and check out process, great location, abundant parking, clean and comfortable room, incredible breakfast - large variety, generous, fresh

more streaming services on tv. add filtered water on gym.

quite efficient, 24/7 gym with basic instrument, adequate breakfast

the only thing i didn't like was that there are not enough rooms with spa bath.

not having enough spa baths this place is amazing it is very clean very quiet the staff is very friendly the

i was able to do early check in and was close to the campus to make the football game with the family

more breakfast items and fresh fruits too

not much. breakfast could improve some.

:) there was not much food for breakfast (orange or apple juice from a machine), coffee, no milk

maybe a bit more variety for the breakfast would be good.

the wifi seemed a bit slow, but otherwise we loved the stay.

no room service even though there is a restaurant in the hotel

restaurant and bar was good. room had great views.

we wanted to order late night room service but apparently there wasn t anybody on the shift.

wifi login was very difficult and took many tries

i lied it because of the laundry room

the charge of laundry is fair ($4)

pretty small pool, no sauna and gym is small too.

there is also a coin operated laundry which is very helpful

were nice, room was nice, gym was clean

took over jacuzzi, used up all of the towels in the pool area, allowied their kids to throw jacuzzi water into pool, vaped inside jacuzzi with children around, smoked reefer in

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision, the pool

there is a cute little gym area and i liked the offerings at the attached cafe

the gym is small, but hey, at least there is a gym

too few parking spaces. no gym open yet

this is not a negative toward the graduate, but i will look forward to when the bar & restaurant are once again open

the property is nice and well maintained, the bar is good

breakfast, great spot close to sf downtown, good neighborhood with several stores, spacious room,

would be great if there was a time frame when children are not allowed in the hot tub/pool area, most 4/star hotels have a children time frame like 9pm so adults can relax an those who

free breakfast was excellent, the laundry facilities were in good shape and plentiful

had a hectic schedule on check in day and required an early check in

the kitchen wasn’t open 24/7

we liked everything. the coffee bar was excellent and the breakfast was very nice.

i loved the cleanliness, the mini-fridge in the room, the pool and hot tub.

the room was comfortable with daily room service

everything we were looking for: pool, rec equipment, restaurant, internet, comfortable rooms with fridge, microwave, and safe

room service responded quickly and the food fair priced and good

wifi is unreliable and slow

room service tray left across from my room for over 24 hours.

room service starts at 5 pm.

garden inn provided an excellent breakfast, a great bar & grill

we had a upper room floor overlooking the bay great value , updated interior bar , lobby

breakfast was good but got a bit monotonous as we where there a week

breakfast exceeded our expectations

comfort, cleanliness, great breakfast choices

the gym needed to be cleaned—treadmills were really dirty

spacious room, nice staff, good breakfast, good gym

machine in laundry room broken

no complimentary breakfast. no full kitchen rooms.

didn't have a microwave not enough coffee, but they did bring me some resort fee for wifi and gym, give me a break

just bar area closes too early.

was very good, view of the bay excellent en there was a small gym to work out

felt like being part of the american good life; families with their kids having swimming lessons in the pool, the locals having their breakfast and coffee in the

we had a wonderful quiet dinner in the bar one night and breakfast every morning in the french cafe

in terms of the refrigerator, i wold like less of the bar items, so i could put my food in there

pool, gym, yoga, bathtub

the spa and gym were a great amenity and we were invited to use it even after we checked out that

lobby, fun bar, excellent service, nice gym facility, clean, and close to great restaurants and

no room service. phone in room didnt work.

did not have breakfast but the menu looked good

very nice having a restaurant and bar onsite

room service yet

the breakfast was great, and the room was very clean

the breakfast was decent and check out is a 12pm

the breakfast selection, very organized and well prepared

breakfast times and location ect

breakfast needs to have better options such as a variety of fresh fruits:bananas, apples and

staff were nice and helpful, the hotel was super clean, the breakfast was really good

nice room, staff pretty friendly, enjoyed breakfast and the noon check out.

good size room with kitchen facilities, good breakfast.

we enjoyed breakfast and enjoyed our stay

not have the breakfast; there was no restaurant in the facility

breakfast needed to open up @ what i thought they told me @ 6:30 on a saturday am, instead of a

not much to choose from but the hotel felt safe for me and my kids

no breakfast. received room requested on first floor near office.

extremely clean ! very nice room and nice continental breakfast

they didn't mind our kids

and tell my family and friends about my wonderful experience here and must i not forget the great breakfast you cook and serve yourself all around great stay i found my home away from home

breakfast was great; however, the basement we had to go to have breakfast was a pain to get to

staff was alright. it had a fitness center.

the kitchen in our room was poorly stocked

so clean beautiful rooms and great breakfast and great service

there wasn t a 24hr restaurant or room service

free laundry service

the staff was wonderful! the hotel remodel very nice. bar and food excellent.

didn't enjoy the lack of room service but they explained the pickup options well

likes the 25 hour convenience store and outdoor pool with big hot tub

breakfast was great and warm. many options of food, drink,

their breakfast!

the breakfast and the comfy bed

helped me with early check in

welcoming staff, great breakfast clean room and gym and location that is close to bart.

desk staff and late night bar and restaurant staff were excellent

i wish there was a restaurant or bar but it was very nice

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

there's a fitness room and a pool which is pretty good

room and fitness center.

at breakfast attendee had a little attitude but i didn't let it bother me

around the corner was a super nifty dive bar saloon with glorious wall art and they had xena warrior princess playing in the background and

good facility with standard breakfast with very reasonable price

breakfast was continental and the rooms were big

fun bar directly across the street

usually out early and haven't checked out the breakfast

fresh hot breakfast

nothing really, maybe a better breakfast selection than just the usual continental style.

