nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

it was a good location and easy parking.

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

wifi in room was unstable/ non existent

helpful staff and the convenience of a bar open all hours

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

easy parking right outside the hotel

+good location +friendly staff +free parking +clean big room

the onsite bar was good and there was food available

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

the bar is quite basic

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

to the airport, bar downstairs, and you can also order food

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

rather scruffy and run down, apart from entrance and bar area

private parking, easy access to the autovia, friendly reception.

the bar restaurant were considered our local when we lived in t he area some years ago

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

lack of information on pool facilities. half pension meal options limited.

spa available if you wanted it

no swimming pool

spa facilities were nice, but charged at €18 for 2 hours to just use the pool

spacious room with a stunning view

el late check out

great people nice hotel clean and large free parking for our tour van.

wifi was very poor shower didn't work no plug in bath

easy to access from the motorway. good bar next door for food. free parking. friendly staff

proximity to motorway and buses into granada, local restaurants close by. easy parking.

parking, only a 10mins car journey to nevada shopping centre

the pool and outside space were great for relaxing, away from the city

wifi in the room was awful. ok in the public spaces.

kids menu 15

the food and tapas served in the hotel were fantastic quality and the hotel bar prices were lower than you would expect from a large hotel

the city centre prices a little out of the centre the staff are amazing especially paola in the bar incredible staff member i was stuck there as my car had broken down everyone was

clean great bar and cafe,

the bar staff were slow

the restaurant and the bar are in the same building.

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

also had some options for kids

food in bar was excellent

fabulous clean pool area and great pool, good made to order breakfast, friendly staff and good bar and restaurant, great room with a huge balcony terrace

large clean room, free on site parking, great pool, value for money.

the only food was bog standard bar food and expensive for this

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

they have 1outside and 1inside pool , kids corner , spa

comfortable beds and pillows good breakfast spread spa accommodating staff

room service for just ice and the key not working

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we have stayed at

pool didn't look as inviting as seen on website pictures

pool looks bigger and on top. but it was still ok.

closed the pool the day before we got there we were disappointed it was still 35 degrees maybe keep it open

the small swimming pool is a great outlet to escape the heat

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

great hotel great staff nice pool

buffet breakfast was very

this is logical choice. the breakfast was good. location is close to modern and touristic city.

breakfast was simple, but good, the highlight of it was the spanish tortilla

parking excellent and a lovely tapas bar next door

nice bar downstairs

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

cosy, intimate restaurant and bar areas

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

a new and trendy hotel. staff were all very helpful and allowed us to have an early check in.

there was air conditioning, gym, paid parking

friendly staff, great location and with secure parking. comfortable room with first class wifi.

gym needs some equipment

extremely clean. allowed early check in, free of cost. very cooperative staff

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

single beds were forced in one room, no room to walk for 2 adults and 2 kids

location seems to me safe and can go with kids as well

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

bed, large rooms, excellent breakfast buffet, nice restaurant inside for any meals including bar area

spa was out of action which was a shame we couldn’t relax after a long day of walking

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

coffee and tea in the room lights not working properly very little gym with obsolete equipment in general, not what is expected in a 5 star

establishments, there were no bath robes and bathroom sandals and the provisions in the mini bar were not what one would expect for a 5-star hotel - no spirits and restricted range of nibbles

gym doesn't open until 10

the room, the breakfast, the staff were so helpful and my own little thing, the gym which i went to twice and was fabulous

spa area

spa ok

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

the older gentleman who checked us in was accommodating but the other man who gave us the wifi password had it wrong

the price, the staff, the room, the location, room service

very modern hotel and the roof top bar is an excellent addition with great views over the city

my only complaint is that the wifi was not great otherwise i would recommend this hotel

tea / coffee set in the room, the stylish swimming pool might be a bit deeper

breakfast was very good and food was available throughout the day from the bars and as room service

about a 20 minute walk to the main meat of the city. snacks and room service were expensive.

the water of the spa was cold.

te check out not available) , pool was really small compared to expectations

wifi was a bit patchy

its breakfast self-service is fantastic

very good breakfast

the breakfast had little choice

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean, friendly and informed staff

lobby and the bar area of the hotel have been modernised

the rooftop bar with the views was stunning (also the bar staff was nice)

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

laundry across from hotel

rooftop bar is really really nice too

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

window, air conditioning switch flashing electricity

sun deck and gym was nice. room was clean and modern.

there is no pool, gym or any other sports entertainment

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

nice to have pool area as

small, clean pool, although some of the beds need changing

pool can be crowded

the size of the room, the spa in the room and general cleanliness

very pleasant stay. great breakfast.

on the mini bar is a little excessive but there’s local shops near bye so it’s not that much a big of a

would have liked there to be a bar vending machine for food and drinks expensive

group of school kids left to run around making a noise. not good for guests

from the great location to the beautiful rooftop pool overlooking the sierra nevadas the staff the breakfasts and proximity to the bus stop and

pool has no bar or food service

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

excellent wifi that served well netflix etc

location, staff, pool

the staff was great. the hotel is an old palace. breakfast was excellent.

easy check in and late check out

wifi.

