had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

the fast wifi

breakfast could have more fresh vegetables.

room service was expensive.

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

jb

the wifi was not great

good wifi in room and restaurant/bar

bad wifi noise from other guests locations could be better

we arrived early and they were kind enough to let us do an early check in

my kids got a kick out of watching the ants scout the room

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor with a

strong wifi throughout

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor with a

the only thing, the wifi was a weak in the room - we could still use it, it was just slow.

luxurious, massive room big comfy bed spa bath to die for

there weren't enough staff at the bar - one barman covered two bars and the terrace

the spa could be free of charge for the hotel guests.

large, new and smart appearance and bar overlooking the swimming pool

bars, room service)

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

there is a coffee bar open all day at the hotel

restaurant and bar menu rather average, but service good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

laundry services was prompt and reasonably priced

fantastic views, fantastic bar (open all day), superb staff and a great location

we didn’t pay for a view… the breakfast room / bar certainly had one

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

pool with view

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

food fabulous , pool

breakfast is excellent, the facilities are excellent and the pool is a delight and very

the pool was lovely and the honesty bar there a great idea (take the drinks you want from the fridge

room service and cleaning.

only window in the room overlooks the communal dining room, poor breakfasts, closed swimming pool, staff did not have wine glasses

good staff, great historic rooms, and incredible premium breakfast

osed - dirty and not maintained)

there is a basic breakfast included and room service

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there but so value for money is so

the bar and swimming pool

the bar and swimming pool

the bar & meals avails there were very good

the spa facilities were great as was the massage i had from mireya

no room service available till 8pm when the restaurant opened.

the room service standard

they were able to accommodate an early check in and a late check out

restaurant was closed but we knew that before booking, but bar food was very good

the room service bookings go through to the waiters mobile phones and it was annoying to hear these

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

historical location next to the alhambra, great room service and discrete room management

bar area doubles as a cafe/restaurant during the day so didn't have the best atmosphere for a hotel

the first night, we ordered food from room service

a room service carry was in hall overnight

bar closed in evening 10pm

wifi was a bit sketchy, kept dropping the connection

hotel reception closes at 7pm . no restaurant or bar service after that.

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

bar was closed when we returned to the hotel after eating dinner in the town

wifi not good in room.

the gym was filthy with all the equipment broken and dirty

no soft seating in the bar area to sit and enjoy a drink

great pool- staff even let us stay after check out

pool was great

stunning room with amazing views, beautiful features, friendly staff and i loved the open air bar with the views of the city

food in bar and restaurant was exceptional

- very good and varied breakfast with a beautiful view of the entire city

better bread in the bar for the sandwiches. otherwise all great

didn’t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping got very cold)

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

no bar etc but i knew

wifi was poor with no internet connection

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

no bathroom locks. no kitchen. hard to find due to road systems but that's not the hotels fault.

large room with shared kitchen and lounge shared with 2 other rooms

the photo of the map shows the location of a bar opposite the hotel

shared kitchen, lounge and small balcony to enjoy the street view

no mini bar in the room

nice bar to the left of hotel

kids playing basketball or soccer until very late midnight or later

no restaurant or bar apart from breakfast.

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

great breakfast

in the middle of stay i found out that hotel has gym, unfortunately i had no time to use it, it is small, but seems pretty fine

the water in the pool was too cold, especially for kids.

a gym in the hotel would be a nice addition

and the laundry prices are extortionate - 9 euros to just iron a shirt

gym was small and hard to find.

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

the location was very good to see the sights. it has a roof top patio,great breakfast.

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

there's no cocktail bar as advertised on the booking

breakfast was great but the breakfast we took to go to malaga airport was appalling- fruit bruised,

we ordered a room service and the food was not so good for the price.

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room was near by as it was a loud centrifuge noise from time to time

laundry rates were ridiculous just get an airbnb to do laundry

excellent breakfast and nice bar for food or drinks

+ welcoming and helpful personal + amazing breakfast with everting you can imagine + equipped fitness area, sauna, good zone to work or to make business meeting + nice design + nice car parking

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

the bathroom has spa shower which was great after a long walk

no pool for summer but ideal on winter

the location was very good, especially if you are visiting the city with kids.

