swimming pool was not that warm to want to use it in april and there is no shower/sauna cabin by the pool

kids breakfast had no options to order eggs, it had all sweet items, however on request the

the folded sofa for kids was really uncomfortable.

kids breakfast had no options to order eggs, it had all sweet items, however on request the

view from the hotel, nice gym and swimming pool, helpful and friendly staff, spacious and comfortable room and good

i appreciated the free on-site parking and even though i was unable to use the gym because of the short stay it looked clean and well equipped

there is a shuttle right outside the hotel with a little fee too

hotel contracts with shuttle service to nyc for fee(currently $10 each

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

there is shuttle bus service from the hotel to times square, it’s super convenient

clean,if you ask they let you early check in

the breakfast,pool and hotel rooms were amazing

laundry amenities are in separe floor (1 washing machine & 1 dryer)

laundry room has a washing machine and a dryer

the cleaning! room and bathroom are new. pool clean!!!

free car parking was good

clean room, comfy bed, okay breakfast

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier for us

if they didn't have a breakfast, they should not have said they

maybe more breakfast like muffins , sausages, scramble eggs, for the money we pay we should have better

the gym was small but still really nice to have

priced for the stay that doesn't have the gym or restaurant opened

cleaning n location . tasty breakfast.

pool was not working, the gym area was small and with broken equipment

very clean, descent breakfast. staff super friendly.

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

cleanliness was great and breakfast was in line with my expectations

room was comfortable and clean, breakfast was great also.

the breakfast could be a little better with some eggs thrown in and some bacon also would just be fine

like the number of outlets available in the room, the breakfast is good and the rooms are quiet

breakfast was great, the workers were wonderful and it helped that there was a shuttle to times

would not recommend staying there if you have kids

the gym equipment needs to be updated

i liked the gym. it had a decent amount of equipment.

the breakfast should be increase with additional item like eggs etc

like anything, staff was very disrespectful and rude to me, my girlfriend, and kids

no coffee from bar; very noisy bar fri and sat evenings

live the view and that i can bring my fur kids

gym was very equipped too

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

drinks in the bar are expensive

i loved the breakfast

wonderful roof top bar to enjoy the view on the manhattan

the lounge/rooftop bar was incredible

there are only two dryer machines while there are four washers in the laundry room

the laundry room , the machine would only accept credit or debit cards

pool packed like crazy. wow.

room service

modern, yet comfortable great gym

location is good nice pool and spa terrace bar is wonderful

food was amazing at the electric lemon and room service for breakfast was excellent

great breakfast, lunch, dinner options

i didn't have breakfast. coffee was good. guy and gals at bar were great!

+ very stylish rooms + interesting area + good breakfast + rooms very clean, no

breakfast choices were top notch

location , good breakfast, comfortable bed

wifi was a little spotty

also loved the early check in and 12pm checkout

i asked for an early check in, i was not only accommodated but upgraded

stayed there for a trade show and since it was my kids' spring break, my husband and 2 teenage sons came along as well

beds are comfy and gym is awesome

gym was closed due to maintenance, however the receptionist offered to visit the gym of another

no robes, no room service,

had requested and hoped for an early check in, 3pm

you need to beg for room service. 2 days of no room service.

there was a wifi outage the first 24 hours after i checked in but it was resolved and seemed to be out of the

the room was cozy and the bathroom was nice. i loved the spa and gym area.

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

small gym for use, and outdoor seating

the small gym had one stepper, which was out of order

terrific gym

nice staff, good gym, cool bar upstairs

comfortable, clean, the gym is nice and 24hs, good staff

gym was good

i called to ask if there was a pet fee and was told no and they were dog friendly

and the hotel has a gym

breakfast service - this is something what has to be improved and than the hotel will become one

breakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

fitness center is top notch

breakfast a'la carte was ok, we can't complain, but we would appreciate having a small buffet as

only dry cereal for breakfast or bread

it was good but breakfast could have been better with more choices.. i didn't even eat

was able to park my truck

there was no breakfast

was mentioned breakfast will be there, but it was just a cup of coffee and muffin and an apple juice tiny bottle

great location: quick breakfast around

breakfast was a ri off!

