swimming pool not open

bar was nice

had nice meal if the cafe bar instead

the bar was really a cafeteria and you had to pay for drinks could not put on room tab.

arrival at the hotel, i found out that the spa is closed on sundays and mondays

pool and breakfast 1st class

food in bar was excellent

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

excellent pool

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using the play equipment

one evening we thought we might go for a drink before dinner to the hotel bar, and whilst we liked the calm ambience of the hotel, we walked past the bar and decided not to

a beautiful location, wonderful staff, great pool area and amazing food. a perfect honeymoon.

and, the pool area is huge, and beautiful

gym is very small and isn't open early or late

the room was beautiful, the breakfast was delicious and varied, the lady on the reception was very friendly

and comfortable with plenty of free parking and excellent attached restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

+good location +friendly staff +free parking +clean big room

helpful staff and the convenience of a bar open all hours

wifi in room was unstable/ non existent

nice rooms, car parking

helpful staff, comfortable beds, easy parking, good location to visit alhambra in the morning

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

hotel outside granada with free parking

due to corona breakfast in the hotel was not available.

the staff were lovely and attentive and we also had a good selection of food for breakfast

breakfast also offered a good choice and was more than sufficient in quantity and quality

access by car - the hotel's car park is in a narrow street, a way from the hotel - and breakfast was really not good

the breakfast is just regular but acceptable for the cost (3eur)

the garden and bar area are very pleasant and relaxing

wonderful breakfast too

fine breakfast - fresh fruit, ham, cheese, great coffee (including seconds

the breakfast was included and excellent. the hotel is beautifully arranged.

in particular, breakfast verged on the chaotic one morning

great spa and massage, very helpful and friendly staff

the counter right outside the spa there was).

spa experience was somewhat disappointing

having air con is a blessing, and the dip pool is a lovely extra which i used everyday i stayed

spa was excellent

there is ample free parking

very good breakfast served at the table by extremely pleasant girls

pool arrangement- very good staff - the steak was the best we have had in any country, and the

restaurant meals were great. setting good. bar staff friendly

breakfast could be better

very reasonable bar prices

friendly, family run hotel in nice location. good bar and restaurant. excellent wifi in bedroom.

the bar is open all the time and there is also a very good restaurant

even has a gym if you feel the need

hotel seemed quiet but there is a bar downstairs which was good

service in the restaurant and at the bar is slow at rush hour

friendly staff, comfortable room with a nice balcony. above a bar with very nice tapas.

reception closed, bar staff had to attend.

the wifi in the rooms

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the onsite bar was good and there was food available

the bar had no food except for olives

the bar is quite basic

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

wifi and signal is limited but i enjoyed time to just relax

friendly personal car parking

no phone signal but dud have wifi albeit intermittent

the amenities are good the pool area is lovely and free parking at the property

wifi was capped at a very low level of data . 10/15 min of usage maximum on a cell phone .

the pool and outside space were great for relaxing, away from the city

miss a small fridge in the room. opening hours of the pool should be more wide.

the bar snacks were very good

great restaurant and pool on site!

the garden area by the cafe is lovely and the pool looked nice, but too cold yet for me

the bar staff were slow

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

clean great bar and cafe,

the restaurant and the bar are in the same building.

pool

swimming pool, gym, breakfast and the buffet.

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

were big, facilities like outside pool, gym, beds were comfortable

nice bar area also

the small swimming pool is a great outlet to escape the heat

shower (also without division from the bed room is not really practice especially traveling with kids

kitchen and outside prmises are spacious with pool

the pool was a bit smaller than i thought it would be. had to wait to 2pm to check in

closed the pool the day before we got there we were disappointed it was still 35 degrees maybe keep it open

their garden and swimming pool are also very beautiful and nice

a lovely bar next door and great park just down the road dog friendly

best price-quality ratio breakfast

my husband availed himself of the pool in the hot afternoons

delicious breakfast

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

good hotel in prime location with a nice bar and terrace.

