bathrooms and over all view of the city with a gym.

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

the location of the hotel is the best the hotel parking has plenty of room

the parking is free, although is valet parking

breakfast fruit was expired, plumbing in the room was a bit smelly.

hotel—comfortable, with an excellent location, attentive service, and a healthy, varied breakfast

menu and breakfast: some drinks are not included, but prices are not shown on the menu, which should be

the buffet breakfast was nice and the coffee was excellent

breakfast was very good and thorough but it could have had some variety from day to day.

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

alain ( reception staff) was also very helpful sorting out a late check out for us as compensation for my sister not having two double beds as booked

very friendly staff, good mexican breakfast options, swimming pool on the rooftop

tasty breakfast, great location

the room was comfy and the pool fantastic

maybe just that the premises like the gym,pool etc

matoes, onions, bread,etc) on the floor

the gym was decent, but the indoor pool definitely needs an update

everything but that the pool is closed to kids. that s discriminatory.

we did not use the pool which looked pretty, the gym , or visit any of their evening clubs

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

the day we arrived we ordered room service from a very limited menu

room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

staff is friendly all the time, the snack bar is very thoughtful i d come

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

slow wifi, poorly equipped gym

gym equipment was put together wrong and i almost got hurt

there zero wifi in my room and i was there to give a keynote speech at the university

slow wifi, poorly equipped gym

gym is full operational the machines work

the mattress was excellent, the breakfast and the room was large as we needed

the girl at the bar saturday night could have been friendlier.

tv and wifi

excellent restaurant - breakfast: a wide variety of entres offered for 3 hours daily

room service was also good

the room was very good perfect to have metrobus just outside the staff were really helpful having kids the restaurant has good food and the service you get from agustin and magi makes it so worth

room service was great

i stayed for holidays with my family, but i would go back anytime even for work, wifi worked extremely well

offer wifi, and you can't connect to it

i liked the view, the small kitchen in the room, the gym, and the room size

were no napkins or silver in the kitchen nor a cleaning kit nor a dishes tray the sample room is quite better looking than mine,

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

the apartments have also been larger than expected with a kitchen included etc

also, there are no air conditioner, boiler, tv, and enough kitchen utilities in the room

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

gs, fruits, juice, coffee), for two days there was loud music

central location, nice tarrace, very good breakfast

basic breakfast and every day the same

breakfast is served on a terrace, where in the morning it gets cold

breakfasts were great and made to order, which was a nice touch

have breakfast option

breakfast... it took way too long for them to prepare food

the breakfast was very simple, the room had little light, the last one had no room service.

breakfast included was excellent

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great

gym room is on construction

also the pool was kinda cold

vered) rooftop, a good gym

great gym installations, with good

great gym and pool facilities

the facilities are very modern, there is a great pool on the

the breakfast was limited, but good. the staff was nice.

spa suites are always amazing

the wall around the spa had humidity issues

we had room service at night and the food was great

the service at breakfast was very professional and friendly

bed comfort, shower, gym

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was very good ud83dudc4d

breakfast area needs more staff

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast was great ud83dudc4d