el late check out

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

the bar staff were slow

the restaurant and the bar are in the same building.

lovely pool, vineyards and garden

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

free parking

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy parking, plenty of space

parking, only a 10mins car journey to nevada shopping centre

good parking free , comfortable suite with dim lighting i liked.

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

helpful staff, underground parking and strong wifi in rooms makes a deal

great for parking. great wifi. great for a stopover on motorway

free secure parking and wifi. buffet breakfast was included and there was a good choice.

i expected the wifi to be better in a hotel this size.

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

to the airport, bar downstairs, and you can also order food

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

rather scruffy and run down, apart from entrance and bar area

private parking, easy access to the autovia, friendly reception.

the bar restaurant were considered our local when we lived in t he area some years ago

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

the hotel is clean and has a large pool which is great in the summer

the restaurant and the pool were nice and the staff really

gym old rooms very dark old depresssing

nice pool but not cleaned up, very quite due to covid19 we enjoyed it

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

no bar or breakfast, covid was the problem not hotel.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

cosy, intimate restaurant and bar areas

the pool and view from the rooftop were

would have liked there to be a bar vending machine for food and drinks expensive

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views of the sierra nevada mountains and the fact that it is not too crowded it is

the staff and the swiming pool

pool has no bar or food service

if they had a water cooker in the room, so we could make our own tea, but we went down to the bar with 2 teabags and they gave us hot water, which was nice

jose , the hotel bar staff has excellent customer

breakfast and dinner with a large selection and high quality products

breakfast buffet was exceptional, really good variety of food and beverages

gym doesn't open until 10

very comprehensive gym. the restaurant was absolutely phenomenal ud83dude0d good parking

couldnt connect wifi with smart tv .wifi not very good in the rooms and its a super warm hotel

hotel wifi was slow and difficult to connect to.

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

very modern hotel and the roof top bar is an excellent addition with great views over the city

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious modern bathroom with a

wer) , staff not very flexible

breakfast was very good and food was available throughout the day from the bars and as room service

wifi was not perfect near the window in the room.

get your hopes up for the rooftop pool or the gym

its breakfast self-service is fantastic

the breakfast had little choice

lobby and the bar area of the hotel have been modernised

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership card to a torn beer mat can be put in the slot to keep everything cool while you are

r everything you need to go to the reception

general facilities, cleanliness, staff, playroom for kids, swimming pools

comfortable beds and pillows good breakfast spread spa accommodating staff

the pool quickly becomes to small when there are a few people.

they have 1outside and 1inside pool , kids corner , spa

room sound proofing was not existing

very spacious room and comfy beds. gym available but too bad didn't manage to use it.

hotel allowed early check in without extra charges .

kids has no discounted price which was strange as other hotels usually offers half price for kids

will be perfect if the wifi signal is stronger and secured

easy check in and late check out

nice bar in lobby

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

very helpful staff on reception,in the restaurant, at the bar and room attendant.

poor bar staff never about

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

no bar in hotel

early check in

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

pity no bar was open in the hotel. probably becaus it was january.

really recommend 30 sec walking wine bar

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

perfect location.lovely bar which serves good tapas.would definitely stay again.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

lovely bar with brilliant tapas free with every drink and nice restaurant menu

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

laundry machine and the shower

wifi was not very good

wifi was a bit slow at times.

wifi was the strongest downstair, but ok in our apartment

the location the beds were comfortable the size of the room was great for a family with 2 kids

they give us early check in

laundry across from hotel

rooftop bar is really really nice too

also antonio in roof bar was great

the rooftop bar with the views was stunning (also the bar staff was nice)

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

the kitchen and room was very clean has everything you need and the staff very helpful.

good wifi

free wifi

v quiet and huge rooms with lounge kitchen bathroom and bedroom

the room is huge and there is an equipped kitchen

next, the wifi is useless in the rooms

wifi worked fine

price and location are great. clean comfy and the wifi worked well.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

the shower, the vending machine (the coffee one), the air conditioning, the room service

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

there’s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free with

also laundry delivery happened both days before midnight right under our window, which we could hear

location is excellent, breakfast is good, gym is fine and staff make their best to assist.

the gym and pool is small

wifi was faster than other european hotels that i have been at

good size room, wifi and ac

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi was not working. the breakfast was very simple. i missed vegetables.

wifi bit slow

no restaurants close by. only a snack bar available

wifi.