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local laundrymat

also a small but nice gym with great views

staff was kind and courteous, the room was clean and even though we did not end up checking in early they had approved an early check in

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

very clean. location. staff were great. free laundry.

liked shuttle service to and from bart

everything was clean, updated, pool and spa which are hard to find in the bay.

the pool was sadly closed because of the pandemic

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then having a cab for us in the morning

location opposite the water, nice pool and hot tub

nice staff. easy parking. free wifi.

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

bar crowd fri sat lot shares with eatery/bar

the tiny soap bar broke in half before i even used itand not appropriate for a shower

clean, recently freshened up rooms wifi was good.

very comfy beds, laundry room available for guests

laundry was on the opposite end of hotel and small washers

the laundry was cramped in a small room with the ice machine

i wish the bar was open past 10:00 pm.

fitness center was sub-par

swimming pool.

jacuzzi pool should work like the photos

the swimming pool was almost empty and full of debris

no breakfast. cold swimming pool. should make it into a hot tub.

heated pool

great gym

remind yourself you wouldn't have missed breakfast

super clean, free parking, great location

they have a small jacuzzi room and and great stretching cage in the gym which i used every day- loved it

clean and good location with free parking

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

the property needs painting and the laundry room is raggedy

breakfast was decent

asked at the front desk about the breakfast in the morning and they said it was recently discontinued

great location. easy to book your. great breakfast

very nice and clean great breakfast

beds are comfortable and breakfast. the potato are very spicy.

close to stores, food , casino

i didn't know where or if they had a gym or spa it had advertised on line

gym facility can use more standard equipment

location, clean, comfortable bed, good shower, secure parking

parking lot was full had to park on the street

their parking lot is in one place, lobby is one place and hotel room are on different place

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

spa tub

the gym

excellent location and very confortable beds. great gym as well. very positively surprised!

nightly urban oasis fee of $25 usd didn t seem fair for the value of wifi and access to the ymca embarcardero

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years ago when i worked in sf

gym equipment was nice and new

only thing i wasn't too happy about was that they weren't accepting room service orders friday morning

desoration is great and kids enjoyed the facilities in the loby

didnt like how long room service took

the gym could be better, the machine are old

breakfast was delicious and all services there

kids jumping over my head

the kitchenette and showers

the laundry area, kitchen supplies, and reception area is great

is not healthy option and not really provide opportunity for kids

the guest laundry was a welcome addition and there were several machines and dryers

e whole restaurant was closed due to the pandemic) so that was

wifi was whip fast

pets stay free

the gym could be bigger, cleaner, and better equipped.

wifi wasn t the best, but not bad

restaurant wonderful and bar downstairs warm and friendly

the workout gym was awesome

333 bar has amazing food, personable service, and a great cocktail selection

staff have always been great with early check in and providing a room with a view

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

within walking distance to everything around fishermans wharf, great games room, nice and cosy gym facilities, friendly staff

good value for money, reusable water bottle upon check in, gym, friendly staff.

they have a lot play ?reas for kids and marshmallows in the fire?

i really liked the theme. the gym was very nice. i loved the atmosphere.

kids area within the hotel. proximity with pier. easy access by car.

guest laundry was appreciated

i also liked that they had cameras and a gate and had a room service menu

to summon staff to get on property

wifi was good for watching netflix

was suppose to have free internet but there was no password in the room to even let you enter the wifi

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

allowed us a late check out without hesitation or charge

elevator broke and i had to haul my kids in the stroller down the stairs

the kitchen area and crockery in the penthouse suite was a little tired.

my wife and kids, 11 and 9yrs, were happy with staying there

there is no food and beverage restaurants open. only room service available

ved the avocado toast)

breakfast service should start earlier, considering jet-lagged passengers

we enjoyed the in-room service for breakfast, but it was very difficult to get into the $80/room budget

gym is good but limited work put space for free weights exercises

no room service breakfast a little chaotic

a heated pool would be nice. the kids were bummed they couldn't go swimming.

only other issue is they charge extra for kids to stay at the hotel

good location, nice rooms, plenty of breakfast options

great location, the room was spacious and very comfy. breakfast was great as well.

ey were large), 2 kids and 2 adults - would highly recommend for other travellers

the room was small. reservation was 2 adults and 2 kids only 1 bed

the smores were a hit with the kids

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to enjoy 3

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

my kids wished there was a pool.

location was great especially for smaller kids- playground right across the street!

