complete breakfast, great accommodations for the price

cleanliness, location, friendly staff and the breakfast

they were not prepared for the amount of people at the breakfast

thankful for the shuttle service to airport

the place was mostly clean and near the shopping mall. free coffee and breakfast!

much everything, except the breakfast, which was good

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

good location, great breakfast buffet. good value for price

had to pay extra for espresso at breakfast

hotel was overall disappointing and the one positive was the service in the bar

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

wifi was terrible was unable to work, also the location is not the best, not many facilities around

great breakfast, comfortable bed; good price; nice room.

the building and all the facilities, breakfast was really good and bed was comftable

good wifi signal

breakfast ud83cudf73 it s good

easy check in. great breakfast. good value.

nice, clean accommodation good facilities breakfast was ok, wifi worked

the breakfast was really nice. had a big variety of dishes to choose from.

breakfast loved it, as it was buffet

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

good rate and excellent breakfast included!

they have single use and styrofoam dinnerwear in breakfast

wifi connection is really bad

breakfast was very good and room was clean and comfortable

breakfast was great! the kitchen staff was friendly and very attentive.

breakfast every morning

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

close to a shopping mall, breakfast included

beautiful interior , clean, friendly staff, good breakfast

breakfast was not good, it didn't like me.

breakfast is very bad if you want to buy some food from them take too long

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

room, pool, gym. snack time at evening, breakfast.

parking attendant was great

very basic but spacious room . private parking available

lots of traffic noise. breakfast a bit limited in choice.

the breakfast was really good during our stay

breakfast started rather late

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

excellent service, very comfortable room, amazing breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

room was big, gym is big as well which is good

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the pool is cold the spa has no employies

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

some yoga mats in the gym would have been nice

gym and internet speed

pool was very nice

good room and facilities (gym)

it has a nice pool.

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast could include more fresh products or eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

good breakfast and friendly service

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

poor menu on breakfast

breakfast is good

breakfast could get better

breakfast could be

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

restaurant facilities are quite old and the parking lot is not very large, it has very small spaces

rooms comfortable and clean, breakfast good

room was a little noisy at times, the breakfast food wasn't great and there are no clear sings outside the hotel

the indoor pool

morning breakfast was good quality and with great service

its time for them to open the pool and restaurant. the food wasn´t good

only swimming pool in toluca. kind people.

really good service, and a gym.

the pool was undergoing repairs and we did not know this until we arrived at reception.

the hot food available at the breakfast could have been hotter

cleanest friendly location breakfast delicious

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

breakfast

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

the rooms where so. big the breakfast yis good

breakfast is just fine

location + parking lot in basement +

save parking deck inside the hotel building good wifi

the wifi worked well

kids don't get free breakfast

the parking situation is hillariously disfunctional

plus there's room service for both food and alcoholic drinks

love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room

the room service, they disconected all electrical systems tv.

room service was slow and expensive

wifi is not good

there s no minibar but they have good room service.

they have off-street parking and a decent breakfast

the breakfast was good

the breakfast is good but the coffee was some

it had a good location, and a very nice breakfast included.

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

the mexican style breakfast was delicious

breakfast was awesome and the place is rather luxurious

breakfast was good staff was really nice and helpful hotel was clean

breakfast, gym, location, staff, comfortable beds

was great, breakfast, facilities, location

the breakfast was much better than in other

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

the room was very clean well laid out, comfortable, had a great kitchen, amazing views, couldn't have been happier

awesome beds - great options for free breakfast - super clean - great staff

loved the swimming pool, so peaceful

breakfast

the costs for breakfast.

brilliant location. good breakfast. panda express nearby...

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

good gym and breakfast

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

ey never answered) the staff was not ver helpful and the complimentary

breakfast was a pleasant surprise given the challenges from pandemics

breakfast that is included and very clean

breakfast was very basic

the breakfast

the staff was great and the breakfast next door was good

property it was spacious internet connection it was good and internet connection tv self cooking kitchen dryer and washing machine working good apartment

kitchen should have more cooking utensils

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

excellent gym and pool

no water in building , pool was a bit dirty , dirty windows to room

cool hotel, nice pool, super gym

location, pool and breakfast

indoor heated pool was being repaired and couldn't use it at all

small gym (did not use), good internet connection

gym needs some more equipment restaurant was too much crowded

breakfast was very delicious

but i would have to say that the breakfast was good, and the views were even better (perhaps higher floors only)

breakfast goes until 11:00am

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast was ok but could have better variety

location, breakfast , personal, rooms

breakfast was really good. and they have enough veraity of foods

the breakfast place

spacious room, nice complete breakfast, nice staff.

perfect for being in santa fe price is reasonable and very nice room , and breakfast

breakfast was great. lots of option. the gym was a nice touch too!