we arrived late after 12am and had overslept

and easy check in, the breakfast for $15

price, breakfast, room style

the best for value with the breakfast and wifi included

only day we asked for room service, the maid forgot to take the dirty linen and our bed only had one bed sheet

breakfast was fantastic, egg, waffles, bagals coffee ect, rooms were average size for newyork but

wifi signal was very poor

room service actually cleaned the room and restocked

the mini fridge and the room we can see the city view and the breakfast was perfect.

room was not spacious enough for 2 adults and 2 kids

minute walk to get to time square or any of the train stations ( especially if you have smaller kids), other than that it was great

i was shy passing gentleman's clubs walking with my kids from the hotel to times square.

the fitness center was bad - just a couple treadmills

coffee bar in room with nespressso machine made the morning start great, nice shower

bartender at the living room on thursday 5/23 was missing for long periods of time and then snippy

the bar is a bit small and food selection limited.

room service did not visit my room at all not even to make my bed.

great location, the hotel gym is well equipped. beds are very comfortable.

the rooms are big, clean, and have a kitchenette

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

breakfast need hot breakfast.

was fine except the room had a odor like a gym locker room

we had a small kitchener but they didn't have any soap for dishes

hotel is new and still clean, nice breakfast and good gym

free parking, free breakfast & nice comfortable bed

the breakfast was great and the bed was perfect for my wife who has a bad back.

was disappointed that the breakfast only had egg white veggie omelettes and turkey bacon on one of the days that we were

the breakfast and the gym

loved having the pool and hot tub after a long day of travel

friendly staff, great location to the city, great price, breakfast was awesome!

breakfast wasn’t free like most hotels

there were a few choices for breakfast and all were of great value and the food was good

no breakfast included

was super accommodating to our early check in and late check out so we wouldn’t have to store our luggage up the street due to our flights

lots of food and shopping, comes with a gym, and the roof was beautiful

great staff , i called them for late check out and they did

did not like that at the check in they did not mention do i have gym, restaurant or other facilities

left luggage facility - although it didn't affect our party as they gave us a late check out

good location close to times square, having the living area in the two bed pod pad was great, kitchen had a fridge freezer, hob and microwave- coffee machine but no kettle

the location is phenomenal and it is close to times square, broadway, and bells kitchen

late check out of 12am which was good

stayed in the two bed two bath pod, loads of room for a family of five, kitchen was a bonus, views of the empire state building

near hell’s kitchen restaurants and bars

so many great places to have breakfast, lunch or dinner

great gym

location was excellent, staff were very friendly, room was clean, breakfast was good.

has nice breakfast, nice gym, and the rooms appear clean and comfy

maybe could bring more machines into the gym :))

no laundry, but there was a laundromat around the corner that had great service.

paid for earlier check-in as well as late check out and upon arrival, which i thought would be a faster process since i did all these

1) could be improved

we have three kids and got a free upgrade to a room with two bathrooms- i could have kissed the receptionist i

my kids loved the bunk bed and privacy they had with their own tv and bathroom

view of the city and the front desk made sure the kids got a view near the top floor which made their

small rooms, no laundry

but we ended up on different floors but i think that's because my aunty was ill and requested an early check in which she eventually got

the rooftop bar was amazing and had a good vibe

asked for early check in starting from 10am

hardly a gym to speak of

breakfast,.gym,.beds

i like the place to clean and good friendly staff and different types oh breakfast i love it

equipment, noisy rooms (even after i moved to a new one), broken devices in the gym, super pricy parking

i was led to believe there was a gym on-site however i had to go to the hotel next door to access this

asked for a late check out and told it was fine

breakfast was wonderful

when it comes to facilities, the laundry on -1 floor came in very useful

the halls were small which would not have been too bad, but at night large bags of laundry were in the hall

breakfast was excellent

the tv channel selection was not great the gym could be much improved, in line w cr7’s legacy

at least the staff that worked during the day/evening times (the staff that worked late nights/past midnights were definitely not as warm or friendly, and seemed more preoccupied

the staff was truly wonderful, very sincere and helpful. love having a gym!

