heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

the staff was very helpful, the kids club was great too

the staff was very helpful, the kids club was great too

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

breakfast was good excellent

the pool’s water is ice cold and not usable unless outside temperature is above 40

we really enjoyed the stay, the gardens and the breakfast

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

need to put some kind of love in the garden and in to repair the pool

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

were no rules for the common areas such as the swimming pool and breakfast

the lobby, starbucks, breakfasts options and bar service.

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

and that the tiles in the bottom of the children's pool were loose

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the heated swimming pool

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

though we should have given 24 hour notice for laundry service they accommodated us anyhow

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

the breakfast was delicious

we liked the beautiful fruit trees and the breakfast.

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

great breakfast with most of the food being produced on premise, even the coffee

the breakfast is delicious and the staff are super welcoming

personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking towards

great breakfast and coffee

rooms, gardens, breakfast, hospitality

breakfast wonderful

place, beautiful gardens and pool

good for kids or couples

the location, the rooms and the people were amazing. breakfast in the garden is a must!

good for kids or couples

pool was heated to a comfortable temperature so we were able to swim in the evening and still enjoy

the breakfast is really good

breakfast was excellent, and the staff alwys at your service

maybe a few extras for breakfast or a brunch option ..

the hotel was almost empty and the breakfast was nice

breakfast was great.

the place and the pool was really nice. breakfast was really good.

we were able to use a pool with a jacuzzi outside which was nice though

hotel was beautiful with the spa area, bar, pool, hammocks etc

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

room has a nice large bed and very nice spa quality bathroom amenities

breakfast was perfect

i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other perks but for the gracious hospitality

beautiful grounds, great breakfast options

breakfast was outstanding, with several creative dishes and customizable options

breakfast was exceptional, beautiful location

the view and pool was amazing

lots of entertainment for kids, ping pong table, giant jenga, pool, pool table etc

the pool open at 9... i like to swim at 7 before the kids.

noisy family in room above, with kids running back and forth late at night and moving chairs across the tile floor

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the time to use the swimming pool until to 22:00 hrs.

having the pool

they have an attractive pool, but we didn't use it

the ratio value for money / facilities is really good, i like a lot the stairs and the pool.

-the water of the pool was ice cold

the pool area and pool bar are great

of photo ops plus a tour of them lines plus great location will definitely be back to dive in the pool once again

is a big led lamp in the pool that gets into you eyes and photos when trying to see the city from the balcony

property above a rare historic mine with a beautiful pool featuring a giant mural along with amazing views from the room and throughout

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

the pool was very cold, the rest of the experience was great!!

location pool an the garden

great pool

guess it s

in the kitchen some times dirty and bugs

also it was great that we could pay 100 pesos for each extra hour we wanted to stay for late check out

far from the bus station and not far from the center of town and there’s also s nice swimming pool

nice hotel, pool looked inviting but we never used it. central location.free parking.

swimming pool cleaned in the morning

pool looked perfect for a warm day in taxco

bed was really hard, the pool quiet cold and as the other comments noticed it: you need to ask the reception to unlock you

the poolside bar had great drinks and really friendly staff

location, huge comfortable bed, very nice interior, very safe, friendly staff that helped us with laundry service, good value for

on my most recent trip we were near the pool and the bathroom is incredibly small

in taxco at agua escondida for two reasons, the location directly on the zocalo and there being a pool on the property

i like the pool,the terrace and the arquitectura

the room had all the amenities i needed, coffee pot, fridge, safe box, room

parking on premises available

the valet parking was a plus

location, cleanliness, staff, parking

the only problem was the noise from a bar until 3am

i loved the view from the balcony and fro the pool area,

the place is nicely kept, airy and in a few months will be equipped with a pool that will really elevate the property

pool still under construction, once finished it’ll be fun swimming there with that

didn't use the pool but it looked nice

included breakfast was really basic.

bar was on top of our room (303), so it was quite noisy, mainly when they closed and they moved all

didn't offer free breakfast

nice pool and hot tub also on site

the water in the swimming pool was not clean. the pool was free to use though

swimming pool and mountain view

really enjoyed breakfast and conversation with the hotel owner.

beautiful panorama of the town from the roof top, car parking

lovely bed and breakfast with nice host and staff. comfortable and clean room.

breakfast was basic but nice, bed was pretty comfortable, hotel is quirky but nice

we initially thought to eat breakfast in town, but glad that did not go