cell phone service, wifi lousy, worst of all the coffee in the lobby was weak and downright horrible

zac the bartender was great

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

the toilet didn't flush , tv didn't work and also wifi didn't work

the pool

no hassle early check in.

have been nice to have hot food at the breakfast

also breakfast is included

believe i pay for a good hot breakfast never received it the room was smaller than image but made

it was very clean staff was very friendly and helpful location was great the breakfast was good

the pool was so nice after an early september day

but, there was a bar and grill across the street that had really good pizza and live entertainment

waterfall and pool was not operational

restaurant and bar were closed for the season

i chose the 'mountain view' room, as opposed to the 'pool view' room, it would have been nice to know that the 'mountain view' room required climbing a

beautiful indoor pool and hot tub quiet and convenient location easy check in

did not go to breakfast

the map of the property was slightly difficult to follow so it took us much longer to find the pool then it should have

the indoor pool was awesome a great way to spend time with the family

no breakfast here, understand why

had limited access to wifi on the side we were staying

the bible opened to psalms and the wifi password psalms 100

the parking and internet were free

i didn't have the included breakfast but the room was very clean and spacious

it's in a great location with great staff and a simple breakfast. the beds are very comfortable.

lost tv and wifi

free wifi but unsecured beautiful little area

wifi didn't drop once

room was very clean, breakfast was a surprise

the code for the wifi was hard to read for one of our group because the

smooth check in and out. perfect location. pool was nice.

we had a small kitchen in our room

we took advantage of the swimming pool this trip, pool was great, water was very clear and everything was maintained really well

tiny and outdated, kitchenette outdated, that and closet smelled moldy, noted mold in closet so didnt use

i very much enjoyed the pool

location, property was beautiful, loved the salt water pool

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

breakfast stinks but other than that clean room was and working ammenities deffinitely stay agian

staff, clean room, free hot breakfast, comfortable bed, quiet surroundings, free wi-fi, swimming pool (but will close this week until spring 2019)

breakfast could of been better

it was very clean, the breakfast was very good, and it sat beside a beautiful creek

bed was great and comfy. the breakfast didnt offer any meat and the gravy was drying out.

plenty of space to park our suv and trailer in adjacent land

parking for our truck and trailer wasn't the most convenient

location was great, management were friendly and helpful, good laundry option.

the pool was very clean, and a lovely bonus after a long hot day

had a hard time connecting to their wifi

parking was a little tight.

the parking was a little tuff but not too bad.

pool had lots of kids and people when we got there, who we later saw leaving and going to campground or houses

i liked the location and the kids loved the pool.

rooms, swimming pool, friendly, helpful and competent service.

and they had hard time with giving us enough towels for 3 adults and 2 kids under 3 years old

machine -laundry areaud83dudc4d -dog friendly -green space -clean -inexpensive -comfortable bed -fridge in

the pool water was too cold - freezing to swim in.

staff was friendly and helpful. beds were comfy. pool and spa were in working order.

new hotel clean , comfortable beds , nice breakfast , indoor pool and hot tub , friendly staff

location, indoor pool, incredible staff, the place to stay in bryson city.

pool was an added bonus - big enough to actually swim and loungers outside to catch a bit of sun

breakfast was delicious, staff was great and most of all the room was very clean!

we didn t partake of the breakfast

pool skimmer was not running/ on

breakfast good enough

parking was no problem

amazing breakfast

it is friendly, beautiful location, great supper and breakfast.

breakfast was good except for the fact it was already on the table when the dinning room opened and

the dinner and breakfast were top notch

basically like an apartment, hallway back to bedroom, full kitchen.

clean rooms friendly staff and great breakfast.

the room was clean, comfortable. staff was very friendly breakfast was good

liked having laundry on site that we could use

laundry facility is available on site

parking is a little cramped with a bigger truck but can be worked out

was convenient to the casinos

this property is immaculately kept. has a pool and is super quiet.

everything was great / parking was a bit tight

they also have a very nice swimming pool

super clean, excellent wifi and cable

it and would go back again it was very comfortable rates were reasonable pool showers beds great plenty of towels tv fridge microwave coffee pot would recommend to

for something they won't bother you while you are staying there which is nice but if you want room service you have to let them know

amazing full kitchen; full size everything and in a separate room large enough to enjoy being in it

,coffee pot,and parking in front of the door to our room

my entire family was unplugged. the kids loved all the nature and events around the area.