perfect location.lovely bar which serves good tapas.would definitely stay again.

lots of bars/cafés close by

lovely bar with brilliant tapas free with every drink and nice restaurant menu

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

cosy, intimate restaurant and bar areas

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

no bar or breakfast, covid was the problem not hotel.

there is no spa or pool.

ni bar, room service etc)

wifi is stable and breakfast options are satisfactory

hotel allowed early check in without extra charges .

uld hear kids in adjacent room talking and shouting all the time)

please make the spa timing better

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

nice beds. bar service superb. fine housekeepers.

establishments, there were no bath robes and bathroom sandals and the provisions in the mini bar were not what one would expect for a 5-star hotel - no spirits and restricted range of nibbles

staff at reception and bar spoke english

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

nice bar in lobby

even gave us back toys the kids left in the first room

the bar and restaurant staff went above the call of duty

very helpful staff on reception,in the restaurant, at the bar and room attendant.

very nice, everything clean, the sauna/pool/gym area is small but functional, it has everything you may need during a stay

the gym is run down and for anyone who does serious training clearly not ideal

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

my kids were in other rooms which were ok

accessing wifi requires sharing your email.also wifi was quite slow.

poor wifi signal on our room.

the rooftop bar and restaurant were quite nice

full breakfast, pool, roof top bar with granada views topped it off

bar staff gave us a huge jug of hot water to make drinks in our room

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

bar/cafe facilities on monday

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

perfect hotel, super comfy bed and the pool area was great after hot day exploring

very pleasant stay. great breakfast.

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

nice to have pool area as

- more parasols for shade would be nice at the swimming pool area.

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious modern bathroom with a

location, rooms, staff, bar staff, clean, decor

everything, particularly the spa and the possibility of late check out.

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

people working there are very nice and the rooftop bar is a nice addition

bar staff & housekeeping had great energy and we're attentive

the rooftop bar with the views was stunning (also the bar staff was nice)

also antonio in roof bar was great

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

its breakfast self-service is fantastic

lobby and the bar area of the hotel have been modernised

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean, friendly and informed staff

staff on reception (kim) and in the bar (manolo)

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views of the sierra nevada mountains and the fact that it is not too crowded it is

the rooftop pool is stunning and the views were great

on the mini bar is a little excessive but there’s local shops near bye so it’s not that much a big of a

would have liked there to be a bar vending machine for food and drinks expensive

the staff and the swiming pool

the staff was great. the hotel is an old palace. breakfast was excellent.

breakfast was also very nice - although too expensive

a pool would have been great - temperatures were approx 36 degs during our stay.

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in the restaurant

the pet friendly bar was ideal for breakfast and tapas.

wifi signal was rubbish

room service

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

hotel is very conveniently placed, close to the cathedral, shops and bars

easy check in and late check out

great breakfast on site - everything you could possibly want

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

rooftop bar is lovely

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

breakfast was excellent

great roof top bar with view of the alhambra

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

wifi was spotty.

excellent in room wifi

excellent wifi

breakfast buffet was reasonable

poor breakfast options

central in the city centre and close to some attractions and the breakfast

breakfast is good and personnel good

the breakfast included

having laundry service in the hotel was a welcome, and much needed, surprise

the room was nice and clean and the wifi was working well

they even offer laundry services, which we needed

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

wifi was not working. the breakfast was very simple. i missed vegetables.

friendly service & early check in

breakfast a location were perfect. beds was comfortable and check in and out easy

a fair few sun lounges and the little bar / snack area near the pool was also great

cleanliness, location , price , style , prices of mini bar are very reasonable

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

location , room, laundry service . staff

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

didn t get the wifi password till the next morning and mobile signals were very weak

the location the beds were comfortable the size of the room was great for a family with 2 kids

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

wifi was the strongest downstair, but ok in our apartment

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

location, wifi, cleanliness, leaniancy with checkout, communication.