small gym

the gym is amazing with new high end equipment

very convenient having laundry facilities on site

the wifi was very good

once weekly)

cooking facilities and free use of laundry which was

like cd player, blender, glasses, etc for the guests to borrow, and the best of the best: free laundry in the basement

i didn't use the gym but could see it and appeared very well equipped and clean

to our schedule would have welcomed the opportunity for hotel to accommodate early check in

there were no locks for washroom making it feel uncomfortable with young kids in room.

we were provided an early check in and also given a new room due to air conditioning issues in our first room

i thought maybe it was because we were behind an electrical room in 1709 but my kids who were in 2419 said it was even louder in their room

bar is nice and was surprised that the food was really good at the bar

access to nearby gym was handy too

00 for a gym membership i had no intention of using, bottled water in room and 2 complimentary drinks at the

it would be nice if they had a gym (maybe they did actually

the bar downstairs has great bartenders which is also a plus

room service- all barely spoke english so it was hard to communicate for someone who doesn t

the strip is lined with bums and crazy crack heads ready to chase you, snatch your kids, or try and sell you dirty drugs

would suggest placing people with kids on same floors and couples without children on higher or seperate floors

clean room s and an up to date gym

the staff was very friendly and welcoming. the gym was small but did the job.

our kids were travelling with us

difficulty in access to wifi

nice bar next door

only downside was the additional service charge that was added to bills in the restaurant / bar when ordering food which was disappointing on top of the tax and suggested

lack of room service

comfortable bed, and great room service.

the staff at the lobby bar where so lovely, welcoming and helpful

staff very friendly! fitness gym modern. my room was surprisingly quiet.

the bar prices were steep

the staff were very kind, friendly and helpful and whenever i asked for more coffee or room service, they met my expectations

nice breakfast, nice room and very nice gym

large volume room; very clean and original; breakfast; staff very friendly and accommodating (early check in and check out)

gym fitness facilities best we have ever used

bar area was great too

my kids loved the game room

also, there could be more options on the room service menu

i don't recommend for family with kids

the room service was ok. the food we had was expensive and not really worth the price.

room service was quick and tasty

microwave to heat your food, often time the kids didn’t finished their food and because there is no microwave to heat the food then it will

no self service laundry breakfast time to short, a microwave would have been

no guest laundry

i spent the weekended sleeping with my three kids in the same bed

close to time square metro station 50 ft rooftop bar good for partying tasty free breakfast

the staff accommodated an early check in which was really nice

at bar for yogurt could have been a little better

the room was clean my kids had fun

breakfast is not good

staff was so helpful and breakfast was good

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

the breakfast was great, a lot of choice, the kids loved the

the free wifi was very good

kids loved pancakes

decent gym for dads after all the burgers and fries

gym was great.

there is a pay laundry in the basement

the location is excellent and the kids loved the hot chocolate and hot breakfast buffer

a laundry room and a gym in the basement

of course it was crowded, but managable with to kids

gym was basic but useful

guest laundry was a bonus

the breakfast was fabulous - so much choice and ‘specials’ each day

the free breakfast in the dining room was typical of very good breakfasts

breakfast was great, too

accommodations, location, breakfast, staff.

location and size of room and bathroom. gym is really good too.

gym air temp was way too warm

loved that there was a gym too

of room, fridge in room, gym was well equipped with good equipment, headphones, water, towels, decor was nicely

hotel has a gym and a restaurant

gave us early check in and late check out free of charge

not early check in available in my case

laundry room in the basement

the breakfast

breakfast was great especially the way they changed it up each day we were there

the wifi was so bad we could not even use it,

,smiling helpful professional staff from bellman to check out to housekeeping and room service, they went above and beyond especially added in my recovery and restoration time from

great location and liked the lobby bar and breakfast options

we also went to the rooftop bar which had delicious drinks and an amazing view of

tside of a restaurant)

free wifi is nice when it works. it never worked for us.

useful diner which is handy, especially for families with kids

no laundry service in the hotel.

staff at check in, restaurants, bar tenders and information desk were all friendly and helpful

early check in was $75 extra but worth it

central location, as a family group with kids we were shocked by the amount of drug users and sellers on the streets surrounding the hotel

early check in and lovely service. plus the cookies

we seen somebody running up and down the corridor naked which was very disturbing for my young kids

the entrance and street were comprised by the drug misuse that shocked me and my kids.