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

it was clean and the pool was grate

i thought i rented a king room with a spa tub and couch but ended up with a small room with only the king bed

spa tube

loved the spa and room. we have booked for next trip. was quite.

it’s convenient to all the shopping.my kids loved the pool

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

kitchen was huge and great lay out

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool/hot tub is great

pool is very small and the design with a shallow top tier separated from the not all that deep

our room was nice and clean, free wifi, plenty of rocking chairs outside of each room to sit.

plenty of parking

parking is difficult to small for larger vehicle also wished we had a extra blanket and a king size

staff was very very helpful and polite. parking was great. it was nice and quiet , comfy beds.

towels, internet was poor quality, tv didn t work right, poor room service, pet fee was too

we would love to stay again so our grandchildren could enjoy the indoor pool

very many tv channels and only 1 channel for kids

pool hours.. (the kids could have swam later, since we didnt get back to the hotel until later).

breakfast was exceptionally nice

eating a great breakfast outside.

the pool had heated jets which was very nice at night

kids loved the pool

we were told we could park a one axle trailer in the parking lot other people have we got there

bar service could've been better- went to bar 2 times and was ignored both times.

the pool looked brand new with plenty of lounge chairs and crystal clear water

clean and in a good location to all the places my kids wanted to go in pigeon forge

if you are a light sleeper or are traveling with young kids, you will hear everything

also wasnt aware of additional pet fee even though advised them of animals when booked

the pool was clean and open to a decent hour

just off the parkway with kids attractions next door

i love the location, the cleanliness and the fact that they have outdoor and indoor pool and spa makes my kids happy knowing they can swim any time of the year

inside pool spa tub and the breakfast

breakfast was a 4

clean, two pools, laundry facilities and free

laundry unit near the elevator side, clean and easy to use

did not care for the coffee although breakfast was satisfactory.

laundry not working

the pool was beautiful and very clean

one king room and a double queen for the kids

we asked for extra towels for room and pool several times and it was never a problem

a little loud with small kids

we were traveling with tired kids so the quick process was great

good location clean room good breakfast good location

d the 2 queen bed for me & husband, then our two kids) would be better if door was relocated to include area with vanity and sink

hated that there was not enough parking at times i had to drive around forever to find somewhere to park a

pool was clean and free hot breakfast offered many options

the breakfast was awesome and the balcony overlooking the creek was very relaxing

saw a small roach in kitchen

too far from the breakfast and pool

breakfast was good, wish they had switched up the choices occasionally

great deal great location free breakfast

my room was pool side which was a plus for my son

good breakfast, good location.

location, pool, size of our room!

laundry facilities in a different building

always stay here. clean, great breakfast, friendly staff and great location.

breakfast room a little too small but i think it was crowded due to a bus tour group

everything was perfect ud83dude42 thanks for a very clean room, hot tub, and breakfast room

great! very good breakfast

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

the outside door where the laundry room was that area was dirty

is not friendly and we did not check in until after 9pm and check out is at 11:00am and i need a late check out

there’s also a place for laundry if needed

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

the staff was sweet, the hotel was very clean, comfortable beds, nice heated hot tub and pool

also the staff, laundry staff and housekeeping were very polite

if i had to complain about anything, i asked the evening we checked in if we could have a late check out they said absolutely, then when it was 10:30 that morning i had went downstairs and

accommodation is very good, the room is very comfortable and the kitchen makes it very easy, especially for those with children

entire stay, room with studio kitchen , both indoor and outside pool, breakfast

thanks for letting us grill out at the pool

ugly empty pool in the back, free breakfast was a bad joke.

well except the pool was out of service

clean rooms , spa in room worked great and was

i really enjoyed the location and spa bath! the staff was friendly and helpful.

the location, beds were comfortable, pool was great, people were great, room was clean.

between a golden corral and an ihop, these two restaurants would cover the lack of a continental breakfast

there wasn’t a breakfast. if they added that they would be my go to hotel.

no breakfast great room great location

we got here at 3 am saturday and had to check out 7 hours later after traveling 16 hours with 3 kids , i tried to change the dates but all it would let me change was the check out day , so i’m

room was just remodeled we stay here every year love this place fireplace, balcony and spa tub are

the room was spotless, the bathroom spotless, the spa was awesome, how the staff accommodated us was above and beyond my expectation, cody a week

had good continental breakfast ud83dude0b

pet friendly

missing a laundry

beds were uncomfortable,the indoor pool heat wasn't working so we were able to use the pool

the pool

bugs unclean spa tub mildew broken fixtures pool slide had green slime and pool wasn't clear

location and the spa tub in the rooms.

the pool and 1 story slide into it

the pool is small but it was nice refreshing and clean

the pool was nice

pool and excellent staff, kezley was very nice and gave good advice for where to eat

although we didn’t utilize the pool, it looked very nice

the swimming pool was very clean

location and pool

great location, great staff, clean room, clean pool, good coffee.