also, good value, comfortable room, nice gym, and a great view of north beach from my room

staff in the morning of check out of one room and early check in to new room

having a gym onsite was very useful and the hotel itself is located in a great spot.

there was no breakfast available bathroom sink was claustrophobic, about 2 feet wide

nothing there breakfast made me sick

cheap... kitchenette available.

no breakfast was provided. i can’t think of anything i liked.

coffee and meager continental breakfast until 9 am

excellent service even early check in beautiful suite and rooms

it was our first time away from kids in years

late check out is at 2p

great place to bring kids

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

beds for the kids were not made up and we arrived late at night

the bed was great they have a kitchen and laundry facilities

staff thinks it’s okay to try to come into guest rooms at 10am when they are scheduled for a late checkout is beyond me, as this happened to me on more than one stay at this hotel

breakfast was not nutritious or healthy

never have enough breakfast for everyone or they don't put out what they're supposed to serve

the kitchenette and the provided amenities

laundry facilities very convenient and fairly priced

bar downstairs was fun

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning, small boxes of raisins and mints in the room

were clear signs for the coin operated laundry room but guests weren’t allowed to use - a little odd

convenient laundry which was inexpensive

the allowed me to park my big truck in their temporary parking overnight, since i arrived

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

elevator (old, the door is not safe for kids)

also, there is a daycare right next door so you wake up to the sound of little kids

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool, despicable

swimming pool is disgusting

evacuated myself and my kids at 7am, then it went off 2 more times

was very loud kids playing door bell ditch at night

the location was great for my wife and the kids and the hotel was very clean.

friendliness of staff coffee bar excellent healthy foods clean room

fitness center, clean room

the coffee bar downstairs was nice and convenient

fitness room is modern and clean

the lobby is spacious, with a wonderful bar and courtyard

we didn't ask for an early check in, we did arrive a couple hours early and we were set up in a room right away

there was not a laundry room on site.

the hotel gym was small and no ac.

breakfast proximity to facilities staff laundry availability

updated, breakfast has a lot of quality food and variety

hotel does not have the funky sf decor or games for the kids to play

the hotel is beautiful l, nice pool and the location.

the hotel is super clean , great bar attached

that madd our kids uncomfortable

great location, kids friendly, clean, comfortable room.

bar had happy hour serving interesting drinks

breakfast wasn't that great

i loved having the bar & happy hour

the biggest issue was i had booked 2 rooms and mentioned in the comments of my booking that i had kids and needed a connected room - they didn't get that message from bookings - which frankly

excellent breakfast amazing choice rooms extremely comfortable staff very helpful and

the meal options for room service were a bit limited.

the rooftop bar was a nice place to hangout for a few hours before the concert

not too much options of food in the menu to order room service.

new machines in the gym

the rooms are clean, modern and very comfortable and the rooftop bar a great place to watch the sun setting over the city skyline, marina and oracle stadium

the king room was spacey and included a table which was great for meals with the kids

not good with kids who are trying to sleep

also a must is muir park for the redwoods

amazing staff free parking. distance to everything. early check in

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

wish there were a more comprehensive gym set-up

nice beds, nice pool and gym

pool, breakfast, gym

were great, hotel lobby was impressive, staff were helpful and friendly, pool was sizeable and kids loved it

great location, good gym and pool

location, cleanliness, early check in accommodated, breakfast, comfy beds

the staff was attentive and accommodated our request for early check in which we appreciated considering our journey was over 18 hours

great contemporary rooms, great outdoor terrace and gym.

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and chill

were surprised to find that they have a laundry room and it’s free

location and gym facilities

the hotel had great facilities like laundry and a games room, which was handy for the kids on rainy days

games room and gym both great

decent gym

the lack of laundry facilities was a struggle.

the room service option was a third party, and it was annoying that i had to answer the question of

there's no room service! not even a fruit and a latte in the morning m, nothing!!

uld have liked room service on my first night due to late arrival)

access to complementary gym included

hotel gym a bonus

nice helpful staff. modern furnishing. laundry and gym facilities.

staff was nice, rooms were clean and gym was a nice addition.

room size. laundry facilities.

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

an added bonus was the guest laundry & a good

as is the gym when being used

the rooms my kids were in were nice and clean

for 50+ dollars a day, perhaps this is good for san francisco though), no free in room wifi

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

better wifi deal

offered luggage storage for early arrival and late check out

wifi connection was not great

wifi was non existent

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

thought the access to the wifi was very poor, i had to sit on the steps by the office to gain access

view and wifi were bad.

location, friendly staff, a bar in the back, small but adequate rooms size

it's a bit noisy from the bar below but it is a central location in the theatre district so not surprising

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

only issue was that on one side of the hotel was close to a bar however on the other side hotel was close to the street and on a couple of mornings the street

staff were excellent got early check in

in was easy, even refunded my early check in fee because both rooms were ready

gym was limited to a few cardio machines

luggage storage, early check in, great customer service, quiet, clean, comfy room

no mini bar either

the gym is not really a gym, it's just a room with 3 machines.