place, beautiful gardens and pool

quick service and the included breakfast had more than enough choices and variety

the location, the rooms and the people were amazing. breakfast in the garden is a must!

good for kids or couples

excellent breakfast

we liked the beautiful fruit trees and the breakfast.

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

the breakfast was delicious

great breakfast with most of the food being produced on premise, even the coffee

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

the hotel was almost empty and the breakfast was nice

we quite enjoyed the breakfast

bit disappointed with the breakfast

the breakfast is really good

maybe a few extras for breakfast or a brunch option ..

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

we were able to use a pool with a jacuzzi outside which was nice though

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

spa was closed as they were renewing it, so we were t able to use the jacuzzi

the place and the pool was really nice. breakfast was really good.

we loved everything: the sofa outside the bedroom and the tables to eat right there; breakfast and dinner were great; the owner and staff are very nice and helpful

the breakfast is delicious and the staff are super welcoming

breakfast wonderful

great breakfast and coffee

rooms, gardens, breakfast, hospitality

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

pool zone with a wonderful view

- clean and quiet, bed - confortable wonderful pillows, garden - relaxing, breakfast - delicious, service - awesome

i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other perks but for the gracious hospitality

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

though we should have given 24 hour notice for laundry service they accommodated us anyhow

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the lobby, starbucks, breakfasts options and bar service.

were no rules for the common areas such as the swimming pool and breakfast

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

the staff was very helpful, the kids club was great too

larger pool with slides for the kids was great

swimming pool in the room ... not as good as expected. doesn t worth the extra !

warning: dangerous slippery floor by the pool

the heated swimming pool

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

there’s also no internet in the rooms or the breakfast area, which is very frustrating

need to put some kind of love in the garden and in to repair the pool

ignored us at breakfast and seemed mean

breakfast hours started too late

very friendly staff and the breakfast was delicious.

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is amazing,the staff friendly and always helpful.

pool, bar service at the pool was amazing and room service

heated pool so nice and the buffet good too

great architecture, food and garden/pool.

not well maintained. the gym looks terrible and a little dirty

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

specially the pool area

breakfast is cooked by request and customized and was absolutely delicious

great areas, nice breakfast.

te night lots of talk and noise) and the pool was always full

th kids and

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

nadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

the waitress would serve the mexican clients around the pool but never came to ask me

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

location. free parking. big bathroom.

was freezing); the elevator wasn't working

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool

the swimming pool is nice

parking lot is not enough, it's very small

no noises cleanliness pool restaurant

* the spa water circuit is very nice, and the masseuse did a good

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

pool was closed before the schedule

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

the pool is small in order the number of romos

the pool was small but lovely and the rooms were very clean

room needs an additional lock because child could open the door anytime and jump in the pool

pool

electric power kept going off for half of my stay meaning no electricity no wifi

it had a nice pool, and was a great value.

bit dated, holes in the bed sheet, wifi only worked for a few hours.

the wifi reception in the room was good, though

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

ing

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

wifi very poor

rooms are very big, and very clean and modern with cable tv and wifi

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

we arrived and went straight to the pool area for an awesome cocktail

hotel, pool

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

location, it has a restaurant, private parking

wifi only worked outside of the room

tv worked as did wifi

clean, comfortable,good location, friendly staff., secure parking.

there is free parking and the room had air conditioning and a tv, but that's about it

parking area too small and you should leave your keys

pool was a bir run down, with little space to sit

i was able to get hot water from the bar downstairs

nice garden, pool, free breakfast

d they bring it to the room)

spa is ok, massages are good

nice and comfortable facilities, also they offer a very good spa service.

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

was great in most instances, room service was quick

spa was great for couples massage

very clean, quiet, great fresh breakfast and amazing staff

and to top it all off, a fantastic breakfast was included

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

their breakfast was delicious

the included breakfast was phenomenal

facilities have seen better days

parking was not covered in the back and was not well lit

parking to far from our room

the pool was nice!

d), and the parking lot was disorganized.

nice place with a good bar and pool .

the pool was not working properly

good little restaurant in the hotel courtyard and good wifi

would not let kids in and

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

my favorite thing was having breakfast on our balcony

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

the pool was really nice, and the quality of the food and breakfast was great

the wifi, staff & location were good.

close to historic center with good wifi

a liquor bar service by the pool could be great in the evening hours

omlettes and breakfast tems were excellent

great for families with kids due to pool

the hotel is a bit old and some rooms could be renewed or the pool towels.

min drive from downtown) and the wifi was decent

property, with very nice landscaping and pool area

we could pull the pool area in our room

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i liked the pool. i liked the staff i liked the breakfast,

the swimming pool is very clean the surrounding very nice and nitty

great breakfast buffet

i asked for room facing pool

space, pool and flexibility

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

sthetically, i didn't end up swimming) but it was covered in the

little hotel is on a quiet street, nice garden, fair sized pool

room service is offered

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

i did not use the pool

t it was surround by beautiful gardens)

showers were only warm not hot, there were mosquitos by the pool

the pool, the garden

the pool was a nice area to relax by in the sun

to the climate pool

the pool was a nice area to relax by in the sun

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

the pool, the garden

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

nice little hotel with pool and a garden.

room service was prompt and delicious

pool was not so clean

the only thing - the pool didn t look too promising, we never got in.

there was free parking and a really good breakfast included

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the wifi coverage was very good on all levels

the water in the swimming pool was perfect

the pool was murky and not clean

place, breakfast, hospitality.

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

amazing swimming pool and privacy

there is a nice pool and food is served outside the rooms, which was a great touch

the pool and gardens are beautiful

we went for an anniversary and they surprised us with a free dessert while we were at the pool

i wanted an authentic mexican breakfast and i feel the hotel offered it

the spa was also absolutely amazing one of the best massages i have ever had

breakfast was menu only, so not great for business people in a hurry

pool area is not on the same level as the rest of the hotel

no food service apart from breakfast.

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

amazing breakfast and gardens

second pool on the upper level was a little dirty and neglected compared to the other pool

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

breakfast

the beds are super comfy and the pool is awesome

good temperature of the pool

no hot water even after complaint made poor gym facilities pool v small

hotel was fabulous, especially the gardens and secluded pool areas

don't get me wrong, i love kids but it was the only place in the whole

gym needs a tv

they have a lot of activities for kids and also activities like yoga, zumba, etc