the pool was available

trash, beer bottles/cans and food was strewn about in the parking lot

the pool no longer exist

wifi a little sketchy when raining.

beds very hard. should be easier way to get off porch down to river. parking is very very tight.

close to the casino. nice and quiet.

went in the pool and there were too many bugs

i wasn't expecting room service

this property is immaculately kept. has a pool and is super quiet.

everything was great / parking was a bit tight

amazing breakfast

it is friendly, beautiful location, great supper and breakfast.

breakfast was good except for the fact it was already on the table when the dinning room opened and

the dinner and breakfast were top notch

breakfast was good

pool could have been cleaner, no exhaust in our bathroom

breakfast not staffed and items not filled

good location good breakfast

free breakfast and coffee was great

the pool was very nice

jacuzzi nd pool

it was a great value and my children and grandchildren enjoyed the heated pool

indoor pool is big and the kids loved it

that they were very clean. pool area was clean and heated pool made it great for the kiddo.

i think the carpet needs to be clean or replace and i wish that they would change their breakfast bar like some bacon grits

location was great .staff was great and breakfast was excellent

we had a clean environment and very friendly staff! the breakfast was soo good too!

we did not take advantage of the breakfast

breakfast was tasty

new hotel clean , comfortable beds , nice breakfast , indoor pool and hot tub , friendly staff

location, indoor pool, incredible staff, the place to stay in bryson city.

pool was little cold

break area and pool areas are really nice and they also have great hang out rockers with a nice view

there was a jacuzzi in the indoor pool

the pet fee was too high. pet fees should be mentioned up front.

$25 per day pet fee was not advertised. we felt that was excessive.

location was great. $25.00 pet fee was great.

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

no mention of pet fee that i saw while making the reservation

great location, good parking

the pool was closed, but it was 80+*, very warm & sunny.

location,10 minutes easy walk to main street, lovely staff and great breakfast

there is no laundry service

wished the breakfast had some kind of meat.

i loved the breakfast and there was a nice japanese restaurant in walking distance.

spa tub

the place is so cute and quaint and it was clean and the staff was amazing and helpful and the breakfast was a good selection

very good breakfast

the spa tub was amazing and love that we could opened the window just enough to get the fall crisp air

the pool was very clean, and a lovely bonus after a long hot day

central to downtown. the owner was very accommodating. the pool was open and clean

the pool was a great relaxation point every evening

the rooms were very clean and so was the pool!

great location great pool

was no steps to get out of the pool

too see is now becoming the projects in the mountains so in my opinion i recommend tubing for the kids an be smart an safe just pass threw

pool had lots of kids and people when we got there, who we later saw leaving and going to campground or houses

for family with kids

and they had hard time with giving us enough towels for 3 adults and 2 kids under 3 years old

i didn’t like not having a continental breakfast included.

needs a upgraded pool

clean, and right beside the pool!!!

that the hotel was poolside

wished there was at least a continental breakfast included there

breakfast was wonderful. the staff was so helpful.

the hot breakfast was a delicious surprise

breakfast was great.

above average for sure. it was a real breakfast.

didn't have breakfast

breakfast was over at 9:30 and we missed it. we were up late the night before and missed it.

the breakfast was good! pool and hot tub was great!

breakfast wasn’t the best.

clean, comfortable, nice pool and hot tub, direct across street from the casino.

breakfast muffins were terrible

the breakfast was exceptionally good as well

breakfast was great!!!! location very close to casino....

rooms were fantastic, breakfast was good, a 1 minute walk to casino

convenient to the casino and easy check in and out. very helpful staff.

hot breakfast due to covid-19.

across street from casino and great location

right across from casino, close to restaurants and a convenience store!!!

the room was clean ant it's right across the street from the casino!

close to casino

breakfast was lacking, needs improvement. location great.

beautiful pool and food was great. ! beautiful grounds !

parking

i thought the hotel was fine but i will never go back to the casino

staff at the pool area were extremely kind

they had no day passes for the spa facilities

nice coffee shops, breakfast spots, and park scenery not to far from the location

very comfortable bed and pillows quiet nice pool

enjoyed the pool too

the swimming pool was great awesome people run this

have more coffee pods in the rooms while covid keeps breakfast area closed

pool was open but to cold to swim

the pool was too cold

we have 3 small kids ages 5 years, 22 months and 6 months and even

pool towels provided and it was quiet even though we were right in front of the pool

clean room, location was great, pool was very clean, a great affordable price...great visit

no parking and tv didn t work

the breakfast was just what you find anywhere these days. not very exciting.

cleanliness, location, quietness of rooms, breakfast and parking

they definitely could use more parking spaces

pool to small

breakfast incredible! pool & jacuzzi were clean & excellent.

i also liked they had an indoor pool and hot tub and the fact they offer actual breakfast

staff was very friendly and helpful, rooms were spacious and very clean, the breakfast was great

kids loved the pancake machine

room was wonderful and fit our needs, we loved the pool, breakfast was delicious and the staff was attentive and friendly

didn’t like the fact the hotel staff let about 25+ band kids and parents visiting/playing some game in the hotel lobby yelling, screaming, doing cart

breakfast was always delicious

location was nice a short ride to the casino, friendly staff , easy fast check in , the riverview was amazing

staff members were friendly, had a good breakfast the next morning, beds were very comfortable, great water pressure in the shower,

kids running in the hallway

the parking lot entrance was awkward. the only usb port near the bed had no power going to it.