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

pool was nasty

room was a little out dated. pool is super super small.

the rooms are very nice . and i loved using the outside pool

good water pressure, spa tub is big enough for 2 and worked great, a/c worked great

quiet and spa tub in room.

the pool was a little bigger and that you didn’t have to go outside to go to and from the pool

headed pool open till midnight

heated outdoor pool, lazy river, planned activities for adults and children every day

heated pool, hot tub, lazy river, 2 fire pits, giant games for kids to play, an arcade, pool tables, bar,

i liked convience pool and lazy river

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

pool closed too early

and we were placed in a room on the corner by office noise was awful it shared a wall with the laundry room and it shook the whole wall when they did laundry

our kids lived the indoor pool and fire pit

spa tub malfunctioned

i didn t like that it was difficult to find the laundry room, breakfast, and pool.

the location was great. my kids loved the inside pool and i enjoyed the hot tub.

close to attractions. loved the outdoor pool.

liked it all. my son loved the pool and watching the geese's.

great breakfast and indoor, heated pool

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an adjustable mount, and would have liked to have

one even had a fireplace and spa tub, it felt very fancy and comfortable

great location, cozy and well furnished — we even did a load of laundry during our stay — and beautiful views

also, if we are asked to launder the towels you should provide laundry

we did not use the gym or pools

there were some basic starter items like paper towels, dishwasher detergent, and one pack of laundry detergent

i wish there were more towels/laundry detergents/tissue in the bathrooms.

is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

the breakfast was hot and good

we love the onsite bar and breakfast

the pool was clean and we loved the popcorn and movie night every night

the wonderful breakfast. just as good as going out.

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

we had a small kitchenette, but no pots or pans are supplied

breakfast was good

love the kitchenette

the room with kitchen was great & the shower was amazing

pool is smaller than expected

the pool not fixed

that the pool was open. the rooms were big.

the pool was small.

good value. clean room. comfortable bed. good location. nice swimming pool.

turning into hotel parking lot coming from pigeon forge was a nightmare.

really nice pool!

good breakfast. .nice pool

i can only wish they had an indoor pool but everything was great!

the suite was very large and we particularly enjoyed the kitchen area with the full size refrigerator and dining table

parking on restaurant side

next door there is no parking till real late at night,people in room next door must have had 6 kids ,screaming crying ,parents screaming at them,i did ask them to be little quieter but that

love it great ppl clean rooms and great breakfast

that the room i was in conjoined with the room my kids was in

there was nothing to keep the kids occupied. other than that everything was great!

only thing negative i'd say is it advertised free wifi

is just behind a go cart track and mini golf

the pool is not on premises

the room service was excellent

there was no wifi

very clean, staff was very friendly. the breakfast was good.

the breakfast offered was enjoyable with a good variety of options

left before breakfast was served.

breakfast, bed

free breakfast, clean facilities, friendly staff!!!

conveince and the pool was great

my kids loved the pool and the view to the river

river behind hotel, pool,

liked everything about the place my room and everything the pool is amazing the staff was

i also wish pool stayed open later than 10pm

outdoor furniture and furniture around pool was ready for up grade

clean and the swimming pool was the best part

everything was great! krispy kremes with continental breakfast. no pool curfew

need more chairs at pool , and pool was cloudy

love the pool and very conveniently located to pigeon forge!

inside pool was cold

location in middle of pigeon forge, was a very quiet hotel, they didn't offer breakfast due to covid, but not a problem, we are not big on breakfast anyway, staff was friendly,

there was a game room, laundry we used both

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

it has the indoor swimming pool and lazy river and it's good place to be at some friendly staff

breakfast was good for us when we were not ready for a big breakfast

pool and hot tub were great also

would like a larger breakfast area.

a true family like environment and the whole thing could of not been nicer, cleaner, the pool and spa was wonderful heated and very clean

every thing kids liked the cookies of course ,i liked the staff and clean rooms

had to pick something i didn't like about this place it would be that the only way to get to the pool area is through the dining area

have a laundry facility not listed in amenities

children enjoyed the pool while mom & dad enjoyed the restaurant & bar

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

also loved the restaurant and bar area

the pool water seemed kinda dirty.

the pool could’ve been warmer. not a real big concern though.

would have liked the breakfast time to go slightly later

the pool is a bit small for the size of the hotel but the kids really enjoyed it

very good breakfast every day.

my kids loved the view

pool was clean and room seemed recently remodeled

location and breakfast

did have a laundry

have no complaints about this place except maybe that the laundry room never got unlocked and it was only place that there was a working ice machine

free breakfast, why complain when it was free

the laundry room needed some tlc. ecerything else was great.

the laundry room didn’t seem very secure to use

distance to almost everything the island is right across the street next door is an indoor mini golf park and go karts track the pool is open and has had a major redo since we were here last

was no breakfast due to covid19 and the beds could be a lot better but the room was clean and beautiful we

the swimming pool open early and stay open until 11:00 pm, my little one like the swimming pool.

very nice restaurant/ bar in the hotel so you don’t even have to leave if you don’t want too

and the kids love the pool

i didn’t eat breakfast

was under the impression that breakfast was included was not happy that they charged for

the property also has a beautiful swimming pool and a grilling area open to all guests, yes, bring your own steaks and get your grilling on

was doing her best to keep up with all the patrons during breakfast

also we had a room facing the pool and the children out there were very loud

the pool is heated so my family enjoyed swimming in it in mid april

the room was large and loved having the kitchen

didn't have the breakfast

my fiancé and kids loved it

outdoor pool & surrounding area is very nice

er had our do not disturb sign up and they called to verify we didnt want room service

vouchers for free pancake breakfasts across the parkway

the pool was also clean

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

the breakfast was amazing! my children and i loved the pool!

pool was great gor the girls

the pool and comfy beds

24 hr laundry and gym were on site

kudos to the laundry attendant

the friendliness of the office workers the pools were great for kids

super nice staff and awesome room service they made our room super special for the kids when we was out doing things

paid for breakfast in my price, they wasn't serving & the gym was closed

the room service cut off was so early

better room service. didn't get any wash rags the second morning.

fitness center was not in good working order

needs more parking

the pool area is great

the pool was great for entertaining children. the hot breakfast was very good as well.

breakfast bar should be available at least until 10am because 9am is too early especially if you

breakfast was delicious and very clean and good variety.

the breakfast was amazing, so many different options for everyone!

conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

great breakfast, excellent staff and clean rooms

my grandsons loved playing in the pool each night

we didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight

kids had a blast

adults and kids were pleased

only recommendation i have is with the free breakfast and lunch

we loved the breakfast and supper options. loved the hot tub.

suggestion- take butter out before breakfast so it is ready to spread when visitors are ready to eat

pool area was very dirty for 2 days very disappointed not normal for drury.

the staff were friendly and we had good service at the bar/kitchen

rooms were very large and beds were comfortable we had a suite so it was great with the kids having their own

different types of food on the breakfast bar

we love the heated pool, indoor and outdoor, and the staff was very helpful and friendly

the indoor pool was nice and heated

were sad that the out door pool was closed for the season, but enjoyed a nice warm swim inside

spacious room, loved the spa tub. close enough to the island to walk

our room with the spa tub was amazing

had a spa tub but we stayed so busy in town we didn't really have the time to use it

indoor pool was available and in working condition

was close to where we were going and like the indoor pool

my kids loved the pool

the indoor pool is open 24 hrs

we were on the first floor near the laundry room and pool so, it’s possible that was the reason why

there was a ball team staying the same time & the kids & their parents were up early getting ready for games

free breakfast, no pet fee, indoor pool and hot tub, cleaning crew was on point!

very helpful and friendly and the lazy river pool is the best we have enjoyed to date

the pool and lazy river area is excellent

kids loved the lazy river

even an arcade room for the kids, which our youngest loved

i loved the balcony and pool , spa and fire pit area

kids loved the location

the views were beautiful and our group of 4 adults and 4 kids all had a great time

all was great bar pool etc

it has an amazing roof top pool with a bar and great view of the island.

the island, within walking distance to our favorite shops and restaurants, the rooftop pool/bar and the bar and grill are great

although the pool doesn t looks like major work was stopped and hasn t been used in a long time

breakfast was a little slim but the staff were wonderful people!

the staff was very friendly and the pool was clean and nice.

parking right at your room was great

continental breakfast could have been a bit better.

everything was good. just wish the pool opened up earlier then 2pm.

the location and the spa tub

their breakfast could have been better

the pet fee is too expensive

2) i love that it’s a pet friendly place

we had a gymnastics meet at the laconte center on valentines weekend, so unfortunately most of the rooms

great indoor/outdoor pools, gym, and, my favorite, the rooftop lounge

nice, and i liked the sky deck, and that you had to use your key card to get into the pool area, gym area and sky deck

windows are thin, our room overlooked the pool area and could hear people outside being loud

also very nice gym

the place was big and very clean, staff were very professional, and patient with my kids.

breakfast was a bit lacking but understandable due to covid restrictions.

clean rooms really nice love the fact you can't hear your neighbours and they can't hear your kids lol cause ours is

gym was decent, to stay fit during your stay

very clean and great swimming pool!!