location was very convenient and the daily room service and cleanliness excellent.

wifi didn t work on one of the days; electronic went out for a while one day

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

wifi was very erratic

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

the wifi seemed slow but only a minor issue.

clean and tidy. great location. bar prices very reasonable for hotel

the wifi was really not good, very intermittent .

they give us early check in

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

room service was good

very clean, good beds very good breakfast. the bartender from the bar downstairs was super!

spacious rooms with good wifi connectivity

bar food very good and pleasant staff

i was disappointed that we didn't have access even to an indoor pool for time were there

loved the pool area with a fabulous view of whole town

loads of tapas bars close by in the evening and enjoyed the pool to cool down in the afternoons

location, helpful staff, great breakfast (including gluten free options)

friendly staff, clean rooms, we upgraded to a bigger room for just 10 eur per night, nice breakfast area, location was

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

the gym is very small and not very equipped

make sure you use that rooftop pool.

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

a bar staff member was very helpful and courteous

beds, modern rooms, good breakfast set up, bar on site, excellent parking

the kitchen was really high quality and there was a small balcony, standing room only really, but you

wifi was a bit hit and miss. rooms a bit dark.

the room is huge and there is an equipped kitchen

kitchen was set up with microwave, refrigerator, plates, etc

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

early check in

the mini bar is a little noisy

really recommend 30 sec walking wine bar

no bar in hotel

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

super clean and beautiful rooms, lobby, and bar area

has in the room nespresso, and a mini bar (so you have a little fridge)

hotel has the best location, bar none

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

sauna and spa were under renovation. area has quite a few pickpocketers.

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

good wifi

the shower, the vending machine (the coffee one), the air conditioning, the room service

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

not sure also if there is room service

room was a decent size, staff were friendly. room service was also good

it also has a small gym

good wifi, parking by corte ingles

the beds weed a bit uncomfortable, fine for the kids.

we didn’t use the restaurant or bar as the location has a vast array to choose from outside the door

the gym is a bit too basic

there’s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free with

the gym and pool is small

excellent service, excellent facilities (daughter and her friend used the free gym in the evening) excellent accommodation and excellent staff

victoria was delightful managing the banos area and all the staff in the spa were great

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

also the spa was nice after walking all day and the massages we got were really nice

you should also try the spa , which is a gem

also the relax pool at the rooftop which we enjoyed on the hot summer days to dip and chill

very generous room size for two adults and a pull out bed for two kids 5 and 7

i would prefer a bar to personal ordering as i like meeting people

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

great to have a small pool available

super friendly staff, jose in the roof terrace bar was a superb host

everything was great - the staff, food, the room. i loved the bar on the roof too!

gym had no light weights nor cleaning materials

everything but especially the terrace bar and the breakfast

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

there was a common area on the top floor with a kitchen

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

kitchen lacked proper dishes for eating and utensils for

nice to have a kettle in the room, there is also a communal kitchen upstairs

equipped kitchen, great view from the kitchen, nice atmospfere

location excellent staff excellent spa fabulous

shame that the spa costs extra...

bar has an excellent view of the

the place was great, the spa awesome and the staff was super friendly

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

location, very comfortable bed, the level is great and really worth it, staff is very nice and breakfast lovely

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

my children like the bunk bed and special book for kids. the location is very good.

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

good breakfast

liked the kit for the kids

didn't end up using the gym or rooftop po but saw them both

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

we then went to room and the keys didn’t work, it was a bit exhausting with two kids and a long journey

pool area on the roof is really cool and the views are brilliant

the rooftop (plunge) pool was fantastic

spa has steam room, bath and massages available

staff beautiful property great location very good gym . spa average

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

the gym and spa facilities are a bit small but very nice

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

the breakfast

the street it’s livated on has many good tapas restaurants and places for breakfast

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the breakfast was lovely with plenty of choice

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding