swimming pool not open

bar was nice

had nice meal if the cafe bar instead

the bar was really a cafeteria and you had to pay for drinks could not put on room tab.

arrival at the hotel, i found out that the spa is closed on sundays and mondays

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

there was plenty of free parking space

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

easy parking right outside the hotel

+good location +friendly staff +free parking +clean big room

pool and breakfast 1st class

fabulous clean pool area and great pool, good made to order breakfast, friendly staff and good bar and restaurant, great room with a huge balcony terrace

room and bed with spa bath and balcony

lovely room, big spa bath, rather aggressive air con but very cooling

swimming pool was a real pleasure

wifi in room was unstable/ non existent

nobody was at the lobby at night wifi was not available in the room

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

hotel outside granada with free parking

close to motorway easy parking hotel attractively decorated good room rate restaurant staff

breakfast, the pools, our junior suite, lunch, dinner, smoothies, mountain biking, dirt buggies,

we forgot our own), it would arrive to the room at

hotel, gardens pool and spa

there were plenty of beds at the pool and its lovely that they one family did have some very loud kids who seemed unable to play quietly and did spoil our time at the pool a bit but only a couple

peaceful room, fantastic breakfast with an amazing choice, and two lovely pools - very friendly and helpful staff

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the onsite bar was good and there was food available

the bar had no food except for olives

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar is quite basic

the staff were lovely and attentive and we also had a good selection of food for breakfast

continental breakfast was fine and well-stocked

breakfast also offered a good choice and was more than sufficient in quantity and quality

the breakfast was a buffet which was simple but with decent variety - fresh bread to toast, fruit salad

due to corona breakfast in the hotel was not available.

helpful staff, good breakfast!

hotel, loved the baths, very pretty roof terrace with plunge pool - great location, nice breakfast - good value for money loved it

ce decoration) - very nice

breakfast plentiful and gorgeous location

breakfast is abundant with loads of local produce

the breakfast was included and excellent. the hotel is beautifully arranged.

good breakfast

the restaurant is excellent and for breakfast there is fresh fruit and bread, cereals and cold meats and cheese - just perfect

great location. charming hotel with great service in the bar and restaurant

breakfast was well above expectation

nice place, kitchen equipment, nice staff

only little thing was that it seemed to take quite a while for the water to heat up in bathroom/kitchen, but that could be because i was the only guest in the house at the time

kitchen with all necessary utensils but no kettle to make drinks.

everything. views, space, kitchen & bathroom facilities. accommodating staff. peace and quiet.

the bedroom is comfortable and there is a common area with kitchen and seating to lounge around in, and commune with the other guests

very service minded staf and good food. comfortable swimming pool . idylic inside hotel.

some more sunbathing beds at the pool would be welcome. upgrade pictures on the site.

breakfast could be better

was average, room very clean with small tv good bath & shower very good overall ample parking space free of charge and the pool is fantastic

of the staff, excellent food thnx to the great cheff, nice pool, quit beatifull

bedroom we were initially alocated was on the floor above the kids play area and was noisy

the restaurant and the pool were nice and the staff really

the food and tapas served in the hotel were fantastic quality and the hotel bar prices were lower than you would expect from a large hotel

kids menu 15

great wifi

the bar staff were slow

the restaurant and the bar are in the same building.

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

they have 1outside and 1inside pool , kids corner , spa

early check in with very friendly team on reception, great start

kids everywhere! this hotel should be 100% adults only

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

no bar or breakfast, covid was the problem not hotel.

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots of

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

cosy, intimate restaurant and bar areas

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and sometimes cheaper,the bar staff were excellent

closed the pool the day before we got there we were disappointed it was still 35 degrees maybe keep it open

the pool.

pool looks bigger and on top. but it was still ok.