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

room service is available until 1 am

invoice for room service was difficult for me, i recommend to make it with reception staff

missed a good gym, was being refurbished.

nice safe area, varied breakfast, nice pool and gym

comfort, gym

the pool is not really for small children, but the water temperature was nice

but, unfortunately the gym was underwhelming

first time here i had to pay for wifi service), location is really

the gym

spacious room, great breakfast, friendly and helpful staff... all round, a great stay!

slow room service

breakfast was exceptional.

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

spacious rooms, greet amenities, amazing breakfast, friendly staff

great breakfast. great service from staff.

breakfast was delicious and at a very good price.

early check in may be 2 pm? late check out 4 pm?

the gymnasium was excellent

gym and swimming pool are very small, breakfast is only ok

gym or activity center was to old

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

hotel have pool

ordered room service twice and both tines there were problems

superb roof top pool with great views over the city

great gym, nice big pool, both at the top floor with a magnificent view

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

breakfast buffet and rooftop swimming pool

kitchen facilities are great and the lounge is a comfortable space

the breakfast in the morning was nothing short of amazing

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

property with well-equipped kitchen

wifi signal was strong

great beds/ gym/ nearby restaurants/ 24 hr service

the resort is located alongside a mall with restaurants and bars

room service food is not so great and could definitely be improved

no view, room service never brings napkins, entrance reception to dark.

gym was big and had enough equipment for any exercise or routine you can think of

the breakfast was excellent

breakfast and menu can be better the way for international gusts .

the breakfast was exelent

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

breakfast fruit was expired, plumbing in the room was a bit smelly.

the buffet breakfast was nice and the coffee was excellent

menu and breakfast: some drinks are not included, but prices are not shown on the menu, which should be

breakfast was very good and thorough but it could have had some variety from day to day.

hotel—comfortable, with an excellent location, attentive service, and a healthy, varied breakfast

the parking is free, although is valet parking

gym is a joke

the location of the hotel is the best the hotel parking has plenty of room

privacy, mexican style bathrooms and over all view of the city with a gym.

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

great room service 24 hs a day

extra charge for parking, room service cost

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly because i wanted to go to bed after i had dinner in my

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

room service charged me more than what i ordered and they did not want to make amends

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

alain ( reception staff) was also very helpful sorting out a late check out for us as compensation for my sister not having two double beds as booked

very friendly staff, good mexican breakfast options, swimming pool on the rooftop

tasty breakfast, great location

the room was comfy and the pool fantastic

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

internet wifi very, very bad

wifi was very good

they sent us to a lounge near by the spa and it was full of food

from the valet parking to the restaurant waiters, the front desk, room service, and the room maids, everyone was very courteous and helpful

had a great gym a little bit dark but very well equipped, spa services were great

the day we arrived we ordered room service from a very limited menu

room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

staff is friendly all the time, the snack bar is very thoughtful i d come

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

slow wifi, poorly equipped gym

gym equipment was put together wrong and i almost got hurt

there zero wifi in my room and i was there to give a keynote speech at the university

slow wifi, poorly equipped gym

gym is full operational the machines work

the mattress was excellent, the breakfast and the room was large as we needed

the girl at the bar saturday night could have been friendlier.

tv and wifi

excellent restaurant - breakfast: a wide variety of entres offered for 3 hours daily

room service was also good

nice big room with kitchen and private bathroom. 2 comfortable beds. good wifi.

room was huge and clean. included kitchen, bathroom with shower and balcony.

the apartments have also been larger than expected with a kitchen included etc

usable kitchen but nothing in it to cook with

it was a budget place, we had to buy soap for the bathroom and kitchenette, but there was a grocery store a block and a half away so i didn’t mind very much

the room was clean but if you have luggage, you will have a difficult time as the room can barely accommodate the furniture it has

gs, fruits, juice, coffee), for two days there was loud music

the bar in the rooftop play live music until 3 am on a weekday:

love the breakfast, location at the roof top and the great service

big room, confortable, clean, great room service.

breakfast... it took way too long for them to prepare food

facility was old, sheets had holes, breakfast was not very good

breakfast included was excellent

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

there was a variety of on-site amenities, including a swimming pool, fitness center, and spa

amazing view from the room, pool, and gym. the room was extremely clean and staff was great.

great gym installations, with good

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

very clean, quiet, good amenities, nice gym, comfortable rooms

room service food could improve

gym, very basic and it's been like that since the hotel was opened.

gym can be improved

the gym is old, lack of maintenance

good wifi

the breakfast was limited, but good. the staff was nice.

spa suites are always amazing

the wall around the spa had humidity issues

we had room service at night and the food was great

the service at breakfast was very professional and friendly

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was very good ud83dudc4d

breakfast area needs more staff

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast was great ud83dudc4d

bed comfort, shower, gym

the rooftop swimming pool, spa, and gym are more than enough for a short visit

i wished it was cleaner, but maybe i became more conscious of it since i went with kids

also there was a family with kids staying on the

free parking and free breakfast...very nice rooms.

the food and room service was very poor, breakfast included and could be better tho.