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

wifi worked well, there is a mini fridge which was very useful

room service

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

the pastries at breakfast were also so delicious - light and oh so flaky

rooms are lovely and the bar on top floor is comfortable place to unwind and have

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

good size room, wifi and ac

wifi is good

the room was nice and clean and the wifi was working well

wifi bit slow

the roof terrace bar is a must to visit

great roof top bar with view of the alhambra

wifi was spotty.

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

breakfast limited

wifi is a lie, fail to connect on both devices

the breakfast included

with parking nice breakfast on the roof of the universal following morning

wifi was down for the whole hotel due to router issues

location , room, laundry service . staff

perfect location to explore granada. great breakfast and very nice clean boutique hotel

a fair few sun lounges and the little bar / snack area near the pool was also great

delicious breakfast with different foods to try each day

cleanliness, location , price , style , prices of mini bar are very reasonable

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

friendly service & early check in

wifi didnt work at all

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

the location the beds were comfortable the size of the room was great for a family with 2 kids

wifi was a bit slow at times.

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

they give us early check in

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

our room was simple, but spacious and clean, with perfectly working ac and wifi

clean, comfy room with great wifi and a fridge

good wifi reception

wifi was slow and didn t work very well in our corner room

the wifi was really not good, very intermittent .

wifi was good and the room very

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

breakfast perfectly acceptable

everything was good. got early check in as well.

the breakfast room a bit warm

breakfast was good

no bar in hotel

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

early check in

pity no bar was open in the hotel. probably becaus it was january.

the mini bar is a little noisy

kitchen was set up with microwave, refrigerator, plates, etc

wifi is

good wifi

v quiet and huge rooms with lounge kitchen bathroom and bedroom

the room is huge and there is an equipped kitchen

bar food very good and pleasant staff

the view was really lovely. room was big. staff were very pleasant and the bar was quiet

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room was nice would definitely go

we loved the spa and the fact kids were also allowed in, brilliant touch

so called gym is a joke

has in the room nespresso, and a mini bar (so you have a little fridge)

the bar in the hotel isn't the coziest, but there must be literally 350

super clean and beautiful rooms, lobby, and bar area

i have not manage to use coffee maker but the coffee in bar was likely much much better.

hotel has the best location, bar none

we liked that there was a gym, sauna and steam room

the staff, the rooms, the location, the gym and sauna area

we booked a room with a pull-out sofa, which worked well for kids staying with parents

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs sometimes a 15 euro per night can really make the difference guys muchas gracias

great little gym sauna and steam rooms

gymnasium was a bit of a let down, some equipment broken.

friendly front office staff. accepted early check in.

small nice pool on the roof with the view of granada

the only negative was that the bar closed quite early.

a bar staff member was very helpful and courteous

the shower, the vending machine (the coffee one), the air conditioning, the room service

no wifi in the rooms, although is advertised everywhere.

next, the wifi is useless in the rooms

good wifi

no soap for sink, choppy wifi

also laundry delivery happened both days before midnight right under our window, which we could hear

breakfast amazing, room very clean, and hotel staff super available for every need

location and breakfast are amazing

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

lovely room, comfy beds. corner position which was great. good breakfast. great location.

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

also the spa was nice after walking all day and the massages we got were really nice

you should also try the spa , which is a gem

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

we didn't use the sauna or the gym

the pull out bed was queen size so two smaller kids can fit in well

gym equipment selection was limited and would be better if there were some weights

the beds weed a bit uncomfortable, fine for the kids.

adequate gym for holiday workout with steam room and sauna as a bonus

staff went out of their way to help us. with early check in and booking attractions

i would prefer a bar to personal ordering as i like meeting people

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy for free coffee, tea and sweets

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

honor bar at the pool

nice to have a kettle in the room, there is also a communal kitchen upstairs

there was a common area on the top floor with a kitchen

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the rooms are lovely, spacious and so comfortable

vibe location bar on roof overlooking fantastic views

bar has an excellent view of the

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

location excellent staff excellent spa fabulous

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

everything was great - the staff, food, the room. i loved the bar on the roof too!

was possible to hear the neighbours with kids talking and shouting in our first night

location, staff very helpful and kind. bar staff very professional.

the room is abit small. the breakfast is standard

there was a bar on the top however it was for club members. had a very nice view.

very good breakfast double bed good

we did not want one but had a conjoined room where it was clear there were kids through the door

liked the kit for the kids

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

decent gym and nice to have the hammam (warm pool and small steam room)

the gym and spa facilities are a bit small but very nice

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

breakfast was delicious with plenty to select from

the street it’s livated on has many good tapas restaurants and places for breakfast

the breakfast was lovely with plenty of choice

the breakfast wasn’t great, but a reasonable price for what you get.

breakfast was well cooked with a wide range

was full of kids and cloudy

excellent location, beautiful room, fantastic roof top pool and bar!

rooftop bar with the pool

pool area on the roof is really cool and the views are brilliant

the bar off the lobby was never open

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very