very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

when you're booking with a pet it doesn't mention a $75 pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

glass hanging in kitchen window of the two bedroom cottage air conditioner leaning in window and secured with only

when booking it didn't note a pet fee and they tried to add that

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

no breakfast.

wasn't any breakfast provided

we've stayed here before and love it there isn't a breakfast or anything like it

early check in

room was very clean and the breakfast was fresh, warm and plentiful

clean, hiker friendly, pool was open. full breakfast . good price.

breakfast was good. no comments on property, it was under renovations

daughter and son in law ate breakfast and said it was excellent

not partake of breakfast but did look in to check out cleanliness

not just a parking lot like most hotels

paper thin, and faced the parking lot

friendly staff and very good service. room service was excellent, also clean beds.

no room service, poor breakfast.

hotel especially back by the dumpster had an enormous amount of loose garbage blowing around the parking lot and the grass area

fyi pool currently is not open

the pool was closed for the season. i would have enjoyed swimming.

the pool was closed. the price was high for a hotel with out a working pool.

could use alittle more lighting in parking lot

breakfast was from 6-10 am and contained many choices including healthy and otherwise

the pool hours could be extended.

the pool area, the adirondack chairs, the chairs on the porch outside of the room - it was all like

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

we got there early and were able to have an early check in at 1:00

there were beach towels by the pool and a fire ring with firewood

patel flashed me a post it note that showed $50/pet fee

up and met my 2 brothers to play golf

were the problem change wording to say there is a pet fee not that there may be a pet fee

00 booking fee, plus the pet fee had gone up

too busy sitting at bar and having drinks with other guests i would assume

restaurant and bar very nice, food very good, very comfortable place overall.

paper in room would have been nice so i didn't have to write note about water on mirror w/soap bar for housekeeping

restaurant and bar staff made us feel as though they resented us

the bar was unique

the decor of the main living room/bar/check-in area was so tastefully done, warm, and welcoming

there is a coffee/wine bar in the lobby

will find some in your room), there are bikes to take a spin around town, reception area has a bar for vine in the evenings, & breakfast drinks

we loved the little wine bar and coffee bar in front

they have a small bar on premise and outdoor sitting areas and a firepit

can only mention something about the breakfast, since i have just recently retired from working overseas and used to the breakfasts

we loved the balcony, comfortable bedding, beautiful wine glasses in the room, great continental breakfast and cozy lobby with the fireplace

continental breakfast was provided

i did a little damage to my truck in the parking deck but that did not alter my opinion

wish there were more wheat free selections for breakfast

breakfast was good and plenty of choices

breakfast, clean, helpful

breakfast was started at 6:00 am and the breakfast area is so clean and smells good

pool great and family oriented

they had a pool too and a very good location

clean and comfortable, the location is great, the rates are affordable even during peak seasons, breakfast was fresh, delicious, pool was inviting and

do not normally eat breakfast, usually black coffee is my breakfast

due to illness we did not participate in breakfast

were clean, price was excellent, beds were comfortable, bathrooms were pristine, and included breakfast was great

the pool was a nice treat for us on a hot day, and we look forward to returning soon

beautiful location pool and staff

gates and fence made it safe for our young kids

hot tub,pool,river,beds,breakfast,and a grill to grill on steaks

good breakfast in the morning

staff members were friendly, had a good breakfast the next morning, beds were very comfortable, great water pressure in the shower,

it was disappointing to plan on breakfast for kids at the hotel and not even have drinks for them--not even a pitcher of water

room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly

pool was warm, place was clean and staff was amazing

property was great , the rooms were clean the staff was very nice , the breakfast was tasty

the three reasons i booked here was the pool for the kids, the hot tub for me, and the big breakfast

we visited off season so pool etc closed but very nice to walk around the property

they told us we cld just hand out on the property or in the pool until the room was ready

didn't have time to ride horses and we couldn't get in the game room to play pool

it would have been nice if the bar and restaurant were open but we were just a few days early.

are amazing, three people working around bar area on the 4th of july were the best

clean, very quiet, nice room, lovely vista of mountains, etc.; great pool.

everything was great....just wish the pool had been open. :

due to covid protocols breakfast items were limited

pool small but clean- enjoyed it after a 4 hour hike

no pool was an inconvenience as we had to travel 35 mi. to a pool .

tight parking

small room, inadequate parking,

well lit parking and generous width parking

the parking lot entrance was awkward. the only usb port near the bed had no power going to it.

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

sleep and late check out.

it was clean. the staff was nice and they served a full breakfast.

very clean and good breakfast

it had a decent free breakfast & pool

pool was not functioning and not repaired during my stay

the front desk staff is amazing and the wine bar is definitely a place to stop

wine bar was excellent

is excellent, proximity to quick casual dining, on site laundry is spacious

an updated motel room while there was rooms inside the resort much larger did not require a kitchen but not available and

love the cleanliness, newness and amenities in the kitchen

vey comfortable and had a seperate sitting area with a 2 tv, coffee bar and mini fridge

loved the grounds and the tavern and the elevated kitchen

newly renovated cabin. had everything we needed. clean and modern. nice bathroom and kitchen.

the breakfast and staff were nice

the pool was clean and refreshing. everything was clean and comfortable.

salt water pool heated

during breakfast was super friendly room was nice and clean nice to have a dryer in laundry

breakfast was delicious, staff was great and most of all the room was very clean!

laundry room available

room to small with kids restaurants close way to early and nothing close that delivered

on-site laundry was a plus

beautiful place he loves the motel pool and the train

peaceful, friendly environment, great pool, beautiful grounds and everything a guest could need.

at first parking was a problem

the parking lot is a little tight.

parking is a little tight, but i have a small car. so, it was ok.

great location great pool

had a hard time connecting to their wifi

they managed an early check in which was very appreciate as the weather was iffy

a new facility , ice and vend every floor, very comfortable king bed, friendly team, got a early check in, breakfast free in morning, allowed me to stay while i waited for my ride

break area and pool areas are really nice and they also have great hang out rockers with a nice view

pool was little cold

location, indoor pool, incredible staff, the place to stay in bryson city.

needs larger parking space when full

the parking was a bit rough as it was a small place and laid out kind of wonky.