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

slow wifi

found the hotel services to all be excellent--a comfortable bed, a very clean bathroom, a tasty breakfast

breakfast was delicious: homemade yoghurt and cakes, loads of fresh fruits and we could order

beautiful hotel amazing views from our room service good and very good breakfast

great staff, great breakfast

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

rooftop bar is lovely

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

the luxury of the kids having their own bedroom and bathroom was perfection

delicious breakfast with different foods to try each day

perfect location to explore granada. great breakfast and very nice clean boutique hotel

breakfast was good but could have had a few more fresh items

breakfast very tasty and varied

no bar or lounge to get a drink at the end of the evening

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

room, really well equipped and with rooftop bar with views to the alhambra

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

the place was great, the spa awesome and the staff was super friendly

great little gym sauna and steam rooms

the spa facilities could be better but the staff were great and the breakfast was excellent too

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

nice spa service

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

hammam and roof bar excellent

spa has steam room, bath and massages available

the gym and spa facilities are a bit small but very nice

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough time

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

casionally dropped but still good)

lousy wifi, average breakfast

good wifi and good staff

the prices for room service were reasonable

u'll have to order those from room service for extra charges)

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

accommodation has no kitchen facilities, at all

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

can have an update in the kitchen , dishwasher was not working

the bar had no food except for olives

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the bar is quite basic

the onsite bar was good and there was food available

apart from the hotel, cleanliness, staff, bar etc, parking was easy

friendly service & early check in

we had a family room for 4 people and kids got their own

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

breakfast was really good the whole hotel was so clean and

appreciated the mini-fridge, elevator and able to have prompt laundry service

wifi wasn't great, if you need wifi for business then have another option with you

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

were there for business and we really needed the wifi working

shower was good with plenty of hot water and the wifi worked well

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

good wifi reception

tv, wifi, air-condition works very well

clean, comfy room with great wifi and a fridge

location, wifi, cleanliness, leaniancy with checkout, communication.

beautiful breakfast area and wonderful afternoon tea

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

the breakfast was sumptuous and more like a brunch

the breakfast food was excellent with many choices

centrally located in a historic building. characteristic room with nice buffet breakfast

friendly staff, clean rooms, we upgraded to a bigger room for just 10 eur per night, nice breakfast area, location was

i thought the breakfast buffet was fine, but my husband wished there had been more vegetarian options

did a bag of laundry for 25 euros

location, helpful staff, great breakfast (including gluten free options)

breakfast and the amazing pool in the roof top facing alhambra

the room was spacious and clean with good wifi

no wifi in most parts of the room

plenty of bars and restaurants in the vicinity

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

location, staff and wifi

it was very cold during breakfast, but everything else was great

wonderful, helpful staff. fantastic breakfast and central location

free wifi

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly and helpful staff, good housekeeping, outstanding water pressure and hot water,

spotlessly clean, super friendly staff, great breakfast

stayed in room 16 which is just opposite the laundry room

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

spiral staircase upstairs room for kids

it was nice to have a laundry service -very reasonable price

there was a very good laundry service at a reasonable price

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

liked the kit for the kids

wifi was very erratic

wifi quite slow.

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

the wifi was really not good, very intermittent .

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

room service breakfast was good

room service food was average

the incense in the lobby was quite strong. wifi in the basement rooms did not work.

spa is very nice

bad wifi and clunky room keys

room with everything needed, including water and tea for free, and adequate priced mini bar 3

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

the bar and restaurant were excellent

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

many restaurants nearby and a good tapas bar behind

everything in the room worked very well: wifi, air conditioner, shower, etc

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

the wifi kept cutting off.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

wifi was strong

wifi was working well

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

great roof top bar with view of the alhambra

central in the city centre and close to some attractions and the breakfast

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast was nice and included in our stay

breakfast offered there for a price

with parking nice breakfast on the roof of the universal following morning

hotel has the best location, bar none

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

kitchen lacked proper dishes for eating and utensils for

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and tea / cooking, comfy beds and super clean

equipped kitchen, great view from the kitchen, nice atmospfere

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

we loved the terrace bar overlooking the alhambra

cheap efficient laundry service

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

there were plenty of restaurants, bars and shops nearby

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

the tv did not have international news in english but as the wifi was good i used my laptop instead

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

breakfast could have a bigger selection.

wonderful room and a lovely breakfast, again where nothing was too much trouble

excellent wifi

perfect location with very attentive staff. excellent breakfast.

breakfast buffet

breakfast was delicious with plenty to select from

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

the breakfast was lovely with plenty of choice

it also has an exclusive bar on the roof area that can be booked separately

great staff excellent bar and breakfast service and helpful staff

room service refusing to bring up ice bucket rather told us to go down to restaurant

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

no bar etc but i knew

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably due to the location, surrounded by hills

air conditioning in our room didnt work well. wifi was weak signal.

wifi was super fast

breakfast was delicious

hotel and great breakfast

small, clean pool, although some of the beds need changing

room, great breakfast (cold and warm) and car parking nearby city center for very good price

perfect hotel, super comfy bed and the pool area was great after hot day exploring

amazing location, great room, good size gym

no room service

it was a nice touch to be able to use the sauna and small gym in the hotel

location was great, the staff were friendly and the room size for 2 adults and two kids was great

gym equipment selection was limited and would be better if there were some weights

the hot water, water pressure and wifi are more than adequate

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi reception in the room

it is in the center of granada and close to many bar and restaurants.

the bar prices.

we have kids

location and pool

a longer stay! bar service in the pool area.

rmally i don't use the pools but this time i did dûr to the heat wave, 44°c that day) the gym does not get air (very confines space) so i didn't use it