staying for 11 days here is my review my family (husband and two kids) the facility is in a very centric place

early check in is great

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

plus a great pool

nice lobby bar and we did dinner at the restaurant next door and it was awesome

would have liked the pool access for the kids a little later into the day or for a bit in the evening

also, the $50 resort fee when the pool wasn't even open, and the cafe closed after breakfast

was great aswell as the facility, room, pool, fitness center and bar areas

the gym is on the lower level

situation is perfect, so close to everything you needed, the only thing to let it down was the breakfast

same breakfast menu for the entire week

gym is fine

it, clean, modern, great location, staff is phenomenal and even has a gym and printed my documents for the travel for

restaurants and bar within hotel were very popular saturday night

lacks a bar and room service

no amenities e.g. gym etc but doesn t matter as given location everything is on your doorstep

cated at basement and narrow) but does the trick; and who does indoor

also i wish that the room service wasn't only from tao because i don't want asian food every day

the room & gym.

feel with a full kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is also available for your

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room, and a gym area to

the in-room kitchen made meals easy

how clean it was and breakfast was well organised. the location was really good.

breakfast was wonderful, as well as the restaurant next door

we came with 3 kids and the staff couldn’t be more attentive with all of us and even put a flower bouquet in our

the bourbon bar

location excellent. staff friendly. clean. nice breakfast, great bar and food

nice to have a kitchen and free breakfast

they let us have an early check in and late checkout

the gym is 24 hours and is really nice

love the mini kitchen in the room

room, location, breakfast, kitchenette, staff, cleanliness.

of the staff was rude, like they have my credit card save it and i ask to do late check out because i wasn’t feel good i was with a really bad cold and they told me that i

they extended us a complimentary early check in which we really appreciated

the staff was super accommodating with early check in and luggage check

early check in isn't available for 3rd party booking sites. room was humid.

come early and staff very nice to early check in with big room

room was comfortable, location fantastic, plunge bar great!

very friendly. kids enjoyed fully the pool. love the neighborhood.

loved the rooftop pool

amazing hotel! my kids loved the pool! beds are super-comfortable.

room service not at the level of the hotel: super expensive, cheap presentation and not that

hotel, well equipped and maintained rooms, comfortable bed, good breakfast and excellent location (very close to penn

it is unpleasant especially if you are with the kids

king bed with spa tub was a great room

smelled like spoiled, sour laundry

room was in a basement next to laundry, housekeeping, etc

to have them do your laundry it was very expensive

kids in the bar area.

front desk said it became mandatory at every ny hotel so you are forced to use the minibar, laundry and calls to use that ammount but limited to 25usd

i love the location, and decor of the property. it had a restaurant and bar on the ground floor.

view from our room was amazing, and they were able to accommodate both an early check in and a late check out for us

loved everything. gym was great . everything was so clean throughout the hotel .

friendly and helpful staff. really clean. good gym. quiet street.

you so much for accommodating me during a stressful time—i was in town to take the bar exam and fairfield made sure i was taken care of

got me in early check in

the gym facilities were also decent for people travelling and we loved how close the hotel was to

the only thing lacking was room service.

rowing machine in the gym

we came here as a family with three kids and we will never go to a marriott hotel any more

several staff members made my kids feel special because it was their first time in the city

room service intermittent, toilet roll not always left and had to go in search of towels quite

there is no information about a gym.

staff friendliness, gym facility across the street. easy access to subway.

the lack of on-site catering for breakfast or a bar for drinks is a slight downside in my opinion although there are lots of food/drink options

no hotel bar or large reception area.

gym not in-house but across the street (has everything)

the swimming pool was a hit

greay stay. good location, good breakfast, gym for those who like to workout.

there is also a full service bar available in the evening and a small swimming pool inside

wanted to charge $100 for early check in so we opted not to

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

nice stay with kids

fast but on the phone with someone else through the whole check-in process; that wasn't cool - room service isn't offered at this time - housekeeping was way too loud in the hallways in the

for the gym rats the gym is perfectly equipped for a good workout

phone did not work so i could not get room service.