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

wifi was very patchy on the third floor

no bar but not a big issue.

wifi in the room kept dropping out

bar should stay open later than 10 pm, i was shocked to find closed at 10

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

good location, very clean and quiet room with nice street view. good wifi

safe to lock belongings and great wifi

internet wifi was not great

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

wifi worked with no issues

free wifi

limited 5g reception in the room, but free wifi.

poor wifi

great location, charming rooms, great wifi, helpful staff

great wifi also

wifi was weak and the cable channels were not

did a late check out to 5pm which was no bother

laundry service was fast and affordable

room was on the roof top bar side so a bit loud. suggest a street side room

slightly underwhelming gym - but all in all that s a very minor comment.

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

when rowdy kids camped under our window the cigarette smoke permeated the room.

the staff were very friendly and did laundry for us for a very reasonable price

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

hotel well located and had all the facilities: bar and restaurant.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the gym is really nice

everything but especially the terrace bar and the breakfast

everything was great - the staff, food, the room. i loved the bar on the roof too!

gym had no light weights nor cleaning materials

good breakfast and serviceable gym

rooftop bar with the pool

excellent location, beautiful room, fantastic roof top pool and bar!

we missed an important basketball game and our kids could not watch tv

the gym could be a bit bigger. however, a nice personal trainer.

only downside for the hotel is there is a lovely roof top bar that was closed often - hence unable to get a drink on several occasions

wifi was not working

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

location is excellent, a lot options for tavernas tapas bar and night life

the tv worked great, as did the free wifi

we had a room with the balcony and the wifi was terrible.

wifi did not work the first few minutes when i arrived, but later was

location, near the major bar & dining area as well as the alhambra

the room was very clean, smelled good, and the room service was adequate

also as we travelled in winter the spa bath was amazing

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

location , staff and breakfast

great breakfast. hotel arranged a private tour at the alhambra

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

the breakfast buffet had a great assortment of foods

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

fully functional kitchen with tea and coffee supplies

and that’s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area was dirty and some mould in the shower so not

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

centrally located in a historic building. characteristic room with nice buffet breakfast

breakfast was delicious, afternoon tea a welcome bonus

everything top quality and old world character, very spanish

beautiful breakfast area and wonderful afternoon tea

nice pool area

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

many restaurants nearby and a good tapas bar behind

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

they provided a tea kettle and mini bar fridge that were very useful

wifi was a disaster and definitely needs to be updated

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

breakfast had good varieties including veggies

wifi was slow or not good wifi

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so close to all the big attractions of granada

lovely bar area and fabulous small pool plus jacuzzi on rooftop

the pool in the last floor is really nice

small nice pool on the roof with the view of granada

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized properly and also there were no sanitizers

everything was great! wifi not super fast, but fast enough.

wifi didn t work. the staff tried their best to fix but failed.

wifi was a bit spotty but we were in the top floor.

excellent location. comfortable beds. free efficient wifi

shower was good with plenty of hot water and the wifi worked well

the swimming pool area was a great retreat from the granada heat

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

staff went out of their way to help us. with early check in and booking attractions

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy for free coffee, tea and sweets

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

the breakfast was lovely with plenty of choice

breakfast buffet

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the breakfast

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

room service if you order food, good breakfast, cost 20 euro per person if not included in the

the room is abit small. the breakfast is standard

very good breakfast double bed good

great staff excellent bar and breakfast service and helpful staff

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

wifi didn't work in the rooms unless you paid for an upgrade in service

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool, room was not cleaned

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing in the spa

had no wifi connection in our room

special mention to juan whose service in the coffee bar was so friendly

the wifi was awful

gym equipment selection was limited and would be better if there were some weights

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars and restaurants are open again throughout the city in a nearly

en light web use was tough) don t try to work remotely here.