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's not that bad

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a football team i presume, that they were running, shouting and

perfect location.lovely bar which serves good tapas.would definitely stay again.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

lots of bars/cafés close by

nice bar downstairs

breakfast was simple, but good, the highlight of it was the spanish tortilla

delicious breakfast

place is a short walk from the town and nevada shopping centre the bar is open till ten staff friendly

nice breakfast with minimal charge

value for money and the kids loved the small pool after a day’s site seeing

friendly staff, great location and with secure parking. comfortable room with first class wifi.

i wish they have had a pool and a sauna like the one in seville

the hotel was very clean and room service was excellent

only kids' sweet cereals available - selection of healthy cereals would have been nice

room service were fast to respond and quality of food was lovely

poor bar staff never about

even gave us back toys the kids left in the first room

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

single beds were forced in one room, no room to walk for 2 adults and 2 kids

location seems to me safe and can go with kids as well

spa ok

amazing breakfast! great value for money and great location.

i ended up taking a taxi after walking a little bit with kids

the breakfast was exceptional, again probably the best breakfast of all among about a dozen hotels on

location, comfort, breakfast, safety, temperature, bed

best part was the rooftop pool w view

location and pool

establishments, there were no bath robes and bathroom sandals and the provisions in the mini bar were not what one would expect for a 5-star hotel - no spirits and restricted range of nibbles

super bar and rooftop pool lovely food

roof top pool was a bit disappointing

reception area bar closed at 1200 but rooftop bar didn t open until 1300 so unable to purchase a drink during

tea / coffee set in the room, the stylish swimming pool might be a bit deeper

also has a rooftop bar that has views of the snowy mountains to die for and great wait staff

the gym was great, although the pool was closed for maintenance whilst we were there

very comprehensive gym. the restaurant was absolutely phenomenal ud83dude0d good parking

outdoor swimming pool was very small and the water was cold

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

wifi connection sucks

wifi was a bit patchy

min walking), very safe and quiet and roof top pool was super

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

coin laundry just 2 mins walk away

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership card to a torn beer mat can be put in the slot to keep everything cool while you are

on the mini bar is a little excessive but there’s local shops near bye so it’s not that much a big of a

the outdoor swimming-pool is also great

staff at hotel bar were rude on first contact, however later with different staff it was fine

from the great location to the beautiful rooftop pool overlooking the sierra nevadas the staff the breakfasts and proximity to the bus stop and

pool has no bar or food service

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

the rooftop bar with the views was stunning (also the bar staff was nice)

bar staff & housekeeping had great energy and we're attentive

rooftop bar is really really nice too

although advertised there is no swimming pool

the terrace with the gym was locked

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

always happier if there is a gym!

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

very pleasant stay. great breakfast.

nice to have pool area as

rooms , helpful staff and roof terrace with sitting area and pool

easy check in and late check out

wifi is super slow through the property and in some places, included our first room in the basement

s i produce hand made rugs and it was not one of mine :) the mini bar was not quite cold enough for the

the incense in the lobby was quite strong. wifi in the basement rooms did not work.

the bar and restaurant area lacked space and character compared to the rest of the hotel.

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

slow wifi

room service

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

wifi signal was rubbish

rooms are lovely and the bar on top floor is comfortable place to unwind and have

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been removed (+) the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and a (-)the water temperature in the spa room - was expecting a hotter bath. (+) the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of walking (+) the little pool in spa is a huge plus (+) the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free), (+)heated pool at the spa was so relaxing and complimentary with a reservation

lots of restaurants and bars in close proximity

great breakfast on site - everything you could possibly want

we had to depart before breakfast and they made us up a to go breakfast box

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi is good

they even offer laundry services, which we needed

gorgeous room with a balcony, strong wifi and good shower facilities

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

laundry machine and the shower

breakfast is good, in the city center, perfect for families, good and very speed wifi

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital touch screen were not quite user-friendly and had no instructions to

wifi was not very good

the location the beds were comfortable the size of the room was great for a family with 2 kids

very friendly staff and excellent breakfast as well

breakfast was lovely too

no bar or lounge to get a drink at the end of the evening

they let us have late check out with no extra!