,coffee pot,and parking in front of the door to our room

access , swimming pool, kitchen,rocking chairs and casino was 10 minutes away

i loved the fully furnished kitchen. the decorations of the room was very comfortable.

staff friendly, very nice fitness room, adequate breakfast

i enjoyed the quilt and the kids enjoyed the pool

pool was not heated, or available for use.

were placed in a room next to the laundry room and our room smelled terribly bad

pet fee too high

was quiet, friendly, price was exceptional, view of the lake behind the lodge, and restaurants/casino/adventures close

the room service did not change bedsheets nor clean the room

this property is immaculately kept. has a pool and is super quiet.

was not to fo from the casino

the kitchen was well equip for meal preparation

it is friendly, beautiful location, great supper and breakfast.

the dinner and breakfast were top notch

breakfast was good except for the fact it was already on the table when the dinning room opened and

amazing breakfast

no mention of pet fee that i saw while making the reservation

the pet fee was too high. pet fees should be mentioned up front.

location was great. $25.00 pet fee was great.

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

$25 per day pet fee was not advertised. we felt that was excessive.

spa tub was nice and the location was good

the location, not far from casino.

it's so close to the casino

pictures showed a grill or two near pool and there wasn't any grill and the breakfast pic showed waffle makers but nowhere to be

nice pool, close to stores and restaurants

location was great .staff was great and breakfast was excellent

location, breakfast, riverfront balcony room and the baby geese

we did not take advantage of the breakfast

i think the carpet needs to be clean or replace and i wish that they would change their breakfast bar like some bacon grits

the breakfast was good and plentiful

the pool was very nice

it was a great value and my children and grandchildren enjoyed the heated pool

whirlpool tub was awesome

there was no enclosed walkway to the pool and it was cold outside

pool was clean but it was no advertised as being de-attached from the building

quiet and had ev charger for my vehicle

the hot breakfast was a delicious surprise

breakfast staff were terrible even though they were busy they took the time to help

didn't have breakfast

breakfast was wonderful. the staff was so helpful.

customer service, breakfast, location

breakfast muffins were terrible

only thing i could say about not liking it, is there weren’t many breakfast options in the mornings, but that didn’t bother us at all

the breakfast was good! pool and hot tub was great!

breakfast should be till 10am or 10:30am. some of us need more time. thank you.

would have liked fresh fruit for breakfast.

breakfast was good

close to the casino and business near by

right across from casino, close to restaurants and a convenience store!!!

breakfast could offer a better selection.

it was next to the casino

great location, rooms were very clean, breakfast selection and quality fantastic !!

i had disappointed kids

great breakfast

breakfast was great! great staff!

convenient to the casino and easy check in and out. very helpful staff.

i didn’t like not having a continental breakfast included.

kids were alil disappointed about the wi-fi didn't have a good signal.

that the hotel was poolside

foot step from kids running and jumping

possibly some hot items at the breakfast buffet would be nice!

could not locate indoor pool

better instructions for parking

parking

i love the amenities this hotel offers- pool, spa, arcade, casino, restaurants, and starbucks

after all, most people value a good night's sleep more than fancy spa or gym facilities

good location good breakfast

location and pool were great .

that the pool closed. had to unplug tv & fridge to use microwave in room, no light bulb in lamp

breakfast not staffed and items not filled

free breakfast and coffee was great

with children, we needed a place with a pool and breakfast provided

did not protake of the breakfast.

the breakfast

pool is very small close to main road.

the steps going into the pool, they were a little steep for an old woman

the room is clean, the bed is comfortable and the breakfast is incredibly tasty and served in high style

breakfast was amazing

the breakfast was excellent

the breakfast was good

the breakfast was superb and the inn keeper was very pleasant.

location close to all shops/ restaurants tiny gym with suitable equipment for workout

there should be at least one grab bar in the shower

great location, beautiful rooms, beautiful lobby and bar space!

the coffee bar downstairs is a great addition and they make a great iced coffee

clean, modern, perky staff, peloton bike in the gym and free coffee

dog friendly with reasonable pet fee

need more variety for breakfast foods.

pool was clean but it was not for someone with a walking problem

breakfast was limited especially due to covid restrictions.

the breakfast was more than i expected

the pool was closed. probably due to covid 19.

very comfortable bed and pillows quiet nice pool

enjoyed the pool too

breakfast options were good, fresh

the swimming pool was great awesome people run this

no meats or eggs for breakfast.

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

clean room, nice swiming pool.

no breakfast or shuttle to casino

pool was open but to cold to swim

close to casino and quiet

my kids enjoyed having an indoor and outdoor pool

bathroom needs more grab bars

it was quiet on the grounds with a beautiful golf course

so friendly. nice golf course. great location to our event.

we also played a round of golf on their beautiful course

the breakfast was wonderful

we were a bit upset that the pool wasn't filled, but that's trivial.

the breakfast wasn't what we are used to having at other motels.

staff, clean room, free hot breakfast, comfortable bed, quiet surroundings, free wi-fi, swimming pool (but will close this week until spring 2019)

would have preferred sunday breakfast to start at 6:30am instead of 7am.

i stayed at the lodge, pool awesome

wifi never worked

the wifi in my location was spotty

the pool is a huge hit as well as mini golf

zac the bartender was great