good wifi, parking by corte ingles

breakfast was fine. readable good selection more hot food

the hotel is comfortable, staff helpful and the breakfast fresh and varied

wifi low signal

r small fee)

room service lady found it and reached to us right before we boarding taxi to train station

equipped kitchen, great view from the kitchen, nice atmospfere

nice to have a kettle in the room, there is also a communal kitchen upstairs

kitchen lacked proper dishes for eating and utensils for

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

liked the kit for the kids

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

the prices for room service were reasonable

excellent value for money - even the room service prices were great value

wifi needs boosting

good wifi for getting my work video calls done

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

great location, beautiful hotel, excellent breakfast

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close to central courtyard

found the hotel services to all be excellent--a comfortable bed, a very clean bathroom, a tasty breakfast

great location, very friendly staff, breakfast, nice room, historic building

has in the room nespresso, and a mini bar (so you have a little fridge)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

hotel has the best location, bar none

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

it also has a very good gym

roof top bar earned its reputation as the best in the city…and the view

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

the staff are too friendly… even the breakfast was so good… also we got late check out and they provided us with another room for a free of charge too

hammam and roof bar excellent

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

everything was good. got early check in as well.

great location, clean, good breakfast, & friendly staff. good value for money.

great breakfast, the rooftop views spectacular

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

location excellent staff excellent spa fabulous

room, really well equipped and with rooftop bar with views to the alhambra

wifi quite slow.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

the wifi seemed slow but only a minor issue.

wonderful staff, great bar downstairs and excellent location

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

good wifi

good wifi reception

tv, wifi, air-condition works very well

breakfast limited

perhaps more selection at breakfast. our room was a bit small, no temp control.

wifi was down for the whole hotel due to router issues

had a small continental breakfast, but it was adequate for starting the day

the breakfast included

wifi was working well

wish that i had found the hotel bar earlier than i did

the roof terrace bar is a must to visit

wifi goes on and off a lot!

excellent in room wifi

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

the staff, the rooms, the location, the gym and sauna area

great little gym sauna and steam rooms

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

we booked a room with a pull-out sofa, which worked well for kids staying with parents

friendly service & early check in

the gym and pool is small

gym room could use an upgrade

very good breakfast! location is very central, and the staffs were friendly and helpful

location, lovely with the rooftop pool, fresh bathroom comfy bed, sweet staff, supergreat breakfast

location and breakfast are amazing

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

very nice staff, good location, spa in the same building.

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

a pool would have been great - temperatures were approx 36 degs during our stay.

weak wifi

conveniently located valet parking below the hotel with ev charging

hotel,friendly staff, perfect location and the best breakfast i've ever had

very friendly staff and excellent breakfast as well

room perfect,very clean and tidy breakfast good ,

breakfast was reasonable and worth the value

great location and free communal mini bar with pastries and fruit

breakfast very tasty and varied

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed in a family room

the terrace with the gym was locked

excellent room service & hotel staff

hotel and great breakfast

realy good location, rooms were clean. great breakfast offer

very pleasant stay. great breakfast.

pool can be crowded

did not have breakfast, so cannot comment

having laundry service in the hotel was a welcome, and much needed, surprise

wifi is good

the room was nice and clean and the wifi was working well

wifi bit slow

intermittently unreliable wifi

next, the wifi is useless in the rooms

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

good wifi

the shower, the vending machine (the coffee one), the air conditioning, the room service

no soap for sink, choppy wifi

the luxury of the kids having their own bedroom and bathroom was perfection

rooftop bar is lovely

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been removed (+) the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and a (-)the water temperature in the spa room - was expecting a hotter bath. (+) the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of walking (+) the little pool in spa is a huge plus (+) the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free), (+)heated pool at the spa was so relaxing and complimentary with a reservation

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

threading very thinly, the wifi in the room wqs a bit slow at times.

the pet friendly bar was ideal for breakfast and tapas.

slow wifi

the rooms are very dated and could do with being redecorated and the wifi is very slow.

the wifi was extremely slow, sometimes not even working.

staff was very helpful and available 24h room service breakfast in the city center

wifi was a bit hit and miss. rooms a bit dark.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

the kitchen and room was very clean has everything you need and the staff very helpful.

wifi is