small room, inadequate parking,

tight parking

well lit parking and generous width parking

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

restaurant and bar were closed for the season

the bar and restaurant were closed

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

it has a beautiful pool with a pool room that has tons of games

bar and bistro was so enjoyable

the pool area was nice but three of the eight lounge chairs were ripped and unusable

breakfast was excellent and the beds were so soft and comfortable

the bacon at breakfast could be cooked a little more but everything else was great

easy check in. nice, clean pool. close to restaurant and shopping.

pool was not clean and breakfast was not good.

staff, service and cleanliness above my expectations, wish pool was open longer, we fished all day and it was great coming back and seeing smiling faces and

and the price was decent even though the pet fee was per day

staff; comfortable beds and rooms; convenient to sylva, waynesville, dillsboro & cherokee; nice pool area

booked this room with the belief that it was only 8 miles from harrah's casino

great location, clean, pool and breakfast

pool was also closed due to covid

pool was nice and clean and grounds were nicely manicured

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

the pool was closed!

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

pool was too cold to swim- but it was very cold outside.

pool and spa were great

rooms have ample space and include a kitchenette

could have had plenty of change for laundry

decks, hammocks on creek side, indoor pool and out door hot in great for the spring or summer

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

good staff and breakfast was decent

that breakfast wasn't serverd and the gym wasnt open and the pool was dirty

also, said gym and spa were closed, but did hear kids in pool

only thing, little more fresh fruit at morning breakfast

jetted hot tub in the room with a full kitchen and a separate bathroom with a shower

no pool for the kids but we had plenty to do around the area.

we had the largest room with fireplace, jacuzzi, and kitchen

clean and comfortable. large rooms. nice pool.

the organized kitchen area was like being home with all the

the pool and hot tub looked very inviting

loved the hot tub and pool!

was the first time since my husband became handicap that we used a pool lift

they need more parking

great breakfast and the service was great. very clean place to stay.

not going into great detail but she was upset and was grabbing stuff for the kids and i

my kids don't say

cleanliness and professionalism from the staff. good breakfast too

i asked for early check in and they called to let me know my room was ready at 10:30am

the pool tiles need an upgrade.

was nice, as was the kitchen table & chairs & the completely equipped kitchen

the pet fee is very reasonable

rooms 8 an 9 have full kitchenette in them an r very nice

cozy place to stay lovely cozy beds, in the suite room i had it had a small kitchen,couch , dining table, wardrobe, 2 beds, full bathroom ,heating light in the bathroom

the room with full kitchen. the comfortable beds.

wound up staying 2 nights and if you stay multiple nights, room service won't be swinging by on their own

clean, neat layout, nice staff, very quiet, everything worked as it should, parking great

$30.00 pet fee each night for our large dog.

perfect location and worthwhile amenities. loved the pool and mini-golf adjacent to the inn.

don't like to pay a pet fee for each day stay

we got a complaint that my kids were running around when we had just gotten into the room and the kids were sitting on the

there was a hose left out in the pool area

the room was good but the laundry needed to be washed more

the price for a clean hotel with an indoor pool.

laundry service was so handy, except i needed to pay $2 more for an additional 10 minutes drying

it’s a comfortable place to be. staff are exceptional. the pool area was nice and clean

pool was closed.

and the pool was in great need of repair and a good cleaning

the pool wasn't usable and toilet lid was broken. other than that everything was great.

there's a pool that looked nice, but i didn't use it - there are picnic tables in that area, too

early check in

wasn't any breakfast provided

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

no breakfast and the hot water was barely warm!

no breakfast.

also gave us a discount on pet fee

when booking it didn't note a pet fee and they tried to add that

didn't use room service or kitchen facilities, so i can't really comment on those

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

vered up)

pool out of commission for the summer 2023

fyi pool currently is not open

breakfast was outstanding.

vered up)

daughter and son in law ate breakfast and said it was excellent

breakfast was good. no comments on property, it was under renovations

i wish i had tried the pool, but time didn't allow for it

we loved the indoor pool & free breakfast

not partake of breakfast but did look in to check out cleanliness

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

the spaces in the parking lot were tight, making it

hotel especially back by the dumpster had an enormous amount of loose garbage blowing around the parking lot and the grass area

no room service, poor breakfast.

i especially like that one of the franklin hiker shuttle stops was in the hotel parking lot

staff was very helpful with early check in and tv repair.

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

didn’t get breakfast which was ok . the location was ok .

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

was no breakfast

pool was chilly.ud83eudd23ud83dude02

one day the pool was closed for several hours in the middle of the day

quiet location right before you get into maggie valley. very clean. nice little pool

pool still closed. lol

the pool could have been cleaner.

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

the pool, the fire pit, the other staff, and the guests are always amazing

the family enjoyed the stay. 11 and 14 year old loved the pool.

has a pool and corn hole boards but the pool closes at 8pm and they also put the corn hole boards up at

the pool stayed open later

up and met my 2 brothers to play golf

00 booking fee, plus the pet fee had gone up

were the problem change wording to say there is a pet fee not that there may be a pet fee

patel flashed me a post it note that showed $50/pet fee

i stayed at the lodge, pool awesome

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

wifi never worked

lake, restaurants, pool, and grounds

the wifi was there if i really needed to connect

place to walk around out back its very cute has little tables set up for you to eat and a nice pool

the breakfast wasn't what we are used to having at other motels.

breakfast wasn’t what they said it would be. it was only open for two hours long

we enjoyed the swimming pool

didn’t stay long enough to check out pool