location , room, laundry service . staff

they give us early check in

wifi was working well

the roof terrace bar is a must to visit

great roof top bar with view of the alhambra

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

excellent wifi

breakfast limited

limited seating for breakfast which if busy would be a problem

had a small continental breakfast, but it was adequate for starting the day

wifi was down for the whole hotel due to router issues

breakfast was nice and included in our stay

friendly service & early check in

early check in

really recommend 30 sec walking wine bar

the mini bar is a little noisy

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

no bar in hotel

good wifi

location was very convenient and the daily room service and cleanliness excellent.

the hotel was clean and we had free wifi

location, wifi, cleanliness, leaniancy with checkout, communication.

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

wifi quite slow.

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

wifi was good and the room very

clean and tidy. great location. bar prices very reasonable for hotel

wifi was slow and didn t work very well in our corner room

free wifi

the kitchen is small.

the kitchen was really high quality and there was a small balcony, standing room only really, but you

staff was very helpful and available 24h room service breakfast in the city center

v quiet and huge rooms with lounge kitchen bathroom and bedroom

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

breakfast perfectly acceptable

everything was good. got early check in as well.

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

the breakfast room a bit warm

good wifi

wifi worked fine

price and location are great. clean comfy and the wifi worked well.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

next, the wifi is useless in the rooms

hotel has the best location, bar none

has in the room nespresso, and a mini bar (so you have a little fridge)

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

great little gym sauna and steam rooms

it's a full service hotel, including a restaurant (didn't try it), a spa and an underground parking, which is expensive but precious if you arrive by car

junior suite was excellent for kids. lovely staff. beautiful buildings.

good gym, nice view to the cathedral

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

small kids under 5 need to pay for breakfast even though they barley eat anything

also, having specific schedules for kids or adults its unique

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay off

no kids in pool & extra charges for everything.

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

victoria was delightful managing the banos area and all the staff in the spa were great

very nice staff, good location, spa in the same building.

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

also the spa was nice after walking all day and the massages we got were really nice

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym was fine got a few

location, lovely with the rooftop pool, fresh bathroom comfy bed, sweet staff, supergreat breakfast

excellent service, excellent facilities (daughter and her friend used the free gym in the evening) excellent accommodation and excellent staff

the gym is a bit too basic

they also went the extra mile to get our laundry returned in on the same day

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

amazing location, great room, good size gym

lack in ambience background music. spa facilities limited to sauna and steam room

i would like room service to be available

the gym is very small and not very equipped

everything, pool on the roof, private parking under ground and location 15 minutes into centre.

lovely bar area and fabulous small pool plus jacuzzi on rooftop

great rooftop pool area

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized properly and also there were no sanitizers

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

room, really well equipped and with rooftop bar with views to the alhambra

the place was great, the spa awesome and the staff was super friendly

bar has an excellent view of the

spa and massage was excellent

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

nice to have a kettle in the room, there is also a communal kitchen upstairs

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

very generous room size for two adults and a pull out bed for two kids 5 and 7

maybe a few more lounge chairs around the pool area.

the swimming pool area was a great retreat from the granada heat

honor bar at the pool

the coffee / bar patio was very welcoming

liked the kit for the kids

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

gym needs work especially treadmill

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough time

good gym with equipment available 24 hour

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and cathedral the breakfast was wonderful most of all

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

bar very nice to have a few drinks in the evening with free snacks offered too

the room is abit small. the breakfast is standard

room service refusing to bring up ice bucket rather told us to go down to restaurant

location, staff very helpful and kind. bar staff very professional.

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

we couldn't have 2 rooms next to each other wirh kids

was possible to hear the neighbours with kids talking and shouting in our first night

the breakfast

the breakfast wasn’t great, but a reasonable price for what you get.

breakfast was well cooked with a wide range

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

breakfast buffet