comfort beds, really good gym.

the person who served my group in the bar was fantastic

elevator staff, delicious breakfast, early check in, clean and comfy, fantastic water temp and

we just haven’t stayed in the city before, or been to the city since we were kids with someone else

there were many families with 3 kids, same as our family

the flexibility with late check out

such as laundry in the basement and just ask the front desk if you need utensils and plates

missed having a separate bar area instead of having to walk through the restaurant

facilities at gym and waiting long time for an elevator

i was with kids so it was a bit awkward but nothing the hotel can do but just so you know what type of crowd

lots of loud young kids in the lobby. the elevator was so small and slow

they had extra umbrellas for there guest and the kitchen was cute

would be if we had come coffee/tea and milk sachets in the room with there being a fully equipped kitchen/coffee machine/kettle

little kitchen and courtyard downstairs was a fantastic bonus

as we were on the ground flour , it was great to be able to walk out to kitchen to get fresh coffee first thing in pj’s ❤️

common kitchen with microwave, coffee and tea pot

we have requested for early check in and they gave us rooms.

amazing from staff to the bar to the food up to the room service, i would come back one day if i could

delicious banana pancakes from room service

great bar with good food, was clean, comfy bed, great housekeepers and staff, wonderful location

also access to the gym next door which was a very good gym and also a great coffee place

we asked for early check in, they asked for $50 which we rejected

also helpful note you can store your bags at the desk if you don't want to pay for early check in/out

early check in was available for $25

parts of it was under construction. no room service.

i loved the location and how clean the property was. very spacious, the bar and food is amazing.

the fact there was no room service was rather irritating, however beyond that i have no complaints at all

the lobby area and bar are light, airy and welcoming and finished to a high standard

room service so they could not provide me with champagne glasses or a corkscrew to open my wine

great location, clean and cozy rooms. good restaurant and bar on the hotel. good price for ny.

the rooftop bar is also very nice and convenient

bar on the second floor has a great back room for guest to hang out at along with two patios that

loved the coziness of the room, window views, and coffee in the mornings in a beautiful bar room on the second floor

the rooftop bar albeit expensive is worth a

and i was charged ridiculous fees for laundry - not same day but normal next day laundry - and, outragousely, shipping, packaging and

very clean. looked new. quite a decent gym. free coffee during the day.

great location and they have a clean laundry room

very nice staff .. good gym ... very nice breakfast i loved doing my waffles

breakfast was excellent!! beds were so comfy and the gym was

is a great place to stay when visiting new york city plus it has free parking

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

hotel bar

loved that the parking was covered and it was free

parking is bit confusing, kind of hard to get to.

the hotel restaurant and bar were convenient

nice gym

desk was very friendly and accommodating to our early check in

no bar fridge or tea/coffee facilities in room

the lobby, the gym and the general looks and feel of the hotel. personell was also good

they charge early check in, even though it’s one hour

make their prices seem more appealing], but because there *are* none, even though you'll find a gym, etc

great location, great bar and amazing staff.

the staff were ever so helpful and accommodated my need for an early check in

while our room for 4 - 2 adults and 2 kids was very small the beds were super comfy and had all mod cons

machine with water and drinks on the floors or in reception as we were very thirsty and a the bar only served fizz water for $9 which was too expensive

liked that the bar was right downstairs and pizza was right next door

the bar on the main floor was also perfect and we got 4 drink tickets for our room

we were on the 2nd floor and could very clearing hear the music at night from the bar downstairs

too bad that, because of the pandemics, the bar was closed

fitness centre was

renovation pending bathroom was not cleaned when arriving fitness center was not available

clean and comfortable! nice breakfast!

everything. the breakfast stands out more though.

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

the pool is a huge plus for the kids

breakfast was good. location for seating was very nice

room, incredible view but the most memorable thing was the bar staff

the room was clean, the view is amazing, pool is perfect, location as well

we loved the room service, restaurants ab s ambiance

gym facilities

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

the gym is very small and does not fit more people than three - four people

the gym could have potentially had a cable machine in to allow more options for the small space

great place to stay with kids